Melia Hanoi Hotel
Melia Hanoi Hotel
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Интериор на хотела Melia Hanoi Hotel
Интериор на хотела
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Интериор на хотела Melia Hanoi Hotel
Интериор на хотела
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Плувен басейн Melia Hanoi Hotel
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НА КАРТАТА Melia Hanoi Hotel
НА КАРТАТА
Отличен
Местоположение
8,5
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Премахми от любими
2017

Melia Hanoi Hotel

Отлично местоположение
Какво има наблизо?
Отличен
Въз основа на 1237 отзивиВижте мнението на гостите
8,2
94% биха препоръчали на приятел
  • 740 м до градски транспорт

  • Летищен трансфер

  • Обмяна на валута

  • Безплатен WiFi достъп във всички стаи

Избор на стая
8,1
Отличен
Комфорт на стаята § качество
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The Level вила (The Level Suite)
The Level вила (The Level Suite)
...
  • Изглед: Град
  • 68 m²/732 ft²
  • 1 Легло тип Кинг
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Стая Гранд премиум (Grand Premium)
Стая Гранд премиум (Grand Premium)
...
  • Изглед: Град
  • 68 m²/732 ft²
  • 1 Легло тип Кинг
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Премиум стая (Premium Room)
Премиум стая (Premium Room)
...
  • Изглед: Град
  • 32 m²/344 ft²
  • 2 Единични легла или 1 Легл...
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The Level премиум стая (The Level Premium Room)
The Level премиум стая (The Level Premium Room)
...
  • Изглед: Град
  • 32 m²/344 ft²
  • 2 Единични легла или 1 Легл...
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Делукс (Deluxe)
Делукс (Deluxe)
...
  • Изглед: Град
  • 32 m²/344 ft²
  • 2 Единични легла или 1 Легл...
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Стая Гранд премиум (Grand Premium)
Стая Гранд премиум (Grand Premium)
...
  • Душ
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The Level Premium
The Level Premium
...
  • Душ
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The Level вила (The Level Suite)
The Level вила (The Level Suite)
...
  • Душ
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Room Duplex
Room Duplex
...
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    The Level Premium King (with extra bed)
    The Level Premium King (with extra bed)
    ...
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      Повече за Melia Hanoi Hotel

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      Последни коментари от клиенти

