Резервирайте сега: Hotel Jen Hong Kong

Отличен
Въз основа на 1570 отзивиВижте мнението на гостите
8,0
/
10
90% биха препоръчали на приятел

Последни коментари от клиенти

Agoda отзиви (1570)Booking.com (822)
8,0
/
10
Отличен
Въз основа на 1570 отзиви
Състояние/Чистота на хотела8,7
Удобства8,0
Местоположение7,5
Комфорт на стаята и качество8,4
Услуги8,2
Съотношение цена-качество8,1
Предоставено от проверените гости на Agoda
Всички езици
Всички типове туристи (1570)
Показване на 1375 проверени коментари от гости
3,6
Shuet от Великобритания
Семейство с малки деца
Отседнахме 8 вечер/и в април 2018 г.
Deceived by the name Shangri la”
The only good thing about the hotel is very close to a mtr station. When we arrived they had a mixed up with the booking and arranged a double room instead of a twin room so we spent the first night in the room with one of those extra bed they put out and it was not very comfortable. They moved us to twin room the second day and the air con was not working properly and it was so hot and unbearable we had to move again after the third night. One of the reason we booked this hotel was the shuttle bus service. When we contacted the hotel about the airport shuttle bus before arrival, we were told they no longer do it anymore from the airport to the hotel. We wanted to go to Ocean Park, came down in hope to use the shuttle bus service and we were told it has broken down. Although they arranged taxi to take us there, we waited a long time with the children because of the rush hour. Overall, I did not enjoy my experience at the hotel and would not be recommending it to anyone.
Оценявани 18 април 2018
Thank you for your comments on your recent stay at Hotel Jen Hong Kong. I am deeply concerned to hear about your unpleasant experience during your recent stay with us. I would like to assure you that these matters will be taken seriously and reviewed with concerned department in-charge: to ensure the necessary improvements are made. Please accept our sincere apologies for the inconvenience caused. We look forward to the opportunity of welcoming you back soon. – Jen
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Hotel Jen Hong Kong
10,0
Изключителен
Anna от Филипини
Соло турист
Супериорна стая
Отседнахме 3 вечер/и в април 2018 г.
comfy rooms & awesome food”
I loooove the food esp nasi lemak. the location is cool as well, just next to MTR. it helps that there are convenient stores & fast food chain nearby. added bonus, the staff were helpful & super friendly. my room, although not super big, was very comfy. I had a nice sleep
Оценявани 16 април 2018
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, restaurant and service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
Отговорено 18 април 2018
Hotel Jen Hong Kong
10,0
Изключителен
Denise от Сингапур
Двойка
Отседнахме 3 вечер/и в март 2018 г.
Cosy and Comfortable”
The hotel is located conveniently from HKU MTR station, there are many food joints located a stone's throw away opened till late. You'd never have to worry about food. :) The basic and necessary amenities were provided and neatly arranged. Loved coming back to hotel with the room made up and comfortable.
Оценявани 04 април 2018
7,6
Много добър
Zambaga от САЩ
Двойка
Отседнахме 2 вечер/и в април 2018 г.
Good to stay for few days”
The location was best, just next to the metro station. However the room was smaller than we expected from the photo. Also the robes are not provided so had to use bath towels instead
Оценявани 03 април 2018
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Отговорено 10 април 2018
Hotel Jen Hong Kong
5,6
Yu от Хонконг
Двойка
Отседнахме една вечер в февруари 2018 г.
Good hotel but bit pricey”
The location was ok, close to MTR and restaurants. The room was spacious and clean. The bed was comfortable and doesn't make loud noise. However there was a door connecting next room, that was unpleasant due to the fact that you can hear what is going on. Staff was nice, explained everything with a humble smile. Price was a bit too expensive for that area.
Оценявани 26 март 2018
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Отговорено 29 март 2018
Hotel Jen Hong Kong
8,4
Отличен
YIAI от Китай
Соло турист
Отседнахме 2 вечер/и в февруари 2018 г.
