High Season Pool Villa & Spa
High Season Pool Villa & Spa
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Вила делукс с басейн High Season Pool Villa & Spa
Вила делукс с басейн
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Интериор на хотела High Season Pool Villa & Spa
Интериор на хотела
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Интериор на хотела High Season Pool Villa & Spa
Интериор на хотела
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плаж High Season Pool Villa & Spa
плаж
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НА КАРТАТА High Season Pool Villa & Spa
НА КАРТАТА
Местоположение
Изключителен
9,7
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Премахми от любими

High Season Pool Villa & Spa

Отлично местоположение
Имате въпрос относно High Season Pool Villa & Spa?
Изключителен
Въз основа на 113 отзивиВижте мнението на гостите
9,2
85% биха препоръчали на приятел
  • Летищен трансфер

  • Частен плаж

  • Обмяна на валута

  • Безплатен WiFi достъп във всички стаи

Избор на стая
9,7
Изключителен
Комфорт на стаята § качество
Вила тип суит на плажа с басейн (Beachfront Pool Villa Suite)
Вила тип суит на плажа с басейн (Beachfront Pool Villa Suite)
...
  • Изглед: Океан
  • 180 m²/1938 ft²
  • 1 Легло тип Кинг и 1 Разтег...
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Гранд вила с басейн (Grand Pool Villa)
Гранд вила с басейн (Grand Pool Villa)
...
  • Изглед: Градина
  • 130 m²/1399 ft²
  • 1 Легло тип Кинг и 1 Разтег...
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Вила делукс с басейн (Deluxe Pool Villa)
Вила делукс с басейн (Deluxe Pool Villa)
...
  • Изглед: Градина
  • 95 m²/1023 ft²
  • 1 Двойно легло или 2 Единич...
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Вила делукс с басейн (Deluxe Pool Villa)
Вила делукс с басейн (Deluxe Pool Villa)
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    Beachfront Pool Villa / Inclusive round trip
    Beachfront Pool Villa / Inclusive round trip
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      Deluxe Pool Villa/ Inclusive round trip
      Deluxe Pool Villa/ Inclusive round trip
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        Гранд вила с басейн (Grand Pool Villa)
        Гранд вила с басейн (Grand Pool Villa)
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          Обикновена/основна (Basic)
          Обикновена/основна (Basic)
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            Grand Pool Villa / Inclusive round trip
            Grand Pool Villa / Inclusive round trip
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              Супериорна вила (Superior Villa)
              Супериорна вила (Superior Villa)
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                Последни коментари от клиенти

                Agoda отзиви (113)Booking.com (105)
                Изберете тип турист
                Състояние/Чистота на хотела9,6
                Удобства9,5
                Местоположение9,7
                Комфорт на стаята и качество9,7
                Услуги9,1
                Съотношение цена-качество8,5
                Предоставено от проверените гости на Agoda
                Филтър на коментарите по:
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                повече
                Тип стая
                Вила делукс с басейн
                Гранд вила с басейн
                Сортиране по
                Показване на 87 проверени коментари от гости
                12345
                6,0
                Olga от Русия
                Семейство с малки деца
                Вила делукс с басейн
                Отседнахме 6 вечер/и в февруари 2017 г.
