Резервирайте сега: Grand Hi-Lai Hotel

Отличен
Въз основа на 2123 отзивиВижте мнението на гостите
8,7
/
10
96% биха препоръчали на приятел

Последни коментари от клиенти

Agoda отзиви (2124)Booking.com (1269)
8,7
/
10
Отличен
Въз основа на 2124 отзиви
Състояние/Чистота на хотела8,9
Удобства8,6
Местоположение8,8
Комфорт на стаята и качество8,7
Услуги8,9
Съотношение цена-качество8,3
Предоставено от проверените гости на Agoda
Всички езици
Всички типове туристи (2124)
Всички типове стаи
Показване на 1123 проверени коментари от гости
10,0
Изключителен
Chi от Малайзия
Соло турист
Супериорна стая с изглед към пристанището
Отседнахме 2 вечер/и в ноември 2018 г.
Изключителен”
The place is nice and clean. Full facilities and great harbour view especially on a high floor. They have a nice sauna and hot pool for use. They were nice to give me an upgrade. Check in and out was nice, smooth and quick. Appreciated it.
Оценявани 06 ноември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
10,0
Изключителен
ALICE от Тайван
Бизнес пътник
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме една вечер в октомври 2017 г.
Great hotel to stay at with good facilities”
We love the spa/sauna they have here for male and female separately. My dad and I stayed here and the room was quite big and clean. There was a leakage of water in our bathroom so they changed our room quickly. We don't know if we will come back since the price has been really high ever since our last stay.
Оценявани 16 октомври 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the room rate, it is flexible for online agent. We recommend you to find the early bird package on the online travel agent website. Another choice is to go to our website to find suitable package for your stay. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
7,2
Много добър
Tan от Сингапур
Бизнес пътник
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме една вечер в октомври 2018 г.
Good hotel with shopping mall! Very convenient.”
The staffs in Grand Hi-Lai were all generally friendly and professional. The hotel location is good with a shopping mall attached for convenient shopping if you need to buy things without having to travel outside hotel. The room is comfortable and able to rest well however the desk lamp area is dim and not well lited. Hope that this can be improved in future.
Оценявани 08 ноември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, we are having a renovation this year, will updating most of the facilities and decoration, hope we can provide good quality service and memories. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
9,6
Изключителен
LESLEIGH от Австралия
Соло турист
Супериорна единична стая с гледка към пристанището
Отседнахме 10 вечер/и в юни 2018 г.
Excellent value”
The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.
Оценявани 05 юли 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
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Grand Hi-Lai Hotel
10,0
Изключителен
NG от Малайзия
Двойка
Супериорна с гледка към града
Отседнахме 2 вечер/и в април 2018 г.
BEST OF THE BEST”
Luxury hotel The BEST Sauna i ever went, 4 pool in total, high floor room, nearby shopping center. just slight walking distance to MRT, but easy access to taxis. i HIGHLY recommended this hotel. the hotel has variety of nice art and antiques collection. I will come back to this hotel if i visit kaoshiong .
Оценявани 17 април 2018
9,2
Изключителен
Xiaowen от Сингапур
Семейство с малки деца
Супериорна стая с изглед към пристанището
Отседнахме една вечер в април 2018 г.
Excellent service staff”
The staff at the Lobster Bar was very professional and even think out of the box to ensure the customers were taken care of. The dessert was tiramisu however I’m still breastfeeding my baby, so I didn’t want to eat anything to do with liquor or caffeine. The supervisor (I think) brought cakes to still satisfy my sweet tooth. Well done!!
Оценявани 07 април 2018
8,8
Отличен
Shawn от Сингапур
Бизнес пътник
Супериорна с гледка към града
Отседнахме 3 вечер/и в декември 2017 г.
Everything under one roof”
One of the Safe place to stay, with shopping attached, food court & supermarket at basement. Best plus point is the staff speaks English and gets things done. Only problem is the breakfast menu remains the same for over 8 years
Оценявани 06 март 2018
10,0
Изключителен
patricia от Филипини
Семейство с големи деца
Семейна стая Делукс с изглед към пристанището
Отседнахме 3 вечер/и в декември 2017 г.
Great stay!”
Our family’s stay was amazing! The hotel facilities were topnotch: we got a beautiful & spacious family room with a view of the harbor & sunset, comfortable beds with fluffy pillows, very clean bathroom with complete toiletries & amenities, elegant lobby, very courteous & super helpful staff. The buffet breakfast was sumptous. The hotel is attached to a nice dept store with a food court & supermarket at B3. The dept store (Han Shin) offers free shuttle every 10 minutes to the Central station where more shopping & street markets are steps away. The light rail transit and the harbor is a block away & a Catholic church (Holy Rosary Church) is a six minutes walk away. Definitely booking this again!
