Beta Service Apartment
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. Fitness center and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Fitness center
Swimming pool [outdoor]
Shops
The Best”
If you are travelling with family, Beta Apartment is a YES for you. The price is affordable and it also spacious. You can also cook here. Btw the building is connected with the UK (Financial Park) building which is a shopping building.
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Strategic location”
Huge apartment with good basic facilities, shopping mall at ground level of this apartment and walking distance to the attractive location in Labuan.
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Good location”
Suitable for big family
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Excellent”
Very convenient.
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Convenient”
Convenient place for family or in groups. It's a bit far from the ferry terminal but taking Grab or taxy is no problem.
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Hi Suzianna, Thank for staying with us at Beta service apartment, Labuan. Please be advised we do have schedule limousine services to the ferry terminal conveniently for six passengers. Thank you
Value for money ”
Value for money. Good location
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Very good”
One of the bedroom windows in Apartment 8- 06 cannot be close and lock. No lighting at the veranda. And one of the bathroom sinks is leaking.
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Need to improve the facility ”
the room and living room are big enough for us. But the only problem is the pantry unpleasant smell (stink odur) and we don’t dare to use it. One of the room air conditioning is not functioning, lodge a complaint twice to the reception but no action taken. 1.5/5 star rating from me. I won't stay there in future.
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Dera En.Asmawi, Thank you for your time to feedback us. We shall take action for future guest comfort. For your information, the sliding door to the balcony has magnetic sensor whereby once you open the sliding door it will automatic cut-off the air conditioning to avoid room condensation. Thank you.
Huge Space but Dirty and Aged”
Amazing location and it had a huge space. But the bed linens were appaling, condition of the apartment looked like it hasn't been refurbished since it's inception, which was probably abluy 20 years ago.
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Above average”
Some people get cheap room other than.
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NOT READY STAYING PLACE IN THE HEART OF LABUAN”
Dirty is the first word I would describe the place. Great location but no parking space. SERIOUSLY??? EVERYTHING is still not ready. Please get your stuff ready before opening the place!!!
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The deposit was not returned due to dirty towels, but dirty towels are always ready to be shipped We”
KEEP INFORMATION WHEN THE COTTON DOES NOT RETURN THE SERVICE DEPOSIT VERY LESS THAN HOUSKEEPING DIVISION
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Poorly maintained”
The apartment is poorly maintained. The balcony's sliding door cannot be locked. We stayed at 13th floor. Not recommended if you're staying w young children. The furniture stinks. Bau badan, bau bangla, you name it. Toilets drainage clogged. Water barely comes out from the pipe. There's a huge hole on the toilet ceiling. Not worth the $$$.
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Aircond not functioning well”
I have mistakenly book room at beta apartment There is no free cancellation and the hotel did not assist or consider to refund for free cancellation eventho agoda have contact the hotel
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Great Place to stay”
Loved the apartment. Huge space with nice view of the harbour area. Only issue is could not get hot water to work, but since it was only 1 day, it was not a deal breaker. Would definitely stay here again!
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Hi Japhire, thank you for the feedback. We wish to inform that the hot water system in our apartment is not centralise. It has individual unit with the capacity of 60 litre that will take time to get the hot water. We hope to see you again soon. Thank you
one peaceful and calm night”
in need of a one night stay in the mids of high season. Luckily got this apartment. enough for a family with young children and olderly to stay peacefully.
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Group of friends weekend getaway”
Suitable for groups of 7-8. There are 3 bedrooms with attached bathrooms plus 1 bathroom in the living area, so it was very convenient for a big group. Spacious apartment with kitchen facilities. Attached with the mall - the place where you can buy chocolates, snacks and booze.
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Great Location But Minimal Maintenance”
Great Location. Our 3 bedroom apartment is not in very good conditions. Air conditioning not working well, faulty locks, unit look aged, hot water supply takes a bit of time. Not so clean bedlinens and towels.
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Dear Teng, We have taken note on your feedback seriously. We shall improve further to meet with our customer satisfaction. Thank you
Staf are very friendly”
Beautiful views n checking in time are not rigid
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Utensils”
We brought some food for supper. Only realised that no fork or spoon or chopsticks were available. However, plates and bowls were provided. I think there are areas of improvement.
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Dear En.Jeff, We thank you for the feedback, our kitchen utensil such as fork and spoon are kept in in a separated compartment that you may have over look. However, do please call our reception for assistant. Looking forward to welcome you on your next visit. Thank for staying with us.