Hotel Arcobaleno
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Последни коментари от клиенти

Agoda отзиви (13) (551)


Изберете тип турист
Много добър
  • Състояние/Чистота на хотела 8,2
  • Местоположение 7,4
  • Комфорт на стаята и качество 8,2
  • Услуги 8,2
  • Съотношение цена-качество 8,3
Много добър
от 10 отзива
  • Състояние/Чистота на хотела 8,6
  • Местоположение 7,0
  • Комфорт на стаята и качество 8,4
  • Услуги 8,6
  • Съотношение цена-качество 8,2
Много добър
от 2 отзива
  • Състояние/Чистота на хотела 7,0
  • Местоположение 8,0
  • Комфорт на стаята и качество 7,0
  • Услуги 6,0
  • Съотношение цена-качество 8,0
Много добър
от 1 отзива
  • Състояние/Чистота на хотела 6,0
  • Местоположение 10,0
  • Комфорт на стаята и качество 8,0
  • Услуги 8,0
  • Съотношение цена-качество 10,0
Предоставено от проверените гости на Agoda

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Тип стая
  • Икономична двойна стая
  • Икономична тройна стая
  • Стандартна двойна
  • Комфорт двойна
  • Стандартна тройна стая
  • Комфорт тройна стая
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Показване на 13 проверени отзива
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Rozilawati от Сингапур
Семейство с малки деца
Икономична тройна стая
Отседнахме една вечер в декември 2014 г.
One IGNORANT staff totally spoilt our stay!!”
location, room, breakfast
We loved the hotel until our departure. The staff who received us and processed our check in on 8 December 2014 was a true gentleman with his smiles and very pleasant disposition. He was helpful and forthcoming with his suggestions and assurance. The room was very comfortable and warm and we enjoyed our stay tremendously. Until we had to check out. An idiotic woman (in our anger, we forgot to take her name) who was on duty on the morning of 9 December 2014 totally killed the pleasantness. We had a confirmed reservation with Agoda's hotel voucher. By right, we didn't have to pay anything. But she insisted that we did, showing us a flimsy looking machine claiming that their machine could not accept any payment from the agency. She showed us the email from Agoda to confirm a room, insisting, "Nobody paid us. We only have this." My husband tried to explain how it worked, but the retorted arrogantly, "Don't tell me about my job. I know how to do my job." Apparently, the idiot didn't know how Agoda works. I called Agoda, got a staff to explain the whole matter to her and after the poor staff explained everything, the insisted to the staff, "But nobody paid us." Finally, my husband blew his top. We were supposed to drive to La Spezia that day and had decided to start early. But this delayed us by one hour! Because other guests started to come down for breakfast and she didn't want my husband to go on ranting, finally told us, "It's ok. We lose money..." To which, I told her, "Not from us. We paid to Agoda and Agoda has already explained how this works. If you do not know how Agoda works, take your hotel out of Agoda's system! You are causing such an inconvenience to Agoda's loyal customers!"
Оценявани 19 декември 2014
Смятате ли, че този отзив е полезен? |
Sergio от Италия
Икономична двойна стая
Отседнахме 2 вечер/и в август 2014 г.
Decent and Clean Hotel for budget travellers”
Staff, Breakfast, Price
I've chosen this hotel mainly for the price (which was really competitive compared to other hotels) and free parking. The room was clean and decent (a little old), the bathroom was modern, breakfast was fine. The hotel is a few kms far from the center, you can catch a bus at the nearest station (500mt). The staff was kind and really helpful.
Оценявани 18 август 2014
Смятате ли, че този отзив е полезен? |
Jayce от Малайзия
Икономична двойна стая
Отседнахме една вечер в юни 2014 г.
Convenience, quiet and clean place”
Nice breakfast, clean, Walking distance to railway station
Very convenience, bus stop near by, walking distance to railway station, I love their breakfast, lovely hotel
Оценявани 02 юли 2014
Смятате ли, че този отзив е полезен? |
Hui от Хонконг
Икономична двойна стая
Отседнахме една вечер в юни 2014 г.
Good location budget hotel”
convenient location, free parking, fast service
Nice location, clean room, slow wifi