      Agoda отзиви (1237)Booking.com (466)
      Състояние/Чистота на хотела8,5
      Удобства8,5
      Местоположение8,5
      Комфорт на стаята и качество8,1
      Услуги8,3
      Съотношение цена-качество7,9
      Предоставено от проверените гости на Agoda
      Филтър на коментарите по:
      Език
      English
      日本語
      한국어
      Tiếng Việt
      повече
      Тип стая
      Делукс
      The Level премиум стая
      The Level вила
      Премиум стая
      повече
      Показване на 926 проверени коментари от гости
      12345
      9,7
      Изключителен
      SHURYGIN от Русия
      Бизнес пътник
      Делукс
      Отседнахме една вечер в май 2012 г.
      Просторный отель с прекрасным видом на город”
      Хороший вид на старый город сверху
      Отличный отель, удобные номера, хорошие цены. Орхидеи в холле, фрукты в лифтовом холле. Швейцар вызвал для нас такси в аэропорт, договорившись о цене в 2 раза ниже чем "по счетчику". Удивило отсутствие бесплатного WiFi.
      Оценявани 14 юни 2012
      8,3
      Отличен
      Yaroslav от Русия
      Бизнес пътник
      The Level премиум стая
      Отседнахме една вечер в януари 2011 г.
      Отель отличный. Дешевле аналогичных”
      Расположение удобное, красивый вид из окна
      Хороший отель. Не самый дорогой из аналогичных в Ханое. Обслуживание вежливое. В номерах есть все необходимое, вся техника исправна. Отличная идея с "Подушечным меню" - когда у вас на кровати куча разных по своим качествам подушек и вы можете выбрать наиболее подходящую вам по жесткости и т.п. критериям Второй раз посетил отели бренда Melia и не пожалел. Первый был на о.Бали.
      Оценявани 06 февруари 2011
      10,0
      Изключителен
      Hyunduck от Южна Корея
      Соло турист
      Делукс
      Отседнахме 2 вечер/и в септември 2018 г.
      everything was good~~”
      everything was good~~
      Оценявани 21 септември 2018
      10,0
      Изключителен
      Pham от Виетнам
      Бизнес пътник
      The Level вила
      Отседнахме 2 вечер/и в септември 2018 г.
      Изключителен”
      I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
      Оценявани 10 септември 2018
      Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 10 септември 2018
      Melia Hanoi Hotel
      9,2
      Изключителен
      Leslie от Виетнам
      Двойка
      Делукс
      Отседнахме една вечер в септември 2018 г.
      Изключителен”
      Didnt have Breakfast as too expensive at 25US each can find good food round the corner starting as low as 2US
      Оценявани 04 септември 2018
      Dear Leslie, On behalf of Melia Hanoi Team, I would like to thank you very much for choosing us for your recent stay in Hanoi. I am sorry to learn that you booked the room in our hotel without breakfast and it was expensive for you to pay for the breakfast separately. You are totally right that it is easy to find some good street food in Hanoi with very low price. However, our breakfast is international buffet with huge variety and we could guarantee for the food safety and hygiene. We hope that you would have a chance to experience our buffet breakfast for the next booking. Once again, many thanks for staying with us and we look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 06 септември 2018
      Melia Hanoi Hotel
      6,4
      Приятен
      Changhun от Южна Корея
      Бизнес пътник
      Делукс
      Отседнахме 2 вечер/и в септември 2017 г.
      reasonable price for a business trip”
      I have stayed at this hotel for a couple of times, and I can recommend you the morning buffet. when you compare breakfast with other hotels, you feel comfortable. Enjoy guys!
      Оценявани 31 август 2018
      Dear Changhun, Thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel services. We are glad to know that you liked our buffet breakfast. I will share your comment with our Kitchen Team and I am sure they will be encouraged by your positive feedback. Thank you once again and we look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 31 август 2018
      Melia Hanoi Hotel
      8,0
      Отличен
      Jeffrey от Виетнам
      Двойка
      Делукс
      Отседнахме 2 вечер/и в юли 2018 г.
      Good stay but old hotel”
      Good stay with good facilities, good service but old hotel
      Оценявани 30 август 2018
      Dear Jeffrey, On behalf of Melia Hanoi team, I would like to thank you very much for having chosen us for your recent stay in Hanoi. We are glad to know that you had a good stay with us and you were satisfied with our hotel facilities and services. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 30 август 2018
      Melia Hanoi Hotel
      10,0
      Изключителен
      Jagan от Индия
      Бизнес пътник
      Премиум стая
      Отседнахме една вечер в август 2018 г.
      Nice hotel as like other Melia.”
      Good hotel, nice spread of breakfast. The Bed was Xtra King, love it.
      Оценявани 26 август 2018
      Dear Jagan, Thank you very much for staying at Melia Hanoi and for taking your time to review us on Agoda. We are delighted to know that you had a pleasant stay with us, especially, that you enjoyed the bed and breakfast. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Officer
      Отговорено 27 август 2018
      Melia Hanoi Hotel
      10,0
      Изключителен
      SANGWON от Южна Корея
      Двойка
      Делукс
      Отседнахме 3 вечер/и в август 2018 г.
      Very nice!!”
      nice service, good location, friendly staff!! I want to go there again
