Best Western Sunnybank Star Motel and Apartments

223 Padstow Road, Sunnybank, Brisbane Southern Suburbs, Brisbane, Australia, 4113
Best Western Sunnybank Star Motel and Apartments
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8.2
Excellent
/10
(601 reviews)See what guests said
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8.2
Excellent
Location rating score
Excellent location
Parking
FREE
  • South Bank Parklands12.84 km
  • Wheel of Brisbane12.93 km
  • Brisbane River12.94 km
  • Story Bridge13.02 km
  • Lone Pine Koala Sanctuary13.35 km
  • Anzac Square13.54 km
  • Queensland Gallery of Modern Art13.57 km
  • Roma Street Parkland14.21 km
  • Mount Coot-tha Lookout16.14 km
  • St Helena National Park24.85 km
  • Highlights and ratings

    3.5-star Motel
    Free Wi-Fi
    "Staff were very helpful and offered great customer service."
    Eric - July 31, 2016
    Exceptional reputation
    Recommended by 94% of guests
    Excellent service
    8.6 rating for service
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent facilities on premise
    8.1 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Garden

    • Shops

    Cheaper than 98% of all properties in Brisbane in the last 24 hoursCompared to 1,583 Brisbane properties at Agoda for various dates
    Property ranking|Compared to 1,583 Brisbane properties
    See all rankings
    Cheapest price score
    Review score - United States
    8.1/10
    Service score
    8.6/10
    Room comfort score
    7.8/10
    Better than
    98
    %
    of Brisbane properties
    Better than
    96
    %
    of Brisbane properties
    Better than
    93
    %
    of Brisbane properties
    Better than
    93
    %
    of Brisbane properties
    Value for money8.0
    Distance to city center14. Km
    Location rating8.2
    Nearest airportBrisbane Airport (BNE)
    Distance to airport19.3 km

    Rooms available at Best Western Sunnybank Star Motel and Apartments

    7.8
    Very good
    Room comfort & quality
    Executive 2 Bedroom Apartment
    Executive 2 Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • Nature view
    • 1 queen bed & 3 single beds
    Enter dates to see prices
    Executive Queen
    Executive Queen
    ...
    • Room size: 27 m²/291 ft²
    • Nature view
    • 1 queen bed
    Enter dates to see prices
    Standard Queen and Single
    Standard Queen and Single
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    2- Bedroom Townhouse
    2- Bedroom Townhouse
    ...
    • Room size: 80 m²/861 ft²
    • Non-smoking
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Kitchenette Family
    Kitchenette Family
    ...
    • Room size: 44 m²/474 ft²
    • Nature view
    • 2 single beds and 1 queen b...
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    Kitchenette Studio
    Kitchenette Studio
    ...
    • Room size: 39 m²/420 ft²
    • Nature view
    • 1 queen bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Standard Family
    Standard Family
    ...
    • Shower
    Enter dates to see prices
    Apartment - 2 Room
    Apartment - 2 Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Best Western Sunnybank Star Motel and Apartments

    • 10.0
      Exceptional

      "Great value for money."

      gana

      |

      April 27, 2016

    • 8.8
      Excellent
      Staff 

      "Staffs are friendly~"

      Banthatri

      |

      October 11, 2017

    • 10.0
      Exceptional
      Location

      "GOOD LOCATION."

      chi L.

      |

      July 25, 2016

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    More about Best Western Sunnybank Star Motel and Apartments

    More about Best Western Sunnybank Star Motel and Apartments

    10.0
    Exceptional

    "Nice service and location"

    gana

    |

    April 27, 2016

    Description

    Show less

    Most talked about facilities

    Housekeeping
    14 mentions
    Internet
    7 mentions
    Swimming Pool
    2 mentions
    Food & Dining
    1 mention

    What they offer

    9.6
    Exceptional
    Staff 

    "Plus very helpful staff"

    Xiaoli

    |

    June 24, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Michael's Oriental
    Cuisine:Asian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Best Western Sunnybank Star Motel and Apartments from real guests

    Overall rating
    8.2
    Excellent
    From 601 reviews
    Provided by verified guests of
    Agoda Reviews (183)Booking.com Reviews (418)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.2
    Facilities8.1
    Location8.2
    Room comfort and quality7.8
    Service8.6
    Value for money8.0
    High score for Brisbane
    Rating
    9+ Exceptional (29)
    8-9 Excellent (21)
    7-8 Very Good (26)
    6-7 Good (19)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (29)
    Jun - Aug (37)
    Sep - Nov (25)
    Dec - Feb (23)
    All guests (183)
    All room types
    All languages

    Show reviews that mention 

    Showing 114 verified guest comments
    12345
    10.0
    Exceptional
    Melissa from Australia
    Business traveler
    Standard Queen and Single
    Stayed 1 night in December 2018

    Great little motel”

    This was a great little place to stay, close to where I needed to be for work. Easy access to the motorway and a variety of little shops across the road. I would definitely stay here again if I was in the area for work.

