Best Western Vientiane Hotel
Best Western Vientiane Hotel
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"The staff is very kind and helpful."

Giovanni

|

March 24, 2018

 Best Western Vientiane Hotel

  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
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Interior view Best Western Vientiane Hotel
Interior view
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Interior view Best Western Vientiane Hotel
Interior view
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Swimming pool [outdoor] Best Western Vientiane Hotel
Swimming pool [outdoor]
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See map Best Western Vientiane Hotel
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Excellent
Location
8.9
See all 33 photos Best Western Vientiane Hotel
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Best Western Vientiane Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 756 reviewsSee what guests said
7.9
/
10
Excellent service
8.0
Recommended by 89% of guests
Value for money7.5
Distance to city center0.1 km
Location rating8.9
Nearest airportWattay International Airport (VTE) - Laos
Distance to airport4.5 km
  • Airport transfer

  • Located in heart of Vientiane

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
Standard 1 Queen Bed (Non-Smoking)
Standard 1 Queen Bed (Non-Smoking)
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
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Deluxe 1 King Bed Smoking
Deluxe 1 King Bed Smoking
...
  • Shower and bathtub
  • 1 king bed
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Deluxe 1 King Bed Non Smoking
Deluxe 1 King Bed Non Smoking
...
  • Shower and bathtub
  • 1 king bed
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Standard 1 Queen Bed Non Smoking
Standard 1 Queen Bed Non Smoking
...
  • Shower and bathtub
  • 1 queen bed
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2 Single Beds Smoking
2 Single Beds Smoking
...
  • Shower
  • 2 single beds
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Standard 1 Queen Bed Smoking
Standard 1 Queen Bed Smoking
...
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
1 Queen Bed Smoking
1 Queen Bed Smoking
...
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
2 Single Beds Non Smoking
2 Single Beds Non Smoking
...
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
1 Queen Bed Non Smoking
1 Queen Bed Non Smoking
...
  • 1 queen bed
Enter dates to see prices
1 King Bed Smoking
1 King Bed Smoking
...
    Enter dates to see prices
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    What people love about the property

    • "Around the hotel, there are several nice restaurants."

      BONGSU

      |

      October 31, 2017

    • "Super helpful and friendly!"

      MITSUHO

      |

      October 24, 2017

    • "Staff were great, and breakfast was good."

      Robert

      |

      October 18, 2017

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    More about Best Western Vientiane Hotel

    More about Best Western Vientiane Hotel

    "Staff really friendly, knowledgeable and helpful"

    Michael

    |

    November 3, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Good location"

