Hanoi Brilliant Hotel and Spa

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Изключителен
Въз основа на 33 отзивиВижте мнението на гостите
9,3
Hanoi Brilliant Hotel and Spa
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Делукс - Room plan
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Лоби
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Фасада на хотела
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Рецепция
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НА КАРТАТА
Местоположение
Изключителен
9,6
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Премахми от любими
  • Летищен трансфер

  • Сърцето на града

  • обмяна на валута

  • безплатен WiFi достъп във всички стаи

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Избор на стая
Суит с тераса (Suite Terrace)
...
  • Изглед: Град
  • 55 m²/592 ft²
  • 1 Легло тип Кинг
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Делукс (Deluxe)
...
  • Изглед: Без гледка
  • 22 m²/237 ft²
  • 2 Единични легла или 1 Двой...
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Суит Екзекютив с изглед към града (Executive Suite City View)
...
  • Изглед: Град
  • 30 m²/323 ft²
  • 1 Легло тип Кинг
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Фамилен суит с балкон и изглед към града (Suite Family Balcony City View)
...
  • Изглед: Град
  • 55 m²/592 ft²
  • 2 Двойни легла
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Свързани стаи (Connecting Rooms)
...
  • Изглед: Град
  • 55 m²/592 ft²
  • 2 Единични легла и 1 Легло ...
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Двойна делукс стая със спалня или 2 отделни легла и изглед към града (Deluxe Double or Twin Room with City View)
...
  • 30 m²/323 ft²
  • душ
  • 1 Супер голяма спалня или 2...
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Фамилна стая (Family Room)
...
  • 65 m²/700 ft²
  • душ
  • 2 Единични легла и 1 Супер ...
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Свързана стая с изглед към града (Connecting Room City View)
...
  • Изглед: Град
  • 65 m²/700 ft²
  • 2 Единични легла и 1 Легло ...
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Семеен джуниър суит (Family Junior Suite)
...
  • 55 m²/592 ft²
  • душ
  • 2 Единични легла и 1 Легло ...
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Джуниър суит с изглед към града (Junior Suite City View)
...
  • Изглед: Град
  • 25 m²/269 ft²
  • 1 Легло тип Кинг
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Последни коментари от клиенти

Agoda отзиви (33)Booking.com (49)
9,3
Изключителен
Изберете тип турист
Състояние/Чистота на хотела9,3
Удобства8,7
Местоположение9,6
Услуги9,6
Съотношение цена-качество9,4
Предоставено от проверените гости на Agoda
Филтър на коментарите по:
Език
日本語
English
한국어
繁體中文 (台灣)
повече
Тип стая
Делукс
Джуниър суит с изглед към града
Суит Екзекютив с изглед към града
Фамилен суит с балкон и изглед към града
повече
Сортиране по
Показване на 24 проверени отзива
12
9,2
Jerry от Хонконг
Двойка
Джуниър суит с изглед към града
Отседнахме 3 вечер/и в април 2018 г.
Great hotel with superb and 5 star service ”
I really recommend this hotel if you go to Hanoi. This hotel literally provided a superb service. Fiona , one of the staff hotels, took time to explain the city map and gave us some good recommendations to eat. Not only her, all the staffs were very friendly and polite. Room was very clean and always smells very nice . Every time we get back to hotel , room is always tidy and clean. It makes very comfortable staying inside the room. Location is superb, close to attractions, and restaurants. The day we went back to airport early in the morning , they packed us a to go box for breakfast! Don't need to stay at 5 star hotels if you go to Hanoi.. just stay at this hotel!
Оценявани 09 април 2018
Dear JERRY, I would like to express my words of thanks for all the kind comments posted in your feedback. We are certainly more than pleased we have managed to live up to your expectations. Thank you for emphasizing our superb and convenient location and cleanliness. I am especially delighted to read about the excellent service of my team, who are always helpful and friendly. I will be sharing your words of appreciation with all the members of our team, specially with Fiona, and I am sure she will appreciate them very much. I am also pleased to learn our to-go breakfast box made your stay with us more special. Again, thank you very much for recommending our hotel to other travellers, which is precious and valuable to me, our team and our business. We highly appreciate your kind support. Should you be returning to Hanoi in the future, we will be delighted to be your host again. Warm Regards, Kim Nguyen Hotel Manager
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Hanoi Brilliant Hotel and Spa
9,6
Christophe от Виетнам
Двойка
Делукс
Отседнахме една вечер в април 2018 г.