Good location and nice service”
located in HKU station. Very fast to arrive at Central or Wanchai. swimming pool is on the top floor but only open till 7 pm .
Оценявани 03 март 2018
Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future.
Отговорено 08 март 2018
Hotel Jen Hong Kong
5,6
Karin от Сингапур
Бизнес пътник
Отседнахме 4 вечер/и в февруари 2018 г.
No a Shangri la ”
Overall the room was very clean, the bathroom and furniture were disappointing, though. It seems like a refurbished older hotel and Jen slapped on it. Subway very close by hence access to other parts of the city was easy. If you look for a local experience, this may be your location. If not, look further east or in Kowloon.
Оценявани 10 февруари 2018
Thank you for your comments on your recent stay at Hotel Jen Hong Kong. We have taken note of your valuable comment regarding the condition of the bathroom and furniture and much appreciate your feedback. We are currently planning our next renovation and in the meantime we will enforce our maintenance program to keep the hotel and its facilities in good condition. We look forward to the opportunity of welcoming you back soon. - Jen
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Hotel Jen Hong Kong
7,2
Много добър
Jessica от Сингапур
Семейство с малки деца
Отседнахме 6 вечер/и в януари 2018 г.
Great location, decent hotel”
Great location, steps from mtr station. Room is small but decent for hk. Bed is comfy, shower is powerful. 24hrs gym is fantastic.
Оценявани 04 февруари 2018
Thank you for your kind feedback and it is very comforting to read that you enjoyed your stay with us, especially the guest room, facilities and the location of the hotel itself. We look forward to the pleasure of welcoming you back in the near future. – Jen
Отговорено 05 февруари 2018
Hotel Jen Hong Kong
8,4
Отличен
Kuai от Макао
Двойка
Отседнахме една вечер в януари 2018 г.
Good location, convenient”
Location very good and opposite is MTR station; Room clean and tidy; However sunlight comes into the room even the blind is closed
Оценявани 22 януари 2018
8,8
Отличен
Liew от Сингапур
Двойка
Отседнахме 4 вечер/и в декември 2017 г.
Good Stay”
Was satisfied with my stay. Will definitely come back again.
Оценявани 03 януари 2018
10,0
Изключителен
Sheung от Хонконг
Двойка
Отседнахме една вечер в декември 2017 г.
Изключителен”
very gd and nice service=]
Оценявани 01 януари 2018
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! - Jen
Отговорено 08 януари 2018
Hotel Jen Hong Kong
4,8
Jonathan от Сингапур
Бизнес пътник
Отседнахме 2 вечер/и в декември 2017 г.
Not Bad....barely made it”
Overall, it has basic standards. All were average and staff where mixed. 1 or 2 was really good while the rest where not up to standard. Room are basic , location is interesting and being far west , moving to the east takes some effort. walking is good but there are lots of slope as this is HK.
Оценявани 19 декември 2017
Thank you for your compliments and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. - Jen
Отговорено 21 декември 2017
Hotel Jen Hong Kong
8,4
Отличен
Alvin от Сингапур
Бизнес пътник
Отседнахме една вечер в ноември 2017 г.
Hotel Jen: A Hidden Gem”
Though I only stayed for one night, Hotel Jen is definitely a hidden that I will stay again. If you're doing business on Hong Kong island, Hotel Jen is definitely a reasonably priced hotel worth considering. On first glance, it would seem to be located out of the way. However, it's proximity to MTR, bus and tram lines, makes it very easy to get in and out using public transportation.
Оценявани 13 ноември 2017
Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future. - Jen
Отговорено 16 ноември 2017
Hotel Jen Hong Kong
8,0
Отличен
Khoo от Малайзия
Соло турист
Отседнахме 2 вечер/и в ноември 2017 г.
Comfortable hotel room”
Fast check in and out. Shuttle bus service to Hong Kong Station is good.
Оценявани 08 ноември 2017
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our guest room, location, shuttle bus service and the service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
Отговорено 10 ноември 2017
Hotel Jen Hong Kong
8,8
Отличен
James от Филипини
Семейство с малки деца
Отседнахме една вечер в октомври 2017 г.
great place”
we stayed there for 1 day and right from the lobby staff were amazing. check in was processed fast. hotel room was ok. just one thing i want the hotel to improve, hope they can have more variety of food for bfast. but all in all its a great hotel.
Оценявани 31 октомври 2017
Thank you for your compliments and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. - Jen
Отговорено 06 ноември 2017
Hotel Jen Hong Kong
5,6
Vivien от Сингапур
Бизнес пътник
Отседнахме 3 вечер/и в октомври 2017 г.
Над средното ниво”
The room picture looks different from the hotel site, furniture are dated and in need of a change. For tourist it might be too far out towards Kennedy Town MTR side.
Оценявани 30 октомври 2017
Thank you so much for staying with us and for sharing your feedback. We have taken note with concern of your comment regarding the condition of room facilities, but do much appreciate your feedback, which will assist us to review and further enhance the quality of service for our valued guests. We look forward to the pleasure of welcoming you back in the near future. - Jen
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Hotel Jen Hong Kong
8,0
Отличен
Raimundo
Бизнес пътник
Отседнахме 4 вечер/и в октомври 2017 г.
Convenient ”
great location towards the west of HK island with easy access to Kowloon and/or HK CBD. Good buffet for morning breakfast with plenty of options around Sai Wan MTR station is steps away of the hotel
Оценявани 30 октомври 2017
Thank you so much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we look forward to the pleasure of welcoming you back in the near future. - Jen
Отговорено 06 ноември 2017
Hotel Jen Hong Kong
8,8
Отличен
jane от Сингапур
Бизнес пътник
Отседнахме една вечер в октомври 2017 г.
Excellent”
Value for money
Оценявани 20 октомври 2017
Thank you so much for your rating! It would be our pleasure hosting you again! – Jen
Отговорено 23 октомври 2017
Hotel Jen Hong Kong
9,6
Изключителен
Caroline от Филипини
Двойка
Отседнахме една вечер в март 2016 г.
Изключителен”
Great service
Оценявани 07 август 2017
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
Отговорено 14 август 2017
Hotel Jen Hong Kong
10,0
Изключителен
Hsiao от Тайван
Соло турист
Отседнахме 2 вечер/и в юни 2017 г.
Very well-trained staff! ”
I was very impressed by the service provided by Hotel Jen' staff, who were attentive to customer's needs. Also, they were willing to do their best to solve your problems during your stay (I needed to print out more than 100 copies of materials for a conference, and the staff in the business center was extremely helpful). In addition, the Malaysian restaurant in the hotel is highly recommended to anyone who's keen on the cuisine in SE Asia. The location is suitable to guests who would like to get rid of tourists in touristy areas in HK (e.g. Causeway Bay). I'd love to stay at this hotel again.
Оценявани 06 юли 2017
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our restaurant, prime location and the services provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
Отговорено 21 август 2017
Hotel Jen Hong Kong
7,6
Много добър
Oi от Хонконг
Двойка
Отседнахме една вечер в декември 2016 г.
Nice hotel in good location”
Hotel room is in a modern design, size of it is just right. Half of the toilet (basins) is in open concept so it helps to save some space. Breakfast choice is not fantastic (in the lounge). Overall, recommend for business man, travelers who come for short stay as the price is pretty high.
Оценявани 03 юли 2017
8,0
Отличен
Laurent от Франция
Бизнес пътник
Отседнахме една вечер в юни 2017 г.
Nice place not too far from Central”
It's a very comfortable hotel. There is not much to do around but perfect place if you are visiting the HK University
Оценявани 23 юни 2017
10,0
Изключителен
LIM от Сингапур
Семейство с малки деца
Отседнахме 3 вечер/и в май 2017 г.
good location with great staffs”
the staffs were very friendly, they even upgraded my room to a bigger room when they know im having a small child with me. the hotel even provided free shuttle service to disneyland (only on some days) location is great. there are alot of foods jist right opposite the hotel. its just a 5 mins walk away from the nearest 'train' room are big and spacious. the amenities and bed were clean and well maintained
Оценявани 01 юни 2017
7,6
Много добър
arthur от Сингапур
Група
Отседнахме 3 вечер/и в април 2017 г.
