Резервирайте сега: Inna Grand Bali Beach Hotel

Много добър
Въз основа на 1993 отзивиВижте мнението на гостите
7,3
/
10

Последни коментари от клиенти

Agoda отзиви (1993)Booking.com (1393)
7,3
/
10
Много добър
Въз основа на 1993 отзиви
Състояние/Чистота на хотела6,7
Удобства7,0
Местоположение8,2
Комфорт на стаята и качество7,0
Услуги7,4
Съотношение цена-качество7,4
Предоставено от проверените гости на Agoda
Всички езици
Всички типове туристи (1993)
Всички типове стаи
Показване на 1553 проверени коментари от гости
4,7
Yana от Русия
Семейство с големи деца
Отседнахме 7 вечер/и в април 2014 г.
три переезда за две недели”
море, большая территория, неплохой бассейн
За две недели нам сменили три номера, каждый переезд занял по полдня. Все переезды были внезапными, ключи блокировали и забирали без предупреждения; вызваны были некомпетентностью, а точнее нежеланием персонала отеля сделать пребывание в отеле спокойным и комфортным. Фитнес-центра нет, что бы они ни писали на своём сайте. Есть комната 2х3м с ржавыми неработающими тренажёрами, у которых не все конечности на месте. Всё, что не связано с персоналом и инфраструктурой отеля - природа, небо, море, пляж - замечательно.
Оценявани 25 април 2014
8,0
Отличен
Olga от Русия
Соло турист
Отседнахме една вечер в март 2014 г.
очень старый номер”
близость к морю
Заявленным 5 звездам отель не соответствует у нас был недорогой номер в корпусе годов 70-80х В гостинице Интурист в Бресте в Белорусии было нечто похожее) Персонал тоже весь со времен открытия Но за 1900 руб в марте на двоих вполне сносно Рядом пляж с приставучим персоналом: кричащим тебе вслед: Наташа, массаж, давай давай и пр)))) В Сануре в принципе нужно выбирать только новые отели. Где ни жили - везде древность с вытекающими. Жила в отеле Нико Бали 5 в нуса дуа - несравненно. там, конечно, другие деньги, но свои 5 звезд и стоимость полностью оправдал А здесь бюджетный вариант 5 звездночного отеля со всеми вытекающими Главный вынесенный урок за 1.5 мес прибывания на Бали, живя в разных отелях в разных городах - не надо экономить на отеле!!!
Оценявани 13 април 2014
7,0
Много добър
Olesya от Русия
Бизнес пътник
Отседнахме 4 вечер/и в април 2014 г.
Не понравилось”
Расположение, много зелени, тихо
Ужасная работа персонала на ресепшн!!! При выезде не отдавали депозит 100$, просили оплатить за стирку вещей, которой не было. 20 минут выяснили, что это не мы. Так же попросили помочь донести багаж до ресепшн (много багажа было), они никак не отреагировали!!! Больше туда не поеду.
Оценявани 07 април 2014
9,7
Изключителен
Alexey от Русия
Соло турист
Стая Делукс
Отседнахме 14 вечер/и в февруари 2014 г.
Хороший отдых”
близость к морю,хороший пляж,спокойная атмосфера
Отель очень неплохой!Море рядом,пляж чистый и спокойный-нет толпы на пляже и кучи народа!Отливы и приливы особо отдыху не мешали.Во время прилива можно накупаться сколько душе угодно,практически все номера с видом на море. Очень дружелюбный и вежливый персонал,море спокойное,район спокойный.Много китайских туристов ,но мне до них дела не было,они мне не мешали. Номера просторные,немного старовата мебель ,но на это тоже быстро закрываешь глаза.Вообщем отель можно выбирать для отдыха спокойно.
Оценявани 28 февруари 2014
10,0
Изключителен
Olga от Русия
Двойка
Отседнахме 7 вечер/и в декември 2013 г.
Всё отлично”
Море, пляж, чистота
Понравилось абсолютно всё. Чисто, очень уютно, очень вкусно кормят, большое разнообразие блюд шведского стола на завтрак. Красивая, большая территория, бассейны,большие полотенца, возможность кататься на велосипедах. Качественное и быстрое обслуживание. Вежливый персонал. Близко к морю, море чистое, хорошие пляжи. Отдыхали семьёй, очень понравилось, рекомендуем всем, кто хочет отдохнуть, набраться сил и получить массу приятных впечатлений.