Newly renovated hotel with style in great location”
Newly redecorated hotel with perfect room (no noise, well decorated) and very nice and professionnal staff. For this price range, it was the best hotel we had in Hanoi
Оценявани 09 април 2018
10,0
Trancy от Китай
Двойка
Делукс
Отседнахме 3 вечер/и в март 2018 г.
Nice service ”
This hotel near the lake, the position is very convenient. The staff in the hotel all are very friendly and helpful. Very nice journey. Thanks for all the staff in the hotel
Оценявани 23 март 2018
Dear TRANCY, Thank you so much for posting such a lovely review on Hanoi Brilliant Hotel & Spa. We are pleased that the hotel location, staff and service provided by them were to your liking. You are right our hotel is of very convenient location, just a few minutes walking to Hoan Kiem lake and many popular attractions. We are glad that you found staff friendly and helpful. Yes, we are! Because we always try to deliver the premium quality of service to all guests to make you feel pampered and your stay special. Thank you very much for staying with us! We are proud to be a part of your journey and even more than happy to welcome you back to this beautiful city of Hanoi! With best regards, Kim Nguyen Hotel Manager
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Hanoi Brilliant Hotel and Spa
9,6
Adrian от Тайланд
Соло турист
Делукс
Отседнахме 4 вечер/и в март 2018 г.
Superb reception and hotel”
The staff treat guests like family
Оценявани 13 март 2018
Dear ADRIAN, I very much appreciate and would like to thank you for the time you have spent by posting this lovely review. I am pleased to hear you were satisfied with the accommodation and services provided at Hanoi Brilliant Hotel & Spa and particularly the staffs and their services were to your liking. Indeed, our mission is to offer the most comfortable stay to guests so that guests can feel like home and enjoy themselves thoroughly. Apart from our attentive service, I am also pleased that you highly regarded our property as "SUPERB". We feel rewarding that our extensive renovations, including rooms, lobby, restaurant, corridors and an added spa, with modern amenities and unique design, made you feel special. Agian, thank you so much for letting us be a part of your journey and awarding us a chance to pamper you! We are all – both the staff and me – looking forward to welcoming you back to Hanoi in the near future. Best regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
Samantha от Сингапур
Двойка
Делукс
Отседнахме една вечер в март 2018 г.
Excellent service and location”
Clean room with shower and a lovely view of the streets of the Old Quarter. The bed is also absolutely comfortable for a good night’s sleep!
Оценявани 11 март 2018
Dear SAMANTHA, Thank you very much for finding the time to write and post such a lovely review here on Agoda. It has always been our main goal to provide our valued guests with the best quality service. It is therefore a great pleasure for us to learn we have managed to meet (or maybe even exceed) your expectations and that the room you were assigned, together with its shower, its view and its bed made your stay in Hanoi even more enjoyable. As you see, our hotel has just been extensively renovated, including all rooms, lobby, corridors, restaurant and an added spa, which all aims to bring the best comforts to guests. We are also pleased that you had a sound sleep in our property. We are surely hoping to have another opportunity to welcome you to Hanoi Brilliant Hotel in the future. Kind Regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
Melody от Сингапур
Двойка
Суит Екзекютив с изглед към града
Отседнахме една вечер в март 2018 г.
Beautiful boutique hotel with friendly staff”
Reception staff are friendly and helpful, and they gave us our room early which was a nice gesture. Room decor was modern classic, location was convenient and accessible to major attractions and food establishment.
Оценявани 06 март 2018
Dear MELODY, We very much appreciate and would like to thank you for finding the time to share your valued opinion on Hanoi Brilliant Hotel & Spa with us and the Agoda community. We are delighted you have chosen our property amongst other options in Hanoi and you enjoyed the decor of your room and the location of the hotel. Indeed, through recent extensive renovations, all rooms, together with a lobby, restaurant, corridors and an added spa, have just been renewed with classic design and modern amenities. We are happy you were impressed with these changes. Also, the hotel is located just a few minutes walking to Hoan Kiem lake and many popular attractions. Therefore, guests can easily access to these places. Last but not least, I and the whole team feel much encouraged as we are rated as "friendly and helpful" by you. Your appreciation serves as a strong impetus for us to work harder. We are looking forward to welcoming you to Hanoi again! Warm Regards, Kim Nguyen, Hotel M
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Hanoi Brilliant Hotel and Spa
9,6
You от Южна Корея
Соло турист
Делукс
Отседнахме 4 вечер/и в февруари 2018 г.
really good”
I'm from Korea. Really good and kind staff. I strongly recommend this hotel. You won't regret if you stay here. I'll stay again even if I visit Hanoi next time.