Оценявани 02 януари 2018
10,0
Изключителен
Thomas от Хонконг
Семейство с малки деца
Run of House
Отседнахме 2 вечер/и в ноември 2018 г.
Comfortable stay in the city.”
Friendly staff and clean rooms, great location and service. Nice cocktails. Good vegetarian/vegan options at the buffet breakfast.
Оценявани 19 ноември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
10,0
Изключителен
Shu от САЩ
Двойка
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме 5 вечер/и в ноември 2018 г.
Visiting”
Very nice hotel.
Оценявани 14 ноември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
10,0
Изключителен
Ellen от Канада
Соло турист
Единична стая с гледка към града
Отседнахме 6 вечер/и в юли 2018 г.
Great value for the money”
The staff is incredibly helpful and professional. The buffet breakfast has a wide selection of different foods. The rooms are reasonably sized with nice bathrooms. There's a great view and a department store in the lower levels of the hotel. The pool is a great place to relax.
Оценявани 31 юли 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
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Grand Hi-Lai Hotel
9,6
Изключителен
Boon от Малайзия
Двойка
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме 2 вечер/и в юли 2018 г.
The best in Kaoshiung”
Location and facilities are the best. Good size rooms and the dining experience is endless. Shopping next door and the view from all 4 sides of the hotel is pleasing. Good choice in Kaohsiung.
Оценявани 23 септември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
9,6
Изключителен
LESLEIGH от Австралия
Соло турист
Супериорна стая с изглед към пристанището
Отседнахме 2 вечер/и в август 2017 г.
Изключителен”
Great hotelthis hotel has everything, location, views, friendly helpful staff, and a great choice of eateries. It is a traditional hotel rather than modern, but all the services and facilities are available.
Оценявани 28 август 2017
10,0
Изключителен
HO от Хонконг
Двойка
Супериорна стая с изглед към пристанището
Отседнахме една вечер в август 2017 г.
Great hotel as always and helpful staff”
Free parking during your stay in case you drive. While great food around, strong recommendation to 小吧台 for traditional taiwan breakfast, 鄰 for coffee and waffle, 自強三路小夜市南豐魯肉飯 plus others for dinner. All walking distance from hotel.
Оценявани 27 август 2017
8,0
Отличен
Janice от Сингапур
Двойка
Супериорна с гледка към града
Отседнахме 4 вечер/и в март 2017 г.
Enjoyed my stay there”
Hotel is connected to the mall so shopping and eating are extremely convenient. Although the hotel décor is a little dated, we were fine with it since it is the style that the hotel is going for and the room is big and clean. Wouldn't mind staying there again.
Оценявани 25 юни 2017
10,0
Изключителен
Raymond от Южна Африка
Двойка
Супериорна стая с изглед към пристанището
Отседнахме 2 вечер/и в май 2017 г.
Fantastic weekend stay in Kaohsiung”
Had an excellent stay. From its central location, friendly, helpful staff, cleanliness, comfortable rooms, great buffet breakfast and dinner and amazing pool and spa. A good place to relax and visit nearby attractions in the city. The night staff were particularly helpful working out directions and travel plans for me to get to a run and arranging a breakfast box for me as I had to leave before breakfast opened on the first day. I hope to return to this hotel soon.
Оценявани 29 май 2017
10,0
Изключителен
celia от Австралия
Двойка
Супериорна с гледка към града
Отседнахме една вечер в януари 2017 г.
Best hotel in Kaohsiung ”
The service was second to none The hotel although over 30yrs old is very well maintained and smells nice and fragrant as opposed to that old stuffy smell in others So handy being in the same building as Hanshin Dept store. What more could you want
Оценявани 14 януари 2017
9,6
Изключителен
I-CHING от Тайван
Група
Супериорна с гледка към града
Отседнахме една вечер в август 2016 г.
Best Hotel in Kaohsiung, period.”
Although the hotel rooms are showing its age, but the killer view (high floor view in every room guaranteed), amazing buffet breakfast, and the overall room / public area cleanness are still THE BEST in Kaohsiung, period. To me, it's definitely a 5+ star hotel with a 4 star room rate.
Оценявани 16 август 2016
10,0
Изключителен
Jo от Тайван
Двойка
Супериорна с гледка към града
Отседнахме една вечер в юли 2016 г.
Very good”
It smells good when I enter the hotel lobby. Through the room windows I can see the beautiful city view. The room is clean and quiet, down there was department stores and supermarkets, very convenient.
Оценявани 29 юли 2016
9,3
Изключителен
Yit от Малайзия
Група
Супериорна с гледка към града
Отседнахме 2 вечер/и в юли 2015 г.
A Superb hotel with nice staff”
Nice and efficient Staff, Comfortable and clean room,
Very satisfied. The impression I got during my stay in the hotel was this hotel must be managed by a team of good management who emphasize a lot on customer satisfaction, staff efficiency. I must say this hotel is a well run hotel.
Оценявани 23 юли 2015
9,3
Изключителен
Joanne от Сингапур
Семейство с малки деца
Отседнахме една вечер в декември 2014 г.
Good Kitty theme room”
Hello kitty theme room. Hello kitty theme bfast. Good service.
Travelled with hubby n 4 year old kid. Location : good as it's near shopping area Room : I booked Hello Kitty theme room. It's super nice. Love it to the max. They wil give u a kitty Yukata n hand towel plus some amenities with kitty theme. Upon check out they will give u the kitty room access card to bring home as memo. Food : very nice kitty theme breakfast served to ur room. Pls choose food to be sent to ur room. Dun go for buffet bfast as it will not be kitty theme. Service : good
Оценявани 27 декември 2014
9,0
Изключителен
Christopher от САЩ
Семейство с големи деца
Супериорна с гледка към града
Отседнахме 2 вечер/и в декември 2013 г.
Very nice stay over the holidays”
rooms (comfortable and well appointed), staff (really nice accommodating staff), location
My family and I really enjoyed our stay at the Grand Hi-Lai and thank the staff at the hotel for their excellent service during our stay. The room was comfortable and well appointed, and the hotel assigned me with a room on a high floor as I had requested. The location of the hotel was excellent as well, close to Central Park and the Love River, and to excellent shopping (attached to one of the top malls in Kaohsuing) and restuarant options.
Оценявани 20 февруари 2014
8,3
Отличен
Keith от Сингапур
Бизнес пътник
Отседнахме 2 вечер/и в май 2013 г.
Value for money”
Internet connection was excellent with individual router in every room. Staff was friendly. Room dining was great.
Excellent customer service. Due to last minute changes in business agenda, hotel even allow me to cancel 1 night of stay thru arrangement with Agoda. Best internet connection ever experience in all the hotel I had stayed. Individual wireless router in every room. Great.
Оценявани 04 юни 2013
8,0
Отличен
Ching от САЩ
Соло турист
Супериорна с гледка към града
Отседнахме 2 вечер/и в декември 2012 г.
Located in the city right next to shopping center”
hello kitty rooms
Nice 5-star hotel right next to a shopping center. A little far from the MRT, but they do offer a free shuttle service to the nearest station, which is about a 5 min ride away. This hotel is also famous for their Hello Kitty themed rooms. They also have a Hello Kitty car parked at the front door.
Оценявани 13 януари 2013
8,0
Отличен
William от Малайзия
Соло турист
Супериорна с гледка към града
Отседнахме 2 вечер/и в октомври 2012 г.
Great hotel. Great Price.”
Modern, clean, friendly staff.
This hotel is definitely worth a stay. You get what you paid. Staff was always friendly and helpful with directions and services. Room was clean and spacious. Breakfast buffet had a good selection of foods as well. Location wasn't too bad with shops downstairs and taxis very accessible.
Оценявани 14 октомври 2012
10,0
Изключителен
Edward от САЩ
Двойка
Супериорна с гледка към града
Отседнахме една вечер в юли 2012 г.
Best hotel in Kaohsiung”
Top notch service, clean comfortable rooms, great restaurants.
Having lived in Kaohsiung before, we've stayed in almost every major hotel. The Grand Hai-Lai is the best in town. They have consistently the best service, cleanest rooms and best overall experience. I highly recommend the Shanghai Dumpling house restaurant during your stay. They have the best XiaoLongBao (steamed dumplings) in Kaohsiung. If you are staying in Kaohsiung, you can't go wrong staying here. The location is perfect with lots of shopping and dining downstairs and easy access to central park / MRT.
Оценявани 02 август 2012
8,3
Отличен
Yu от Сингапур
Семейство с малки деца
Делукс стая с гледка към града
Отседнахме една вечер в юни 2012 г.