Excellent stay will book the hotel again ”
We live in club harbour view room and room is ok clean and quite . Staffs at Reception are fanstic and very helpful all credit to them to make you feel very welcome. The 28th floor club lounge is good and the staffs also very polite and helpful . The food at 2nd floor restaurant is good but the staffs and their service is the poor which I never come across in star rating hotel. The two males staff ignore us after pointing the table which we could seat and then busy chatting to each other and manner is very poor . However they were very to foreginer. May be if we were foreginer we may getting better services on the 24th April 2017 morning breakfast time . Fortunately there is a female staff which come to clean our table and serve us later. Overall good stay except a few bad Apple in the team to spoil the team effort otherwise is good to recommend
Оценявани 26 април 2017
8,4
Отличен
Khoo от Малайзия
Соло турист
Отседнахме 2 вечер/и в април 2017 г.
Good size of room and comfortable ”
Near to HKU MTR
Оценявани 04 април 2017
7,6
Много добър
Chiew от Малайзия
Бизнес пътник
Отседнахме 4 вечер/и в март 2017 г.
Clean and good location”
Near to HKU MTR station. Room is big and clean. Will come back again.
Оценявани 31 март 2017
6,8
Приятен
Raimundo от Венецуела
Бизнес пътник
Отседнахме 3 вечер/и в март 2017 г.
Nice and clean”
MTR trains are literally next and near as well to kennedy town.
Оценявани 27 март 2017
9,2
Изключителен
Joanna от Великобритания
Група
Отседнахме 5 вечер/и в март 2017 г.
Изключителен”
The staff at the hotel were fabulous, so helpful and friendly. The location is great, very convenient.
Оценявани 22 март 2017
6,4
Приятен
Jeff от Нова Зеландия
Двойка
Отседнахме една вечер в февруари 2017 г.
Decent hotel ”
Good facilities, new clean, but unfortunately I feel staff needs more training I'm general, esp client facing staff
Оценявани 13 март 2017
7,2
Много добър
Treerapong от Тайланд
Соло турист
Отседнахме една вечер в септември 2010 г.
City side hotel that are not far from central”
Hotel located at west side of the island, MTR are not that close to the hotel, mostly travel by mini bus. Room are small but clean, can't even open up a big suitcase.
Оценявани 03 март 2017
10,0
Изключителен
Marie-Louise от Великобритания
Двойка
Отседнахме 2 вечер/и в ноември 2016 г.
Great stay”
Great hotel, great location, great stay
Оценявани 22 февруари 2017
9,2
Изключителен
Carrie от Тайван
Двойка
Отседнахме една вечер в януари 2017 г.
Great”
High quality with reasonable price
Оценявани 18 януари 2017
7,2
Много добър
Yu-hsiu от Малайзия
Двойка
Отседнахме 2 вечер/и в декември 2016 г.
Above average”
Good atmosphere, good place and nice view, but the service can be better.
Оценявани 06 януари 2017
8,4
Отличен
XUAN от Сингапур
Двойка
Отседнахме 3 вечер/и в декември 2016 г.
Good location, friendly staff”
Would recommend
Оценявани 31 декември 2016
7,6
Много добър
Josephine от Филипини
Семейство с малки деца
Отседнахме 3 вечер/и в февруари 2016 г.
Good Hotel ”
Clean, staffs are helpful and friendly
Оценявани 18 декември 2016
7,6
Много добър
Shun от Хонконг
Соло турист
Отседнахме една вечер в декември 2016 г.
Would recommend to friends”
Good location, staff is nice and helpful, room size is bigger than other nearby hotels at similar price level. Rooms are neat and tidy.
