Very good 7.9
Based on 452 reviews

Up to 30% off with Agoda Insider Deals!

About this property


Centrally located in Melbourne's famous Flinders Street, the strategic location of Best Western Riverside Apartments allows easy access to main attractions including Crown Casino, Melbourne Exhibition & Convention Center, Southbank, and Etihad Stadium. This Best Western property provides a 17-story building featuring self-contained and serviced apartments that guarantee elegant designs and up-to-date amenities. Facilities include Wi-Fi and a convenient 24-hour front desk is there to assist if you need any help. For business travelers, the hotel provides a business center for your convenience. With an ideal location and facilities to match, Best Western Riverside Apartments is the perfect choice for a memorable stay.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Dining, drinking, and snacking

  • Grocery delivery

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
Show more Show less


Children under 2 years old stay for free if using existing bedding.

Please note that the reception desk is located in Highlander Lane.

Please note that small children staying need to be mentioned at the time of booking. Please advise us in the 'comments' space or contact us directly as some apartments have internal staircases that are not suitable for small children.

Please mention your preferred bedding, eg Queen or Twin beds in the comments section

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:30 AM
Distance from City Center: 5.0 km
Distance to Airport: 25.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 17
Number of Rooms : 51
Parking Fee (per day): 35 AUD
Reception Open Until: 11:00PM
Time to Airport (Minutes): 25
Year Hotel Built: 1994
Year Hotel Last Renovated: 2015
Show more Show less

Recent customer comments

Filter by traveler type
Very good

based on 452 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.2
  • Food and dining 6.2
Sort by

George from Australia
One-Bedroom Apartment
Stayed 2 nights in October 2015
Great weekend getaway
We had a room on a high floor and it was massive. Kitchen, living, dining and a big bedroom. She shower wasn't the best, but overall great value for money and really goo location.
Reviewed September 08, 2016

ILYA from Russia
Business travelers
One-Bedroom Apartment - Annex
Stayed 2 nights in August 2016
City centre accomodation.
Helpful staff, good location and value for money. However, the hot water "disappeared" when I was planning to take a shower, so I had to change the room due to some technical issues and I was in a hurry. The rooms are large and clean, quite old on the other hand. Would be good to have a basic renovation.
Reviewed September 03, 2016

S from India
One-Bedroom Apartment - Annex
Stayed 3 nights in August 2016
Good spacious place on Flinders Street
Will recommend this for a small family visiting Melbounre looking for a place to stay in the CBD. Note: Parking is a separate fees of $35 which was misleading on Agoda
Reviewed August 28, 2016

Atchareeya from Thailand
Solo travelers
One-Bedroom Apartment
Stayed 1 night in August 2016
Old and noisy
Reviewed August 27, 2016

Simone from Australia
One-Bedroom Apartment - Annex
Stayed 6 nights in July 2016
Staff very helpful and friendly, great location to Casino, shopping and DFO's. Generous sized bedroo
Very clean apartment and plenty of clean towels.
Reviewed August 15, 2016

Taryn from Australia
Families with older children
One-Bedroom Apartment
Stayed 2 nights in July 2016
Enjoyable stay
Good location, excellent staff.
Reviewed August 01, 2016

Deb from Australia
One-Bedroom Apartment - Annex
Stayed 1 night in July 2016
Very noisy until 5am.bands in local area...then again started about 7am. Had expe ted to be part of main building...was a bit difficult managing with our friend with a disability
Reviewed July 29, 2016

WENKAI from China
Solo travelers
One-Bedroom Apartment
Stayed 1 night in July 2016
Good with some part may feel a little disappointed
Location is quite good (Free Tram Zone), and most equipments are quite new. Room is big, and it just a normal apartment include kitchen and so on. But the some detector is too close to the kitchen, so you have to be careful if you want to cook. AC is the old one, which it does not have heater option. Overall, it just worth it's price and a good choice at there.
Reviewed July 19, 2016

KAM from Malaysia
Business travelers
One-Bedroom Apartment
Stayed 3 nights in April 2016
Old City Hotel
The main entrance of this apartment is facing a small alley which could be difficult to find. But it is walking distance to Crown Entertainment Center which have plenty choice of food. It is locate within the free tram zone which is very convenient.
Reviewed July 18, 2016

Susan from Singapore
Families with older children
Two-Bedroom Apartment
Stayed 3 nights in June 2016
Very good family room
Location was good. With free tram just nearby Clean and very well equipped
Reviewed June 23, 2016


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: