Резервирайте сега: Imperial Hotel Tokyo

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9,2
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10
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9,2
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10
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Състояние/Чистота на хотела9,5
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Местоположение9,5
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Услуги9,5
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Показване на 292 проверени коментари от гости
10,0
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CHO от Южна Корея
Семейство с големи деца
TOWER BUILDING STANDARD TWIN - Breakfast
Отседнахме една вечер в август 2018 г.
An Immaculate Experience”
The Imperial Hotel was perfect from check-in to check-out. The staff is most courteous, the room was immaculate, and there isn’t one thing I didn’t love about the hotel. I would be back in a heartbeat.
Оценявани 20 август 2018
10,0
Изключителен
Alvin от Индонезия
Група
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в юни 2018 г.
One of the BEST SERVICE Hotel, i’ve ever been in”
My stay in Imperial Tokyo is memorable. One thing about this hotel that i highlight is their level of customer service, is really really great. The hotel room itself looks very modern , good, and very comfortable. The location of the hotel is also very strategic, 1 minute walking to Hibiya metro station, also very near with Hibiya shopping mall. When i saw some pictures from the websites, i was kind of worried that the hotel looks a little bit old from those pictures. But, let me tell you, that this is wrong. The moment you stepped into lobby of the hotel, you’ll find really good atmosphere of what a 5 star hotel should be. Their level of customer service is really high with a touch of Japanese hospitality. All in all, i suggest everyone to stay in this hotel.
Оценявани 21 юни 2018
10,0
Изключителен
Lorinne от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 4 вечер/и в септември 2018 г.
Impeccable service”
First visit to Tokyo, and this hotel felt Central to where we wanted to go in different directions. Staff was incredibly helpful. Lots to do in the hotel itself and just around it. The beautiful bar which retains Frank Lloyd Wright original elements from the early 20th century incarnation of the hotel does allow smoking, which kept us out of it, but could be a positive if that's something you like. Overall, a great experience.
Оценявани 29 септември 2018
9,6
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Lizhou от Хонконг
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в април 2018 г.
Extremely good service”
We are extremely satisfied with the service. All staff we met were very friendly. Although the hotel is not the most modern style (if it was, I believe it should be 50% more expensive), all room facilities are very convenient to use. Only slight drawback is that it requires 5-10 min walk to subway stations. But most of the time it's not an issue. Definitely value for money and you feel warm and comfortable staying at this hotel!
Оценявани 18 април 2018
9,2
Изключителен
MARIANNE от Великобритания
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в август 2018 г.
Excellent location ”
Excellent location, very attentive staff. Rooms in main building are light and nicely decorated, well equipped bathrooms. Drinks in the bars are expensive even by Tokyo standards. However the location in Ginza means there is a huge number of restaurants and bars nearby, great transport links and proximity to the Imperial Gardens
Оценявани 26 август 2018
10,0
Изключителен
Samuel от Тайван
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в октомври 2018 г.
The best hotel in the world”
If you want to stay in the real 5 star-rated hotel that provides the highest quality of service, Imperial Hotel of Tokyo is your answer.
Оценявани 22 октомври 2018
9,2
Изключителен
Keisuke от Япония
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в август 2018 г.
good enough”
all the service is good. restaurant is expensive. i stayed another tower, little bit far from lobby.
Оценявани 22 септември 2018
10,0
Изключителен
jing от Хонконг
Двойка
Отседнахме 3 вечер/и в септември 2018 г.
Great service great location”
The outlook of the hotel is a bit outdated but staff were great and very polite. Room service were yummy and the location was very convenient, a few minutes walk to Ginza shopping area.
Оценявани 20 септември 2018
9,2
Изключителен
Rini от Индонезия
Бизнес пътник
Tower Standard Double [Sleeps 1]
Отседнахме 2 вечер/и в август 2018 г.
Perfecto!”
Clean and nice staff.
Оценявани 06 септември 2018
9,2
Изключителен
Varee от Филипини
Семейство с големи деца
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в август 2017 г.
Excellent”
It was indeed a 5-star experience. Staff were very accommodating. The location is near the shopping area and the JR line station. Hibiya park is just right across the hotel. Airport limousine bus also stops at the hotel.
Оценявани 17 август 2017
10,0
Изключителен
Gavin от Сингапур
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 4 вечер/и в май 2016 г.
