Резервирайте сега: Gateway Hotel (Marco Polo)

Отличен
Въз основа на 3488 отзивиВижте мнението на гостите
8,6
/
10
97% биха препоръчали на приятел

Последни коментари от клиенти

Agoda отзиви (3488)Booking.com (1491)
8,6
/
10
Отличен
Въз основа на 3488 отзиви
Състояние/Чистота на хотела8,8
Удобства8,5
Местоположение9,4
Комфорт на стаята и качество8,9
Услуги8,6
Съотношение цена-качество8,1
Предоставено от проверените гости на Agoda
Всички езици
Всички типове туристи (3488)
Всички типове стаи
Показване на 2604 проверени коментари от гости
7,6
Много добър
Czerina от Филипини
Семейство с малки деца
Супериор
Отседнахме една вечер в октомври 2018 г.
housekeeping just entered the room without notice. ”
housekeeping just entered the room without notice.
Оценявани 07 октомври 2018
Dear Czerina, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
Show more
Gateway Hotel (Marco Polo)
10,0
Изключителен
MERVIN от Филипини
Двойка
Супериор
Отседнахме 2 вечер/и в юли 2018 г.
Very Good Hotel”
Would stay again in the future.
Оценявани 07 октомври 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 10 октомври 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
Maricris от Филипини
Двойка
Супериор
Отседнахме 2 вечер/и в септември 2018 г.
Best location!”
If you’re taking a long weekend to rest, eat and shop in Hongkong, this is the place to stay! Superb location and nice facilities. Near everything. Can’t ask for more 👍
Оценявани 01 октомври 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
Iris от Филипини
Група
Continental делукс
Отседнахме една вечер в септември 2018 г.
Отличен”
Staffs were very friendly. Got a free suite upgrade from being a loyal member. Thanks!
Оценявани 01 октомври 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
HSIAO от Малайзия
Семейство с малки деца
Супериор
Отседнахме 4 вечер/и в декември 2017 г.
Good and convenient”
This hotel is located at the heart of the Canton Rd where there are lots of good food and a very good place to shop. It's very spacious and clean. Staff is also very friendly and helpful. Good job, keep it up!
Оценявани 28 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Joseph от Филипини
Семейство с малки деца
Премиер
Отседнахме 5 вечер/и в август 2018 г.
Great hotel”
everything worked out great
Оценявани 28 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
8,4
Отличен
Celina от Сингапур
Семейство с големи деца
Супериор
Отседнахме 4 вечер/и в септември 2018 г.
Comfortable stay, friendly and helpful service staff”
Free airport shuttle between Kowloon station and hotel, conveniently located in the middle of harbour city along Canton Road. Helpful and friendly service staff, be it front desk, concierge or housekeeping. Spacious and comfortable room, just that our room on 5th floor faced another building with view of a gym and what seemed like a childcare centre. Overall enjoyed our stay very much.
Оценявани 25 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
nerysha от Филипини
Семейство с малки деца
Супериор
Отседнахме една вечер в септември 2018 г.
ONE OF THE BEST”
Below the hotel is already the gateway shopping area. The hotel is in the center of the luxurious shopping areas.
Оценявани 24 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 05 октомври 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
ayelet от Израел
Семейство с големи деца
Супериор
Отседнахме 3 вечер/и в септември 2018 г.
Изключителен”
we asked for a high floor room and initially located in the 4th floor. on the 2nd morning there were renovations so we could not sleep. we had a new room on the night after. it was un comparable and badly influenced on our stay
Оценявани 19 септември 2018
Dear Ayelet, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
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Gateway Hotel (Marco Polo)
9,6
Изключителен
june от Индонезия
Група
Супериор
Отседнахме 2 вечер/и в септември 2018 г.
Hotel is perfect except for the bed”
The hotel location is super. Connected to the mall. The staffs are nice. But concern about the bed. Maybe its time for hotel to change the bed. It is not so comfortable.
