Grand Zuri Palembang
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Супериор - Изглед
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Лоби
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Лоби
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фитнес зала
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НА КАРТАТА
Местоположение
Много добър
7,9
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Премахми от любими
Много добър
Въз основа на 544 отзивиВижте мнението на гостите
7,8
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Избор на стая
7,7
Много добър
Комфорт на стаята § качество
Джуниор суит (Junior Suite)
...
  • 32 m²/344 ft²
  • стаи за непушачи
  • 1 Легло тип Кинг
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Супериор (Superior)
...
  • 28 m²/301 ft²
  • стаи за непушачи
  • 1 Двойно легло или 2 Единич...
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Делукс (Deluxe)
...
  • 30 m²/323 ft²
  • стаи за непушачи
  • 1 Легло тип Куин
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Супериорна двойна стая (Superior Twin Room)
...
  • 28 m²/301 ft²
  • душ
  • 2 Единични легла
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Последни коментари от клиенти

Agoda отзиви (544)Booking.com (127)
Изберете тип турист
Състояние/Чистота на хотела8,1
Удобства7,7
Местоположение7,9
Комфорт на стаята и качество7,7
Услуги7,9
Съотношение цена-качество7,7
Предоставено от проверените гости на Agoda
Филтър на коментарите по:
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Nederlands
повече
Тип стая
Супериор
Делукс
Джуниор суит
Сортиране по
Показване на 401 проверени отзива
12345
4,0
TEDDY от Индонезия
Двойка
Супериор
Отседнахме една вечер в март 2018 г.
Quite Dirty bed sheet”
Pro, location suits me Cons, not worth for money
Оценявани 01 април 2018
Dear Teddy, First of all, I'm realy sorry for inconvenience during your stay ;(. We will make sure all of room preparation with proper condition and make sure will not happen again on your next visit. My regard as well to your family. Regards, General Manager
Отговорено 04 април 2018
Grand Zuri Palembang
7,2
Indra от Индонезия
Бизнес пътник
Супериор
Отседнахме една вечер в март 2018 г.
It was good but not recently”
We really enjoyed the hotel last time but since the hotel was under renovation for months, we didn't find the same feeling during our last stay. The light was very dim and there was no hot water for shower in our room. However, I will come back after they finish their renovation.
Оценявани 08 март 2018
Dear Mr Indra First and foremost allow me to thank you for choosing us as your accommodation during your trip and thank you very much for taking the time to share your recent experience. I am sorry that your experience did not meet your expectations allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Grand Zuri Palembang. Please do not hesitate to contact me during your next visit. Yours sincerely General Manager
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Grand Zuri Palembang
7,2
Lip от Малайзия
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в август 2017 г.
Good hotel”
Good hotel. no complain. been back a few times.
Оценявани 01 март 2018
Dear Mr/Mrs Lip, Thank you to stayed at Grand Zuri Hotel Palembang and your excellent review is highly appreciated. At any time if you return to Palembang, Grand Zuri Hotel is always available for you and your family, and our staff will always help you Again thank you. We look forward to welcoming you back home in the near future Yours sincerely General Manager
Отговорено 02 март 2018
Grand Zuri Palembang
7,2
MAZNAH от Малайзия
Соло турист
Супериор
Отседнахме 3 вечер/и в февруари 2018 г.
Irritating reno works”
I will not recommend anyone to stay here now because of renovation works being carried out in preparation for the Asian Games in August 2018. The swimming pool and spa are not available and these are the two things I was hoping to try, especially the spa as Indonesians are known to be good masseurs. Hopefully by end of July, renovations will be completed.
Оценявани 21 февруари 2018
Dear Mr Maznah Thank you for choosing to stay at Grand Zuri Palembang hotel.First of all, we would like to apologize for your dissatisfaction during your stay at Grand Zuri Palembang hotel. We are currently in the clean-up phase with the addition of 50 new rooms, 3 parking levels that direct access to the Hotel, Ball Room, Thematic out let at Rooftop, Sky Pool and a larger fitness room equipped with new and advanced equipment. Hopefully it will all add a sense of comfort to our customers. Please keep returning to Hotel Grand Zuri Palembang for your next visit. Sincerely yours, General Manager
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Grand Zuri Palembang
8,0
nurul от Индонезия
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в октомври 2017 г.
NYAMAN”
OK
Оценявани 27 декември 2017
8,8
Yanni от Индонезия
Семейство с малки деца
Супериор
Отседнахме 2 вечер/и в декември 2017 г.