Excellent location, great facilities, top-notch service”
This is our 2nd stay at Imperial Hotel and the experience is just as great as the first. The hotel has 9 restaurants serving excellent food.. especially the Ten-ichi restaurant with the best tempura in town. Service standards are overwhelming, great bathroom, clean and comfortable room. Will stay here again for our future trips to Tokyo as well.
Оценявани 20 май 2016
8,7
Отличен
Hasan от Индонезия
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 2 вечер/и в септември 2013 г.
An Iconic Hotel that represent Japan”
Staff was very Friendly, service is excelent, near to the shopping area
Our stay was good, the service was excellent right from the checked in area we were warmly greeted. the location was near shopping center, but the room is rather small. the decoration was Japanese style.
Оценявани 16 януари 2014
9,7
Изключителен
Christopher от Австралия
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в юни 2013 г.
Brilliant. They upgraded me to a suite!”
Location, High quality, Famous
Absolutely great. Upgraded from a 32m2 standard room to a 72m2 suite with separate living room, bedroom, walk-in closet and en-suite bathroom. Great city views out of all rooms overlooking Tokyo, in particular Ginza. Spectacular nightview with city neon lights.
Оценявани 23 юни 2013
10,0
Изключителен
Kristi от Индонезия
Семейство с големи деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в декември 2012 г.
Great location and service”
Great location next to restaurants and very close walk to Ginza. Staffs were very attentive and quick service. Close to metro station.
Since we are a family, when we arrive, they have arranged us to be in the same floor and they even upgraded one of our room so that all of us can stay next to each other. They have lots of staffs and they are very helpful during check ins, arranging our transport and letting us know the good places to eat around.
Оценявани 08 януари 2013
8,0
Отличен
Wilson от Сингапур
Бизнес пътник
Делукс кинг стая в основна сграда
Отседнахме 4 вечер/и в ноември 2012 г.
Great service and location”
Service, location
This was my second stay at the Imperial Hotel and it has one of the most polite and sincere guest services. One minor gripe is that similar to most other Japanese hotels, they do not provide complimentary bottled water although the other beverage amenities were great. Location is great for exploring the area between Shimbashi and Ginza. Lots of great food places around to try out.
Оценявани 29 ноември 2012
8,0
Отличен
Greg от Австралия
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 2 вечер/и в юли 2012 г.
Very good standard in general”
Excellent location for both Imperial Palace and Ginza
Very good standard in general, but so large that getting around the hotel is time-consuming, particularly the Tower wing which does not have a spearate street level entrance.Check in was chaotic, took my own bags to my room as all bellboys busy. Room is very comfortable, toiletries are high quality. In room internet access via LAN was fast.
Оценявани 12 юли 2012
10,0
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Joel от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в октомври 2018 г.
Fantastic Hotel”
Most.courteous service, EVER! The staff at this hotel is absolutely awesome!
Оценявани 28 октомври 2018
10,0
Изключителен
Christopher от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 12 вечер/и в май 2018 г.
Excellent, as Always”
For service, location, drink and dining options, room amenities (especially the shower), the Imperial Hotel cannot be beat. This iconic facility must be experienced. The lobby has the best "people watching" in Tokyo. The staff's attention to detail is amazing.
Оценявани 17 май 2018
10,0
Изключителен
Kimberly от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в април 2018 г.
Couldn’t be happier”
We only stayed 1 night, but the hotel was so lovely. Staff were incredibly polite and helpful. We were upgraded to a suite, which surprised me since we booked with a 3rd party website. It was a great surprise as the room and amenities were incredibly luxurious with great views. Would highly recommend and stay again.
Оценявани 20 април 2018
8,0
Отличен
Erin от САЩ
Семейство с малки деца
Делукс кинг стая в основна сграда
Отседнахме 2 вечер/и в март 2018 г.
Enjoyed our stay”
We were upgraded at check-in to the Imperial Floor which was really nice. Room was nice, toiletries/amenities were wonderful; No crib for baby older than 1, which is a bit annoying as we had to make a spot on the floor for the baby. Babysitting service for the baby is very costly for multiple children--it was charged per child per hour, as opposed to an incremental increase--so would have been US$90 an hour for 3 kids... But baby room was great for the 17 month old when we left him. Location is very convenient. Lobby etc. a bit dated. more of a business hotel than a family hotel, but the room was nice, location is nice and the Imperial section is very nice.
