Best Western Urban Hotel
Facilities, Best Western Urban Hotel in Lille
Lobby, Best Western Urban Hotel in Lille
Meeting room / ballrooms, Best Western Urban Hotel in Lille
Facilities, Best Western Urban Hotel in Lille
Exterior view, Best Western Urban Hotel in Lille
Lobby, Best Western Urban Hotel in Lille

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8.0Excellent

1,724 reviews

1,724 reviews

See map

6.6Good

Location rating score

Parking
FREE
Closest landmarks
Square Trévise
160 m
Hervé Bounoua
290 m
Alexandre Durak
290 m
Porte de Valenciennes Metro Station
290 m
Pharmacie du SUD
310 m

Best Western Urban Hotel

48 Bis Rue De Valenciennes, Lille City Center, Lille, France, 59000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Lille City Center part of Lille, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lille Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and steamroom on-site.

Highlights

300 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Lille every 49 minutes on Agoda.com
Value for money7.4
Location rating6.6
Nearest airportLille Airport (LIL) - France
Distance to airport6.1 km

Rooms available at Best Western Urban Hotel

King Bed Non Smoking Deluxe
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Bed Non Smoking Classic
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Queen Bed Non Smoking Comfort
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Double Bed Non Smoking
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Queen + Single Bed Non Smoking Comfort
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Single Bed Non Smoking Classic
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Comfort Triple Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Small Standard Double Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 12 m²/129 ft²
  • 1 double bed
Enter dates to see prices
Classic One Bed Room
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices

Frequently asked questions

Does Best Western Urban Hotel provide an option for contactless check-in and check-out?

At Best Western Urban Hotel, customers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

How long do guests usually stay at Best Western Urban Hotel?

Verified past guests that have stayed at Best Western Urban Hotel had an average nightly stay of 2 nights at this property.

At what time of the year is Best Western Urban Hotel most popular?

Best Western Urban Hotel's most popular month where verified tourists have stayed the most is in April.

What was the average room rate for Best Western Urban Hotel been in the past month?

The average room rate for Best Western Urban Hotel in the past month is 88.96 EUR, compared to city's average of 107.17 EUR.

In which languages can Best Western Urban Hotel's staff members communicate?

Best Western Urban Hotel can speak in 6 languages and supports widely used languages such as English and Spanish for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do travelers love most about Best Western Urban Hotel?

Verified guests that stayed at Best Western Urban Hotel have given this property a rating of 8.395 for its remarkable service as the main highlight for their stay.

What is the verified guest review consensus about Best Western Urban Hotel's pet services?

60.0% of our past visitor ratings have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Best Western Urban Hotel down in the review section.

What is the typical rating that verified Business travelers' have given to Best Western Urban Hotel?

Verified business travelers that have stayed at this property have given Best Western Urban Hotel an average rating of 7.8. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Best Western Urban Hotel?

Verified couple travelers that have stayed at this property have given Best Western Urban Hotel an average rating of 7.7. You can look up on more in depth customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Group travelers have given to Best Western Urban Hotel?

Past group travelers that have stayed at this property have given Best Western Urban Hotel an average rating of 7.8. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Best Western Urban Hotel?

Verified local visitors that have stayed at this property have given Best Western Urban Hotel an average rating of 7.8. You can look up on more in depth customer testimonials, and remarks for this property down in the review section.

What is the nearest train, metro, or bus station to Best Western Urban Hotel?

The closest train, metro, or bus station is Porte d'Arras, 1122.19 m away from Best Western Urban Hotel.

What people love about Best Western Urban Hotel

  • 10

    Exceptional
    Staff 

    "The staff at GW was amazing and incredibly friendly."

    Jenny

    |

    December 10, 2022

More about Best Western Urban Hotel

More about Best Western Urban Hotel

Experience Comfort and Convenience at Best Western Urban Hotel in Lille, France

Welcome to Best Western Urban Hotel, a charming 3-star hotel located in the heart of Lille, France. With its ideal location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. At Best Western Urban Hotel, we understand the importance of a seamless check-in process. Our friendly and professional staff are ready to welcome you from 03:00 PM onwards, ensuring a smooth start to your stay. Whether you're arriving early or late, our dedicated team will be there to assist you every step of the way. After a restful night's sleep in one of our 40 well-appointed rooms, start your day with a delicious breakfast at our on-site restaurant. Indulge in a variety of delectable options to suit your taste, ensuring you have the energy to explore the vibrant city of Lille. We believe in creating a family-friendly environment, and children between the ages of 6 to 17 can stay free of charge at our hotel. Spend quality time with your loved ones and create lasting memories in the beautiful city of Lille. For pet owners, we understand that your furry friends are part of the family. That's why we allow one pet per room, ensuring that you can enjoy your stay with your beloved companion. With its convenient location, comfortable rooms, and excellent amenities, Best Western Urban Hotel is the perfect choice for your stay in Lille, France. Book your stay with us today and experience the perfect blend of comfort and convenience.