Great Hotel with excellent view”
linked to large mall with shopping, arcade, and food court and grocery in the basement
this is our second stay at the Grand HiLai. fuss free, no surprises. Large Delux rm with everything you need. NT300 for wifi and NT150 for pool access. Stayed there with family with young children, where kids were sufficiently entertained in the late evenings with the arcade in the mall. Overall another enjoyable stay. only negative are the power points. For business travellers, you may have to get on you hands and knees to access the power points
Оценявани 23 юни 2012
10,0
Изключителен
TAK от Китай
Двойка
Делукс стая с гледка към града
Отседнахме една вечер в юни 2012 г.
Traditional Luxury Hotel”
luxury hotel
No matter when you may walk pass the Concierge and Front Desk, they always give you a warm smile with friendly service. Their concierge staff and Front Desk staff are very passion with their jobs and carry out high quality of service to all travellers. Rooms are always clean, I never found any dirt or pests from their rooms. Very comfortable bed and clean toilet, towels are very white & clean. Location of the hotel is very convenience, shuttle bus from downstairs shopping mall to the Central Park station. Inside the shopping mall, they have food court and supermarket. You never worry where to shop and eat, ranges from very fast food to luxury hotel restaurants in one building.
Оценявани 12 юни 2012
10,0
Изключителен
Jiayan от Китай
Група
Делукс стая с гледка към града
Отседнахме една вечер в април 2012 г.
Nice and great location hotel”
lobby, service, bathroom, good location
such a great hotel. lobby is big and bright and ppl are very nice. hotel has connection bus to subway, so very convenient. if you like shopping, it is also a good choice as hotel has its own shopping mall. @ night from room can c night view of the whole city, very good. but one thing is inconvenient as room does not have free wifi, so needs to stay @ lobby when using free wifi
Оценявани 09 май 2012
8,0
Отличен
Donald от САЩ
Бизнес пътник
Супериорна с гледка към града
Отседнахме една вечер в декември 2011 г.
Great Location”
Great Food
the grand hi-lai is located in area with plenty of eating and shopping areas. there is a wide variety or local food and well as foreign food establishments. rooms are very comfortable and included wi-fi (make sure to check if they still offer). located near the subway/train station for easy transfer to the airport. very freindly town without the hustle and bustle of big cities.
Оценявани 09 април 2012
9,0
Изключителен
wing от Хонконг
Семейство с малки деца
Супериорна с гледка към града
Отседнахме 2 вечер/и в януари 2012 г.
lovely hotel and great location”
a classic 5 star taiwan hotel
this is our second destination after staying at the resorts world and marina sands at singapore last week. It is also our first visit to Kaohsiung. It has been a big contrast to the previous two properties. Grand Hi Lai is an older property but is well maintained. The service is excellent from the reception to the concierge. We didnt seem to get the same attention at the 2 properties in Singapore. We paid only about 2/3 to 1/2 of the price at Grand Hi Lai. The pool at Grand Hi Lai was heated to 28 degrees while the pools (including the famous sky-park pool at the marina sands) were freezing despite warmer climate in Singapore. We got the unusual power blackout while we were there, and the duty manager was so apologetic and offered us free drinks and fruit basket, even this was not their fault. There are beautiful parks, river and shopping all around the hotel. For those who want to stay away from the hustle and bustle of other asian cities, try Grand Hi at Kaohsiung. It is relaxing
Оценявани 14 януари 2012
8,7
Отличен
Neil от САЩ
Група
Супериорна с гледка към града
Отседнахме 3 вечер/и в декември 2011 г.
Beautiful, high-end hotel in a great location”
Best Jacuzzi / Steam Room / Sauna area I've had yet
this was a short vacation during our christmas break, and we were looking for a centrally located hotel with nice amenities. we found it. the staff (most are english-speaking) were both helpful and knowledgeable about the area, different restaurants, how to get around, and various activities. the hotel is a place you can look forward to "coming home to" after a long day of sight-seeing, work, or what ever activity that brings you to kaohsiung. we do recommend lotus pond. if you are traveling with more than just a couple, we'd recommend you spend the extra money on a "family deluxe" or something similar. our two-bed room (not two bedrooms) had two twin sized beds - not big enough for me and my wife on one with our other travelling companion on the other. you must take advantage of the hot spring / steam / sauna room. for us westerners, the dress code is not what we're used to, but you'll get over it quickly. the locals sure don't care.
Оценявани 08 януари 2012
10,0
Изключителен
Boon от Малайзия
Бизнес пътник
Супериорна с гледка към града
Отседнахме една вечер в декември 2011 г.
Best Hotel in Kaohsiung”
All the facilities are world class
Checking in was fast and they upgraded me to a Sea View room. All i can say this hotel is really first class and all the amenties are good. Hotel staff are excellent and very helpful. Try thier buffet lunch on 43rd floor restaurant, is superb and the price is very reasonable. I will definetely stay in this hotel next time i vist Kaohsiung. Their location is also excellent.