Оценявани 03 април 2018
8,8
Отличен
Lydia от Тайван
Двойка
Стандартна стая с две единични легла
Отседнахме 3 вечер/и в март 2018 г.
Great value for five star hotel in Tokyo”
Hotel is very well managed with excellent service, great food and good location. It is best value for five star hotel in Tokyo. The only weakness is the concierge, the ladies working there seems not as well trained as other Western hotel, can not really either communicate or understand Western guests’ taste or preference.
Оценявани 01 април 2018
8,4
Отличен
Tan от Сингапур
Семейство с големи деца
Стандартна стая с две единични легла
Отседнахме 2 вечер/и в декември 2017 г.
Отличен”
Well mannered,happy n polite staffs, great n prompt service when we need to replace toiletries items. Helpful in assisting us to get our transport to n fro any location. We are pleased to have same hotel as our son who us on work assignment, thus we have more time well spent in Tokyo. Our sincere appreciation for your well trained staffs,that gives us pleasant memory, and also a great asset for yr company. Keep up your great attitude n keep smiling..
Оценявани 21 декември 2017
10,0
Изключителен
Sue от Австралия
Група
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 4 вечер/и в ноември 2017 г.
Sue”
A wonderful hotel. We got an upgrade as a lovely surprise for the start of our holiday. In Japan. Everyone was SO helpful and friendly and courteous. Will definitely stay here again next time we visit Tokyo.
Оценявани 27 ноември 2017
9,6
Изключителен
Oswald от Малайзия
Двойка
Отседнахме 2 вечер/и в юли 2018 г.
impecable clasic hotel”
Esplendid service.
Оценявани 21 юли 2018
8,8
Отличен
WAN от Сингапур
Соло турист
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в юни 2018 г.
Excellent service in the heart of Ginza”
Within good access to Ginza shopping belt. Excellent service from hotel front desk to transport desk & room cleanliness is commendable. Very pleased & surely will return again.
Оценявани 02 юли 2018
6,8
Приятен
KAH от Австралия
Семейство с малки деца
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 4 вечер/и в юни 2018 г.
An expensive business class hotel”
Grand hotel but dated and tiny room. Paid more than AUD 500 a night stay, breakfast not included, and this hotel wants to charge per person for use of swimming pool and gym (unless you book more expensive rooms).
Оценявани 01 юли 2018
10,0
Изключителен
yumiko от САЩ
Двойка
Делукс кинг стая в основна сграда
Отседнахме 3 вечер/и в март 2018 г.
Изключителен”
Always presant and professional service.
Оценявани 08 април 2018
10,0
Изключителен
Petch от Тайланд
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в март 2018 г.
A great place as always”
A great place to stay and always remember
Оценявани 14 март 2018
9,2
Изключителен
Francis от Малайзия
Семейство с малки деца
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в декември 2017 г.
Изключителен”
Great location and friendly staff.
Оценявани 24 декември 2017
10,0
Изключителен
Christopher от Великобритания
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в ноември 2017 г.
Excellent service and facilities in every way.”
We enjoyed our stay at the Imperial Hotel and were impressed by the facilities, the cuisine for breakfast in the Parkside Diner and the exemplary courtesy and helpfulness of all your staff. We would recommend the hotel unhesitatingly to anyone wishing to stay in a central position in Tokyo prepared to pay an appropriate price for top-class experience.
Оценявани 24 ноември 2017
10,0
Изключителен
William от Австралия
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в ноември 2017 г.
We loved this hotel”
The Imperial Hotel was exemplary. We stayed just one night, the last night of our Japan holiday - we would have liked to stay longer! Public areas and our room were beautifully appointed. Staff were very attentive to our wishes. We joined the Imperial Hotels International Club before our arrival at the hotel and were upgraded to an Imperial room in the old building (we had originally booked a standard tower room). There is a real sense of history at the hotel and the architecture is from an other era - fascinating. We would definitely stay there again when we visit Tokyo again.
Оценявани 23 ноември 2017
10,0
Изключителен
Lynette от Сингапур
Семейство с големи деца
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в ноември 2017 г.
