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Very good
Based on 4 reviewsSee what guests said
7.7
Best Western The Royal Chase Hotel
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Swimming pool
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Swimming pool
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9.5 Exceptional location
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9.5Location
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Room choices
Standard Twin Room
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  • 19 m²/205 ft²
  • 2 single beds
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Standard Double Room
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  • 16 m²/172 ft²
  • 1 double bed
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Superior King Room
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  • 27 m²/291 ft²
  • 1 super king bed
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Executive King Room
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  • 23 m²/248 ft²
  • 1 super king bed
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Standard Single Room
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  • 10 m²/108 ft²
  • 1 single bed
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Verified guest reviews

Agoda Reviews (4)Booking.com Reviews (417)
7.4
Very good
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Cleanliness9.0
Location9.5
Room comfort and quality6.5
Service7.5
Value for money4.5
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Showing 4 verified guest comments
6.7
henry from United Kingdom
Couple
Stayed 1 night in March 2015
Lack of management spoilt our night away.
friendly staff tasty food pool
I think it was expensive. The pool was an asset but it was unclean and the windows were really dirty. The staff were not managed - we had a bottle of white wine which was warm. The glasses were dirty - this is unacceptable in any establishment. Breakfast was good but the staff had no system in place for service - it all seemed and was unprofessional. Staff were friendly and helpful but this is not enough in this type of hotel you also need some structure and organisation and should not rely on staff putting in all the effort.
Reviewed April 05, 2015
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7.7
Gael from France
Family with young children
Standard Double Room
Stayed 1 night in September 2013
good stay but a little bit expensive
free internet, breakfast was included
I did appreciate the free internet there is also fitness center and swimming pool but did not had the opportuity to test it A little bit expensive for what it is and for a small city like shaftesbury
Reviewed September 29, 2013
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8.3
Gael from France
Solo traveler
Stayed 1 night in November 2012
Good Best Western in Shaftesbury
Free internet
No surprise - like a Best Western Hotel. It is a old house, nice to see from outside and well arranged inside. However, it could be more modern - more specifically bathroom. As a matter of fact it is 2 distinct tapes for hot / chilled water ! I did appreciate the free internet. Beds could be more recent and more comfortable. Parking is free - nice to notice. Something about staff in the evening and early morning. People are fine and helpful but it is always a problem when you need extra information - for example about recording fidelity card was not possible - so they noticed my number to do it the day after. I think training should be developped / improved.
Reviewed November 29, 2012
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8.0
Gael from France
Solo traveler
Stayed 1 night in November 2012
Quiet - Standard best Western hotel
free internet
It is a standard Best Wester. I appreciated that the parking is free as well as the internet. It is the minimum we expect in hotels but this is rarely the case. So it is a good policy from Best Western. Rooms are fine enaough large and comfortable. Bathroom could be more modern but it is fine if you stay one night.
Reviewed November 11, 2012
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Best Western The Royal Chase Hotel
|Very good 7.7
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