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8,3
Essence Hotel-Phnom Penh
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Избор на стая
1-спален апартамент (1-Bedroom Apartment)
...
  • Изглед: Град
  • 45 m²/484 ft²
  • 1 Легло тип Кинг
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Студио (Studio)
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  • Изглед: Град
  • 40 m²/431 ft²
  • 1 Легло тип Кинг
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Апартамент с 2 спални (2-Bedroom Apartment)
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  • Изглед: Град
  • 55 m²/592 ft²
  • 2 Двойни легла и 1 Легло ти...
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Signature двойна стая (Signature Double Room)
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  • Изглед: Град
  • 33 m²/355 ft²
  • 1 Легло тип Куин
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Signature двойна стая (Signature Twin Room)
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  • Изглед: Град
  • 33 m²/355 ft²
  • 2 Единични легла
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Signature тройна стая (Signature Triple Room)
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  • Изглед: Град
  • 50 m²/538 ft²
  • 3 Единични легла
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Двойна стая делукс (Deluxe Double Room)
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  • Изглед: Град
  • 28 m²/301 ft²
  • 1 Легло тип Куин
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Двойна стая делукс (Deluxe Double Room)
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  • 25 m²/269 ft²
  • душ
  • 1 Легло тип Кинг
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Последни коментари от клиенти

Agoda отзиви (246)Booking.com (123)
Изберете тип турист
Състояние/Чистота на хотела8,4
Удобства8,2
Местоположение8,0
Услуги8,5
Съотношение цена-качество8,5
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Апартамент с 2 спални
Студио
Signature двойна стая
Signature двойна стая
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Показване на 130 проверени коментари от гости
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4,8
Irina от Русия
Соло турист
Signature двойна стая
Отседнахме една вечер в февруари 2018 г.
Полное разочарование”
Дополнительно к своему предыдущему отзыву хочу добавить-номера свободные в отеле были, мы их видели. Более того - при мне китаянке меняли номер с 10 этажа на 12 этаж. И категория номера здесь не при чем. У нас был не самый дешевый номер. Видимо политика отеля - китайцы в приоритете. И вишенка на торте: когда мы заказали 1й раз трансфер в аэропорт - это был Лексус, услуга стоила 13 долларов. Во 2й раз с нас запросили 15 долларов. На мое возмущение молча выписали квитанцию на 13 долл. А прибыло за нами обычное такси, которые мы могли и сами вызвать. И еще момент. Отель не мог найти ни один таксист, включая тук-туки. Рядом нет кафе. Итог - не рекомендуем. Отель новый, ему еще развиваться и развиваться. И менять (обучать) staff
Оценявани 25 февруари 2018
6,0
Irina от Русия
Соло турист
Signature двойна стая
Отседнахме 2 вечер/и в февруари 2018 г.
полное разочарование”
Номера,уборка,завтраки-плюсы.Минус-staff.Мы бронировали номер на 3н:на 1н-перед отлетом в Сингапур,и на 2н-по возвращению.При бронир-ии мы просили номер для некурящих,на спокойную сторону,и этаж повыше.Итог:на 1н нам дали номер на 8эт-и это этаж"курящий". В сосед.номере курили-весь дым шел к нам,через АС.Мы не стали ничего требовать,но при c/out попросили по нашему возвращению предоставить нам норм.номер.По возвращению нам дали номер на 5эт(некурящий).НО.На балконе жутко шумел внешний блок АС.Мы попросили поменять номер.Нам предложили номер рядом с лифтом-как издевка.Потом привели в др.номер,но АС не вкл,хотя я просила,чтобы понять,шумный ли он.У меня плохой англ.Но staff понял,что проблема именно в шум.АС.Более того-соглас.со мной,что очень шумно.Но ничего не сделали.Просто меня игнор,когда я к ним подходила.Пришлось скандалить,после чего к нам пришел кто-то из главн,и скрипя зубами предложил номер на 4эт(то есть еще ниже).Мы согласил,чтобы хоть выспаться перед перелетом.
Оценявани 23 февруари 2018
9,2
Daniel от САЩ
Двойка
Signature двойна стая
Отседнахме 2 вечер/и в април 2018 г.
What's not right, is getting fixed fast.”