    GWANGSU

    |

    November 25, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (756)Booking.com Reviews (125)
    7.9
    /
    10
    Cleanliness7.9
    Facilities7.4
    Location8.9
    Room comfort and quality7.8
    Service8.0
    Value for money7.5
    Provided by verified guests of Agoda
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    Showing 655 verified guest comments
    12345
    8.4
    Excellent
    Sukhyun from South Korea
    Business traveler
    Standard 1 Queen Bed Non Smoking
    Stayed 5 nights in November 2018
    Reasonable place to stay”
    Staffs are very friendly, yet not expect five star hotel
    Reviewed November 13, 2018
    7.6
    Very good
    John from Australia
    Solo traveler
    Standard 1 Queen Bed Non Smoking
    Stayed 1 night in October 2018
    Better than similar mid range Vientiane hotels ”
    The Best Western Hotel is in a great location a stones throw from the river in the heart of the tourist district. You are warmly welcomed on arrival. The rooms are clean and comfortable with good bed, fridge, safe, cupboard, TV with enough English channels and a big bathroom with a bathtub. There was also a balcony and as I was in a front room I had river glimpses. The pool is nice although the surrounds have not had much thought put into them. It has sun and shade throughout the day and is a real bonus. The gym is fairly sparse but adequate. I did not eat at the hotel. The issue was Wifi - it basically does not work as others have mentioned. They are aware it is a problem but cannot seem to do anything about it. If you don’t need Wifi then this is better than most mid range hotels in the area.
    Reviewed October 10, 2018
    9.6
    Exceptional
    Robert from United States
    Couple
    Standard 1 Queen Bed Non Smoking
    Stayed 3 nights in October 2018
    Excellent staff and management!!!! ”
    An older facility but the location near the river, the comprehensive accommodations (food, beverage, transportation, fully serviced pool, and especially the staff and wonderful management definitely made up for the less modern physical appearance of the facility. Sarah Lim, General Manager of the hotel, is so very knowledgeable of the entire area and has put in place such a wonderful staff of people it made this a truly 5 Star experience for us. Not only will I stay there again when visiting Vientiane but I will absolutely recommend the hotel to any and all I know visiting Vientiane, Laos. Sincerely with best regards, Bob Dale
    Reviewed October 09, 2018
    8.4
    Excellent
    Jarvis from Australia
    Couple
    Deluxe 1 King Bed Non Smoking
    Stayed 2 nights in September 2018
    Clean neat hotel in good location near markets”
    The Best Western is a clean neat hotel in a central location near the night markets with all the sights and good restaurants within walking distance. Breakfast, though not much choice, was good with fresh sourdough bread and croissants. Rooms spacious and quiet. Staff at hotel very helpful and cheerful making a pleasant stay for two nights.
    Reviewed September 28, 2018
    10.0
    Exceptional
    Loeen from Australia
    Couple
    Standard 1 Queen Bed Non Smoking
    Stayed 3 nights in July 2018
    Pleasant city hotel”
    Great hotel for 2 night stay.Great restaurants in the street .Good massage across the road.Night markets on the river front every night.
    Reviewed July 15, 2018
    8.0
    Excellent
    Caryl from Australia
    Couple
    Standard 1 Queen Bed Non Smoking
    Stayed 4 nights in June 2018
    Good location great staff ”
    Good hotel with clean rooms. We were upgraded and Sara, the hotel’s manager was very friendly and helpful as with the rest of the staff. The hotel is in a good location close to the night market, pubs and restaurants.
    Reviewed June 18, 2018
    5.2
    Moana from Hong Kong
    Couple
    Deluxe 1 King Bed Non Smoking
    Stayed 2 nights in March 2018
    The hotel covers the basics”
    For a Best Western Hotel, we were quite disappointed with this one in Vientiane. It is very basic!! The room, whilst quite spacious, was badly set out with the bed right in one corner - limited movement around one side. The bathroom was quite smelly and our room was not made up until 6pm on the first day of our stay. The view was of the roof with unused and waste building materials dumped there. The breakfast is limited. There are no bicycles available from the hotel, you have to rent them from other places nearby - they will ask for your passport or ID card and hold onto these as a deposit. The gym has 2 running machines that don't work well - you can only increase the speed, not decrease and there are no mats. The swimming pool area has no umbrellas for shade and the pool toilets were closed so I had to go into the lobby to use washroom. The pool seats were also very worn and most had holes in them. Quite disappointed in our stay.
    Reviewed April 06, 2018
    9.6
    Exceptional
    Giovanni from Italy
    Business traveler
    Standard 1 Queen Bed Non Smoking
    Stayed 1 night in March 2018
    Good location, nice staff, clean”
    It is located close to many restaurants, bars and the night market. The staff is very kind and helpful. Rooms are simple but clean. There are also a small gym and a small pool, hardly used by anyone. Recommended
    Reviewed March 24, 2018
    8.0
    Excellent
    Jin from Malaysia
    Business traveler
    Standard 1 Queen Bed Non Smoking
    Stayed 4 nights in February 2018
    Conducive Hotel ”
    Good location with many restaurants and hawker stall nearby and next to the night market. Complete facilities only 1 comment, the hot water shower supply was inconsistent, other than that all is fine.