Оценявани 30 юни 2014
Смятате ли, че този отзив е полезен? |
Warren от Австралия
Стандартна двойна
Отседнахме 2 вечер/и в април 2014 г.
worth revisiting”
helpful owners, general warmth and hospitality, comfortable room
My wife and I could not have wished for a nicer small hotel package.
Оценявани 05 април 2014
Смятате ли, че този отзив е полезен? |
Stephanus от Индонезия
Семейство с малки деца
Комфорт тройна стая
Отседнахме една вечер в юни 2013 г.
Centrally located hotel, good value hotel”
Location, access to public transportation, value
The hotel was located in the main road leading into Siena. Even though we drove into town, we saw buses going into the city stopping by at the bus stop a few minutes walk from the hotel. The room was fairly small but adequate. Breakfast was nothing special, consisting of the basics. The hotel is a good base to explore Siena if you want to avoid staying inside the city wall.
Оценявани 21 декември 2013
Смятате ли, че този отзив е полезен? |
Lindsay от Австралия
Комфорт двойна
Отседнахме една вечер в октомври 2013 г.
Welcoming, Comfy and clean with views of Tuscany.”
Great room, nice gardens and the best breakfast that I had in Italy.
Claudia is the centre of everything good here. From her warm welcome and ability to orientate you to your travel and dining needs to her supervision of a lovely breakfast, she does a great job and you feel good because of it. The room boasts a modern bathroom and certainly has a view but you'll be out and about most of the time. It's a 30 minute walk to Siena's Old Town. The hotel gardens bring a little bit of Tuscany right up to you.
Оценявани 28 ноември 2013
Смятате ли, че този отзив е полезен? |
Janna от Канада
Стандартна тройна стая
Отседнахме 4 вечер/и в април 2012 г.
attractive rooms just outside of the old city ”
Rooms attractively decorated, breakfast buffet was very good, close enough to walk to old walled city area
the rooms was attractive and had a fabulous view of the tuscan hills. we arrived on a very hot day for april.our room was so hot we could not sleep even with the windows wide open. there is some source of heat in the room on the floor and ceiling (perhaps the water heater?) that made the room feel like you were in a sauna. even with the windows open and the cool night air, the room was very hot. the management refused to turn on the air conditioning when we requested.we were supposed to stay for 4 nights and left after 2 nights. the breakfast buffet was delicious and the front desk staff were very pleasant and helpful. if the room had not been so hot we would have stayed for 4 nights as planned. i have no idea if the other rooms were hot like ours. we asked for a different room because we saw people checking out after our first night. but they said they were full and we could not change which led me to believe that all rooms may have been the same, otherwise they could have moved us. i don't think they should say the room has air conditioning if they are not willing to turn it on.
Оценявани 06 май 2012
Смятате ли, че този отзив е полезен? |
Steven от САЩ
Стандартна двойна
Отседнахме 2 вечер/и в август 2011 г.
Great environment with very helpful staff”
Beautiful setting with views of Tuscany, Excellent breakfast
the hotel is very comfortable and makes a great oasis after a hard day of touring. it is very good value but rather far from the center of siena but good bus service is available daytime. the buses stop around 8 or so but a taxi is not too expensive. the hotel can arrange for a car rental or other transportation as well.
Оценявани 12 август 2011
Смятате ли, че този отзив е полезен? |
Joanna от Полша
Икономична двойна стая
Отседнахме една вечер в юни 2014 г.
dobre połozenie, ładne pokoje. przyjemny pobyt”
dobre połozenie, ładne pokoje. przyjemny pobyt
dobre połozenie, blisko centrum Sienny. Ładne, czyste pokoje. Przyjemny pobyt, fajne śniadania. Warto zaznaczyć, ze hotel położony jest zaraz przy ruchliwej ulicy, ale pokoje są fantastycznie wyciszone i hałas uliczny nie dociera do środka, także, sen jest komfortowy i w ciszy. Zdecydowanie polecam
Оценявани 24 юни 2014
Смятате ли, че този отзив е полезен? |


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