First, the location is very good... some hotels have a better location in Phnom Penh, but few rival this hotel in most other areas. It is a beautiful property and the rooftop pool is fantastic. The sun chairs are comfortable and the setting beautiful. There is a brick oven pizza bar rooftop as well. One could stay there all day and night and be extremely happy. The rooms are top notch for the money, the beds comfortable and the staff, all but one, are happy and eager to please. I had some trouble getting my room cleaned by one disgruntled employee, however, I spoke with the very professional manager who soothed my ruffled feathers and put everything right. He was very impressive and the company is fortunate to have him. The lobby staff are very eager to please, however, are not always certain as to how. I'm sure the place is improving daily under the manager's efforts. DRC
Оценявани 22 април 2018
9,2
Sakira от Камбоджа
Бизнес пътник
Двойна стая делукс
Отседнахме 3 вечер/и в април 2018 г.
Изключителен”
Nice hotel with best location, wonderful breakfast. Pool at the rooftop where we can see a best view of sunset and the whole city at night time.
Оценявани 21 април 2018
10,0
Rob от Австралия
Група
Signature двойна стая
Отседнахме 8 вечер/и в април 2018 г.
Clean, new and professional staff”
We enjoyed our stay at Essance. The staff were friendly and trained well. The rooms were above average and kept spotless. Every effort is made to serve their guests and there is a sense of a company that has a great ethos. The breakfast was excellent and varied. Food offered at the rooftop restaurant was also really good. Would highly recommend.
Оценявани 16 април 2018
9,6
Lucio от Австралия
Соло турист
Signature двойна стая
Отседнахме 4 вечер/и в март 2018 г.
Изключителен”
Stayed here for four nights and would recommend this hotel to anyone. Its in a quiet location only a short tuk tuk ride or 30min walk to the action. Staff were fantastic very friendly and helpful. Beds comfortable and not hard. and nice roof top pool area and restaurant.
Оценявани 05 април 2018
7,2
darryn от Великобритания
Соло турист
Signature двойна стая
Отседнахме 3 вечер/и в април 2018 г.
Много добър”
staff really friendly location for me was too far away from riverside but Tuk tuks outside. swimming pool on roof would be great it it wasn't the restaurant as well with only 4 sunbeds
Оценявани 05 април 2018
9,6
Garry от Канада
Двойка
Signature двойна стая
Отседнахме една вечер в март 2018 г.
Nice place for the price”
Soon as I walked in I was greeted at the door and was given a welcome drink. The staff were nice and seemed keen to help out whenever I had any questions. The room was spacious and clean. The roof top pool is surrounded by a seating area for the pizza restaurant on the top floor so it felt weird to go swimming around dinner time also there were only to sunbathing chairs so you couldn't sit around and relax if they were taken after your swim. But overall the hotel was well worth what you pay for. The surrounding area had some food stalls and some nice cafes and it was nice and quiet at night. Nice place to stay at I would go back again.
Оценявани 04 април 2018
10,0
Garry от Канада
Двойка
Signature двойна стая
Отседнахме една вечер в март 2018 г.
Great hotel”
Very friendly staff , quite location but still convenient to shops and eateries. Over all good value for what you get.
Оценявани 04 април 2018
10,0
Nicolas от Аржентина
Двойка
Двойна стая делукс
Отседнахме 3 вечер/и в март 2018 г.
Beautiful stay in a new hotel”
Hotel is very new, everything looks nice. Breakfast is a complete buffet with everything you need. Room is spacious and comfy. The swimming pool at the top is the best and also the restaraurant they offer so delicious.
Оценявани 30 март 2018
Dear Nicola, Wow, I’m just overwhelmed with your glowing review, thank you. It’s great to read you loved everything about Essence Hotel and I will certainly ensure my team see your review as they will love it. My team and I can’t wait to welcome you back. Kind regard, Sokunthor (Mr.), General Manager
Отговорено 02 април 2018
Essence Hotel-Phnom Penh
7,6
patricia от Австралия
Семейство с големи деца
Signature двойна стая
Отседнахме 3 вечер/и в март 2018 г.
Got a good deal through Agoda booked 2 rooms. Breakfast food is always cold due to open trays. ”
Pool ran out of towels not replaced within an hour period . Breakfast good but cold food in bay marines. Room service forgotten asked to clean room which was done promptly in the evening
Оценявани 29 март 2018
10,0
Nicholas от САЩ
Двойка
Signature двойна стая
Отседнахме 2 вечер/и в март 2018 г.
Highly recommend”
Last minute booking. Double room was not available when we arrived. Hotel manager kindly upgraded us to a suite for our tow nights in Phnom Penh. Excellent and healthy breakfast and extremely nice staff. Would stay again if coming back
Оценявани 28 март 2018
Dear Nicholas, Wow, I’m just overwhelmed with your glowing review, thank you. It’s great to read you loved everything about Essence Hotel and I will certainly ensure my team see your review as they will love it. My team and I can’t wait to welcome you back. Kind regard, Sokunthor (Mr.), General Manager
Отговорено 02 април 2018
Essence Hotel-Phnom Penh
6,8
Adrian от Малайзия
Бизнес пътник
Signature двойна стая
Отседнахме 2 вечер/и в март 2018 г.