Оценявани 23 декември 2011
9,7
Изключителен
cheng от Сингапур
Двойка
Deluxe Suite
Отседнахме 2 вечер/и в декември 2011 г.
excellent room & faciliites”
gym & sauna room. deluxe suite is spacious and clean
my husband and me was delighted and impressed with the deluxe suite we stayed. the bed was very comfortable and the room was spacious. i am impressed with their check in staff at the business centre as they are helpful and polite. as our deluxe suite comes with breakfast, we enjoyed the breakfast for both days. the only disappointment is the service during the free drinking hours at the 40th floor for the deluxe suite. both the manager and staff do not bother to serve us although we are the only couple there. the brand new wine was remained unopen on both days when we were there for the drinking hours.
Оценявани 19 декември 2011
9,3
Изключителен
Andrew от Великобритания
Бизнес пътник
Супериорна с гледка към града
Отседнахме една вечер в октомври 2011 г.
A welcoming Luxury hotel ”
Friendly staff and large rooms
i arrived to a very friendly warm welcome from the manager, who while i was being checked in told me some good place to eat and drink in the area. the rooms were very large and some with quite an amazing view across the city. the bathrooms were also well equipped with very large bath and separate shower. i look froward to my next stay here.
Оценявани 12 декември 2011
9,3
Изключителен
Andrew от Великобритания
Бизнес пътник
Супериорна с гледка към града
Отседнахме една вечер в октомври 2011 г.
A well placed Luxury hotel”
Impressive Views of the City
A very friendly, warm and welcoming hotel, the staff speak good English, the rooms and bathrooms are all a good size with impressive views across the harbour or the city. The Restaurants in the hotel and also very good, with excellent quality of food.
Оценявани 12 декември 2011
9,3
Изключителен
Ace от Канада
Бизнес пътник
Супериорна с гледка към града
Отседнахме 2 вечер/и в ноември 2011 г.
Good Location, Good Restaurants, Friendly Services”
Good Location, Good Restaurant with a variety of choices
Good to have wifi now in the room this time, though at a nominal charge of NTD100, strong signal. The room I was in has new carpet and new couch cover, feeling very clean. Incoming fax was delivered to my room super-fast.
Оценявани 07 ноември 2011
8,3
Отличен
Yu от Сингапур
Семейство с малки деца
Deluxe Suite
Отседнахме 3 вечер/и в септември 2011 г.
A Grand Suit indeed”
Big rooms, central location, fantastic amenities n restaurants.
travelled with two 8 year olds to kaohsiung to visit grandparents. the first thing they exclaimed was how they loved the hotel after they saw the bath! goes to say, kids had a bath all 3 days we were there. the adults enjoyed the prime location.. shopping belt, near street food too. the grocery shop n food court in the basement of hotel was another plus for last minute snacks ! overall, a wonderful stay.
Оценявани 14 септември 2011
8,3
Отличен
Paul от Франция
Соло турист
Супериорна с гледка към града
Отседнахме една вечер в септември 2011 г.
Good location, good staff, good room”
swimming pool, friendly service, spacious room
I stayed 3 nights at Grand Hi Lai. This is the typical high end traditional hotel that you can find in a second-tier city. Although it lacks of modern style, the Grand Hi Lai is a comfortable hotel: rooms are spacious, view is nice and the staff is very friendly and helpful. The location of the hotel is great with restaurants, shopping, night markets and a few clubs around. The gym is also good with a nice outdoor swimming pool.
Оценявани 13 септември 2011
9,2
Изключителен
Shinpan от САЩ
Двойка
Супериорна стая с изглед към пристанището
Отседнахме една вечер в ноември 2018 г.
A real 5 star hotel”
This hotel is a real 5 star hotel with all details attended. Come enjoy yourself.
Оценявани 09 ноември 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
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Grand Hi-Lai Hotel
10,0
Изключителен
Louis от САЩ
Соло турист
Супериорна с гледка към града
Отседнахме 3 вечер/и в януари 2018 г.
Kaohsiung's best hotel!”
The Grand Hi-Lai Hotel is one of the top hotels I have stayed in over 20 years of travel. It is located in an area close to the MRT (Metro) and shopping. In fact, there is a mall located on the lower premise of the hotel. The food is fabulous!. I have found that the staff is quite friendly and very knowledgeable about the surroundings of the city. I give them the highest ranking. You will not be disappointed- if you plan early, you can book the hotel at a very reasonable price.