                Шестой раз на Чудо острове Ко Куд”
                Очень сильно хромало обслуживание! Персонал просто где-то прятался...Невозможно было заказать еду в номер (что для нас с маленьким ребёнком было очень важно) просто потому, что либо вообще трубку не брали (приходилось мужу бегать в ресторан и там заказывать), либо не то совершенно приносили, либо вообще не приносили так долго, что муж опять бежал в ресторан и сам приносил еду!!! А потом до следующего дня грязные тарелки с остатками пищи стояли у нас на Вилле...приходили убираться (одно название) и даже не забирали посуду! Приходилось звонить в ресторан и просить...а трубку не брали. Постоянно приходилось просить капсулы с кофе (кофемашина есть).А когда ребёнок разбил стеклянный стакан в номере, мы вызвали убрать персонал. Так и не пришли! Ходили, просили но опять не шли. Явились на следующий день, когда мы уже естественно сами насколько могли осколки собрали, но всё равно порезались (об очень мелкое, невидимое). Так вот, пришли.... с веником! А пылесоса нет??? Кстати, там ещё вместо лобстеров креветок подали глазом не моргнув!!! Был вечер и блюдо принесли в номер. Когда мы заметили (блюд было несколько), было лень бежать в ресторан. Мы сфотографировали и даже есть не стали. Утром показали менеджеру. Он просто поулыбался и всё! На тот момент мы уже другого и не ждали. Вобщем, напыщенность и важность персонала с неисренними улыбками и нежеланием работать полностью испортили впечатление от вполне уютной Виллы! А Остров великолепен и отели там есть отличные!
                Оценявани 02 септември 2017
                Dear Olga: Thank you for your kind comments in regard to our facilities and services whilst staying with us last year. We were shocked to learn in details that almost everything were not in order or up to luxury standard you had expected. There would be no excuse about it. we admitted that at that time, there were many news recruits and facilities were not 100% operation. Please accept our sincere apology for what had happens. Presently, we can assure that you would see complete changes of everything and would experiences a true THAI hospitality and a luxury services as expected. Please give us a chance to welcome you again on your 7th time to Koh Kood. Look forward to welcoming you back again Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9,6
                Vladimir от Тайланд
                Двойка
                Вила делукс с басейн
                Отседнахме 3 вечер/и в май 2018 г.
                Amazing place”
                It’s expesive but the location and service are splendid.
                Оценявани 21 май 2018
                8,8
                Francesco от Италия
                Семейство с малки деца
                Вила делукс с басейн
                Отседнахме 3 вечер/и в април 2018 г.
                Very good hotel and great location, very poor management”
                The place is a must to see and hotel itself is very good. Unfortunately the room price doesn't reflect the overall service: - we arrive at 5 pm and we had to wait until 6:30 pm for our room. - daily cleaning of our room was at 4 pm, they should clean in the morning, when the family is out, not during nap time. - they didn't provide enough tables for guests @ breakfast , people waiting (breakfast itself is great). - the chk out is at 8:30 in the morning!! - there is no privacy in the private pools at all, all the guests can see u, and this is for all the rooms (why not place some nice green to cover??)
                Оценявани 17 април 2018
                Dear Francesco We are indeed delighted to hear your constructive comments on our property. please do accept our apology for all you have encountered and slow services you had received due to Songkran Holiday Season. Everywhere was tight but this is not an excuse. We should have planned ahead. Thank you for your comment on our Buffet Breakfast was good. (Actually one of the best in Koh Kood). Resort has 3 room types: Deluxe pool villa, Grand Pool villa and beach front pool villa and all of them have their own private pool. Aside from that unique design, we have two kinds of Villa: Private and Leisure Private have surrounded by strong-high wooden plank fence around villa (cannot see outside & Inside) and Leisure where people can see outside (where you were). Each have their own preferences, on your next visit, we assure that all these incidents will never recur and please choose private pool villa for your privacy Sincerely Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9,6
                Todd от САЩ
                Двойка
                Вила делукс с басейн
                Отседнахме 2 вечер/и в март 2018 г.
                Beautiful resort ”
                This place is pretty gorgeous. The room, resort and location on the beach were all lovely. The arranged transport to and from the airport were seamless. A great place to enjoy some R&R in the sun in Thailand - don’t hesitate to stay here if you journey to Koh Kood.