Outstanding service in an outstanding hotel ”
This is truly one of the great hotels that emphasizes service and elegant style. It is superbly situated near the Ginza and the Imperial palace and is close to at least 3 subway stations and Tokyo station. From the minute you enter the staff were impeccable - polite gracious and friendly, ready to help at any time. We were delighted to be upgraded to the top floor of the Tower building whose rooms overlooked the Ginza, quite a stunning site at night. The complimentary continental breakfast was served in our room with silver service on a trolley. The rooms amenities were outstanding and we were very comfortable throughout our stay. My parents stayed here in the 60s and loved it. If you get a chance stay here please do and you will not regret it. We would love to come back soon!
Оценявани 20 ноември 2017
10,0
Изключителен
Winnie от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 2 вечер/и в септември 2017 г.
Excellent service and location”
I would return to the Imperial hotel. The service was great and it was within walking distance to the Tokyo Station and a very short taxi ride if you have luggage. The airport limousine was very convenient. We were informed that we were given an upgrade and then the check in staff crossed out the complimentary continental breakfast on the upgrade information sheet. It was alright with us, but found it a bit "tacky." To cross it out in front of us.
Оценявани 16 септември 2017
9,6
Изключителен
David от САЩ
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в април 2017 г.
Imperial a World-Class Hotel”
No matter how widely you've traveled, the Imperial Hotel is a wonderful experience, and the best of Japanese service. It wasn't that our room was especially huge or extravagant, but rather a sense that everything worked really well and the staff really cares about guests. The electronic keys opened the doors quickly and easily, the shower was great and had a temperature control that worked, the room had a control panel for the room temp and lights and both worked like a charm (when was the last time your room thermostat in a hotel actually worked?). If you need anything, like ice, it's immediately delivered to your room....and the staff refuses tips (like many service people in Japan)! The pool/sauna/whirlpool are a dream, and equipped with everything including fresh hair brushes and razors. Our only gripe came one day when we returned about 2 pm from a day out and the room hadn't been cleaned. One call quickly straightened that out, and on other days we learned to request that our room be cleaned by noon or 1. Only other quibble is that rooms The Tower (a second building) require a bit of a walk from the main hotel. But that is compensated for by the elevators that work very well, no matter how busy the hotel. A great hotel experience overall.
Оценявани 30 април 2017
9,6
Изключителен
Jeremy от Австралия
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 5 вечер/и в март 2017 г.
Very tidy package ”
Hard to fault the service here, they try very hard to help you have a great stay, book restaurants in advance etc. it is a little dated and could use a place that does a proper coffee but you can get an espresso across the road. Would come back as it is in such a good location.
Оценявани 16 март 2017
9,7
Изключителен
Timothy от Великобритания
Семейство с малки деца
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 4 вечер/и в февруари 2016 г.
One of the best stays in Tokyo”
Service, location, fast check out
From the minute we areived until stepping back into a taxi to leave, the hotel staff couldnt do more to help up. Superb hotel, excellent facilities with very responsive and attentive staff. The location of the hotel was perfect for us, with a 1yr old it was easy to walk into Ginza find food or coffee in the area and wander around soaking up Tokyo. Two main metro stations also walking distance helped move around the city without needing taxis the whole time. The hotel service was exemplary, from the check in at reception to concierge to the room service delivery, everyone tried to make us feel at home and do all they could to help us relax on holiday. Would highly recommend this hotel, perhaps not the cheapest, but certainly amazing value for money and perfect for a city trip like this when you eventually want to escape thencity and chill in your hotel at the end of anlong day walking around.
Оценявани 10 февруари 2016
6,3
Приятен
Lin от Тайван
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 2 вечер/и в ноември 2015 г.
Good Location but Old Style”
Location
Room are old style, not luxury, the cheap chair in the bathtub just kill the taste. Donot expect any windowview but office buildings surrounding it... In general good location and many restaurants inside the hotel and nearby.
Оценявани 11 януари 2016
10,0
Изключителен
Wayne от Сингапур
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме една вечер в ноември 2015 г.
Excellent stay”
Hospitality of staff, location of hotel and grandeur
The Imperial Hotel Tokyo was our last night in Japan after 14 days. We had stayed in various ryokans and 5* hotels, but the Imperial Hotel Tokyo leaves the biggest impression. The Imperial Hotel Tokyo noted that my wife and I were on our honeymoon and upgraded us to a suite. The suite itself was impressive. A large living room, a king-size bed, free movies, gold trimmings on bathroom fittings... it was a shame that we had only stayed one night. The hospitality of the hotel and staff was noticeable at every turn. The staff greeted us at corridors, lift lobbies and other public areas. There was an old world charm in this hotel. I would most definitely stay in this hotel again the next time I am in Tokyo.