Оценявани 18 януари 2018
7,6
Много добър
Isabella от Индонезия
Семейство с малки деца
Семейна стая Делукс с изглед към пристанището
Отседнахме една вечер в декември 2017 г.
Old hotel but maintain very well grab dinner buffet”
Old hotel but maintain very well with great dinner buffet value. The servers are top notch they are all equipped with ear pieces to connect with each other and the seafood selection was really really great. Food choices were plenty for breakfast and dinner. Room is old style but very well-maintained. Bed was also quite comfortable
Оценявани 31 декември 2017
10,0
Изключителен
Janice от Малайзия
Бизнес пътник
Супериорна с гледка към града
Отседнахме една вечер в юли 2018 г.
Business Trip”
Have rebook many time when travel taiwan
Оценявани 30 юли 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
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Grand Hi-Lai Hotel
8,8
Отличен
Ching от Хонконг
Семейство с малки деца
Супериорна стая с изглед към пристанището
Отседнахме 3 вечер/и в април 2018 г.
Good and old school hotel”
The make up room button was a bit confusing. We thought we pressed the make up room button but the cleaning staff said we didn't, so she didn't make up the room we returned the room at 5pm.
Оценявани 27 юни 2018
10,0
Изключителен
Ronnachai от Тайланд
Бизнес пътник
Отседнахме една вечер в април 2018 г.
The best in Kaohsiung”
The hotel is 5 star standard. Next to the department store and shopping area. Staff is very attentive.
Оценявани 29 април 2018
9,2
Изключителен
FEI от Тайван
Бизнес пътник
Стандартна стая с 2 единични легла, на нисък етаж
Отседнахме една вечер в април 2018 г.
Cleanliness and comfortable services within Friendly Hotel Team”
Great place to recover from one tiring business trip within great swimming pool and big size bath tub. Nice and comfortable people there.
Оценявани 24 април 2018
8,8
Отличен
CHENG от Тайван
Соло турист
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме една вечер в февруари 2018 г.
Hotel room is good & awesome. But breakfast restaurant is awful. ”
Hotel is above the luxury department store, so very convenient for shopping. But it’s a little far from the subway station.
Оценявани 21 февруари 2018
8,0
Отличен
KENJI от Япония
Бизнес пътник
Супериорна с гледка към града
Отседнахме 4 вечер/и в януари 2018 г.
clean”
clean
Оценявани 17 февруари 2018
9,6
Изключителен
Liu от Тайван
Семейство с големи деца
Семейна стая с изглед към морето
Отседнахме една вечер в февруари 2018 г.
Изключителен”
stay with very good feeling to the services.
Оценявани 12 февруари 2018
8,0
Отличен
CHYE от Сингапур
Бизнес пътник
Супериорна с гледка към града
Отседнахме 4 вечер/и в януари 2018 г.
Много добър”
Nice hotel with great service staffs. Big and clean room with good location.
Оценявани 01 февруари 2018
8,0
Отличен
Yu от Тайван
Двойка
Супериорна стая с изглед към пристанището
Отседнахме една вечер в декември 2017 г.
Great location”
Clean Quiet, good harber view, very convenient!
Оценявани 06 януари 2018
9,2
Изключителен
WEN от Хонконг
Семейство с малки деца
Супериорна стая с изглед към града – с 2 единични легла
Отседнахме една вечер в декември 2017 г.
Hotel staffs are friendly and helpful. ”
Although the hotel is over 30 years, the facility is quite old. The hotel staffs are well trained and friendly. You can feel the warmth from the southern part of Taiwan.
Оценявани 01 януари 2018
8,8
Отличен
Jamie от Сингапур
Семейство с малки деца
Супериорна с гледка към града
Отседнахме една вечер в март 2017 г.
Отличен”
Very old (but grand) hotel with lots Japanese influence. The location is very convenient as it is in the same building as a shopping centre and is near to eateries, restaurants. Service is good, but facilities are really old.
Оценявани 11 април 2017
9,2
Изключителен
CHE от Тайван
Двойка
Супериорна с гледка към града
Отседнахме 3 вечер/и в февруари 2017 г.
It's our home in Kaohsiung !”
The most impression is every staff says hello and smiles to you while staying in this hotel anytime from housekeeper to doorman. Also the hotel prepares the shuttle bus from MRT Central Park station to hotel for the tourists and it's really convenient for us to visit the popular place in Kaohsiung through MRT. Bt the way the weather is warm and can have the sun tanning and swimming time during the Winter season, what's a lovely place!
