Best Western Vientiane Hotel

Best Western Vientiane Hotel

2-12 Francois Nginn Street, Mixai Village, Chanthaboury District, Near Riverfront, Vientiane, Laos, 4148
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 Best Western Vientiane Hotel
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    Swimming pool [outdoor] Best Western Vientiane Hotel
    Swimming pool [outdoor] Best Western Vientiane Hotel
    Fitness center Best Western Vientiane Hotel
     Best Western Vientiane Hotel
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    Exterior view Best Western Vientiane Hotel

    Guest reviews

    7.9
    Very good
    /10
    (791 reviews)See what guests said
    9.6
    Exceptional

    "The staff was friendly and helpful."

    Rebecca

    -

    September 17, 2017

    8.0
    Excellent service
    Recommended by 93% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Vientiane

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 12 hours ago
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Camacrafts110 m
  • Wat Chan110 m
  • Khampan Lao Handicraft130 m
  • Music House150 m
  • Mekong Riverside Park160 m
  • Mixay Boutique160 m
  • Mixay Boutic170 m
  • Chicago Bar170 m
  • Wat Mixay200 m
  • Laos Traditional Show200 m
  • Value for money7.5
    Distance to city center0.1 km
    Location rating8.9
    Nearest airportWattay International Airport (VTE) - Laos
    Distance to airport4.0 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Standard 1 Queen Bed (Non-Smoking)
    Standard 1 Queen Bed (Non-Smoking)
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Smoking
    2 Single Beds Smoking
    ...
    • Shower
    • 2 single beds
    Enter dates to see prices
    2 Single Beds Non Smoking
    2 Single Beds Non Smoking
    ...
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe 1 King Bed Smoking
    Deluxe 1 King Bed Smoking
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    1 Queen Bed Smoking
    1 Queen Bed Smoking
    ...
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    1 Queen Bed Non Smoking
    1 Queen Bed Non Smoking
    ...
    • 1 queen bed
    Enter dates to see prices
    Deluxe 1 King Bed Non Smoking
    Deluxe 1 King Bed Non Smoking
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Standard 1 Queen Bed Non Smoking
    Standard 1 Queen Bed Non Smoking
    ...
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Standard 1 Queen Bed Smoking
    Standard 1 Queen Bed Smoking
    ...
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Double Room Queen Bed
    Double Room Queen Bed
    ...
      Enter dates to see prices
      Have a question for Best Western Vientiane Hotel?

      What people love about the property

      • 9.6
        Exceptional

        "Great location,center of the city,lots to eat around."

        MITSUHO

        |

        October 24, 2017

      • 8.0
        Very good

        "Lovely place ina nice beighbourhood"

        Peter

        |

        January 18, 2017

      • 10.0
        Exceptional

        "We loved staying here."

        Jennifer

        |

        June 26, 2016

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      More about Best Western Vientiane Hotel

      More about Best Western Vientiane Hotel

      7.6
      Very good

      "The Best Western Hotel is in a great location a stones throw..."

      John

      |

      October 10, 2018

      An overview

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      What they offer

      8.4
      Excellent

      "The Best Western is a clean neat hotel in a central location..."

      Jarvis

      |

      September 28, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (791)Booking.com Reviews (151)
      7.9
      /
      10
      Cleanliness7.9
      Facilities7.5
      Location8.9
      Room comfort and quality7.8
      Service8.0
      Value for money7.5
      Provided by verified guests of Agoda
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      All guests (791)
      All room types