Оценявани 24 ноември 2015
9,3
Изключителен
Eric от Великобритания
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в септември 2015 г.
Great hotel”
Service,spaciousness and good dining.
Everything was excellent about this hotel. The staff were friendly and helpful. The rooms were a good size and nicely furnished. Our room overlooked buildings; it would have been better if it had overlooked the park. The food in the Brasserie was excellent.
Оценявани 21 септември 2015
10,0
Изключителен
monita от Малайзия
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в ноември 2014 г.
Top Notch”
Location, Service and Satisfaction
It has been my favourite for the past few years. One of the oldest and prestigious 5 star hotel in Ginza area. It is situated close to the Imperial palace which makes it even more exclusive. Service needless to speak is good, 5 star hotel at a 6 star service level.
Оценявани 26 май 2015
9,7
Изключителен
Joseff от Малайзия
Семейство с големи деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в октомври 2014 г.
Imperial Hotel Tokyo”
Clean, convenient and spacious
The room looks a bit old in style hence it is more suitable for matured guests (above 40 years). Nevertheless it is very convenient as it's neatr to Ginza. Hibiya station is nearby too. In the hotel itself, they are many good restaurants. We had sushi, tempura & Kaiseiki meals at different restaurants in the hotel. I would definitely stay in this hotel again.
Оценявани 15 октомври 2014
9,7
Изключителен
Robyn от Австрия
Група
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме една вечер в февруари 2014 г.
Tokyo has something to interest everyone.”
Location, service and interesting history.
From the Check-in to Check-out - everything was exceptional. They had noted my special request - as two lady friends traveling on a birthday celebration - and not only provided the twin bed room but also a gift and an upgraded room (to the main building, with a sitting room). We enjoyed shopping in the arcade downstairs also and were delighted by the wonderful service. Thank you Imperial Hotel Tokyo ! We might just make this an annual event !!
Оценявани 24 февруари 2014
7,3
Много добър
timothy от Австралия
Соло турист
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 4 вечер/и в ноември 2013 г.
Grand old Dame”
A stay at The Imperial is still a special experience due to the attentive staff and quality room appointments. It evokes a grander era of luxury travel.
You are aware that thought and effort is being put in to to make your stay relaxing and enjoyable and this makes a difference. I like the ambience of the room but was hopelessly spoilt on an earlier stay with an upgrade to a suite after which every subsequent room seems small. The American breakfast was a huge disappointment. Cold and tasteless, scrambled eggs too thin. Not inspired to order room service after that. Otherwise, no complaints and will stay again.
Оценявани 06 декември 2013
10,0
Изключителен
LUO от Китай
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 5 вечер/и в септември 2013 г.
cosy hotel”
gym, service, food
The hotel is located in the central business district. It is within walking distance to the metro station. The restaurants in the hotel is pretty nice and worth trying. The gym is fantastic though it's paid per usage. There are many places for sightseeng nearby as well. I will definitely visit this hotel when I go to Tokyo again. I highly recommend it to every business traveller.
Оценявани 26 септември 2013
10,0
Изключителен
LUO от Китай
Бизнес пътник
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 5 вечер/и в септември 2013 г.
Nice hotel in business district”
Location, Gym, Hospitality
It was a pleasant stay at Imperial hotel, shuttle buses are provided directly from the airport to the hotel. the location is convenient right in the center of the business district, i highly recommend it if you attend business conference in Tokyo. There are also many places for sightseeing and shopping nearby. Metro station is within walking distrance.
Оценявани 24 септември 2013
8,3
Отличен
Jeremy от САЩ
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 4 вечер/и в юли 2013 г.
We enjoyed our stay”
Location, staff,
My stay at the Imperial Hotel was very nice. I had an in-room massage which was nice. They charged extra for the gym, which I thought was unncessary and should have just been included as per the custom in most hotels I stay. but otherwise it was great.
Оценявани 29 юли 2013
8,7
Отличен
Ruby от САЩ
Соло турист
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 4 вечер/и в април 2013 г.
Fabulous hotel!”