Оценявани 05 февруари 2017
10,0
Изключителен
Man от Хонконг
Соло турист
Супериорна с гледка към града
Отседнахме една вечер в септември 2016 г.
high standard service quality”
me and my friends stayed in the hotel while typhoon megi affected Taiwan. The staffs were very patient to help us settle with airline company regarding our flight reschedule, and they were overall very nice and polite during our stay. I strongly recommend to stay here!
Оценявани 03 октомври 2016
8,0
Отличен
Richard от Великобритания
Семейство с големи деца
Семейна стая Делукс с изглед към пристанището
Отседнахме една вечер в август 2016 г.
Very comfortable stay - massive beds!”
We stayed in the deluxe family room which was a gorgeous room, and because we were leaving early morning (before breakfast started) the staff made us up some lunch box's to take with us. Nice live music in the lobby on a night too, with a great cake place to eat from. Good facilities, quite expensive but I guess you're paying for the quality and the location - right above a massive shopping mall.
Оценявани 10 август 2016
7,6
Много добър
Philip от Канада
Семейство с малки деца
Супериорна стая с изглед към пристанището
Отседнахме 2 вечер/и в юли 2016 г.
Older 5-Star hotel with honest service but starting to show its age. ”
Comfortable stay but attention to details in the cleaning of rooms is required (mildew in the cabinet housing the refrigerator). I might be nit-picking but to see only foreign beer brands in the refrigerator is insulting! Taiwan beer deserves a place everywhere!
Оценявани 18 юли 2016
8,0
Отличен
Minna от Канада
Двойка
Стая Делукс Екзекютив с изглед към града
Отседнахме 3 вечер/и в юни 2016 г.
room deco and restaurant service can improve”
room deco is a bit old with stains but still maintain neat and tidy, usually hotel at this age would have gone thru some renovation work already so hopefully a make over is due soon. the pool was supposed to be closed for cleaning at 12-1pm but still see guest swimming in the pool at 12:20pm while tissue paper can still be found by the pool side before i leave at 12:30pm. maybe it was culture difference but staff offered a few swim hats for use in pool. we asked for new one (we could tell those differ in colors are ones that are used and probably left behind by other guests) because we were there before and know new ones are available for sale. staff could have mentioned those are used ones and new ones can be purchased but neither was mentioned to us. we've only been to the buffet restaurant for breakfast and i am going to write to them about their used plates and utensils protocols. it is not safe to have carts moving in the narrow walkways between the tables and it is too frequent, the staff keeps pushing the cart and collect used plates all the time. it is quite disturbing to have carts and staff wandering around your table all the time. and they do not have the manners of how to collect plates from the customer.
Оценявани 04 юли 2016
8,0
Отличен
Patrick от Сингапур
Семейство с малки деца
Семейна стая Делукс с изглед към пристанището
Отседнахме 3 вечер/и в юни 2016 г.
Nice view”
We got a room on the 33rd floor with a view of the port which was very nice. Location wise, could be better albeit you have the Hanshin Department Store next to the hotel. There is a night market about 5 to 10 minutes walk away with plenty of local food choices to choose from. Generally, the staff was friendly. However, the staff at the restaurant serving breakfast do have some room for improvement. We understand that breakfast is served until 10.30am and the wait staff need to get ready for the lunch crowd within a short timeframe and as such were impatient to clear off as much as they could with the breakfast crowd remaining at 10.30 which was a little off-putting. If time is needed, why not end breakfast at 10am instead.
Оценявани 26 юни 2016
9,2
Изключителен
Andrew от Япония
Семейство с малки деца
Семейна стая Делукс с изглед към пристанището
Отседнахме 2 вечер/и в май 2016 г.
Good value”
Showing a few signs of wear, and all the windows in the building could do with being washed a bit more often, but still a great hotel, with spacious, well-appointed rooms, and lovely staff. Breakfast was a pleasant surprise - excellent quality, with a huge variety of foods and styles.
Оценявани 09 май 2016
9,6
Изключителен
Lukas от Литва
Соло турист
Семейна стая Делукс с изглед към пристанището
Отседнахме една вечер в април 2016 г.
Great stay”
Spent only one night here, but had time to check out the facilities. The spa was excellent, as was the outdoor pool. Staff all friendly. Check-in very quick. Room spacious and clean, bathroom great. Overall worth it, given the central location. Will be back
Оценявани 04 май 2016
7,3
Много добър
Michael от Великобритания
Бизнес пътник
Супериорна с гледка към града
Отседнахме 3 вечер/и в март 2016 г.
a trusted friend”
location and staff
This hotel is getting old now and needs a refurb but is a trusted stay in Kaohsiung. Food is ok, Chinese much better than the western options. The staff work hard and make up for some of the ageing facilities. I will stay again.