                Оценявани 28 март 2018
                Dear K. Todd: It was indeed your kind gesture in expressing your true feeling about out place and kindly recommend to other persons for us. We appreciated very much for your generosity. We delighted to here that you like especially our room, location, services and resort as a whole. Thank you from all of us here. Look forward to welcoming HOME again soon Cheer. Yongsak N. General Manager
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                High Season Pool Villa & Spa
                8,8
                Virginie от Австралия
                Двойка
                Вила делукс с басейн
                Отседнахме 3 вечер/и в март 2018 г.
                Good experience but did not meet expectations ”
                We had a good time at High season .I would certainly recommend the hotel, the facilities, the beach and the rooms are really nice. The service however probably did not meet our expectations associated with the price we paid. They were a few things that Were not fully up to scratch. The ‘signature’ cocktail (most expensive and the ones on happy hour) were a mix of spirit and syrups, overly sweet. The playlist at the bar was great on one night but heavy electronic commercial music on the other. When we asked the staff is they could play something a bit more chilled to watch the sunset, unfortunately they were not able to accommodate our request. The staff is lovely and professional, the only issue is that sometimes they do not understand what you ask for but pretend that they understood which leads to a few misunderstandings. It is a very nice hotel.
                Оценявани 22 март 2018
                Dear Virginie: First of all, we would like to thank you for choosing High season Pool Villa & Spa as your holidays destination. Your good comments regarding our facilities, quality and rooms were passed on to all staff concerned for their good job.However, regarding the cocktail and music. We do sincerely apologize for not making you satisfied due to the fact that the bartender was new to the place and somewhat unfamiliar with many things, for these incident, we do apologize. In the meantime, we delighted to hear that you were happy with our resort in general. Please do return and we assure that our bartender, by that time, would be more experiences to serve you well. Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9,2
                nipat от Тайланд
                Двойка
                Вила делукс с басейн
                Отседнахме една вечер в март 2018 г.
                everything is very good”
                Everything is very good except the smelly pillow case, which they came and changed it later ,room was good , clean and very recommend for the couple with private swimming pool
                Оценявани 09 март 2018
                Dear K.Nipat Thank you for choosing High Season Pool Villa & Spa for your holiday destination. We delighted to know that you were happy with our resort and other facilities except the smelly pillow case. Further investigation reveal that a certain pillow case was not properly dry due to heavy check in/out but we guarantee that it's laundered before. Anyway, please accept our sincere apologize for the inconvenient. Hopefully do come back again and we assure that this time everything will be better. Sincerely, Yongsak N General Manager
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                High Season Pool Villa & Spa
                9,2
                Siripun от Тайланд
                Двойка
                Вила делукс с басейн
                Отседнахме 2 вечер/и в март 2018 г.
                Need to work harder to earn their 5 star.”
                Overall we had a lovely time. Super nice hotel. Though they need to work harder on the little details to live up to their 5-star rating.
                Оценявани 04 март 2018
                Dear Khun Siripun Thank you very much for spending sometimes in comment on our facilities and services. However, you had mentioned that we need to work harder to reach five star. It's true, we have involved many thing to make sure that our staffs know how to please customers the way it should be done and it paid off as you said " overall you had a lovely time. Super nice Hotel ". we have passed on your kind commendation to our staffs for their hard work and dedication. Look forward to welcoming you back again Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                6,4
                Galina от Тайланд
                Семейство с малки деца
                Вила делукс с басейн
                Отседнахме 3 вечер/и в февруари 2018 г.
                It is lovely but not a 5 Star Hotel”
                We loved Koh Kut. Overall Hotel is good, but is not a 5 star. We loved the location. Surprisingly we found that breakfast was probably one of the best we have ever had in Thailand. On the last night housekeeping forgot to clean bathroom and we ended up with a lot of send in the bathtub and shower. Majority of the staff is falling behind the normal 5 star standards. For example: on arrival we were promised by a host that we will get welcome drinks to the room - NEVER arrived. Massage ladies are totally loose and loud - walking around the resort nearly shouting at each other. At check out they tried to ping 100 THB cost for a Chocolate and it took them long to investigate and remove it from the bill. We know that this is management issue, staff is afraid that this 100THB will be deducted from their salary. but in a real 5 star this would never happen that people at the check out with 10k THB F&B bill will be kept waiting for a 100THB chocolate mistake. this last part ruined our impression for good about the stay. GM was there at the lobby at that moment but did nothing and just shared the same boat with us on the way back to the mainland. ARRIVAL & DEPARTURE are most important guest experiences which hotel did not get right at all! Hope management sees that and does something about it!
