Best Western Premier Tuushin Hotel

Second time staying at this facility mainly because of its convenient location. Room is spacious and reasonably clean. Toilet amenities and supplies could be more generous. Should replenish sparingly. Feedback to housekeeping about a terrible sewage stench in the toilet but was never addressed throughout my stay. Air-conditioning is not cold. Good hot water for shower except the water pressure is so low, it is a trigger. Breakfast spread is decent except if you are staying over a week, one get tired of the same food everyday. As stated, I only stayed here because of its convenient location and no other alternative. Otherwise, I would consider others.

Stayed many days past my original reservation time.

Honestly for over S$200++ one would expect more than what this facility has to offer. While the room is spacious, it is dated . The toilet is large but stark. Bathtub is too high and it is no easy getting in and out of it. Cable TV channels are limited. Breakfast spread is ok and really nothing to shout about. I had to stay there because it is walking distance from my business partner's office. Traffic congestion is really bad in Ulaanbaatar (something you should try to avoid). But the customer service is really good. English speaking service staff are friendly, helpful and accommodating.

I showed the staff with this agoda voucher clearly stating that a delux 2 double bed room was reserved, however the hotel said there is no such room type availble and it is a misrepresentation by Agoda. Despite of this, I asked to arrange an extra bed to us as it was shown on the voucher again that has been included during reservation, the staff told us to pay this time. It is ridiculous to ask the customer to pay twice for an extra bed, right? since we have paid during the reservation with Agoda. This staff never check carefully and simply asked the customer to pay anyhow.

sdfs fsd

1. slightly expensive but room was comfortable 2. bed is fluffy overall - good stay at this hotel

I was very favorably impressed by Best Western Premier Tuushin. I look forward to repeat trips to Ulaanbaatar and will make use of the Best Western when there. Nice breakfast buffet, accommodating staff, and a fantastic location.

I'm not sure about the location of this property - it's centrally located but I don't know if there are coffee shops and restaurants nearby. The breakfast was adequate and the bed was very comfortable. The gym is small and has about 4 pieces of cardio equipment, and not much else. It's very overpriced for what you get.

Excellent breakfast

Comfortable hotel. Location central and there's a restaurant and cafe 3 mins walk by hotel.

I had a single corner room that was quite large. and had four large windows with a great view of the city particularly from the 13th floor. Too many amenities to mention and a great buffet breakfast.

Comfortable room and central location to where i needed to travel to.

At 5am on the first night I stayed at the hotel, a fire broke out. The fire alarm went off non-stop. I called front desk but no one answered the phone. I called and called again until someone picked up the phone and said there was a small fire. Soon after that, I heard the fire engines coming through the windows. I opened the door again and there was a lot of smoke and a very strong burned plastic smell. I got very worried and picked up my coat and items of value and then hurried down to the lobby on stairs for safety. Around 20 other guests were down there as well. It was not until 6am or so before we returned to our room. On the 2nd day, I took the elevator with my colleagues and suddenly, one of the cables snapped and we were stuck on the 10th floor. We called for help and waited for someone to open the door from the outside. We had to climb out of the elevator. All of us were so scared that the elevator would just fall straight down to the bottom. It was the most appalling experience I've ever had with riding an elevator. The hotel staff who opened the door was apparently not very well trained. She didn't even say a word of comfort to us. She was mute the whole time. On the 3rd day of my stay, the fire alarm went off again. Given the terrifying experience the first night, I called front desk and they told me that there was some smoke that triggered the alarm. Luckily, the fire alarm stopped after a while.

NA

Nice hotel in the city center

Will come back again

The Best Western was a great hotel to spend a week vacation in UB. It was close to the museums and easy to get in and out of. The staff was helpful in getting us taxis, giving us recommendations, and more. I would highly recommend.

My wife and I love the Tuushin so much that even when we are in UB but not staying in the Tuushin, we still come back and visit regularly for meals, meetings and massages. The view from Floor 25 is spectacular and the staff are friendly and attentive. I was thrilled to see that some staff remembered me even after a absence of 18 months. Well done to all!

Excellent location nice and helpful front desk

Good-sized rooms, comfortable and clean. The reception team at our check-out was particularly good in arranging for us taxis to take us to the airport at very short notice.