Оценявани 04 март 2018
Dear YOU, Thank you ever so much for posting this great review! I am thrilled to read about how much you have enjoyed your recent stay with us and am especially glad you have found our staff exceptional and our property valued for money. As parts of our aim to offer the best of comforts to all guests, our hotel has been extensively renovated, including lobby, restaurant, rooms, corridors and an added spa. We feel positive that our efforts have paid off as you will DEFINITELY stay with us again for your next trip to Hanoi. We are more than happy to welcome you back to pamper you once more time! Warm regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
9,6
Ka от Хонконг
Група
Свързани стаи
Отседнахме 3 вечер/и в февруари 2018 г.
Excellent experience”
This hotel is suitable for those who pursue excellent service and good location. All staff are polite, professional, helpful, sincere and provide wonderful care-taking to hotel guests, including the elderly. They are able to communicate in English with the guests. Breakfast is wonderful.
Оценявани 18 февруари 2018
Dear Ka, Thank you so much for sharing your thoughts and feelings with us. We are so much delighted to know that you have experienced excellent services at our hotel, including customer services, location and food. We feel so much encouraging because our efforts are recognized by you. To be sure, we keep trying harder to deliver the best services to customers. After all, we do wish your family be happy and wealthy always. We hope to welcome you back soon to serve you with our best services again. Yours sincerely, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
Yuyan от Китай
Двойка
Делукс
Отседнахме една вечер в февруари 2018 г.
Good location ”
Good location, good service, clean room with good wifi
Оценявани 16 февруари 2018
Dear Yuyan Thank you very much for spending your precious time to share your wonderful & memorable experience at Hanoi Brilliant Hotel and Spa. Your comment is short in wordings, but we can find out that you have experienced a premium quality of services at our hotel, including convenient location, diverse food choices, fluent English speakers and strong internet connections. As you may know, we have completed the overall hotel renovation as well as provided professional training to personnel. As a result, we believe our valued customers can best benefit from hotel facilities and staffs. In short, thank you again for recognizing our efforts because it is your recognition that serves as a strong incentive for us to strive ceaselessly to improve our services. We wish you more wonderful trips around the world and look forward to see you again in Vietnam. Yours sincerely, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
Yuyan от Китай
Двойка
Делукс
Отседнахме 2 вечер/и в февруари 2018 г.
Good service”
Good location, near the church. Breakfast is pretty good for western and Asian. Receptionist speak perfect English. Room is clean, nice bed, very good wifi.
Оценявани 16 февруари 2018
Dear Yuyan Thank you very much for spending your precious time to share your wonderful & memorable experience at Hanoi Brilliant Hotel and Spa. Your comment is short in wordings, but we can find out that you have experienced a premium quality of services at our hotel, including convenient location, diverse food choices, fluent English speakers and strong internet connections. As you may know, we have completed the overall hotel renovation as well as provided professional training to personnel. As a result, we believe our valued customers can best benefit from hotel facilities and staffs. In short, thank you again for recognizing our efforts because it is your recognition that serves as a strong incentive for us to strive ceaselessly to improve our services. We wish you more wonderful trips around the world and look forward to see you again in Vietnam. Yours sincerely, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
6,0
Thanh от Виетнам
Семейство с малки деца
Фамилен суит с балкон и изглед към града
Отседнахме 2 вечер/и в март 2018 г.
Nước sinh hoạt quá yếu.”
Nước sinh hoạt quá yếu, vệ sinh tắm rửa k tiện
Оценявани 06 март 2018
Dear chị Thanh, Khách sạn Hanoi Brilliant Hotel & Spa xin cảm ơn chị đã dành thời gian nhận xét về khách sạn. Khách sạn rất lấy làm tiếc và thành thật xin lỗi vì đường nước gây bất tiện cho chị. Sau khi nhận được phản ánh của chị, nhân viên kỹ thuật đã kiểm tra lại đường nước và tiến hành khắc phục, tăng áp lực nước. Khách sạn hy vọng có thêm một cơ hội được chào đón chị trong thời gian tới để chứng minh cho chị thấy những nỗ lực cải thiện dịch vụ của khách sạn. Trân trọng và hẹn gặp lại chị! TM Khách sạn Hanoi Brilliant Hotel & Spa Kim Nguyễn, Quản lý khách sạn
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Hanoi Brilliant Hotel and Spa
10,0
Wong от Малайзия
Група
Делукс
Отседнахме една вечер в февруари 2018 г.