Location, food, service
The Imperial is steeped in tradition as perhaps the oldest international hotel in Japan. Frank Lloyd Wright's famous and beautiful building was its distinguishing characteristic during the postwar era. It's now a bustling tower and main building, just like most other hotels. But, the location is superb, within minutes of all the convenient subways and JR lines; loads of shopping around the corner; with the fabulous restaurants and watering holes which make Ginza the top neighborhood in Tokyo. The staff is some of the best in Japan and they take great pride in working at the Imperial. When I return to the Imperial, I would opt to stay in the main building next time. The Tower is a trek from the closest hotel coffee shop, therefore I ordered room service for breakfast every morning. It was prompt and excellent. Also, foreigners can join the Imperial Hotel Club at no extra cost. I found the Club lounge to be a good place for meetings, and didn't mind the extra charge for drinks/snack.
Оценявани 29 април 2013
9,0
Изключителен
Thomas от Германия
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в април 2013 г.
The Imperial will take care about you!”
cleanliness, service, size
Upon our arrival we got a complementary upgrade to a Junior Suite :) The hotel is a huge property and well established. The staff is very friendly and helpful. We felt well taken care of, which spreads a feeling of contentment, convenience and happiness. At least about the hotel we didn’t need to worry in these 4 days. Don’t expect a hyper modern Boutique Hotel with fancy stuff. The interior in the hotel as well as in the room is as the name says… Imperial! We have been very fortunate and more than happy to stay at the Imperial Hotel.
Оценявани 26 април 2013
9,3
Изключителен
Jeff от Великобритания
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 4 вечер/и в април 2013 г.
THE CONSISTENT IMPERIAL HOTEL”
Location, staff, comfort
It has been nearly nine years since I was last at The Imperial Hotel and so I was looking forward to this trip. Apart from some refresh the hotel is still as good as before. There are other hotels in Tokyo that are more modern but there is an atmosphere at the Imperial that is unique, and very enjoyable. Look forward to another visit hopefully in less than nine years.
Оценявани 23 април 2013
9,7
Изключителен
Albert от САЩ
Бизнес пътник
Делукс кинг стая в основна сграда
Отседнахме 3 вечер/и в април 2013 г.
As always, excellent”
High quality facility, staff and dining
I have come to expect a high quality at the Imperial and have never been disappointed. The facility is of high quality, including the fitness center and pool. The rooms are clean and comfortable. Staff is there to make you happy.
Оценявани 21 април 2013
9,7
Изключителен
Benjamin от Великобритания
Семейство с малки деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в април 2013 г.
Very comfortable and enjoyable”
Excellent facilities and very polite and helpful staff
The location of the hotel was great: being right by Hibiya park. There are some really little characterful local bars and eateries very near by in the Ginza district. The Ginza disrict is also the main shopping district for clothes which keeps the ladies happy! The service at the hotel was excellent and the bathroom design was outstanding. A top quality hotel.
Оценявани 16 април 2013
8,7
Отличен
Panoo от Тайланд
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме една вечер в януари 2013 г.
Location is good,room facility is a bit old style.”
Hotel facilities,Location,Many Accesses.
For business purpose might be good,location is very good to move around both on the surface and through the subway underground. Close to Ginza where plenty of nice restaurants and shopping malls are available. I have booked the room with Agoda and it is very convenient when checking-in and out. The price is a bit expensive not recommend for long stay. It is good for not more than a week stay.
Оценявани 02 февруари 2013
10,0
Изключителен
Inna от Русия
Семейство с малки деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 2 вечер/и в януари 2013 г.
Just excellent”
Absolutely fantastic service, staff is very helpful and polite. The rooms are comfortable and have everything one would need during a stay. And everything is functioning in the room,
i loved this hotel. the location is perfect, we walked from the station there. around the hotel there are plenty of dining options, including restaurants with international cuisine. the hotel lobby is gorgeous and very spacious. check in was extremely fast. we were escorted into the room and shown how everything worked. the bed was a heaven! in short: just go there and enjoy.
Оценявани 30 януари 2013
7,7
Много добър
Cheong от Бруней Даруссалам
Семейство с малки деца
Делукс кинг стая в основна сграда
Отседнахме 3 вечер/и в юли 2012 г.
Classy hotel in Ginza.”
Excellent standards and location
Expensive but excellent quality hotel. Only 5 minutes walk from main Ginza shopping. Many restaurants but very expensive. Better to go to the many small restaurants outside hotel or under the railway. The room is larger than average Tokyo hotels and there is a service manager on each floor.