Оценявани 14 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 20 септември 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
antonette от Филипини
Семейство с малки деца
Делукс
Отседнахме 3 вечер/и в септември 2018 г.
Great location and superb service”
location is great and very accessible.
Оценявани 10 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 12 септември 2018
Gateway Hotel (Marco Polo)
8,4
Отличен
LOH от Сингапур
Семейство с малки деца
Супериор
Отседнахме 4 вечер/и в септември 2018 г.
Very good location ”
Very good location and friendly staff, will be return again.
Оценявани 09 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 12 септември 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Hendi от Индонезия
Семейство с малки деца
Делукс
Отседнахме 6 вечер/и в юни 2018 г.
Great”
Very nice location, Harbour City is a great place for shopping and the view are amazing
Оценявани 01 септември 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 04 септември 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Florzelech от Филипини
Двойка
Премиер
Отседнахме 5 вечер/и в август 2018 г.
One of my favorite hotels in HK!”
Location is perfect since its very close to all attractions and shopping area. Friendly staff!
Оценявани 28 август 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 29 август 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Jeanett от Филипини
Семейство с малки деца
Супериор
Отседнахме 3 вечер/и в август 2018 г.
Best, nice , accessible , complete facilities , clean and new rooms , big beds ”
Our come back to gateway after 10 years maybe . Wow we were impressed by the rooms and facilities . Big rooms , big beds and handyphone Call and surf all you can . Accessible to harbour city . Amenities a lot . It’s just lobby it’s too small for a 5 star hotel . It’s quite simple too . Not so confortable seats in the lobby . The front desk also under men maybe add more people in the reception coz checking in always long line . Concierge and bell service are all ok and helpful . We will stay in gateway again .
Оценявани 25 август 2018
Dear Jeanett, Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel lobby has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts. We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Gateway Hotel. Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
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Gateway Hotel (Marco Polo)
7,6
Много добър
Ting от Сингапур
Семейство с големи деца
Супериор
Отседнахме 3 вечер/и в август 2018 г.
Много добър”
The housekeeping standard could improve, the used glass still have lipstick stain on it after cleaning.
Оценявани 23 август 2018
Dear Ting, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
Show more
Gateway Hotel (Marco Polo)
8,8
Отличен
Imelda от Филипини
Семейство с малки деца
Премиер
Отседнахме 3 вечер/и в август 2018 г.
Babymoon With kids... ”
We decided to do a quick trip to HONGKONG to take advantage of the declared holidays in the Philippines. Little did we know that there would be a major aviation accident the day before our scheduled trip. Long story short, our 10:50am flight took off at 9:10pm. We arrived at the hotel past 1am. Luckily, we did not wait long before a hotel staff answered the phone to let us in thru the back entrance. Checking-in was a breeze since I already paid for our stay in full thru AGODA. Overall, we had a pleasant stay.
Оценявани 22 август 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 24 август 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Christine
Група
Continental делукс
Отседнахме 3 вечер/и в август 2018 г.
Изключителен”
Great location, great place to stay especially if you are travelling with and elderly. All the staff are friendly and helpful and that includes the room attendant. Shops and restaurants are close by. MTR station though is not that close.
Оценявани 14 август 2018
10,0
Изключителен
Michelle от САЩ
Семейство с малки деца
Супериорен суит
Отседнахме 9 вечер/и в юли 2018 г.
Love this hotel!”
We've been staying at this hotel now for over 2 decades and love staying there everytime. The convenient location to Star Ferry (5 minute walk), MTR station (5 minute walk) and easy indoor access to 4 shopping malls and restaurants make this an unbeatable place to stay. And the Staff is always friendly and helpful!
Оценявани 07 август 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 09 август 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
TAKEHIKO от Япония
Бизнес пътник
Continental делукс
Отседнахме 2 вечер/и в октомври 2017 г.