Оценявани 10 януари 2014
9,3
Изключителен
EVGENY от Русия
Двойка
Стая Делукс
Отседнахме една вечер в септември 2013 г.
Великолепно”
Шикарная территория, очень чисто и ухоженно, очень вежливый персонал
Проживание прошло великолепно. При приезде на рисепшине попросили оставить депозит в 100$ за пользование мини баром, по окончанию отдыха его нам без вопросов вернули. В бунгало wi-fi сетки нет. В ресторане необходимо оплачивать не слабый % за обслуживание...около 25% от счета...номера чистые, но есть очень маленькие муравьишки....они не мешают, но очень боялись их привести к себе домой.
Оценявани 13 септември 2013
9,0
Изключителен
Anna от Русия
Соло турист
Отседнахме 15 вечер/и в август 2013 г.
шикарная территория, вежливый персонал”
близко к морю, тишина, хорошие спа
Великолепно, мы очень хорошо отдохнули.Отель, хоть и старенький, но очень уютный, красивая территория, завтраки однообразны-каждый день одно и то же
Оценявани 27 август 2013
9,3
Изключителен
Vladimir от Русия
Семейство с големи деца
Отседнахме 5 вечер/и в юли 2013 г.
Прекрасный отель, но староват и требует ремонта”
Огромная ухоженная, чистая, красивая, охраняемая территория, хорошие бассейны, у отеля свой пляж, доброжелательный персонал, хорошие завтраки
Отдых прошел замечательно. Отель большой, уютный, огромная красивая ухоженная территория, большие бассейны, персонал дружелюбный. Но отель староват и требует современного ремонта и замены сантехники и мебели. Впечатление все равно осталось приятное - хороший отель.
Оценявани 03 август 2013
9,7
Изключителен
ALEXANDR от Русия
Двойка
Стая Делукс
Отседнахме 29 вечер/и в февруари 2012 г.
Красивый отель и приветливый персонал”
шикарный пляж и очень большая территория
отель самый крупный на бали, расположен несколько уединенно, что обеспечивает ему минимальное, по сравнению с другими отелями санура, я уж не говорю о куте и джимбаране, где на пляжах между цыганами не протолкнуться, наличие местных жителей и посторонних. плюс охрана добросовестно контролирует свою территорию. за месяц пребывания мы пришли к выводу, что это один из самых лучших отелей бали. брать котедж или 10-ти этажный корпус не принципиально. номера везде большие, убирают каждый день. с корпуса удобно смотреть на океан. шикарный спа в отеле, если хотите сэкономить: с центрального входа перейти через дорогу и м. направо очень приличный спа салон, где за руб вас целый час будут разминать две молоденькие балийки. сказка! всем удачного отдыха!
Оценявани 13 март 2012
8,0
Отличен
Leonid от Русия
Двойка
Стая Делукс
Отседнахме 4 вечер/и в февруари 2012 г.
Хорошее расположение, но старенький отель”
вкусная еда в ресторанах отеля
Отдыхали с женой и друзьями в этом отеле четыре дня. У нас с женой был номер в главном корпусе на девятом этаже с видом на море. Друзья бронировали бунгало. Поселили их в обычный номер в двухэтажном корпусе. Бунгало ли это? Отель слабо тянет на четыре звезды по меркам Турции, да и выглядит он также. Особо удивило, что нас с женой при заселении не проводили с вещами до номера, выдали ключи и указали в сторону лифта. Приехали в отель в девять вечера, зашли в номер и стояли с чемоданами в полной темноте не могли включить свет (довольно своеобразное управление освещением, которое опять же таки нам не показали). Пляж нормальный, но отдыхать и загорать на нем не возможно, постоянно пристают с массажем, гидами и т.п. Лежаки приходилось таскать самостоятельно от бассейна. Номер убирали исправно, но о цветах на постели и других приятных мелочах не было и речи. Были проблемы с поиском дополнительных розеток. Чтобы поставить на зарядку фотоаппарат, видеокамеру и сотовый приходилось отключать половину освещения. Нам повезло с кондиционером, у друзей он еле работал. Понравились бассейн и территория отеля. Отель отлично подойдет для бизнес-конференций и подобных съездов.