Good location”
For a 4-star hotel, the facilities aren't as complete as I expected. There's no swimming pool. The rooms are also small-ish with small twin beds, more like 3-star size. The water pressure also not too strong. Nice breakfast selections, and great staff service. Location is quite nice, we can get meals/coffee just across the road, and there are 2 pempek stores next door and across the street (Beringin & Candy).
Оценявани 08 декември 2017
10,0
MELVINE от Индонезия
Семейство с малки деца
Джуниор суит
Отседнахме една вечер в декември 2017 г.
good ”
good
Оценявани 07 декември 2017
8,4
Bi от Сингапур
Соло турист
Супериор
Отседнахме една вечер в декември 2017 г.
Отличен”
The room is comfortable with good wifi. The location of this hotel being near to everywhere is another plus point. The only downside is the noise from the ongoing construction within the hotel itself.
Оценявани 04 декември 2017
Cianida Bienvenida del Grand Zuri Hotel Palembang... The city where it will host the 18th Asian Games on 18 08 2018. Dear Valuable Guest, Thank you for the comments and ratings given to us. it is our team's duty to provide the best service to our guests. We are currently in the clean-up phase with the addition of 50 new rooms, 3 parking levels that direct access to the Hotel, Ball Room, Thematic out let at Rooftop, Sky Pool and a larger fitness room equipped with new and advanced equipment. Hopefully it will all add a sense of comfort to our customers. Please keep returning to Hotel Grand Zuri Palembang for your next visit. We will be happy to welcome and serve you again. Muchas Gracias..... Saludos Cardiales | Gumay | Marketing Communcation & E-Commerce
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Grand Zuri Palembang
10,0
RUDY от Индонезия
Семейство с малки деца
Супериор
Отседнахме 4 вечер/и в януари 2017 г.
Clean and Near Local Food Shops”
Ok, Good for family trip
Оценявани 12 ноември 2017
Dear Mr. Rudy, We would like to say great thanks for choosing our hotel for your accomodation while visiting Palembang. We hope you and family still choose our Hotel when visit Palembang again. John Johan Tisera - General Manager
Отговорено 14 ноември 2017
Grand Zuri Palembang
10,0
Анонимен
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в октомври 2017 г.
nice”
nice
Оценявани 07 ноември 2017
Dear Mr. Rudy, We would like to say great thanks for choosing our hotel for your accomodation while visiting Palembang. We hope you and family still choose Grand Zuri Palembang when visit Palembang again. John Johan Tisera General Manager
Отговорено 14 ноември 2017
Grand Zuri Palembang
6,0
ANDIKA от Индонезия
Соло турист
Супериор
Отседнахме една вечер в юли 2017 г.
Good, Clean, Comfort”
Good, Clean, Comfort
Оценявани 15 октомври 2017
Dear Mr. Andika, It's a respect for us to get comment from you. We would like to say great thanks for choosing our hotel for your accomodation while visiting Palembang. We hope you still choose Grand Zuri Palembang as your accomodation when visit Palembang again. John Johan Tisera - General Manager
Отговорено 18 октомври 2017
Grand Zuri Palembang
7,6
shierly от Индонезия
Бизнес пътник
Супериор
Отседнахме една вечер в октомври 2017 г.
Great stay”
Great location
Оценявани 08 октомври 2017
Good afternoon Ms. Shierly. Thank you so much for your review about us (Grandzuri Hotel Palembang). We wish you to come back and stay with us again. Have a nice day :)
Отговорено 12 октомври 2017
Grand Zuri Palembang
7,2
Jimmy от Индонезия
Семейство с малки деца
Супериор
Отседнахме една вечер в септември 2017 г.
Good Hotel but currently under renovations ”
We booked two superior room.. the hotel is good and clean, the location is great and near to many culinary center of Palembang. But unfortunately the hotel is currently under renovation so it’s quite noisy and the swimming pool is not available. It’s a bit disappointing because my kids really love swimming when we are staying at a hotel. The hotel staff is friendly but not to responsive to my complaint or requests. The breakfast is standard and fine.
Оценявани 25 септември 2017
Dear Mr. Jimmy It's a respect for us to get your advise and comment we would like to say great thanks for choosing our hotel for your accomodation while visiting Palembang. but, we are sorry for your uncomfortable because of our rennovation hotel and closed pool. We try to upgrade our facilities in order to make our guest more comfortable.we hope you still choose Grand Zuri Palembang as your accomodation when visit Palembang again. John Johan Tisera General Manager
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Grand Zuri Palembang
9,2
Johan от Индонезия
Бизнес пътник
Супериор
Отседнахме една вечер в септември 2017 г.