Оценявани 14 март 2016
4,7
Ken от Сингапур
Бизнес пътник
Делукс стая с гледка към града
Отседнахме една вечер в септември 2015 г.
Old dame but very lousy service standards”
Decent size room
It was okay, but just service staff at front desk are in need of some proper training. When I checked in the man at front counter was rude and seem like he was in a rush to pass me my key card and walk away. There was no other check in guest behind me. Very poor service standards, falls short of usual warm Taiwanese hospitality.
Оценявани 10 септември 2015
9,0
Изключителен
ffiion от Тайван
Соло турист
Супериорна с гледка към града
Отседнахме една вечер в юли 2015 г.
值得再來一次的好飯店”
Room , view
good but I can't find some 備品. I wash my hair then can't find conditioner and nor comb. Hotel finally sent me a reply mail saying the comb is in some places maybe just I don't know. Suggest to prepare conditioner ( they don't have ) and put Comb is easier finding place.
Оценявани 30 юли 2015
10,0
Изключителен
Kwon от Южна Корея
Семейство с малки деца
Супериорна с гледка към града
Отседнахме една вечер в април 2015 г.
Fantastic”
location...room conditions...staff courtesy
It was good experience to stay this Kaoshung one of the land mark hotel. You can access to big department and food court through hotel inside. Also can walk around Ai-river and enjoy beautiful nightview. If you wannna stay at Kaoshung, recommended...
Оценявани 08 април 2015
9,3
Изключителен
David от Великобритания
Двойка
Стая Делукс Екзекютив с изглед към града
Отседнахме 5 вечер/и в август 2014 г.
Relax in comfort”
Staff, facilities, restaurants - some of them!
Very good, as a place to relax it has been so very good. The facilities (pool, gym, sauna) have all been used to good effect. Staff are first class, each and every one with excellent English and a willingness to help. The down side was the Harbor restaurant on the 43rd floor, here the dining experience for breakfast & lunch where the limited choices on so many of the lines available made it such a disappointment. The poor functioning toaster, where guests were inserting metal tongs to rescue their bread continued in operation despite our protests to the duty manager. However, the steak restaurant on the 45th floor is superb, the cafe in the foyer first class so pick your place carefully.
Оценявани 26 август 2014
7,3
Много добър
Si от Сингапур
Двойка
Отседнахме 2 вечер/и в април 2014 г.
Awesome Hello Kitty Experience!”
Hello Kitty Room, Great Service & dedicated public bus to hotel
We checked into the hotel very early about 10am as we had an early flight. The duty manager is very friendly and explained everything about our Hello Kitty Harbour View room, and even let us rest at the executive lounge with free tea. The room was awesome with many Hello Kitty furniture and items, and have a great view of the harbour. There is a public bus that serves the hotel and some of the tourist attractions and MRT stations, making it convenient to travel around. Would love to visit this hotel again!
Оценявани 06 май 2014
8,7
Отличен
Sami от Финландия
Семейство с малки деца
Отседнахме една вечер в август 2013 г.
Great one night stay!”
Hello Kitty theme for kids, centrally located, shopping
Good stay generally. Staff was really helpful and they made best they could for a pleasant stay. Hello Kitty theme rooms are great for kids. Location is also nice with harbor and city view. The only small complaint goes to room rate... Pricey.
Оценявани 15 август 2013
9,3
Изключителен
NEOH от Сингапур
Двойка
Делукс стая с гледка към града
Отседнахме една вечер в юли 2013 г.
great stay if they had discounted price. ”
the breakfast was great. international selection of food choices, hotel accomodations were comfortable and nice, especially the bed and shower room.
stay was superb. only thing was we stayed there for 1 night during summer. lots of hotel guest, we could only check in at 1700hrs instead of the usual 1500hrs. Have to pay for Internet WiFi in room , surprisingly for such a 4-5 star grade hotel. Food wise, its great with its wide selection of international & local cuisine. We enjoyed our stay, room, bed and shower were of 4-5 star types, sure not to disappoint any well traveled visitors.
Оценявани 07 август 2013
8,7
Отличен
Dylan от Канада
Двойка
Отседнахме една вечер в април 2013 г.
5 star services”
The staff, the location, and the bathrooms in the suites
Very pleasant stay, I would say that the best part of the stay was the spa, beautiful outdoor pool on the roof, the rooms are a bit traditional, and lack luster compared to the other suites I've stayed in in Taiwan. But the hotels location, shopping mall, and staff push this hotel to one of my favorite in Taiwan.
Оценявани 08 юли 2013