Best Western Superstition Springs Inn
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the East Mesa part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Restaurant, hot tub and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Worst Customer Service!”
The gal that was working the front desk on 2/9/22 was THE WORST Cust. Svc. Rep EVER! Both on the phone (she was totally distracted, I had to repeat what I was saying 3 times) and in person. My reservation for 4 nights was screwed up and she refused to help out. I called Best Western and they could see I had reserved 4 nights instead of just 1, but since they had no rooms left for the other 3 nights, the gal could literally care less. She was rude, arrogant, and totally unapologetic. I cancelled my one night and went elsewhere. NEVER AGAIN Best Western! DONT STAY HERE unless you want to be treated like crap!
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Very good”
This is a clean place to stay. Safe area. Near shipping and restaurants. The breakfast has a little bit of everything. I will definitely let this as my “go to” place to stay when visiting Mesa/Gilbert area.
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Very clean and sanitary hotel!”
Super convenient location to shopping and dining. Very clean facility and accommodations. Somewhat dated decor, but well maintained.
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The bed sucks and pillows are not good ”
Location awesome bed sucked
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Good people, area not as expensive as other parts of town. ”
Vary cordial people night clirk was vary helpful and the people that ran the breakfast were friendly and helped start our day with smiles.
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Nice.”
We stayed two nights and had no complaints. Would definitely stay here again.
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Customer service by some of the staff was less than poor”
When we first tried to check in the check in person was on the phone with his computer people and for at least 20 minutes didn't acknowledge us At All! We left and came back and there was a very pleasant young woman who checked up in. While walking my dog that night one of the staff brought me a doggie treat and poop bag. I thought that was awesome.
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Excellent”
The employees could not have been nicer or more accomodating. Excellent service - especially from tim and tyrone.
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