                Оценявани 06 февруари 2018
                Dear Galina: Thank you very much for your kind comments on our facilities and especially variety of buffet breakfast in which we have in put many effort to make this important meal of the day, worth for your health with many Green, fresh items, choices of western and Asian delights. Our breakfast is one of the best in this region. However, about lack of services from housekeeping and small item from minibar. Careful investigation reveal that the Do Not Disturb sign was on therefore, housekeeper could not go in and that including Welcome drink as well in which it should be served upon arrival but it was delayed due to many check-in at that time. As you mentioned I was there during the minibar dispute. To tell the truth, I was not aware of any difficulty and if I were there, I could have dealt with it professionally. Hopefully, this will not prevent you from not return to us again. Please do accept my sincere apology on behalf of High Season Pool Villa & Spa Yongsak N. GM
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                High Season Pool Villa & Spa
                9,6
                Gilles от САЩ
                Двойка
                Вила делукс с басейн
                Отседнахме 4 вечер/и в декември 2017 г.
                Amazing”
                If you are looking for a quite place with amazing service far away from everything, this is the place. We loved it and we will return.
                Оценявани 04 януари 2018
                Dear Giles Thank you for your kind comments in regard to our property and services. We are delighted to learn that you were happy and enjoyed your stay with us. Hope to welcome you back again soon. Have a nice day Sincerely, Yongsak N. General Manager
                Отговорено 01 февруари 2018
                High Season Pool Villa & Spa
                8,0
                Robert от Хонконг
                Двойка
                Вила делукс с басейн
                Отседнахме 4 вечер/и в февруари 2017 г.
                Много добър”
                For the price you pay and supposedly 5 Stars, it doesn't quite hit the mark. We really enjoyed it though, but service was hit and miss. They meant well but they just didn't seem to have it all covered. Food not as good as it should be. We found ourselves walking down the beach and eating at other resort restaurants. The private pools for the villas are nice, but they are not private unless you request one that has a fence around the villa. Many of them don't, so there is little privacy. If privacy is important to you, then you'll need to ask for it. The beach is by far the best on the island. Beautiful. Really beautiful
                Оценявани 27 декември 2017
                Dear Robert Thank you for taking your time to write down comments on our property and services. We are sorry to hear that you were not full satisfied in term of privacy and quality of food & services. We do apologize and we will pass on these problem to department concerns to improve it and we can assure that on your next visit you would experienced our true THAI and 5 star hospitality. Look forward to welcoming you back again Yongsak N. General manager
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                High Season Pool Villa & Spa
                9,2
                Matthew от Япония
                Двойка
                Вила делукс с басейн
                Отседнахме 2 вечер/и в ноември 2017 г.
                Great place”
                Great place to stay. We stayed at another place first and we needed up liking the first places beach better actually. Too many mosquitos and flies at high seasons Beach, which is prolly due to the river right behind it. And contact them often, we didn’t know that they pay for our boonsiri ferry ride back to the pier so we lost out on 1,000 baht. They don’t advertise it but smoothies are included in your breakfast. Luxury hotel, you even get a cell phone to call your butler with. Me and my girlfriend loved the room, the place is awesome.