Relax and Unwind at Best Western Urban Hotel's Entertainment Facilities

At Best Western Urban Hotel in Lille, France, guests can indulge in a wide range of entertainment facilities that are designed to help them relax and unwind. Whether you're in the mood for a refreshing drink or a pampering spa treatment, this hotel has it all. The hotel's bar is the perfect place to start your evening. Enjoy a variety of carefully crafted cocktails, fine wines, and refreshing beers while socializing with fellow guests or simply unwinding after a long day of exploring the city. The friendly and knowledgeable staff will be more than happy to recommend their signature drinks or mix up a personalized concoction just for you. For those seeking ultimate relaxation, the hotel offers a luxurious hot tub, sauna, and steamroom. Immerse yourself in the soothing warm waters of the hot tub, allowing the jets to melt away any tension in your muscles. Indulge in the detoxifying heat of the sauna, promoting circulation and leaving you feeling rejuvenated. Or experience the calming benefits of the steamroom, where the gentle steam will help to cleanse your skin and clear your mind. To complete your wellness journey, the hotel also features a serene spa. Treat yourself to a variety of rejuvenating treatments, including massages, facials, and body wraps, all performed by skilled therapists using high-quality products. Whether you're in need of a deep tissue massage to release any knots or a hydrating facial to restore your skin's glow, the spa at Best Western Urban Hotel has you covered. With its impressive range of entertainment facilities, Best Western Urban Hotel is the perfect destination for those looking to unwind and rejuvenate in the heart of Lille, France. Whether you prefer a lively evening at the bar or a tranquil spa experience, this hotel has something for everyone.

Convenience Facilities at Best Western Urban Hotel

At Best Western Urban Hotel in Lille, France, guests can enjoy a range of convenient facilities that enhance their stay. With room service available, guests can indulge in delicious meals and snacks without leaving the comfort of their room. The hotel also provides safety deposit boxes, ensuring that guests can securely store their valuables during their stay. For those in need of assistance or recommendations, the hotel offers a dedicated concierge service. Whether it's arranging transportation or providing information about local attractions, the concierge is always ready to help. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing guests to easily browse the internet or stay in touch with loved ones. The hotel also offers a designated smoking area for guests who prefer to smoke. To make the check-in and check-out process seamless, Best Western Urban Hotel offers express check-in/check-out services. Additionally, luggage storage is available for guests who arrive early or have late departures. With daily housekeeping services, guests can enjoy a clean and tidy room throughout their stay. These convenience facilities at Best Western Urban Hotel ensure that guests have a comfortable and hassle-free experience during their time in Lille.

Convenient and Complimentary Car Parking at Best Western Urban Hotel

At Best Western Urban Hotel in Lille, France, we understand the importance of hassle-free travel. That's why we offer a range of transport facilities to ensure your stay with us is as convenient as possible. One of our standout features is our car park, conveniently located onsite, allowing you to park your vehicle with ease. Best of all, our car park is free of charge, saving you money and providing peace of mind during your stay. Whether you're traveling by car for business or leisure, our complimentary car parking facility ensures that you can explore the city at your own pace, knowing that your vehicle is safely parked nearby. Experience the convenience and comfort of Best Western Urban Hotel's transport facilities and enjoy a stress-free stay in Lille.

Indulge in Culinary Delights at Best Western Urban Hotel

At Best Western Urban Hotel in Lille, France, guests can enjoy a wide range of dining options that are sure to satisfy any craving. Start your day off right with a delicious continental breakfast served in the hotel's cozy coffee shop. The breakfast buffet offers a delectable spread of fresh pastries, fruits, cereals, and hot beverages, ensuring a delightful and energizing start to your day. For those looking for a more substantial meal, the hotel's restaurant is the perfect choice. With its elegant ambiance and attentive service, the restaurant offers a diverse menu featuring both local and international cuisines. Indulge in a mouthwatering selection of appetizers, main courses, and desserts, expertly prepared by the talented chefs. Whether you're in the mood for a classic French dish or a contemporary fusion creation, the restaurant is sure to exceed your expectations. In addition to the coffee shop and restaurant, Best Western Urban Hotel also offers convenient room service for those who prefer to dine in the comfort of their own room. With a variety of options available, including both savory and sweet dishes, guests can enjoy a delicious meal at any time of the day or night. The hotel's daily housekeeping ensures that your dining experience is always accompanied by a clean and welcoming environment. So whether you're craving a quick bite, a gourmet dinner, or a lazy breakfast in bed, Best Western Urban Hotel has you covered.

