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Въз основа на 10 отзивиВижте мнението на гостите
Agoda Homes
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с това място за настаняване, част от Agoda Homes
  • Цяла къща/апартамент
  • 2 гости
  • 35 m²/377 ft²
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Последни коментари от клиенти (10)Agoda отзиви (1)
Въз основа на 1 отзив
Изберете тип турист
Състояние/Чистота на хотела2,0
Съотношение цена-качество2,0
Предоставено от проверените гости на Agoda
Сортиране по
Показване на 1 отзив
Marco от Италия
Бизнес пътник
Отседнахме 2 вечер/и в май 2016 г.
Do yourself a favor and stay away from this place”
Easily the worst place I have ever been via Agoda. Unfortunately since bought Agoda, the level of the service and the quality of the places drop underground. In my opinion properties like this one shouldn't be allowed to stay in a website because they just jeopardize trust with its users. In effect after 10 years of bookings via Agoda, this experience is forcing me to reconsider to use the website again in the future. Such a pity, but I guess forever is nothing. So here is a bullet point of what was wrong: - Extra charges Not only they charged me hidden fees on top of what advertised in the website (50 euros for the cleaning, 25 for checking in after 8pm - they wanted also 100 euros as a deposit which I didn't give them). Now even if these fees where exposed in the website somewhere making for me legally not possible to sue anyone, having those kind of misleading information is a way to trick the customer and makes impossible to compare the prices of properties against each other correctly. Very disappointing allowing this. -Dirty Despite charging me 50 Euros "for the cleaning", there was no sign of cleaning before I went there with loads of dust in many corners. Or they use the worst cleaning company of the world, or that operation is done from a non-professional. -Internet down The internet didn't work when I arrived. I found out like 10 minutes after I paid and the operator left, but after paying it was basically impossible to contact anyone. As far as I believe it was planned to have it off because they have a system that works with the mobile roaming and usually you pay that by the day, so they tried to save one day since I was there late in the evening. -No customer service I called after realizing it and no one communicate with me anymore after that. No answers to calls and text messages whatsoever. So be prepared to be left completely on your own, because it is not an hotel: it's like someone's house and they just vanish on
Оценявани 16 май 2016