Оценявани 30 август 2012
9,0
Изключителен
TAN от Малайзия
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в юли 2012 г.
Great Location with Generous Rooms”
Clean,Smoke Free and attentive chamber maids
As a regular toThe Imperial Hotel, the standard of service and attention paid to guests' preference is indeed above par excellence. I am, as usual, satisfied with the bedroom/bathroom cleanliness and the prompt attendance of the service staff. My stay in Tokyo has revolved between The Imperial Hotel and Okura (New Wing) which is split 60/40% respectively. A recommendation I wouldl like to make, which is common practice in hotels like Shangri-la, is the special welcome accorded to guests who have stayed at the hotel before i.e. all your particulars are completed before the guests' arrival and we either sign the completed check-in forms or it is brought to the bedroom for signature. Each such guest is welcome by their last name....and it makes the guest feel really good.....especially after a long flight. Such a welcome will surely be a breath of "fresh air" to any traveller. Gim Hoe Billy, TAN
Оценявани 05 август 2012
10,0
Изключителен
Trevor от Австралия
Двойка
Делукс кинг стая в основна сграда
Отседнахме 2 вечер/и в юли 2012 г.
Absolute charm and luxury”
Being looked after by caring staff
I have read reviews that say the Imperial being old and out dated. It may have been constructed in 1967, but it has the warmth, charm and elegance that equals and surpasses many hotels of the world. This is our second stay at the Imperial and we will certainly be staying again. The hotel staff, and those of the many restaurants, are professional and go out of they way to ensure your stay is without fault.
Оценявани 16 юли 2012
8,7
Отличен
Kieren от Австралия
Семейство с големи деца
Делукс кинг стая в основна сграда
Отседнахме 5 вечер/и в юни 2012 г.
Fabulous Location”
Location, service
The hotel is located right by the Imperial Palace and one of the largest green areas of Tokyo. The hotel is also an easy walk from the Ginza shopping area. The service is first class, but this is not really a tourist hotel. Short sleeves are frowned on and the local Japanese stare at any one in holiday shorts. Men are expected to wear a jacket in the public areas of the hotel, although we did not comply with this, we were pointed towards the sign frequently requesting a jacket to be worn.
Оценявани 01 юли 2012
9,0
Изключителен
Anup от САЩ
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 5 вечер/и в май 2012 г.
Lovely hotel with excellent service”
Good location - 5 minutes walking to Ginja, great service,
We stayed for 5 nights. Upon arrival we were upgraded to a junior suite and we stayed in the main building. Main building fully renovated and rooms are comfortable. However there was not much of a view outside.General level of service was exceptional.
Оценявани 06 юни 2012
9,7
Изключителен
yong от Сингапур
Соло турист
Делукс кинг стая в основна сграда
Отседнахме 4 вечер/и в май 2012 г.
Great location with exceptional service . ”
Situated opposite royal palace grounds . 10mins Walking distance to heart of shopping area Ginza.
Always a pleasure to revisit Imperial hotel who makes staying abroad " a home away from home ". Exceptional service all round , especially concierge information on almost everything a guest requires . Consistent Quality at all hotel F&B outlets .
Оценявани 12 май 2012
8,7
Отличен
Dianne
Семейство с големи деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в април 2012 г.
Excellent Hotel - lives up to all expectations”
Location, staff, amenities, comfort
Once again, staying at the Imperial was a pleasure! The staff provide professional, friendly service, the rooms are excellent and I found the location handy with easy access to both the subway and taxi's and tours
Оценявани 17 април 2012
9,7
Изключителен
Praphan от Тайланд
Семейство с малки деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 7 вечер/и в март 2012 г.
Lovely hotel and service with a smile”
good services
i was given a good service provided by the staffs in the hotel. the location of the hotel is also very closed to many shopping centers and restaurants. the hotel's room is very big when compare to other hotel and all the necessary items such as towels and blankets are very clean. it also has a free internet access via wifi.
Оценявани 05 април 2012
9,0
Изключителен
Robert от САЩ
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 5 вечер/и в март 2012 г.
Worthy of repeat stays.”
Wonderful staff. High quality ambiance. Great water pressure in shower. Quiet rooms. Great location.