Comfort and Luxury at Best Western Urban Hotel

Discover a range of comfortable and luxurious rooms at Best Western Urban Hotel in Lille, France. Whether you are traveling alone or with a companion, this hotel has the perfect room to suit your needs. Choose from the spacious 1 Double Bed Non Smoking room, the cozy Double Bed Non Smoking Classic room, or indulge in the ultimate luxury of the King Bed Non Smoking Deluxe room. For those seeking extra space, the Queen + Single Bed Non Smoking Comfort room is perfect, while the Single Bed Non Smoking Classic room offers a comfortable stay for solo travelers. With a variety of room types available, you can be sure to find the perfect accommodation for your stay at Best Western Urban Hotel. Booking your stay at Best Western Urban Hotel through Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. Agoda offers the most competitive rates for all room types at this hotel, allowing you to enjoy luxury and comfort without breaking the bank. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda handle your booking, giving you peace of mind and a seamless experience from start to finish.

Exploring the Vibrant Lille City Center

Located in the heart of Lille, France, the Best Western Urban Hotel is perfectly positioned for those looking to immerse themselves in the vibrant atmosphere of the city center. With its charming cobblestone streets, historic architecture, and bustling squares, Lille City Center offers a unique blend of old-world charm and modern excitement. Step outside the hotel, and you'll find yourself surrounded by a plethora of shops, boutiques, and trendy cafes. Take a leisurely stroll down Rue de Béthune, one of Lille's main shopping streets, and discover a variety of high-end fashion brands, local boutiques, and enticing delicatessens. For art enthusiasts, the nearby Palais des Beaux-Arts is a must-visit, housing an impressive collection of paintings, sculptures, and decorative arts. Food lovers will be spoiled for choice in Lille City Center, with its numerous restaurants and bistros offering a wide range of culinary delights. Indulge in the city's famous waffles, known as gaufres, or savor traditional French dishes at one of the many charming brasseries. In the evenings, the city comes alive with its vibrant nightlife, offering a diverse selection of bars and clubs to suit every taste. With its central location, the Best Western Urban Hotel provides the perfect base for exploring all that Lille City Center has to offer. Whether you're interested in shopping, dining, or immersing yourself in the city's rich history and culture, this bustling neighborhood has something for everyone.

Convenient Transportation Options from the Airport to Best Western Urban Hotel in Lille, France

Welcome to Lille, France! If you're planning a stay at the Best Western Urban Hotel in Lille City Center, you'll be pleased to know that getting there from the nearest airports is a breeze. Here are a few transportation options to consider: 1. Lille Airport (LIL): Located just 8 kilometers away from the hotel, Lille Airport is the closest option. To reach Best Western Urban Hotel, you can take a taxi from outside the airport terminal. The journey will take around 15 minutes, depending on traffic. Alternatively, you can opt for the convenient shuttle service available at the airport, which will drop you off directly at the hotel. 2. Brussels Airport (BRU): If you're arriving at Brussels Airport, which is approximately 110 kilometers away from Lille, you have several transportation choices. The most convenient option is to take a direct train from the airport to Lille Flandres Station. The journey takes around 1 hour and 30 minutes, and from Lille Flandres Station, it's just a short walk or a quick taxi ride to Best Western Urban Hotel. No matter which airport you arrive at, rest assured that reaching Best Western Urban Hotel in Lille City Center is a hassle-free experience. Whether you choose a taxi, shuttle, or train, you'll be able to start your stay in Lille with ease and convenience.

Discover the Charming Surroundings of Best Western Urban Hotel

Situated in the heart of Lille, Best Western Urban Hotel offers easy access to a range of landmarks and attractions that will make your stay truly memorable. Just a short stroll away, you will find Aux Campagnes Lilloises, a charming local market where you can immerse yourself in the vibrant atmosphere and discover a variety of fresh produce and local specialties. For those seeking a spiritual experience, Saint-Maurice de Lille Church is located nearby. This beautiful church boasts stunning architecture and a serene ambiance, perfect for moments of reflection and tranquility. If you're in need of any essentials or looking to do some shopping, Carrefour Express and Grande Pharmacie de Paris are conveniently located in the vicinity. Whether you're stocking up on snacks or searching for any personal care items, these establishments have got you covered. Bookworms will delight in a visit to Librairie Furet du Nord, a renowned bookstore that offers an extensive collection of books, magazines, and more. Lose yourself in the aisles and discover literary treasures waiting to be explored. To satisfy your culinary cravings, head over to La Peniche, a unique floating restaurant that offers a delightful dining experience on the water. Indulge in delicious French cuisine while enjoying picturesque views of the surrounding area. With its prime location, Best Western Urban Hotel ensures that you have easy access to all these landmarks and attractions, allowing you to make the most of your time in Lille, France.