Оценявани 11 март 2012
8,0
Отличен
Victor от Русия
Двойка
Стая Делукс
Отседнахме 8 вечер/и в февруари 2011 г.
Большой и красивый отель ”
Главное преимущество - большая и красивая территория. Возможность без стояния в пробках добираться до Убуда, деревень мастеров, парков для отдыха и развлечений.
Отель, безусловно, теряет былой лоск, но всё ещё очень привлекателен. Удобно селиться с детьми - море неглубокое. Обязательно учитывайте фактор приливов-отливов, они здесь чувствуются особенно. Удобно расположен для поездок по экскурсионным программам в глубь острова(Балийские пробки - суровая реальность). Очень приветливый персонал. Постарайтесь выбирать номер с видом на сад. Номера с видом на море либо очень дороги, либо расположены над центральным кондиционером отеля. А он всегда шумит.
Оценявани 28 февруари 2011
9,7
Изключителен
Svetlana от Русия
Двойка
Отседнахме 2 вечер/и в март 2010 г.
Ожидания оправдались”
Хороший отель,большая зелёная территория,достаточно разнообразное питание, красивое основное здание - скульптуры,много цветов
пляж - океан "уходит" во второй половине дня,по утрам возвращается часам к 9, но много водорослей, в праздники большое количество местного населения - шумновато
Отель достаточно хороший. Очень приветливый персонал. Огромная территория,поля для гольфа, несколько бассейнов. Убирали номера хорошо, имеются халаты и тапочки. К сожалению, попали в отель на "День тишины" и так как с территории отеля не выпускали даже на пляж, то было скучновато. В бассейнах было не протолкнуться из - за большого количества местного населения, приехавшего на празднование. Питание достаточно хорошее - разнообразно, есть фрукты.Недостаток - океан уходит, а когда возвращается - много водорослей.
Оценявани 26 март 2010
8,3
Отличен
DANILA от Русия
Двойка
Отседнахме една вечер в ноември 2009 г.
Inna Grand Bali Beach Hotel”
Отличный отель за 60 USD в день на двоих с завтраком, очень красивая ухоженная территория.
Завтрак не ахти, но в целом ok
Оценявани 10 ноември 2009
10,0
Изключителен
Vladimir от Русия
Семейство с малки деца
Отседнахме 14 вечер/и в март 2008 г.
В полне нормальный отель в Саруре на Бали”
Очень большой по площаде отель расположенный на берегу моря.
Оценявани 01 април 2008
7,2
Много добър
J. от Индонезия
Бизнес пътник
Стая Делукс
Отседнахме една вечер в октомври 2018 г.
Magnificent but old hotel, great value for money.”
This hotel is just magnificent, with large rooms, but its age is showing on parts of the rooms and bathrooms, it desperately needs some renovations. It has its own direct access to the beach side. Check-in was quite slow, and my booking was somehow could only be found after searching for 5-10 minutes and a trip to the back office, and queue line was forming up behind me. Overall, I would recommend this hotel for its large rooms and direct access to the beach, but that's about it.
Оценявани 05 ноември 2018
Dear Mr/s J, Warmest greetings from Grand Inna Bali Beach. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
8,4
Отличен
ong от Малайзия
Соло турист
Стая Делукс
Отседнахме 3 вечер/и в октомври 2018 г.
beach hotel”
located next to the beach, other than that nothing much nearby though. being the highest building in Bali, before high-rise building ban was implemented. classic standard hotel with nice garden, but erm iron is not provided.
Оценявани 05 ноември 2018
Dear Mr/s Ong, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 08 ноември 2018
Inna Grand Bali Beach Hotel
7,2
Много добър
Lesa от Великобритания
Бизнес пътник
Стая Делукс
Отседнахме 8 вечер/и в октомври 2018 г.