Изключителен”
三星级的酒店五星级的服务
Оценявани 02 март 2018
Dear WONG, Thank you ever so much for posting such a lovely review here on Agoda. We at Hanoi Brilliant Hotel & Spa are always doing our best to make our valued guests feel special. We are therefore more than pleased to learn you had such an exceptional time while staying with us and that you appreciated our services as "FIVE STAR". Your recognition is a valuable gift to the whole team for our ceaseless efforts towards a perfect hotel. We have made significant changes to our property, with unique design and modern facilities, just to offer you the most comfortable stay as possible. We are very much happy our positive changes have paid off. We shall be delighted should you choose our property again in the future. Best regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
Zhang от Китай
Семейство с големи деца
Фамилен суит с балкон и изглед към града
Отседнахме една вечер в февруари 2018 г.
超级棒!”
位置、服务、早餐、清洁度样样都没得挑!性价比超高!不是大酒店但是很别致有风格,装修的很温馨。
Оценявани 26 февруари 2018
Dear ZHANG, Thank you very much for reviewing our hotel. It is your kind support that inspires the hotel team to work harder in the competitive hospitality industry. In addition to the recent hotel renovations. including rooms, lobby, corrridor, restaurant, and a newly opened spa, the hotel personnel is well-trained to provide a premium quality of customer services to best serve guests. Again, we wish you good health and memorable travelling experiences and look forward to welcoming you back to Hanoi. Best regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
YAN от Китай
Двойка
Делукс
Отседнахме една вечер в февруари 2018 г.
酒店前台非常贴心,很温暖的体验”
房间窗户开在过道,有点闷热,除此之外一切完美,酒店服务人员温暖贴心,设施很好,房间也很干净
Оценявани 17 февруари 2018
Dear YAN, Thank you so much for reviewing our hotel. Your review is highly appreciated because it helps us know what to imrpove towards the perfect services and facilities for our guests' interests and comforts. The hotel team would definitely feel encouraging because their efforts and work are praised and recognized by you. Again, thank you for publishing your experieces with us, which is a real, strong incentive for us to even try harder to best serve customers. Best regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
8,4
park от Виетнам
Соло турист
Делукс
Отседнахме 2 вечер/и в април 2018 г.
가격대비 좋아요”
직원들이 잘해주고 시설은 한국모텔정도 되네요
Оценявани 10 април 2018
8,0
jungwon от Южна Корея
Соло турист
Делукс
Отседнахме 2 вечер/и в април 2018 г.
Много добър”
위치ㅡ좋음 응대ㅡ좋음 숙소청결ㅡ좋음 단점..창문이 복도에 있어 소음이 들리고 밖에 날씨를 알수가 없음
Оценявани 09 април 2018
Dear JUNGWON, Thank you for your recent stay at our hotel, and we really appreciate you shared your feedback. We are truly pleased the hotel location, reception, accomodation and cleanliness were to your liking. Indeed, our hotel is located right behind Hoan Kiem lake, just a few minutes walking and very close to many popular attractions. While delighted with your positive feedback, we are truly sorry about your negative experience due to noise and no external window. Regarding noise, we took measures to minimize the noise level such as paving carpets, making doors tight, even offering ear plus to light sleepers, all to help guests sound sleep. Regarding windows, due to room layout, it is impossible for all rooms to have external windows, but internal windows are designed to better ventilate rooms. Hopefully, in future we can accomodate you in an external window room. Thank you for staying with us and we look forward to welcoming you back. Kind regards, Kim Nguyen Hotel manager
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Hanoi Brilliant Hotel and Spa
9,2
jonghyoun от Южна Корея
Семейство с големи деца
Делукс
Отседнахме 3 вечер/и в март 2018 г.
하노이 문화를 이해하기 편한 숙소”
번화한 하노이 신시가지를 지나 새벽에 미로같은 구 시가지를 들어갈 때에는 막연한 불안감도 있었습니다. 하지만, 성당과 호안끼엠 호수, 수상인형극을 구경하고, 다양한 쌀국수를 먹으며, 하노이를 제대로 느낄수 있는 곳임을 알았습니다.
Оценявани 28 март 2018
Dear JONGHYOUN! Thank you for choosing to stay at the Hanoi Brilliant Hotel & Spa and taking an extra moment to post the second lovely review on Agoda.com. We are truly delighted to read you were happy with the hotel's beautiful location and you fully enjoyed Hanoi city with rice noodle, water puppet show, cathedral, etc. We are even more glad to know that our accomodation and service could clear our anxiety from the beginning. We hope you will have a fantastic time everywhere you go and look forward to the nearest opportunity to welcome you back for another unforgettable stay. With kind regards, Kim Nguyen Hotel Manager
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Hanoi Brilliant Hotel and Spa
9,6
JU от Южна Корея
Соло турист
Делукс
Отседнахме 3 вечер/и в януари 2018 г.