Convenient Public Transport Stations Near Best Western Urban Hotel

Best Western Urban Hotel in Lille, France is surrounded by several public transport stations, making it incredibly convenient for guests to explore the city and beyond. The hotel is located just a short distance from Porte d'Arras Metro Station, providing easy access to the city's metro network. This means that popular attractions such as Lille Flandres Train Station, Gare Lille-Europe Metro Station, Rihour Metro Station, Port de Lille Metro Station, République - Beaux Arts Metro Station, Montebello Metro Station, Cormontaigne Metro Station, and Porte de Douai Metro Station are all easily reachable from the hotel. Additionally, guests staying at Best Western Urban Hotel can take advantage of the proximity to Lille Europe Train Station, which offers excellent connections to other cities in France and neighboring countries. Whether you're planning to explore Lille's charming city center or venture further afield, the convenient public transport options near Best Western Urban Hotel ensure that you can easily navigate the city and make the most of your stay.

Delicious Dining Options Just Steps Away

When it comes to dining options near Best Western Urban Hotel, guests will be spoiled for choice. Start your day with a visit to Boulangerie Patisserie Hubinon & Lamont, where you can indulge in freshly baked pastries and breads. For a taste of authentic French cuisine, head to A Taaable, a charming restaurant known for its delectable dishes made with locally sourced ingredients. Craving some exotic flavors? Le Mazafran offers a vibrant menu of Moroccan and Mediterranean specialties. If you're in the mood for a quick bite, Boulangerie Maes and Noor Pains are perfect for grabbing a delicious sandwich or a pastry to-go. For a relaxed evening out, Bar Paralelle is a cozy spot to enjoy a refreshing drink or a cocktail. Craving some international flavors? Bis2fly serves up mouthwatering fusion cuisine, while Escale Thai offers a tantalizing selection of Thai dishes. No matter what your culinary preferences may be, the surrounding restaurants near Best Western Urban Hotel are sure to satisfy your taste buds.

Shop 'til you drop in Lille

Located in the heart of Lille, Best Western Urban Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you will find Maitre Georges, a charming boutique known for its unique selection of clothing and accessories. If you're in need of some pampering, Jardin de la Beaute offers a range of luxurious beauty treatments. For trendy children's clothing, head to Du Pareil au Meme, where you'll find stylish outfits for your little ones. Art enthusiasts will appreciate the nearby New Square Gallery and Printemps Gallery, showcasing a variety of contemporary artworks. Indulge your sweet tooth at Patisserie Luc Olivier, where you can savor delectable pastries and desserts. If you're in the mood for a larger shopping experience, Euralille Shopping Center is just a short distance away, offering a wide range of shops and boutiques. La Prairie and Cadeau Actuel are perfect for finding unique gifts and souvenirs. Finally, unwind after a day of shopping at Barbe, a cozy bar where you can enjoy a refreshing drink. With such a diverse range of shopping landmarks surrounding the hotel, you'll never run out of options for a retail therapy session in Lille.

Affordable Luxury at Best Western Urban Hotel

Experience the perfect blend of comfort, convenience, and affordability at Best Western Urban Hotel in Lille, France. With an average price of just $103 per room, this hotel offers exceptional value for money compared to the city's average price of $135 per room. At Best Western Urban Hotel, you can enjoy a luxurious stay without breaking the bank. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable and relaxing experience. Whether you are traveling for business or leisure, this hotel provides everything you need for a memorable stay. Located in the heart of Lille, Best Western Urban Hotel offers easy access to the city's top attractions, including the Palais des Beaux-Arts and the Lille Grand Palais. With its central location and affordable pricing, this hotel is the perfect choice for budget-conscious travelers who want to explore all that Lille has to offer without compromising on quality. Book your stay at Best Western Urban Hotel today and discover why it is the preferred choice for travelers seeking affordable luxury in Lille.