Beach front resort hotel”
Great ocean view from the room. Meals in the hotel were fine, but happy to try some other local establishments after a few days of eating similar food in all the hotel bars/restaurants. Also, the drink menu was the same in all. High tide (twice daily) the best time for sea swimming, as the first 500 m or so are sandy/shallow pools at low tide. Check Sanur Beach tide times online each day. Otherwise the beach is fine for relaxing. Pool also ok for lounging. Parties on the lawn beside the pool on many nights might be a problem for visitors with young families. Spa facilities available e.g. massage.
Оценявани 03 ноември 2018
Dear Mr/s. Lesa, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 07 ноември 2018
Inna Grand Bali Beach Hotel
4,4
Louise от Австралия
Двойка
Стая Делукс
Отседнахме една вечер в ноември 2018 г.
An outdated monstrosity, should be a novelty hotel.”
This is like the hotel from The Shining, the “overlook hotel”! Built in the 60’s, this place has not seen an update since. It is an eyesore on the otherwise beautiful Sanur coastline, would be best to pull down and start again. We stayed on the 8th floor, and it smelt terribly of mould, or something like that. Awful. The breakfast was unusual, one tray just of Deb mashed potato! Not appealing at all, we were worried about eating anything. Pool side toilet was not functioning, didn’t flush, had no soap, no running water in the sink and was just plain dirty. The pool itself was not very clean either. Interestingly, I made the comment that the place felt like a mental asylum, next minute a guest was telling us that he ate human sate for dinner... hmmm, very suspicious! Would not recommend to a friend, but I will say the bed was comfortable.
Оценявани 03 ноември 2018
Dear Mr/s.Louise, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
7,2
Много добър
Siew
Бизнес пътник
Стая Делукс
Отседнахме 4 вечер/и в октомври 2018 г.
Good stay Meeting Venues are just OK”
Overall the hotel is beautiful with gardens & beachfront. You have a choice of rooms in the hotel or cottages. However the rooms may be more spacious, but the cottages are compensated with veranda and the grounds surrounding the. The room also comes with the basis amenities, except if you want crisply ironed shirts, seek out the laundry service unless you like to lug one along. There are a number of pools as the cottages do spread out quite a large area. The food is fine, may be a bit blend for Asians used to stronger flavours, but chilies at each meal. There are meeting rooms of different sizes to meet your requirement. WiFi is good in the rooms, but connectivity was very unstable in the meeting rooms. You can also have dinner banquet in the grounds outdoor, with a relatively big stage for performances. There are shops selling hats, local batik clothes, etc., even postal service right in the hotel, even bank and airline office within the ground. Staff are friendly.
Оценявани 01 ноември 2018
Dear Mr/s. Siew, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, I Made Asawijaya General Manager
Отговорено 02 ноември 2018
Inna Grand Bali Beach Hotel
6,4
Приятен
Reni от Индонезия
Семейство с малки деца
Отседнахме 2 вечер/и в декември 2017 г.
Quiet place to relax”
I stayed with husband and a kid, room is spacious enough although the bed is not that spacious to fit for 2 adults and 1 kid, there was problem with the electricity/AC as it kept getting off several times but the response given by the technical staff of the hotel was very good. Overall we like to stay there.
Оценявани 23 октомври 2018
Dear Mr/s. Reni, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice and make sure the situation would not happen again. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
3,2
Hyungtae
Соло турист
Стая Делукс
Отседнахме 6 вечер/и в октомври 2018 г.
The hotel shouldn't do this”
Currently a party outside is ongoing for a few hours. That sounds unrealistically loud, driving me crazy. I think hotel is not supposed to host this kind of party. I want my money back. This is unacceptable. This is not even close to a stay. The clock shows 9PM and the duty manager tells me the party will go on until 10 PM. A few days ago the hotel hosted another party but that was somewhat I can understand. But this one is ridiculous. Ants everywhere, room smells, AC seems to have a clog. Problems when checkin. Never come back.
Оценявани 22 октомври 2018
Dear Mr/s. Hyungtae, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice and make sure the situation would not happen again. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
8,8
Отличен
Michael от Великобритания
Двойка
Отседнахме 14 вечер/и в октомври 2018 г.
Back next year? ”
We had a pleasant stay after having changed6 our room and may well go back. It's essential to take shoes for sea bathing.