Great place to stay”
Had a pleasant stay at Grand Zuri. Room was clean. Staff was very pleasant. Location is great.
Оценявани 20 септември 2017
Dear Mr. Johan Thank you for the great review of Grandzuri Palembang. It is a pleasure to learn that you have thoroughly enjoyed our location and facilities. We are looking forward to welcome you back to our hotel for more Experience. Sincerely, John Johan Tisera General Manager
Отговорено 22 септември 2017
Grand Zuri Palembang
8,0
Anggia от Индонезия
Бизнес пътник
Супериор
Отседнахме 3 вечер/и в януари 2017 г.
Great hotel with good facilities.”
It was a great experience when i stayed here. Great place with nice staffs. They were really helpful. Definitely will stay here again some other time.
Оценявани 02 септември 2017
Dear Ms. Anggia Thank you for staying at GrandZuri Hotel Palembang We are extremely delighted to hear that your stay with us was an impeccable one. We certainly hope to welcome you back soon. Best Regard, Johb Johan Tisera General Manager.
Отговорено 14 септември 2017
Grand Zuri Palembang
9,2
Johan от Индонезия
Соло турист
Супериор
Отседнахме 2 вечер/и в август 2017 г.
satisfied”
overall is a very satisfactory hotel to stay in, about the facilities didn't got a full star was just because the hotel just having a renovation thus the swimming pool is not accessible..
Оценявани 26 август 2017
Dear Mr. Johan Thanyou for your review on Agoda . We are adding to the comfort of our guests like a. 3 additional parking levels b. Sky pool c. Larger fitness room and more advanced equipment d. Western fòod outlet in rooftop e. Multy function area in rooftop f. More spacious and modern rooms We are targeting the construction is completed in May 2018. Shg we are ready to welcome the international sporting party. ASIAN GAMES to 18 in Palembang Please come back to Grand Zuri Palembang Best Regards, John Johan Tisera General Manager
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Grand Zuri Palembang
10,0
Diamanta от Индонезия
Бизнес пътник
Супериор
Отседнахме една вечер в август 2017 г.
Excellent service”
I fell ill when I touched down at Palembang in the morning, and hence was hoping to check in early to rest. Upon learning of my condition, not only did the check in staff waive the early check in fee, she also went out of her way to prepare a room for me immediately (this is despite me arriving a good 4 hours ahead of official check in time). I was unfortunately too ill to even take note of her name, but I would really like to thank the staff for such an excellent, thoughtful service. Will definitely stay at Grand Zuri again the next time I'm in town. Thank you!
Оценявани 15 август 2017
Dear Ms.Diamanta It is with much pleasure that we note your stay at Grandzuri Hotel Palembang was a good one. We are so happy if you satisfication about your experience during check in and will upgarde to beter with our associates. We hope that you will continue to enjoy our bespoke services and lush hotel facilities during your next visit to the hotel. Thank you for choosing Grandzuri Hotel Palembang. Best Regard, John Johan tisera. General Manager.
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Grand Zuri Palembang
8,0
Indri от Индонезия
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в ноември 2015 г.
Good hotel in Central Palembang”
The location is very good you can find some Pempek restaurants near the hotel, souvenir shop and convenience store. But be careful because some mugging were happened near the hotel. The staff is very nice and friendly. The room is big, clean, and the breakfast is very complete.
Оценявани 23 юли 2017
Dear Ms. Indri, thank you for your good comment, hopefully during you stay felt comfort and happy. see you for the next visit. Elly, Front Office Manager.
Отговорено 01 август 2017
Grand Zuri Palembang
9,6
Kem от Индонезия
Семейство с малки деца
Супериор
Отседнахме 2 вечер/и в май 2017 г.
Best hotel in middle of city”
I always like this hotel...great location, so many food surrounding...good breakfast Comfort room and friendly staff This is the best hotel in the middle of city
Оценявани 09 юни 2017
Dear Mr. Kem Thankyou for your good comment . see you on the next trip. Elly, Front Office Manager
Отговорено 28 юли 2017
Grand Zuri Palembang
10,0
Rahadian от Индонезия
Бизнес пътник
Супериор
Отседнахме 2 вечер/и в октомври 2016 г.
Изключителен”
good hotel
Оценявани 28 май 2017
Dear Mr. Rahadian Thankyou for your good comment. Elly, Front Office Manager.
Отговорено 28 юли 2017
Grand Zuri Palembang
12345
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