Exceptional Staff Performance and Cleanliness at Best Western Urban Hotel

Best Western Urban Hotel in Lille, France is a highly-rated hotel that consistently receives positive customer reviews. With an overall rating of 7.4, this hotel is known for its exceptional staff performance and cleanliness. One of the standout features of Best Western Urban Hotel is its dedicated and friendly staff. Guests have praised the hotel's staff for their professionalism and willingness to go above and beyond to ensure a pleasant stay. Whether it's providing helpful recommendations for local attractions or assisting with any requests, the staff at Best Western Urban Hotel are always ready to provide exceptional service. Another aspect that guests appreciate about this hotel is its cleanliness. With a cleanliness rating of 7.7, Best Western Urban Hotel maintains high standards of hygiene throughout the property. Guests have consistently commented on the spotless rooms and well-maintained common areas, creating a comfortable and inviting atmosphere. In addition to the exceptional staff performance and cleanliness, Best Western Urban Hotel also receives positive ratings for its value. With a rating of 7.4 for value, guests appreciate the affordability and quality of the accommodations offered at this hotel. Despite its competitive pricing, Best Western Urban Hotel does not compromise on comfort and amenities, ensuring guests get the best value for their money. Overall, Best Western Urban Hotel in Lille, France is a popular choice among travelers due to its exceptional staff performance, cleanliness, and value for money. Whether you're visiting for business or leisure, this hotel provides a comfortable and enjoyable stay.

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Amenities and facilities

Good
Facilities

7

Languages spoken
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Rococo Restaurant
  • Cuisine: French
  • Menu: Buffet

Location

48 Bis Rue De Valenciennes, Lille City Center, Lille, France, 59000
Good
Location

6.6

Airports
  • Lille Airport (LIL) - France
    6.1 km
  • Kortrijk-Wevelgem International Airport (KJK) - Belgium
    24.1 km
Public transportation
  • Porte de Valenciennes Metro Station
    290 m
  • Porte de Douai Metro Station
    620 m
Hospital or clinic
  • Pharmacie du SUD
    310 m
Convenience store
  • Carrefour City
    1.8 km
Cash withdrawal
  • ATM
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)14 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 40

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Urban Hotel from real guests

Provided by verified guests of Agoda
7.3
Cleanliness7.7
Facilities7.0
Location6.6
Service8.4
Value for money7.4
High score for Lille
Rating
9+ Exceptional (12)
8-9 Excellent (4)
7-8 Very Good (5)
6-7 Good (6)
<6 Below Expectation (15)
Showing 42 verified guest comments
12345
10.0
Exceptional
Jenny from Netherlands
Family with young children
Double Bed Non Smoking Classic
Stayed 1 night in October 2022

What a great charming place”

The staff at GW was amazing and incredibly friendly. They made the stay beyond acceptable, they were exceptional.

Reviewed December 11, 2022
7.6
Very good
Michal
Couple
Double Bed Non Smoking Classic
Stayed 1 night in April 2019

All good. Room small but very comfy. ”

We grabbed a coffee in the restaurant Sat evening. There was only 1 waiter. Poor guy had to run around and do everything by himself. 10 tables with guests. He was doing a great job though. During breakfast we had to ask for a fresh coffee, milk and scrambled eggs as they were missing from the Swedish table. On checking out unpleasant female brunette receptionist wanted to make us pay again for the room even though we already paid via agoda on reservation. When called agoda they fixed it but the receptionist offered no apologies. This was very disappointing as the hotel was great the good bye experience changed our feelings about the whole stay.

Reviewed April 18, 2019
6.4
Good
Charles from United Kingdom
Couple
Queen + Single Bed Non Smoking Comfort
Stayed 1 night in July 2019

The Queen with Single bed I paid a premium for does not exist! ”

Hotel explained the error on Agoda, but as I had prepaid no refund was due. It would have been cheaper to just turn up.

Reviewed July 28, 2019
8.4
Excellent
Mark from United Kingdom
Solo traveler
1 Double Bed Non Smoking
Stayed 1 night in May 2023

Best in name- very good in nature”

A courtyard hotel surprisingly located on a residential street three metro stops from the city centre. The staff were very friendly and attentive, assisting me on one occasion to prise open the lock on my case after I lost the key. Most impressive of all, though, was the black and gold Rococo style dining room. The only disadvantages were its distance from the city centre and the lack of amenities in the area (though a visit to the little cinema down the road would have been nice.) Recommended.

Reviewed May 20, 2023
6.0
Véronique from France
Couple
1 Double Bed Non Smoking
Stayed 2 nights in February 2023

Above average”

Room and bathroom were smelly Noisy parquet in the corridor so at night if people come back late you definitely wake up. Not enough toiletries (soap and toilet paper). Parking convenient. Not worth the price. The breakfast was ok but the room is too small so not enough place to sit and with kids around making so much noise it’s very unpleasant. The staff dedicated to the breakfast has to be less noisy while clearing the tables and take in consideration that customers are trying to eat.

Reviewed February 11, 2023
12345
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