Good location”
Nice stay in Club Floor, and nice staffs to book some dinner.
Оценявани 05 август 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 09 август 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Guy от САЩ
Двойка
Делукс
Отседнахме една вечер в август 2017 г.
Great Location, Great Amenities, Great Service”
Really enjoyed our weekend stay. We highly recommend!
Оценявани 29 юли 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 30 юли 2018
Gateway Hotel (Marco Polo)
7,2
Много добър
Jennifer от Филипини
Семейство с големи деца
Семейна Премиер стая
Отседнахме 3 вечер/и в юни 2018 г.
Value for money”
Big room, nice location, best thing is the free handy phone so we're always wifi connected
Оценявани 20 юли 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 25 юли 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Samantha от Филипини
Семейство с големи деца
Премиер
Отседнахме 4 вечер/и в юни 2018 г.
Best location”
We always stay in this hotel whenever we are in HK. Very conveniently located in the middle of Tsim Sha Tsui, with close proximity to the mall and high end stores. There are also a lot of available restaurants in the area. Overall a good place to stay, with good selection for breakfast food.
Оценявани 14 юли 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 16 юли 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
Avelino от Филипини
Двойка
Супериор
Отседнахме 4 вечер/и в юли 2018 г.
Изключителен”
Location is great! Friendly helpful staff. Highly recommend
Оценявани 10 юли 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 12 юли 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
rerkrooj от Тайланд
Семейство с малки деца
Супериорен суит
Отседнахме 3 вечер/и в юли 2018 г.
Very clean rooom no odor and room very new as it just renovate ”
Location heart of the shopping center plenty of food
Оценявани 07 юли 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 09 юли 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Leslie от Филипини
Семейство с малки деца
Делукс
Отседнахме 5 вечер/и в май 2018 г.
BEST HOTEL IN TST”
They gave me a very accommodating stay in exchange for the unavoidable circumstances happened in the hotel. As a regular guest, I will keep coming back! excellent service and feel at home in this nice hotel as my second home.
Оценявани 21 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 25 юни 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
pinho от Малайзия
Семейство с големи деца
Семейна Премиер стая
Отседнахме 4 вечер/и в юни 2018 г.
Excellent ”
Location is perfect
Оценявани 20 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 25 юни 2018
Gateway Hotel (Marco Polo)
8,0
Отличен
michael от Индонезия
Семейство с големи деца
Премиер
Отседнахме 5 вечер/и в юни 2018 г.
Perfect location, staffs are very helpful, room size is adequate”
Room may needs more vacuum or install air purifier to remove unwanted dust since affected my children who a bit sensitive to dust.
Оценявани 20 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 25 юни 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Rosella от Филипини
Семейство с малки деца
Супериор
Отседнахме 3 вечер/и в юни 2018 г.
Изключителен”
Marco Polo Gateway Hong Kong is the place my family goes to each year. Why? Because the convenience of the location and the comfort you get for your vacation. The facilities and the accomodation is really excellent. The staff from the hotel also gives us quick email responses for all our inquiries. We will definitely keep going back to this place.
Оценявани 18 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 19 юни 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Manolita от Филипини
Група
Continental делукс
Отседнахме 3 вечер/и в юни 2018 г.
Great Stay”
Wonderful stay, always is at the Marco Polo Gateway....location, food, service at its prime!
Оценявани 18 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 19 юни 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
pinho от Малайзия
Семейство с големи деца
Делукс
Отседнахме 4 вечер/и в юни 2018 г.
Excellent location ”
Excellent location , close to everything, shopping malls , plenty restaurant nearby, 5 mins to MRT and walking distance to ferry pier 9 where u can easily get to hk island .
Оценявани 18 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 19 юни 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Dennis от Филипини
Двойка
Супериор
Отседнахме 4 вечер/и в юни 2018 г.
Изключителен”
Everything we needed were just there. We like staying at the Marco Polo hotels whenever we are in Hong Kong.