This week was my third stay at the Imperial Hotel Tokyo. I am a member of the Imperial Club, so I asked if any room upgrades were available. This was not possible, so my wife and I shared a somewhat small room. We both really appreciated the great water pressure in the shower. We thought there might be a Sunday brunch in the top floor restaurant and were surprised to see breakfast (only) had ended as early as 9:30am.
Оценявани 01 април 2012
9,7
Изключителен
Leif от Дания
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме една вечер в януари 2012 г.
our home away from home”
ambiance
as always, the imperial stands out for its superior service, convenient location, and first-class accommodation. the 'tea time' is particularly nice and a good meeting place. the location across from hibiya park is lovely and invites pleasant walks. bus service to/from narita was flawless and convenient. agoda was a good deal.
Оценявани 25 януари 2012
9,0
Изключителен
Baromkoch от Тайланд
Семейство с големи деца
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 2 вечер/и в декември 2011 г.
a bit pricy but rooms are roomy and great location”
service is good(do not accept tip), roomy,location
Breakfast on 17th floor is great but long queue. I have packages send to the hotel under my name not room number(I do not know the room number when I order those packages and they manage to send to my room efficiently. Very polite and they really use a lot of staffs to give good service. I will go back there again.
Оценявани 21 декември 2011
8,0
Отличен
Miles от Великобритания
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в ноември 2011 г.
Efficient staff lovely comfortable and central”
Good size room comfortable bed everything perfect
Comfortable room, good massages, central position, staff lays helpful. Mainly business hotel but we enjoyed our stay Internet connection fast Traditional weddings take place at hotel which is fun to observe
Оценявани 08 декември 2011
9,0
Изключителен
AKIL от Танзания
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 4 вечер/и в октомври 2011 г.
hotel where guest is the king”
hotel staff go out of their way to make guest feel welcomed and comfortable. all staff are efficient and friendly.
when i checked in, the counter staff could not locate my agoda booking but instead they found another booking done by my host. i explained them about booking done via agoda and gave them the copy of booking. they gave me a bigger room while promising to check next morning with agoda. the next day, the hotel confirmed that they had agoda booking and would change me to another room. the staff appeared very apologetic for this small mishap. to make up, they waived of room service breakfast i had that morning!! this was great gesture for something very minute which shows great care and high standards imperial hotel sets for itself.
Оценявани 07 ноември 2011
9,3
Изключителен
Paul от Великобритания
Бизнес пътник
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в юни 2011 г.
A very good business hotel in a great location”
Location, service
From arrival at the hotel through to check out you can't fail to be impressed with the dedication to helpfulness demonstrated by the polite and courteous staff at the Imperial hotel. Located next to the Imperial palace in Tokyo this is a great hotel with impressive facilities.
Оценявани 08 август 2011
9,3
Изключителен
Sandra от Австралия
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в юни 2011 г.
Classic Elegant Japanese Western Style Hotel”
Grand scale and excellent location
the imperial is a classic historic hotel in the heart of tokyo. the proportions are grand and the feel is one of elegance and social significance. the huge foyer is clearly a site of particular social significance for the local japanese as well dressed people filter in and out pursuing various activities in and around the ground floor area. the look is an old world chic which is somewhat comforting in this environment. the staff are attentive and extremely helpful and it would be hard to fault any aspect of the service offered within the hotel. charming and well appointed.
Оценявани 29 юни 2011
9,7
Изключителен
Tomokazu от САЩ
Двойка
Супериорна кинг стая в основна сграда – непушачи
Отседнахме 3 вечер/и в май 2011 г.
good greeting, big room and great service”
Location
all over, the service was excellent. also, secutiry was so effecient such as each floor have entry door to hallway, then go to the room after entry door. moreover, hotel person keep staying the elevator area to avoid suspicious person to enter. this hotel has the japanese spirit called "omotenashi" great.
Оценявани 08 юни 2011
9,7
Изключителен
christopher от Австралия
Двойка
Стандартна кинг стая или с две единични легла в Tower Building
Отседнахме 3 вечер/и в април 2011 г.
All was wonderful”
The staff, nothing too much trouble, well located
the most immpressive aspect of our stay was the welcome when we arrived. the hotel foyer is spacious. the rooms well fitted . the service by all of the staff is a good as we have experienced around the world.every request was met promptly and with a smile. overall a great experience, congratulations to the imperial hotel.
Оценявани 13 април 2011