      Show reviews that mention 

      Showing 663 verified guest comments
      12345
      9.6
      Exceptional
      Giovanni from Italy
      Business traveler
      Standard 1 Queen Bed Non Smoking
      Stayed 1 night in March 2018
      Good location, nice staff, clean”
      It is located close to many restaurants, bars and the night market. The staff is very kind and helpful. Rooms are simple but clean. There are also a small gym and a small pool, hardly used by anyone. Recommended
      Reviewed March 24, 2018
      7.6
      Very good
      John from Australia
      Solo traveler
      Standard 1 Queen Bed Non Smoking
      Stayed 1 night in October 2018
      Better than similar mid range Vientiane hotels ”
      The Best Western Hotel is in a great location a stones throw from the river in the heart of the tourist district. You are warmly welcomed on arrival. The rooms are clean and comfortable with good bed, fridge, safe, cupboard, TV with enough English channels and a big bathroom with a bathtub. There was also a balcony and as I was in a front room I had river glimpses. The pool is nice although the surrounds have not had much thought put into them. It has sun and shade throughout the day and is a real bonus. The gym is fairly sparse but adequate. I did not eat at the hotel. The issue was Wifi - it basically does not work as others have mentioned. They are aware it is a problem but cannot seem to do anything about it. If you don’t need Wifi then this is better than most mid range hotels in the area.
      Reviewed October 10, 2018
      9.6
      Exceptional
      Robert from United States
      Couple
      Standard 1 Queen Bed Non Smoking
      Stayed 3 nights in October 2018
      Excellent staff and management!!!! ”
      An older facility but the location near the river, the comprehensive accommodations (food, beverage, transportation, fully serviced pool, and especially the staff and wonderful management definitely made up for the less modern physical appearance of the facility. Sarah Lim, General Manager of the hotel, is so very knowledgeable of the entire area and has put in place such a wonderful staff of people it made this a truly 5 Star experience for us. Not only will I stay there again when visiting Vientiane but I will absolutely recommend the hotel to any and all I know visiting Vientiane, Laos. Sincerely with best regards, Bob Dale
      Reviewed October 09, 2018
      8.4
      Excellent
      Jarvis from Australia
      Couple
      Deluxe 1 King Bed Non Smoking
      Stayed 2 nights in September 2018
      Clean neat hotel in good location near markets”
      The Best Western is a clean neat hotel in a central location near the night markets with all the sights and good restaurants within walking distance. Breakfast, though not much choice, was good with fresh sourdough bread and croissants. Rooms spacious and quiet. Staff at hotel very helpful and cheerful making a pleasant stay for two nights.
      Reviewed September 28, 2018
      10.0
      Exceptional
      Wee from Singapore
      Couple
      Standard 1 Queen Bed Non Smoking
      Stayed 2 nights in December 2018
      Exceptional”
      Greatly appreciated the airport transfers
      Reviewed January 18, 2019
      8.8
      Excellent
      Sarah from United States
      Business traveler
      Standard 1 Queen Bed Smoking
      Stayed 4 nights in February 2018
      Decent but dated”
      I chose the BW based on location as well as the fact that it had a gym and pool. The location is perfect - right downtown, walking distance to many restaurants and sites, including the night market and walking street. The staff/customer service is excellent. Rooms have not been renovated for many a year but are clean and comfortable. The gym is...nearly useless. One treadmill & elliptical work fine, but the weights/machines are basically broken and so old. The pool is basic and looks clean but it's not a terribly relaxing environment if you're looking for a pool day. Overall, I would stay again.
      Reviewed February 28, 2018
      10.0
      Exceptional
      Michelle from United States
      Couple
      Stayed 2 nights in November 2017
      Great place to stay”
      Nice option for an affordable place with modern luxuries that you don’t always find in Laos. Great pool and fitness center. Breakfast made to order was incredible! Only complaint is the construction happening across the street - it started early and lasted late, but of course the hotel can not control that.
      Reviewed December 03, 2017
      10.0
      Exceptional
      Regina from South Korea
      Couple
      Stayed 1 night in November 2017
      Very clean, nice location, super warm staffs”
      I travel a lot, but haven’t seen any warm staffs like them. They were so friendly and warm hearted people. And they are always ready to help the customers. And ofcourse the hotel was clean, there were mang good places to eat near. I will definitely stay here again.
      Reviewed December 01, 2017
      10.0
      Exceptional
      BONGSU from South Korea
      Business traveler
      Stayed 1 night in October 2017
      It was the best hotel!!”
      I love this hotel. The location is just in front of the Night Market. Also, around the hotel, there are several nice restaurants. Service was also good for me. There is one thing that I was not satisfied. I wend to the pool to have swim early in the morning. Maybe It was too early, the pool was not so clean. Even though there were some insects on the pool, I could swim. Anyway, it was nice hotel!!
      Reviewed October 31, 2017
      9.6
      Exceptional
      Dennis from United Kingdom
      Couple
      Stayed 2 nights in September 2017
      Nice hotel in a good location.”
      The hotel is very well located and near to most everything we wanted to do. The staff were very friendly and very helpful; they were always willing to answer all of our questions. The pool is a nice size and was quite clean. The hotel is a bit dated, but we enjoyed staying there.