Оценявани 16 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 19 юни 2018
Gateway Hotel (Marco Polo)
6,8
Приятен
Marjorie от Филипини
Група
Супериор
Отседнахме 3 вечер/и в май 2018 г.
Good location but pricey”
The location of the hotel is just good, because though it is very near the shopping mall but quite a walk from the MTR station. I find the price of the hotel on the high side, considering that facilities are just satisfactory. The breakfast place on the 3rd floor has a wide array of choices but the food takes time to be replenished.
Оценявани 10 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 11 юни 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Muljadi от Индонезия
Бизнес пътник
Делукс
Отседнахме 4 вечер/и в май 2018 г.
Very good hotel and staff”
Nice and luxurious hotel and friendly staff, i will come here for the next trip
Оценявани 06 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 06 юни 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
EILEEN от Филипини
Семейство с малки деца
Супериор
Отседнахме 7 вечер/и в май 2018 г.
Perfect when with kids”
Location is great and convenient. It's near a grocery and fast-food. Free handy phone service and drinks are great additional perks. Wish the train station was more accessible from here.
Оценявани 04 юни 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 06 юни 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Kian от Малайзия
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в май 2018 г.
Nice”
Damn nice.
Оценявани 31 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 01 юни 2018
Gateway Hotel (Marco Polo)
10,0
Изключителен
Maria от Филипини
Група
Супериор
Отседнахме 3 вечер/и в май 2018 г.
Изключителен”
I really like Marco Polo, coz it makes me feel like I’m always home. That’s why I make it a point to stay here everytime i visit Hongkong. The staff easily understand English so no difficulty in our communication.
Оценявани 28 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 29 май 2018
Gateway Hotel (Marco Polo)
7,2
Много добър
Esther от Филипини
Семейство с малки деца
Супериор
Отседнахме 3 вечер/и в май 2018 г.
Conveniently located, a bit pricey, no pool. Has to walk to Hong Kong Hotel, very inconvenient. . ”
Handy phone is fab. Free drinks, replenished everyday is an added perk. Enjoyed our stay.
Оценявани 27 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 28 май 2018
Gateway Hotel (Marco Polo)
8,8
Отличен
Tina от Филипини
Група
Супериор
Отседнахме 3 вечер/и в април 2018 г.
Отличен”
I always stay in Gateway Hotel. Location is perfect which is in Canton Road where all the shops are, hotel decor is elegant.
Оценявани 24 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 24 май 2018
Gateway Hotel (Marco Polo)
8,0
Отличен
Chanbory от Камбоджа
Двойка
Делукс
Отседнахме 2 вечер/и в май 2018 г.
Много добър”
Surrounded by shopping area
Оценявани 20 май 2018
Dear Chanbory, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 21 май 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Co от Филипини
Соло турист
Делукс
Отседнахме 3 вечер/и в май 2018 г.
Amazing room Great housekeeping and front staff”
Overall, arguably my best hk stay. Thanks to Mr King a the front desk for giving me a requested quiet room away from the mainlanders. Best room on a quiet floor with great facilities. Superb housekeeping staff that change the sheets and gives extra bottled water. Kudos also to the friendly bell team that helped me with my luggage onto the shuttle to Kowloon station.
Оценявани 17 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 18 май 2018
Gateway Hotel (Marco Polo)
9,6
Изключителен
Palika от Тайланд
Семейство с малки деца
Семейна Премиер стая
Отседнахме 3 вечер/и в май 2018 г.
Deee”
All goood
Оценявани 17 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 18 май 2018
Gateway Hotel (Marco Polo)
8,0
Отличен
deborah от Филипини
Група
Супериорен суит
Отседнахме 2 вечер/и в май 2018 г.
Its in the middle of everything. Its in the heart of the city”
The location is cool. Good attendant and very good in assisting travelers. Very good food
Оценявани 08 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 10 май 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
Siska от Индонезия
Семейство с малки деца
Премиер
Отседнахме една вечер в май 2018 г.