                Оценявани 30 ноември 2017
                Dear Matthew We are delighted to know that you and your friend were happy and enjoyed your stay here. Even though, some services information did not get to you properly and the mosquito in the evening which is rather natural but anyway, we do apologize. Hope these do not prevent you from returning to us again SIncerely, Yongsak N. General Manager
                Отговорено 01 февруари 2018
                High Season Pool Villa & Spa
                8,8
                Jasper от Холандия
                Двойка
                Вила делукс с басейн
                Отседнахме 6 вечер/и в ноември 2017 г.
                Отличен”
                + great atmospheric villa + fantastic location on the island + great pool and beach facilities - annoying music in restaurant (guitar cover pop songs) - staff a bit formal/english skills mediocre (unclear communication lead to troubles with our transport) - spa very expensive All in all a great stay in a luxury resort.
                Оценявани 15 ноември 2017
                Dear Jasper Thank you for your kind personal preferences about facilities and services. We have tried our best to please everyone. anyway, please accept our apology for not making you completely enjoyable.But in general, you love our place and for this, we thank you again. We do hope that we would improve something to the best of our ability to make you feel better and fully relax next time. Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                7,2
                Mario от Австрия
                Двойка
                Вила делукс с басейн
                Отседнахме 4 вечер/и в юли 2017 г.
                unspoiled place”
                Koh Kood is a relatively unspoiled place compared to other islands in Thailand and especially quiet in low season. Many places on the island close in low season and also the hotel has not all restaurants operating. We however liked it like this. The hotel staff is very helpfull and are doing their best to provide you a nice holiday. Rooms are specious and clean and everything you need is privided. Hotel facilities made of wood however look already quite old eventhoug the resort is quite now. Negative side is the price of this hotel! In this price category I stayed better hotels which provided more in therms of facilities and restaurants
                Оценявани 27 юли 2017
                Dear Mario Thank you for your kind comment on our facilities and services.We do apologize that some outlet do not open yet and the room rates was rather higher in term of not 100% full services. We have plan to adjust and revise many things in the near future and we would like you to give us time to improve it and return again next year and we promised that you will experience our new and properly THAI hospitality and services have a nice days Yongsak N. General Manager
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                High Season Pool Villa & Spa
                10,0
                Hitomi от Тайланд
                Двойка
                Вила делукс с басейн
                Отседнахме 2 вечер/и в май 2017 г.
                it was so wonderful stay”
                I and my husband stayed this hotel last week. The staffs were so kind to us and we really had a good time there. We hope we will visit there in the near future.
                Оценявани 15 май 2017
                Dear Hitomi We are delighted to learn that you and your husband were happy and had a good time while staying with us.Do hope that you will return again next year Have a good days Yongsak N. General Manager
                Отговорено 01 февруари 2018
                High Season Pool Villa & Spa
                9,6
                Matthew от Великобритания
                Двойка
                Вила делукс с басейн
                Отседнахме 3 вечер/и в февруари 2017 г.
                A hidden treasure!”
                High Season resort is a perfect escape from the hustle and bustle of city life. The beautiful resort set in lush gardens, on a pristine white sandy beach with stunning crystal blue waters makes it one of the best places we've stayed in in Thailand in recent years. the pool villas are spacious and comfortable, and the staff are always polite and helpful. The breakfast was well presented and of good quality considering the remote location, and the restaurant was good. Bravo to High Season resort! We will be back as soon as we can!
                Оценявани 07 февруари 2017
                Dear Matthew: We are delighted to know that our property was exceed your expectation in all aspects. It's indeed the input from all staffs to make sure that customers are well taken care of and relax plus enjoyable as you did. Look forward to welcoming HOME again soon Best Wishes Yongsak N. General Manager
                Отговорено 05 март 2018
                High Season Pool Villa & Spa
                8,8
                michael от Швейцария
                Двойка
                Вила делукс с басейн
                Отседнахме 7 вечер/и в декември 2016 г.
                Wonderful place to stay!”