Оценявани 22 октомври 2018
Dear Mr/s. Michael, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 25 октомври 2018
Inna Grand Bali Beach Hotel
6,0
Lisa от Ирландия
Соло турист
Стая Делукс
Отседнахме една вечер в октомври 2018 г.
Hotel that has seen better days. It was clean and OK for a night and good value for the price. ”
I stayed in the main building (Tower). Room was good & clean. Bath has seen better days (as mentioned in reviews) but was clean. Corridor had a bad musty smell but not the Room. Just got room only rate so didn't eat there. Right beside the beach and only 10 mins walk along the beach from lots of nice restaurants. Walked on my own at night and felt safe. I stayed as was near ferry terminal but all Island transfers include pick up from hotel so in hindsight should have opted for hotel in Seminyak instead. Went for traditional balinese massage at place beside hotel spa and it was fab!! And got good price.
Оценявани 18 октомври 2018
Dear Mr/s. Lisa, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 20 октомври 2018
Inna Grand Bali Beach Hotel
8,4
Отличен
Adam от Нова Зеландия
Семейство с големи деца
Стая Делукс
Отседнахме 2 вечер/и в октомври 2018 г.
Great hotel ”
Big room, clean, awesome view, excellent staff
Оценявани 18 октомври 2018
Dear Mr/s. Adam, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 20 октомври 2018
Inna Grand Bali Beach Hotel
6,0
Wayne от Австралия
Двойка
Отседнахме 4 вечер/и в октомври 2018 г.
Some rooms are old and a little tired ”
Great location for a quiet rest, the staff were friendly and helpful but some of the rooms are a little tired and in need of renovation
Оценявани 16 октомври 2018
Dear Mr/s. Wayne, Warmest greetings from Grand Inna Bali Beach. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
5,6
Sally от Сингапур
Двойка
Стая Делукс
Отседнахме 4 вечер/и в октомври 2018 г.
Poor service ”
We have requested for a double or king size bed but end up with single bed. We are very unhappy about it. They give us a double bed room on second night .
Оценявани 16 октомври 2018
Dear Mr/s. Sally, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice and make sure the situation would not happen again. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
4,0
paul от Австралия
Двойка
Стая Делукс
Отседнахме 5 вечер/и в септември 2018 г.
Приемлив”
bed smelt of piss and there was a water fall coming out of the hallway ceiling. Mould in every possible corner. needs knocking down
Оценявани 15 октомври 2018
Dear Mr/s. Paul, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice and make sure the situation would not happen again. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
7,6
Много добър
MAB от Индонезия
Семейство с малки деца
Стая Делукс
Отседнахме 2 вечер/и в октомври 2018 г.
Много добър”
Location : Perfect for beachfront hotel style Bed Room : we stay in delux room 284 & 285. Its worthed if compare with the price. But the bathroom need to repair for the drainage. Breakfast : need more variative menu for at least 2 night stay.
Оценявани 12 октомври 2018
Dear Mr/s. Mab, Warmest greetings from Grand Inna Bali Beach. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
9,6
Изключителен
Imtiaz от Бангладеш
Група
Стая Делукс
Отседнахме една вечер в октомври 2018 г.
Very big hotel with wonderful facilities ”
We travelled as group. Me and my wife and another family with a 4 year old child. Inna Grand is a very very big hotel... old gigantic structure (historic as well, the first hotel at Bali, estd in 1993)... 800+ rooms... just beside the beach... beautiful pools... plenty of options for breakfast... cycling, table tennis available... we could even take the pool towel to the beach area and relocated the pool chairs to the shadow of a tree. Overall, out of our 6 nights stay at Bali in 3 different hotels, Inna Grand was the best one. The breathtaking view of the sea from our 8th flood room is something to look after again. We are not very picky... overlooked the damped corner over the cupboard. :)
Оценявани 11 октомври 2018
Dear Mr/s. Imtiaz, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 12 октомври 2018
Inna Grand Bali Beach Hotel
7,2
Много добър
Glenys от Австралия
Семейство с малки деца
Отседнахме 10 вечер/и в септември 2018 г.