    Reviewed December 17, 2018
    10.0
    Exceptional
    Steve
    Solo traveler
    Standard Queen and Single
    Stayed 3 nights in March 2019

    Exceptional”

    The staff are really friendly, I've stayed in a few different rooms here and rooms are excellent ( very clean and spacious). one room i stayed in had a kitchen and the room was huge and it had a spa bath, the beds are sooooooo comfy. There's shops across the road. I highly recommend the stay here. The only fault I found was that I didn't get very good phone service inside the room, it kept dropping out when on a call, but it was fine if I stood near the door or went outside. Otherwise absolutely perfect, very high quality and very affordable.

    Reviewed March 19, 2019
    9.2
    Exceptional
    Victor from Australia
    Business traveler
    Standard Queen and Single
    Stayed 1 night in May 2019

    friendly staff”

    hotel is a bit old, but staff friendly. room is clean and comfortable

    Reviewed May 11, 2019
    7.2
    Very good
    john from Australia
    Couple
    Executive Queen
    Stayed 1 night in April 2019

    Good ”

    Ok

    Reviewed April 18, 2019
    8.4
    Excellent
    Hoon from Australia
    Business traveler
    Standard Queen and Single
    Stayed 1 night in October 2018

    Aa”

    As

    Reviewed October 29, 2018
    8.0
    Excellent
    Michelle from Australia
    Couple
    Kitchenette Studio
    Stayed 1 night in February 2017

    Very friendly and polite phone manner and reception service”

    The room I chose and paid for was supposed to have a spa bath in it. The picture in the ad showed a tub and I made sure I chose correctly as I'm disabled. On my arrival I had a personal emergency to deal with and totally forgot to mention the tub. I rely on a hot bath daily as part of my treatment. Due to this requirement not being met it only added more discomfort to an already stressful situation. I also requested a late check out via email that was granted when I confirmed my booking via phone on the day and again on my arrival at reception. Very friendly service from the young lady thank you. Unfortunately housekeeping didn't know about this and our privacy was embarrassingly interrupted. Reception rang my room unaware about it as well so I felt rushed to leave. We got no eye contact from housekeeping on our way out and I don't know who felt more uncomfortable about it? It was most embarrassing I'm sorry to say. I hope you can resolve this tender matter as my stay was not the best.

    Reviewed February 09, 2017
    6.0
    Chui from China
    Family with teens
    Kitchenette Family
    Stayed 3 nights in November 2016

    Average Motel for family”

    We have a room for 4 with 1 double bed and 2 twin beds. Beds comfortable but pillow and quilt is a bit smelly. Pantry with full utensils. Big bath room, good ventilation with hairdryer. Overall need refurblishment. Location convenient to connect to highway but 30 min drive from CBD. Free parking, laundary and a small pool. Have shops and cafe around.

    Reviewed November 14, 2016
    9.3
    Exceptional
    Leanne from Australia
    Couple
    Standard Queen and Single
    Stayed 1 night in March 2014

    Excellent”

    Cleanliness , comfort and staff friendliness

    After I made the booking while travelling I was phoned re checking our destination for arrival time which was a nice touch. Staff were excellent, friendly and efficient. Showed they liked their job. Bed and pillows brilliant.

    Reviewed March 17, 2014
    8.0
    Excellent
    Swatikadevi from Indonesia
    Family with teens
    Standard Queen and Single
    Stayed 2 nights in December 2012

    Nice and convy motel”

    spacious room

    Nice motel with some facilities like laundry room , vending machine , small pool and free internet access . Receptionist is very nice and helpfull. The room size is spacious for a family like us . I would recommend the travellers to stay in this hotel .

    Reviewed January 02, 2013
    9.0
    Exceptional
    Robert from United Kingdom
    Couple
    Standard Queen and Single
    Stayed 1 night in December 2012

    Convenient location”

    Ease of access

    Friendly staff, who made us feel welcome. Check in was simple and easy to complete, with the bonus of free wifi internet access offered. Quick checkout made leaving early the next morning a breeze. For those that wanted it, a fresh breakfast was available to be delivered by the staff at the time of your choosing.