Оценявани 16 декември 2016
8,0
Отличен
Yogesh от Индия
Бизнес пътник
Отседнахме 2 вечер/и в май 2016 г.
Good value for money, recommended.”
Ideal for quick business visit, well maintained.
Оценявани 15 декември 2016
9,2
Изключителен
VB от Малайзия
Двойка
Отседнахме една вечер в декември 2016 г.
Nice hotel, Good Location and Value for Money”
Clean, nice and decent hotel with lots of eateries and convenient stores around. Good location with MTR entrance just next to it. Only few stations away from the busy central and happening entertainment districts. The hotel also provides free shuttle bus transfer to/from Airport Express Hong Kong Station.
Оценявани 13 декември 2016
8,4
Отличен
Mai от Виетнам
Бизнес пътник
Отседнахме една вечер в ноември 2016 г.
Good hotel”
Nice & Clean hotel
Оценявани 07 декември 2016
8,0
Отличен
Mai от Виетнам
Бизнес пътник
Отседнахме 3 вечер/и в ноември 2016 г.
Good & high quality”
Nice hotel to stay
Оценявани 07 декември 2016
8,8
Отличен
Lee от Сингапур
Група
Отседнахме 4 вечер/и в декември 2016 г.
harbour view”
Nice clean hotel with friendly service. Everything is good except for the shower, which is similar to gym shower, and some people may not like it for lack of privacy
Оценявани 06 декември 2016
8,4
Отличен
Martin от Малайзия
Бизнес пътник
Отседнахме 3 вечер/и в октомври 2016 г.
Good location”
Location is jz next to the MTR station. Many local food nearby a plus point.
Оценявани 20 ноември 2016
8,0
Отличен
Lawrence от Канада
Семейство с малки деца
Отседнахме една вечер в октомври 2016 г.
Economy Hotel”
Cheap price. Shuttle service is good and also the hotel is close to the MTR station
Оценявани 08 ноември 2016
8,0
Отличен
Pei от Сингапур
Двойка
Отседнахме 4 вечер/и в август 2016 г.
Value for money!”
Near the metro & great service!
Оценявани 11 октомври 2016
6,8
Приятен
WEN от Сингапур
Двойка
Отседнахме 3 вечер/и в септември 2016 г.
Small and clean hotel, in a convenient location near MTR”
We stayed for 4 days 3 nights over the Autumn Festival weekend. The hotel was located in a convenient spot, accessible by Airport Bus A10 and very near the MTR Exit B2. The receptionists were polite and able to speak English well. The hotel attendants who made our rooms were diligent and did their jobs well. Linens and bathrooms were clean. On the downside, they could only give us two single beds due to the shortage of rooms. The view from the room was not very desirable as it faced a building which was under construction. There was no exciting shopping centers around that area as it was mainly residential and at the foot of HKU.
Оценявани 22 септември 2016
6,4
Приятен
Kwan от Португалия
Соло турист
Отседнахме една вечер в август 2016 г.
Near HKU”
New hotel and clean.
Оценявани 02 септември 2016
10,0
Изключителен
Duoduo от Китай
Двойка
Отседнахме 3 вечер/и в август 2016 г.
excellent experience”
The hotel has shuttle bus which can pick you up and send you off to the airport express. The location is only 2 mins away from the HKU train station and there are some convenient local restaurants nearby. We had the sea view and it was excellent. I think the value is good for for the $ we paid.
Оценявани 23 август 2016
8,0
Отличен
Teh от Малайзия
Бизнес пътник
Отседнахме 5 вечер/и в август 2016 г.
In summary, it is a great place to spend nights in it.”
No comment
Оценявани 10 август 2016
9,6
Изключителен
HSING-CHIEN от Тайван
Бизнес пътник
Отседнахме 4 вечер/и в август 2016 г.
Almost good.”
Almost good.
Оценявани 07 август 2016
6,8
Приятен
Andre от Индонезия
Бизнес пътник
Отседнахме 5 вечер/и в юли 2016 г.
Stay”
Stay was enjoyable
Оценявани 01 август 2016