Not the fairmont”
Don't expect 5 star for the price. You'll pay extra for refurb rooms other rooms a bit tired but fine breakfast ok could change it up more right on the beach 100000rp round trip to Sanur.our third time,will stay again.
Оценявани 10 октомври 2018
Dear Mr/s. Glenys, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 10 октомври 2018
Inna Grand Bali Beach Hotel
4,0
Helen от Австралия
Семейство с големи деца
Стая Делукс
Отседнахме 2 вечер/и в октомври 2018 г.
Tired hotel ”
Needs some major work done to keep it running properly.
Оценявани 09 октомври 2018
Dear Mr/s. Helen, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 10 октомври 2018
Inna Grand Bali Beach Hotel
6,8
Приятен
Grant от Австралия
Соло турист
Стая Делукс
Отседнахме 2 вечер/и в септември 2018 г.
Cheap, but old and needs a refurb.”
Good location on the beach, great spot for foodies with all of the beachfront restaurants. Showing it's age, but a good choice for families.
Оценявани 08 октомври 2018
Dear Mr/s. Grant, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 09 октомври 2018
Inna Grand Bali Beach Hotel
7,2
Много добър
ika от Индонезия
Семейство с малки деца
Стая Делукс
Отседнахме една вечер в октомври 2018 г.
AC in my room was not cold at all”
AC in my room was not cold at all
Оценявани 07 октомври 2018
Dear Mr/s.Ika, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
4,8
Tony от Австралия
Семейство с малки деца
Отседнахме 3 вечер/и в октомври 2018 г.
Owners Of This Hotel Should Be Ashamed of Themselves”
We had to change rooms once as there was mold all over the bathroom ceiling. The air conditioning ducts were broken and the filters were dusty. The bathrooms in the other 2 rooms that we had were not much better - leaking taps unclean baths and taps and musty smells in the rooms. Our mattresses were soft, but torn. There were some cum / body fluid stains on the mattress protectors Looking around the resort - it has been completely neglected by the owners - paint crumbling, dangerous rusty metal grates on the ground as well as loose tiles in some areas, large chunks of algae in the pools, huge holes in outside ceilings in the tower, most ceilings including the main lobby with water stains. The hotel once had beautiful gardens, the gardens are still ok, but it sad to see the neglect of many of the trees which vines have been allowed to grow up and slowly kill the trees.
Оценявани 07 октомври 2018
Dear Mr/s.Tony, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
4,8
Tony от Австралия
Семейство с малки деца
Отседнахме 2 вечер/и в октомври 2018 г.
It was very sad to see the state of neglect that the hotel is in.”
We had to ask to change one of our rooms as there was mold all over the bathroom ceiling and an over powering musty smell as you walked into the room - this was also evident in the hotel corridor and 2 other rooms. The pools had thick algae in areas and overall the hotel was in a poor state of disrepair. (Paint peeling from walls (internal and external), pieces of ceiling missing, rotten doors, filthy bathroom taps, 60 years of sun cream and body oils built up around the edges and pool drain in the tirta pool. We were given welcome drink vouchers at check in. To obtain these drinks wed had to go to a dingy bar with cracks and water stains over the ceiling in a corner of the main lobby. The "welcome drinks" consisted of a small 200mL cup of cordial - probably leftovers from breakfast. There were 5 of us on thr booking, but only 4 vouchers provided, the bar manager wanted to charge us for one of the glasses of cordial.
Оценявани 06 октомври 2018
Dear Mr/s.Tony, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
9,2
Изключителен
Nicole от Австралия
Двойка
Отседнахме 2 вечер/и в август 2018 г.
Must try”
First time staying in Sanur. We loved the location and it is within walking distance to local eateries on the beach. So much to choose from. Cannot fault the hotel and staff. Would def stay here again
Оценявани 05 октомври 2018
Dear Mr/s. Nicole, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 08 октомври 2018
Inna Grand Bali Beach Hotel
9,2
Изключителен
Alice от Великобритания
Двойка
Стая Делукс
Отседнахме 7 вечер/и в септември 2018 г.
Изключителен”
Great and friendly staff. Responds promptly to any concerns you have. Popular with locals as a venue for their graduation for schools and universities .