      Reviewed September 11, 2017
      8.8
      Excellent
      Graham from Australia
      Solo traveler
      Stayed 3 nights in July 2016
      I did not get the room I requested”
      I ordered a double bed room and got 2 single beds pushed together but still dressed as 2 single beds. I also requested a balcony, which half the hotel rooms have, as I smoke, and got one of the rooms at the rear on a non smoking floor. I have had previous experience from a workshop at the rear for noise and copped it again early one morning. The staff are fantastic and the rooms are good. There is no Australia Plus channel if you want to watch the footy.
      Reviewed July 10, 2016
      8.0
      Excellent
      mark from Australia
      Couple
      Stayed 1 night in February 2016
      Great location. Clean large room ”
      Room size, location, wifi
      Great location close to river bars and food. Breakfast good . Room very clean. Friendly helpful staff . Fast and easy checkin and out . Free shuttle to international airport for international flights. Small bed and a bit overpriced but would stay again. Ask for room with a view or balcony .
      Reviewed February 10, 2016
      9.0
      Exceptional
      Sornkiat from Thailand
      Business traveler
      Stayed 2 nights in October 2015
      Recommend hotel in Vientaine”
      Excellent location, friendly staff, value for money
      This hotel is closed to Mae Khong river and night market. There are many places for shopping and dining. The hotel environment and staffs were pleasent. The hotel also provides free shutter service to airport for almost the international flight schedule.
      Reviewed October 28, 2015
      9.0
      Exceptional
      Shee from Malaysia
      Solo traveler
      Stayed 2 nights in August 2014
      Decent hotel”
      Clean, Spacious and good location.
      I choose Best Western Hotel because of the swimming pool and gym room facilities that not provided by many hotel in Vientiane. The room is spacious and clean. however, if you are looking for a spacious and clean room over that area, there still a lot of choices with lower room rate.
      Reviewed September 03, 2014
      8.0
      Excellent
      Daniel from Switzerland
      Business traveler
      Stayed 3 nights in May 2013
      Comfortable hotel with friendly staff”
      Central location, swimming pool, friendly staff, good value for money
      The Hotel is conveniently located in the main Shopping and Dining area of Vientiane. It offers comfortable rooms, a nice Swimming pool. Staff is friendly and helpful. The choice of breakfast is however rather limited. Unlike during previous stays, the free WiFi was very slow.
      Reviewed May 11, 2013
      8.7
      Excellent
      Jeff from United States
      Solo traveler
      Stayed 1 night in March 2013
      All you would expect from Best Western, good value”
      Very comfortable room, attentive staff, great location
      Very comfortable and pleasant stay. The only negative was that the TV cable service was very poor. They tried to remedy the problem but never could doing my stay. Was not a major issue since I don't spend a lot of time watching TV. Still, it would have been nice to catch up on the news with CNN or similar channel...but, that was impossible with the poor quality.
      Reviewed April 16, 2013
      10.0
      Exceptional
      Kevin from Australia
      Couple
      Stayed 6 nights in February 2013
      450 year old location with terrific standards”
      location,friendly staff,good pool, good food
      best western hotel,vientianne is located in the best street of this 450 year old capital,in very easy walking distance to all attractions,markets ,shopping and dozens of great ,affordable restaurants. the hotel staff are very friendly,english speaking and helpful.breakfast is healthy and a good variety,including a main selection and buffet the rest!rooms are spacious and very well cleaned.pool is well maintained.highly recommended.
      Reviewed February 15, 2013
      8.3
      Excellent
      Barry from Australia
      Couple
      Stayed 1 night in January 2013
      Excellent location right on the Mekong river.”
      Helpful staff, great location.
      This hotel has recently been acquired by Best Western group. Our stay was comfortable and the hotel is really well located to see all of the sights the Vientiane offers. Breakfast here is good with enough variety for all. The staff were excellent and very helpfull. Beds were comfortable but WiFi was ordinary. Pool water was very cold. The building itself is dated, but had all the amenities we needed.
      Reviewed January 24, 2013
      9.0
      Exceptional
      William from United States
      Couple
      Stayed 1 night in November 2012
      Nice but at a price”
      Location, pool and breakfast
      we really enjoyed our one night here. we stayed at a much cheaper and basic a/c room in another hotel the two previous nights. the location is good but the pool was even better. had a good nights sleep and a reasonable good breakfast with plenty of food and drink. the value of the breakfast, which came with room, and the pool almost offset the additional cost of staying here. the additional quality of the hotel and room was also of value.
      Reviewed November 09, 2012
      8.3
      Excellent
      TAN from Malaysia
      Family with young children
      Stayed 2 nights in September 2012
      good location and easy access ”
      room are very big and comfortable
      The staffs are helpful and friendly. We have great services from them whenever we need help. And they smile most of the time whenever we meet them. The breadfast are goood and simple, they asian and english and america style of breadfast.
      Reviewed September 27, 2012
      12345
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      • Excellent location
      • Mekong Riverside Park
      • Vientiane Bus Station is within 1.2 km