    Reviewed March 04, 2018
    8.8
    Excellent
    Sarah from United States
    Business traveler
    Standard 1 Queen Bed Smoking
    Stayed 4 nights in February 2018
    Decent but dated”
    I chose the BW based on location as well as the fact that it had a gym and pool. The location is perfect - right downtown, walking distance to many restaurants and sites, including the night market and walking street. The staff/customer service is excellent. Rooms have not been renovated for many a year but are clean and comfortable. The gym is...nearly useless. One treadmill & elliptical work fine, but the weights/machines are basically broken and so old. The pool is basic and looks clean but it's not a terribly relaxing environment if you're looking for a pool day. Overall, I would stay again.
    Reviewed February 28, 2018
    10.0
    Exceptional
    Sarah from United Kingdom
    Couple
    Deluxe 1 King Bed Non Smoking
    Stayed 3 nights in February 2018
    Perfectly Situated Hotel”
    Cannot fault the hotel, great situation , lots of bars restaurants shop and Wats nearby. Staff very attentive and helpful, pool perfect after a long dusty day, Breakfast fine, room large, bed comfortable. Quiet considering it's location. Handy free transfers to airport. Apparently the food is pretty good according to a COPE member of staff
    Reviewed February 16, 2018
    7.2
    Very good
    Francis from Malaysia
    Business traveler
    Stayed 6 nights in December 2017
    Pleasant Stay”
    Throughout the stay was good. With friendly staff, at reception counter. There was a Filipino staff member (can't recall her name; friendly and efficient) and friendly staff at the coffee house as well (can't recall names though). The housekeeping kept the room clean, commendable effort. Nevertheless, the breakfast offering could be better, and internet could be more stable (staff re-setting the the connection). Nevertheless, the location and surrounding, coupled with the staff made stay pleasant.
    Reviewed February 12, 2018
    5.2
    Pepsy from United States
    Family with young children
    Standard 1 Queen Bed Smoking
    Stayed 5 nights in January 2018
    To many things not up to scale with other hotels in the same area and price range”
    The only pro I can see is the location, other than that it really needs a good director to come in and tighten up the place! I’m a project manager so believe me when I say upscale
    Reviewed January 23, 2018
    9.2
    Exceptional
    Gerry from United Kingdom
    Couple
    Stayed 2 nights in December 2017
    Good location and friendly staff”
    The hotel is well situated, close to many cafes and restaurants and almost opposite the night market. The staff are unfailingly friendly and helpful and the whole place shows good attention to detail. There is also a nice (if cool !) pool.
    Reviewed January 05, 2018
    10.0
    Exceptional
    Sherri from United States
    Couple
    Stayed 2 nights in December 2017
    Awesome customer service ”
    Best Western accommodation was so convenient and staff is super helpful! There was a complimentary airport puck up! All other hotels you have to pay for this service. Best Western had a sign with our name and hotel. Thank you for the wonderful stay.
    Reviewed December 23, 2017
    8.8
    Excellent
    RIKA from Japan
    Business traveler
    Standard 1 Queen Bed Non Smoking
    Stayed 1 night in December 2017
    Good location great staff ”
    I was on a very hectic schedule for my business trip but the staff was excellent in assisting me throughout from arranging taxis, late check-outs, room changes etc, I cannot thank them enough! The location is excellent is well - just walking distance from the night market and in a very central locations which made transportation very easy. Breakfast selection was plenty and good, the restaurant downstairs was quite nice as well. My only gripe was that the internet connection was not good; many of the sites were fireblocked and I kept on having to login multiple times. But otherwise a great stay, would stay again.
    Reviewed December 21, 2017
    7.2
    Very good
    Traiwit from Thailand
    Business traveler
    Stayed 1 night in November 2017
    Very good”
    Good location, Near the river and night market, But less of breakfast. Anyway, unlucky the water not coming out of the shower because water pump damage
    Reviewed December 07, 2017
    10.0
    Exceptional
    Michelle from United States
    Couple
    Stayed 2 nights in November 2017
    Great place to stay”
    Nice option for an affordable place with modern luxuries that you don’t always find in Laos. Great pool and fitness center. Breakfast made to order was incredible! Only complaint is the construction happening across the street - it started early and lasted late, but of course the hotel can not control that.
    Reviewed December 03, 2017
    10.0
    Exceptional
    Regina from South Korea
    Couple
    Stayed 1 night in November 2017
    Very clean, nice location, super warm staffs”
    I travel a lot, but haven’t seen any warm staffs like them. They were so friendly and warm hearted people. And they are always ready to help the customers. And ofcourse the hotel was clean, there were mang good places to eat near. I will definitely stay here again.
    Reviewed December 01, 2017
    8.4
    Excellent
    GWANGSU from South Korea
    Solo traveler
    Stayed 2 nights in November 2017
    Very friendly”
    Old but staff polite. friendly. Good location
    Reviewed November 25, 2017
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