Оценявани 04 октомври 2018
Dear Mr/s. Alice, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 05 октомври 2018
Inna Grand Bali Beach Hotel
8,4
Отличен
Gregory от Австралия
Двойка
Отседнахме 7 вечер/и в септември 2018 г.
Great location, great price, friendly staff”
We stayed here for 11 nights in September, originally we booked a superior cottage, once we arrived at the hotel we upgraded to an oceanfront cottage. Fantastic views, only thing separating us from the beach was a foot path. Yes the hotel is a bit old, rooms could even use an upgrade, but it is very liveable. If something stopped working or we had an issued staff attended to it straight away. In saying that the only issue we had was the WIFI dropping out, which was sorted promptly, not really a major issue anyway. We will be back definitely, awesome location. Thanks
Оценявани 02 октомври 2018
Dear Mr/s. Gregory, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, I Made Asawijaya General Manager
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Inna Grand Bali Beach Hotel
3,2
Nora от Филипини
Двойка
Отседнахме 3 вечер/и в септември 2018 г.
Worst Hotel, do not take Superior Garden, book De Luxe and higher”
We booked this place Sept 22-25 for Superior Garden, when we arrived just after entering the building we saw the floors, ceilings, walls literally rotting and not in good shape. The entire place needs full renovation! We still went it hoping that the rooms are better, but to my surprise, bathroom is rusty, leaking water from the ceiling, broken tiles, door lock to balcony not working, safe not working, and the worst part, the bed literally stinks! The heard board seems like eaten by termites and you can feel the wood is already powdery underneath the cushioning. I tried to spray my perfume hoping smell with go away but it is a stink that is not treatable due to the condition of the building. It is an old building built somewhere in 1970's somewhere not maintained well. What's worst is when we call the reception, staff cannot communicate well in English then someone who can understand took the call, promise they will callback for resolution. We waited for a callback no one called.
Оценявани 01 октомври 2018
Dear Mr/s. Nora, Warmest greetings from Inna Bali Beach Garden. Thank you very much for your recent stay at Inna Bali Beach Garden and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana General Manager
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Inna Grand Bali Beach Hotel
8,4
Отличен
Brian от Австралия
Двойка
Отседнахме 11 вечер/и в септември 2018 г.
We enjoyed our stay greatly the little problems we had were rectified promptly the only complaint wh”
Beautiful gardens. Good breakfast.Helpful and friendly staff.
Оценявани 28 септември 2018
Dear Mr/s. Brian, Warmest greetings from Inna Bali Beach Garden.. Thank you very much for your recent stay at Inna Bali Beach Garden and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana General Manager
Отговорено 01 октомври 2018
Inna Grand Bali Beach Hotel
8,8
Отличен
Ron от Австралия
Двойка
Отседнахме 11 вечер/и в септември 2018 г.
Fantastic value and location ”
Staff and beautiful gardens
Оценявани 28 септември 2018
Dear Mr/s. Ron, Warmest greetings from Inna Bali Beach Garden.. Thank you very much for your recent stay at Inna Bali Beach Garden and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana General Manager
Отговорено 01 октомври 2018
Inna Grand Bali Beach Hotel
9,6
Изключителен
yvonne от Великобритания
Двойка
Отседнахме 14 вечер/и в септември 2018 г.
Изключителен”
This was our 3rd visit and we will be back again next year without a doubt. Could not speak highly enough of the hotel and all staff from General Managers to the room staff.
Оценявани 27 септември 2018
Dear Mr/s. Yvonne, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 01 октомври 2018
Inna Grand Bali Beach Hotel
6,4
Приятен
Paul от Австралия
Двойка
Отседнахме 12 вечер/и в септември 2018 г.
Приятен”
Supreme Garden Bathrooms were disgusting. Cottages are lot better.
Оценявани 25 септември 2018
Dear Mr/s Paul, Warmest greetings from Inna Bali Beach Garden. On behalf of Management of Inna Bali Beach Garden, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Garden. Your sincerely, ING Ardhana General Manager
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Inna Grand Bali Beach Hotel
10,0
Изключителен
Mohammad от Бангладеш
Двойка
Стая Делукс
Отседнахме 2 вечер/и в март 2018 г.