가격대비 너무 좋았어요”
여행에 있어서 저는 숙소가 가장 중요한데, 저렴한 가격에 위치도 아주 좋고, 직원의 친절은 물론 청결하고 아주아주 만족한 숙소였어요~! 덕분에 여행의 질도 높아졌구요!!! 조식도 스파도 가격대비 좋았어요~!^^
Оценявани 27 март 2018
Dear JU, Thank you for taking the time to share your wonderful review of Hanoi Brilliant Hotel & Spa with the Agoda community. It was a real pleasure having you as our guests. Thank you very much for highlighting the location Hanoi Brilliant Hotel & Spa is renowned for, together with the highly competitive price, cleanliness and friendly staff. Your satisfaction means a world to us. We also very much appreciate your kind words and commends regarding our breakfast and spa. It brings us extreme joy that you had such a great time with us and really enjoyed your trip in this beautiful city. We are truly happy that you found your stay valued for money. We look forward to welcoming you back to Hanoi soon. With warmest regards, Kim Nguyen Hotel Manager
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Hanoi Brilliant Hotel and Spa
9,2
jonghyoun от Южна Корея
Семейство с големи деца
Делукс
Отседнахме 3 вечер/и в март 2018 г.
위치, 직원 서비스 만족, 청소는 다소 부족”
처음방문한 베트남 하노이 였지만, 직원들의 많은 관심과 서비스로 자유여행이 가능했습니다. 또한, 조식은 가격대비 만족스러운 수준이 었으며, 전문성은 다소 떨어지나 많은 관심과 애정을 가지고 고객을 대응하는 태도가 마음에 들었습니다. 다소 실망스러운 점은 중간 방은 창문이 없어서, 날씨를 확인할 수 없고, 냉장고가 약해서 시원한 물, 음료를 마실 수 없었으며, 청소는 정리 정돈 수준으로 컵,스푼 등 을 세척을 깔끔해게 해주었으면, 하는 아쉬움이 있습니다. 위치는 구시가지 위치로 대중교통 9번버스로 호찌민주석궁, 황성, 박물관, 롯데마트를 다녀올 수 있으며, 걸어서, 10분거리에 역사박물관이 있으며, 호안끼엠 호수 근처에 수상인형극장이 있어서 좋았습닏. 또한, 요셉성당 부근, 포10, 분짜닥킴 등 쌀국수 맛집이 많아서, 식사 걱정은 하지 않아도 됩니다.
Оценявани 20 март 2018
Dear JONGHYOUN! Thank you very much for posting such a lovely review on our property and service. We are pleased you enjoyed your stay and travelling in Hanoi, breakfast and attitute of staff were to your liking, and hotel location was highly appreciated by you. While I and the whole team feel motivated, reading your kind compliments, we are very much sorry that the room and the cooler were not as you wished. Regarding the room assigned, despite no external window facing the outside street, there is an internal window facing the corridor for a better air circulation. Regarding the cooler, due to its small capacity, drinks are not cooled deeply, but its advantage is minimal noise, which will NOT annoy you or interrupt your sleep. Please rest assured we take all guests' comments seriously, and whatever we do is all for guests' interests and comforts. Thank you so much for staying with us. We are looking forward to welcoming you again! With best regards, Kim Nguyen Hotel Manager
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Hanoi Brilliant Hotel and Spa
10,0
JIWON от Южна Корея
Соло турист
Свързани стаи
Отседнахме 3 вечер/и в февруари 2018 г.
모든것이 완벽했던 호텔입니다.”
위치 매우 좋았으며, 내부 시설 또한 완벽했습니다. 그 곳에서 만났던 스텝분들 모두 너무 친절하셨기에 다시 하노이를 가게 된다면 꼭 찾아가고 싶은 호텔입니다.
Оценявани 06 март 2018
Dear JIWON, Thank you very much for finding the time to share your impressions from your recent stay at Hanoi Brilliant Hotel & Spa with us and the Agoda community. It is always great to hear a positive feedback from our valued guests. We are therefore very pleased we have managed to make your stay in Hanoi enjoyable and you were thoroughly satisfied with the hotel facilities, location and the professional and attentive service provided by all the members of our staff. As parts of our commitments to offering the best services to guests, the hotel has been extensively renovated, including rooms, restaurant, lobby, corridors, and an added spa. We are pleased that all these positive changes made your stay special. We shall be delighted should you choose Hanoi Brilliant Hotel & Spa for your future visit of this lovely city. Warm Regards, Kim Nguyen, Hotel Manager
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Hanoi Brilliant Hotel and Spa
12
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