Приятен”
I stayed there for 2 nites and the housekeeping did not clean my room after the first nite. I went out and came back past midnight and the room was not cleaned and no water to drink.
Оценявани 26 март 2018
9,6
Richard от САЩ
Соло турист
Двойна стая делукс
Отседнахме 3 вечер/и в март 2018 г.
Superior value.”
I stayed at this hotel from February 25th through March 25th. I am imparting this information because it gives me a large sample of time to rate this hotel. First I will list the stand outs. The general manager Mr. Tan Sokunthor, whom sought out my opinions since he knew I had such a long stay there. Lisa, the head of housekeeping, ensuring that several items were just to my liking and making sure that my laundry got back the same day that I submitted it for cleaning. Kevin, a front desk manager who interpreted for me when I required help. Jonah, a front desk receptionist, whom always greeted me warmly, handled all my requests in a gracious matter. Kor Van, a food service worker both at the breakfast buffet and the rooftop pool area always remembering my ice and other items to my liking without being asked. As someone who travels quite often, I wanted to point out the exceptional service offered as they all went beyond what I normally receive at most hotels. Thanks to all of you.
Оценявани 26 март 2018
9,2
Thang от Великобритания
Соло турист
Двойна стая делукс
Отседнахме една вечер в март 2018 г.
Highly recommended”
A very good hotel Will stay again in the future Highly recommended to everyone.
Оценявани 24 март 2018
9,2
Ursula от Ирландия
Двойка
Signature двойна стая
Отседнахме 2 вечер/и в март 2018 г.
Short visit to Phnom Penh”
Hotel is very luxurious once you step inside..has a really nice large lobby area to use for e mails..or business meeting...the rooftop pool has spectacular views over the city and the open air restaurant served delicious food..staff were really welcoming and efficient..bedrooms are comfy and spacious..some with balconies and generous sized bathrooms...another restaurant on 2nd level serves breakfast and it was absolutely top class..anything you want is available..varities of cheeses..breads. fruits..meats..eggs cooked to order...bacon..etc..together with Asian food...complimented by wonderful fresh coffee... Location of hotel is pretty central and every point of interest is a short moto transport away...loved this hotel and rate it great value for money...
Оценявани 23 март 2018
9,6
Nige от Великобритания
Двойка
Двойна стая делукс
Отседнахме 2 вечер/и в март 2018 г.
Great hotel and staff were really helpful”
This is a very nice hotel which offers everything you need at a very fair price. The hotel must have messed up over a booking so they automatically upgraded us...which was nice. Daly the room had been smoked in and stank of stale cigarettes. If you are a smoker it would be perfect for you.
Оценявани 22 март 2018
9,2
Afanco от Австралия
Соло турист
Signature двойна стая
Отседнахме една вечер в януари 2018 г.
Great stay”
New ( about a year old) and very clean and friendly staff. The manager was very kind. polite and helpful. Thank you and will stay here again.
Оценявани 09 март 2018
8,0
NOBUYUKI от Тайланд
Соло турист
Двойна стая делукс
Отседнахме една вечер в февруари 2018 г.
Good Hotel, I recommend you !”
This hotel is located south of Central Market. The area is not so noisy in day and night time. you can go to Central Market, King Palace, and Golden Sorya Mall by walking. Tuol Sleng Genocide Museum can be approached by waking about 10-15 minutes. Room was clean, probably been renewed recently. Air conditioner was not so powerful but it's OK enough. Shower was hot and the water pressure is no problem. Breakfast was buffet style and the dishes are just like that of Chinese hotel. Customer was Farang, Korean and Chinese. Staffs are friendly and diligent. The room rate was valuable for these services. This hotel should be one of my favorite one for my staying at Phnom penh. I recommend it.
Оценявани 02 март 2018
7,6
garret от САЩ
Двойка
Signature двойна стая
Отседнахме 2 вечер/и в февруари 2018 г.
Great rooftop - convenient for Tuk-Tuk users”
The rooftop pool and bar was on point. We spent a good long afternoon there and could have spent another day there given a little more time. Staff was awesome and spoke English considerably better than most. Location was short walk to Royal Palace at riverfront, and made for easy Tuk-Tuk rides to most locations throughout the city although the hotel pre-negotiated a pretty bad deal with the guys who hang out at the curb for Full-Day fares ($30 instead of the city norm of $20)
Оценявани 26 февруари 2018
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