    Reviewed January 02, 2013
    8.7
    Excellent
    Helen from Australia
    Couple
    Standard Queen and Single
    Stayed 1 night in December 2012

    Convenient location; great reception staff”

    easy to find, close to where I wanted to go (Sunnybank), free wifi, shopping village across the road

    Reception staff were very helpful and offered us a room further away from the main road, offered to move us to another room when they realised the cleaning was not yet completed for our room. (It looked clean to us!) Wifi was available for each of our 2 phones as well as our laptop. The hotel itself also accommodated a change in our original booking (my mistake) despite the booking conditions being "no cancellations or amendments". There was a small shopping village across the road, including (for us) a bottle shop and a Subway.

    Reviewed December 24, 2012
    8.0
    Excellent
    Stefan from Switzerland
    Business traveler
    Standard Queen and Single
    Stayed 4 nights in April 2012

    Nice place, very friendly and helpful staff”

    Good location, good service and clean

    i travelled to brisbane for business a few times within three weeks and always stayed at this motel and i have a not a single reason to complain. it is an aprox. 20 min drive south of brisbane. staff is very helpful in any way. if you have any qustions or need help, just ask them. i am sure they will help you out. this place is always clean and tidy.

    Reviewed May 08, 2012
    8.0
    Excellent
    Sturdy from United Kingdom
    Group
    Standard Queen and Single
    Stayed 1 night in January 2012

    Simple motel but really comfortable beds”

    Beds really comfy, small pool, ample parking space outside rooms

    The service was great! It really is an all round great and reasonably priced motel. It was great for a night and I'd even consider staying a few nights in the future. Definitely a motel I would go back too. One downside is the access... there is a side entrance that is easy to miss, and the front entrance is on a busy road with a divider so you have to be going the right way to get in and you have no choice which way when you go out. But the side entrance does make that a bit easier once you find it. But having said it is a busy road it was quiet in the rooms. Stay here, you won't regret it.

    Reviewed May 03, 2012
    4.0
    rakesh from United Kingdom
    Couple
    Standard Queen and Single
    Stayed 2 nights in June 2011

    cockroaches and intruders”

    nothing stands out

    stayed here as it was close to a relative that we were visiting. old, dated furnishings and fittings. tired looking. found cockroaches of various sizes in the bathroom. complained to reception, who had the room treated later that day. but on returning to the room after a day out, found more cockroaches , some dead but others alive. was told that as the room marked the end of the drainaige pipes, that is were the cockroaches congregated. so changed rooms. woken up in middle of the night by someone opening the door of our the room. found out the next day that reception had mistakenly give the key to our room when a new guest checked in. no offer at all of compensation for disturbed night's sleep or having to change rooms because of the cockroaches.

    Reviewed July 17, 2011
    9.6
    Exceptional
    cath
    Solo traveler
    Kitchenette Studio
    Stayed 2 nights in March 2019

    Exceptional”

    clean quiet and roomy, great mattress

    Reviewed March 12, 2019
    10.0
    Exceptional
    Arthur from Australia
    Couple
    Kitchenette Family
    Stayed 3 nights in March 2019

    Very good room,, reasonable rates”

    Everything worked perfectly, very clean, easy parking because plenty of room. Very good Asian restaurant on premises

    Reviewed March 05, 2019
    10.0
    Exceptional
    Suk from Hong Kong
    Group
    2- Bedroom Townhouse
    Stayed 5 nights in March 2018

    Exceptional”

    Good location and service

    Reviewed April 10, 2018

    Hello Suk, Thank you for being our guest and completing the review. As you say we are in a good location and we strive hard to make our guests as comfortable as possible. We are pleased you enjoyed your stay. Hopefully we can accommodate you on your next visit to Brisbane. Kind Regards Sherry (Reception Team)

    Responded April 11, 2018
    Best Western Sunnybank Star Motel and Apartments
    10.0
    Exceptional
    Suk from Hong Kong
    Group
    Executive 2 Bedroom Apartment
    Stayed 5 nights in March 2018

    Exceptional”

    Good location and service

    Reviewed April 10, 2018
    10.0
    Exceptional
    Ronnarit from Thailand
    Business traveler
    Standard Queen and Single
    Stayed 2 nights in January 2018

    clean comfortable & convenience!”

    clean comfortable & convenience!

    Reviewed January 30, 2018
    8.0
    Excellent
    Cameron from Australia
    Business traveler
    Executive Queen
    Stayed 2 nights in January 2017

    comfortable stay, have stayed mulitple times”

    .

    Reviewed January 16, 2017
    12345
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