                I would say its one of the best places you can stay in Koh Kood. Very beautyful spot - nice Beach, Water, Clean. We stayed 7 nights in Deluxe Pool Villa. Inside the house its very nice made, and you have everything what you need. Outside the house you have a pool, but its not welcome you to go swim there. Its cold, you can not regulate. I would much more prefer a smaller jacuuzi. I saw nobody used there pools. The Fitness they have is small, but all inside what you need for a quick training. The stuff is very friendly, they do almost everything that you fell happy and confortable. As a vegetarian couple we had some problems in the beginning, they where not really experianced in cooking vegetarian. But they tryed there best, so after 3 days they made a vegetarian menu card for us. (Which was simple) Breakfast was a la Card at this time, we could order almost everything, which was nice. But dont expect good bread. They had just simple toast. What we didnt understand, they could not offer Mangos 4 days. Also it felt that they are retain there good fruits, like Mango, Pinapple etc. For us, we love so much and want to enjoy a lot this tropical nice ripe fruits, we would pay extra, we told them, but not much happen. Please be proud of all your tropical fruits and give a lot of them to your customers! Thats what you have and what is really nice! So I am sure, this energy will also feel your customers. Everything else, was nice. We would come again!
                Оценявани 05 януари 2017
                Dear Michael Thank you for your kind gesture in writing many comments on our facilities , food and services. However, some of them have to be improve to maintain standard of service in order to meet customer expectation. Hope you do return again Sincerely Yongsak N General Manager
                Отговорено 09 април 2018
                High Season Pool Villa & Spa
                10,0
                David от Великобритания
                Двойка
                Вила делукс с басейн
                Отседнахме 4 вечер/и в декември 2016 г.
                Amazing!!!!!”
                Truly Fantastic from as soon as you get of the boat at the port, tothe minute you sadly have to leave! I have stayed at a few 5 star resorts and this one was by by far one of the best! Villa was big and very comfortable bathroom was huge with massive bathtube. The grounds of the hotel was wonderful very well kept. Staff where super amazing. Lovely pool and beautiful beach. Will 100% be back some time next year! Thank you high season we loved are stay!!!!!
                Оценявани 19 декември 2016
                9,6
                Olivia от Швейцария
                Група
                Вила делукс с басейн
                Отседнахме 6 вечер/и в ноември 2016 г.
                Beautiful place”
                We were very pleased with our stay. The villa was lovely and very well maintained. The staff so kind and nice to us, it were sad to say goodbye to them when we left. The thai food was exquisite. We highly recommmend that place.
                Оценявани 30 ноември 2016
                8,4
                KEVALIN от Тайланд
                Двойка
                Вила делукс с басейн
                Отседнахме 3 вечер/и в октомври 2016 г.
                Nice getaway”
                Lovely comfortable room with cool design. The private pool is a bit too cold to swim. Quite a bit of distance from the beach but get the most privacy to yourself. Nice friendly helpful staffs. However, some relied too much on me to translate my partner's English to Thai for them which they seemed to be able to communicate fine with other foreigner guests. Breakfast is ok to nice. We were served a rock hard dumping once. We had a lunch there. We felt dissapointed; normal Thai food, tiny portion, not well served (the staff told us they forgot to decorate the fish and had it sent back). The taste is not Thai taste according to my personal opinion. Hotel price food. I would prefer to pay local restaurants with cheaper price and tastier food. Beach is clean. Transportation for hotel taxi is a bit over price comparing to local taxi price. We paid ฿1,600 round trip for a 20-30mins drive(one way) but paid ฿1,900 for a massive seafood feast dinner at a local restaurants. Brilliant driver tho.
                Оценявани 07 ноември 2016
                10,0
                Saowani от Тайланд
                Семейство с малки деца
                Вила делукс с басейн
                Отседнахме 2 вечер/и в октомври 2016 г.
                Awesome stay”
                Great resort, attentive staff, beautiful and peaceful escape.
                Оценявани 28 октомври 2016
                12345
                Това е популярно място за настаняване. Не го изпускайте!

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