Excellent hotel staffs”
The staff quality is superb, receptionist, housekeeping, and bell desk are all top quality and servIng at their best, fast and pleasing guests. Keep it up👍
Оценявани 05 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 08 май 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
MARY от Филипини
Двойка
Супериорен суит
Отседнахме 3 вечер/и в април 2018 г.
Fantastic hotel”
Accessible
Оценявани 03 май 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 08 май 2018
Gateway Hotel (Marco Polo)
9,2
Изключителен
Glenna от Филипини
Група
Семейна Премиер стая
Отседнахме 3 вечер/и в април 2018 г.
Very Convenient”
Our group of 4 friends booked a family room in Gateway Hotel mainly due to its convenience being in Harbour Shopping Mall. The room was just right for 4 adults, and the drinks inside the cooler are complimentary. Housekeeping was very helpful and promptly gives us the items we requested. Will definitely go back next time!
Оценявани 28 април 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 30 април 2018
Gateway Hotel (Marco Polo)
7,6
Много добър
Yee от Малайзия
Семейство с големи деца
Семейна Премиер стая
Отседнахме 3 вечер/и в април 2018 г.
All about location”
-Best location in TST: close to MTR, within shopping mall, close to pier, etc -Room's cleanliness: generally satisfactory, clean washroom, but can be improved - dusty wardrobe, stained espresso machine -Encountered a rude staff during check-in, we suspect that the cold treatment was due to our refusal to upgrade our room with surcharges (the first thing she asked , we said no as we did not plan to spend our time in the hotel/ lounge for tea or whatever), She asked for my credit card but did not mention she's gonna process a deposit-holding until she done it; did not bother to inform we'd get a Handy wifi phone, etc - we overheard other staff briefed guests besides us checking in as well. Refused to let us checkin early (we reached at 1.30pm & there's remark made during reservation) reason: room's not ready & we chose not to upgrade our room. But when we back before 3pm, another staff said our room was ready when we first reached! -Housekeeping staff were polite& helpful though
Оценявани 27 април 2018
Dear Yee, Thank you for taking the time to share your experience with us. Your comment has been well received. We sincerely apologize for the inconvenience you encountered with the check-in service at the hotel. Our Front Office team has been reminded to speed up the process accordingly. Rest assured that we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
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Gateway Hotel (Marco Polo)
7,6
Много добър
Justina от Сингапур
Бизнес пътник
Супериор
Отседнахме една вечер в април 2018 г.
Good location, funny smell at reception”
Location location location!! Property excelled in location & size & stay was almost perfect except for the funny smell at reception during check in/check out & while waiting at the reception.
Оценявани 17 април 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 19 април 2018
Gateway Hotel (Marco Polo)
7,6
Много добър
Justina от Сингапур
Бизнес пътник
Премиер
Отседнахме 2 вечер/и в април 2018 г.
Great location, funky smell”
Gateway Marco Polo is one of my favourite choice of hotels in Hong Kong. Easy access to shopping & rooms are of good size. But my recent trip was rather disappointing. There was a funky smell (like stinky socks or salted fish) at the lobby/reception & smell lingers even during check out the day after. Wished the management had done something to get rid of smell. Albeit the unpleasant smell my stay was pleasant.
Оценявани 17 април 2018
Dear Justina, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
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Gateway Hotel (Marco Polo)
9,2
Изключителен
RUFINO от Филипини
Двойка
Супериор
Отседнахме 4 вечер/и в април 2018 г.
Изключителен”
Marco Polo Gateway has been our hotel whenever we go to Hong Kong for the past 30 years. The people at the reception already knows us very well and the Concierge has always been cheerfully helpful especially Cison. The Duty Mgr. Michael has also been always responsive to our requests.
Оценявани 09 април 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Отговорено 09 април 2018
Gateway Hotel (Marco Polo)