Изключителен”
amazing experience overall. delicious food available at beach side restaurant. Superb location and the sea view is to die for.
Оценявани 24 септември 2018
Dear Mr Mohammad , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IGK Ayu Ariani General Manager
Отговорено 24 септември 2018
Inna Grand Bali Beach Hotel
10,0
Изключителен
Urziceanu от Румъния
Двойка
Отседнахме 17 вечер/и в септември 2018 г.
Great staff, great location, private beach!!! Amazing! ”
I loved it! We had our own private beach because few people wanted to lay in sun so we were practically alone on a huge beach having the ocean just few steps away. I loved the fishermen in the morning, I woke up every day at 6 am just to see the sunrise and the fishermen. The staff is also amazing, always smiling, humble and special and magical people! Love Inna, love Sanur, love Bali! <3
Оценявани 19 септември 2018
Dear Mr/s. Urziceanu, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 20 септември 2018
Inna Grand Bali Beach Hotel
9,2
Изключителен
Dinusha от Австралия
Двойка
Стая Делукс
Отседнахме 3 вечер/и в септември 2018 г.
Great location by the beach. Sea view balcony and room setup is excellent....”
Great location . Speed boats also available at the beach if you want to go to the other islands. Nice food and swimming pool. Bathroom is bit old. But everything worked fine. So no problem. Excellent...!!!
Оценявани 18 септември 2018
Dear Mr/s. Dinusha, Warmest greetings from Grand Inna Bali Beach.. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
Отговорено 19 септември 2018
Inna Grand Bali Beach Hotel
2,4
Juliet от САЩ
Двойка
Стая Делукс
Отседнахме 2 вечер/и в септември 2018 г.
Horible Hotel”
No tram service in and out of the hotel on the main road. No lights at night and you have to walk if you aren't taking a taxi. Few restaurants around the area. When you enter the hotel, it is very dark and depressing. Horrible receptionist, the room was very old and not clean. Had to leave the hotel and booked a different hotel when we stayed there. I wasn't able to sleep and seems like the room was haunted bec. we could hear opening and closing of cabinets in our room at night. Just don't stay here.
Оценявани 18 септември 2018
Dear Mr/s. Juliet, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
5,6
Caroline
Група
Стая Делукс
Отседнахме 2 вечер/и в септември 2018 г.
In bad shape”
This hotel is ok if you want to save money. It has the amenities of a good hotel but rooms are just old and in bad shape. Weird smell in bathroom and ants inside the room.
Оценявани 17 септември 2018
Dear Mr/s. Caroline, Warmest greetings from Grand Inna Bali Beach. Thank you very much for your recent stay at Grand Inna Bali Beach and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
5,6
Paigge от САЩ
Двойка
Стая Делукс
Отседнахме 2 вечер/и в септември 2018 г.
Wow! ”
Upon arrival, checkin was very easy and smooth. So nice that we changed our plans and attemped to book another night. I asked the conceirge to book another night and asked me to do it online. I went up to the room to book another night, then went down to confirm our check out to be a day later. He said everything was ok and that our check out was set. The next day I was called by reception to verify our booking. I went down with the confirmation email and they said I booked the resort instead of the deluxe tower. I asked them why the reception told me everything was all good when it was not. They asked me to pay an extra 300,000 rp for our same room. I had to explain the situation to 4 different staff members and when I agreed to pay the extra money, I had to go up and retrieve my credit card that they already had on file. When I asked for compensation, they said they was nothing they could do. You would think a resort of this standard would take better care of their customers.
Оценявани 17 септември 2018
Dear Mr/s. Paigge, Warmest greetings from Grand Inna Bali Beach. On behalf of Management of Grand Inna Bali Beach, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Grand Inna Bali Beach. Your sincerely, IGK Ayu Ariani General Manager
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Inna Grand Bali Beach Hotel
9,2
Изключителен
Tariq от Великобритания
Бизнес пътник
Стая Делукс
Отседнахме 9 вечер/и в май 2018 г.
very good”
good location nice breakfast nice staff
Оценявани 17 септември 2018
Dear Mr/s Tariq, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IGK Ayu Ariani General Manager
Отговорено 18 септември 2018
Inna Grand Bali Beach Hotel