      Оценявани 23 август 2018
      Dear SANGWON, Thank you very much for choosing Melia Hanoi and for your great review about our services, especially your nice comment about our team members. We are delighted to know that you really enjoyed your stay with us. It is always a great pleasure to receive such positive feedback. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 24 август 2018
      Melia Hanoi Hotel
      10,0
      Изключителен
      Jagan от Индия
      Бизнес пътник
      Премиум стая
      Отседнахме 2 вечер/и в август 2018 г.
      Good Hotel & Biggg Bed”
      Good short stay, will come back again. Love the Extra King Bed.
      Оценявани 16 август 2018
      Dear Jagan, On behalf of Melia Hanoi Team, I would like to thank you very much for having chosen Melia Hanoi and for taking the time to give us a feedback. We are delighted to know that you really enjoyed your stay with us. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 17 август 2018
      Melia Hanoi Hotel
      6,8
      Приятен
      Ngoc от Виетнам
      Бизнес пътник
      Делукс
      Отседнахме 2 вечер/и в август 2018 г.
      old design”
      very central but old 5star standard
      Оценявани 10 август 2018
      Dear Ngoc, First of all, we would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel standard. We are sorry to read that our hospitality did not meet your requirement. We will work hard to fix all issues you have mentioned. Thank you for letting us know and we apologize for any inconvenience caused. Once again, many thanks for your feedback. We hope to have another opportunity to welcoming you back to our hotel. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Отговорено 10 август 2018
      Melia Hanoi Hotel
      6,0
      Lim от Сингапур
      Бизнес пътник
      Премиум стая
      Отседнахме 3 вечер/и в юли 2018 г.
      Alex Lim”
      Not bad just too old . need to renovate
      Оценявани 08 август 2018
      Dear Lim, On behalf of Melia Hanoi Team, I would like to thank you for having chosen our hotel for your stay in Hanoi and for taking the time to post your comment. We are sorry to read that you were not fully satisfied with our hotel facilities and services. Thanks to your comments, we will keep working on the area of improvement you mentioned. Thank you again for your feedback. We hope to have another chance to welcoming you back to our hotel in the near future. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 08 август 2018
      Melia Hanoi Hotel
      9,2
      Изключителен
      widodo от Индонезия
      Двойка
      Премиум стая
      Отседнахме 4 вечер/и в юни 2018 г.
      good hotel good breakfast”
      good hotel and good value
      Оценявани 02 август 2018
      Dear widodo, Thank you very much for having chosen Melia Hanoi for your last stay. It was a great pleasure to have you with us. We are delighted to know that you liked our hotel and breakfast. Our positive review will help us with our continuing effort to improve the service quality. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 03 август 2018
      Melia Hanoi Hotel
      10,0
      Изключителен
      Derrick от САЩ
      Група
      Премиум стая
      Отседнахме 4 вечер/и в септември 2017 г.
      The group loved this hotel”
      Great location!
      Оценявани 31 юли 2018
      Dear Derrick, Thank you very much for having chosen Melia Hanoi for your recent stay and for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us and you loved our hotel. I will share your nice comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back in our hotel very soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 01 август 2018
      Melia Hanoi Hotel
      8,8
      Отличен
      Trần от Виетнам
      Соло турист
      Делукс
      Отседнахме 2 вечер/и в юли 2018 г.
      about FO standard”
      i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
      Оценявани 29 юли 2018
      Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 01 август 2018
      Melia Hanoi Hotel
      10,0
      Изключителен
      YEONSIK от Южна Корея
      Бизнес пътник
      Делукс
      Отседнахме 2 вечер/и в юни 2018 г.
      good”
      good
      Оценявани 22 юли 2018
      Dear YEONSIK, Thank you very much for choosing Melia Hanoi and for your great review. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. We look forward to welcoming you back in our hotel soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 24 юли 2018
      Melia Hanoi Hotel
      7,2
      Много добър
      Estin от Сингапур
      Бизнес пътник
      Премиум стая
      Отседнахме 2 вечер/и в май 2018 г.
      Excellent Stay”
      Spacious room and comfortable. 10-15 mins walk to Hoan Kiem Lake.
      Оценявани 19 юли 2018
      Dear Estin, Thank you very much for having chosen Melia Hanoi for your recent stay and for your nice comment about our hotel room. We look forward to have another opportunity to welcoming you back in our hotel soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 20 юли 2018
      Melia Hanoi Hotel
      6,8
      Приятен
      Estin от Сингапур
      Бизнес пътник
      Премиум стая
      Отседнахме 2 вечер/и в май 2018 г.
      Excellent Location”
      Approximate 5-10mins walk to Ben Thanh Market and Saigon Notre-Dame Basilica. Fairly new.
      Оценявани 19 юли 2018
      Dear Estin, Thank you very much for choosing Melia Hanoi and for you reviewing us on Agoda. We are happy to know that you enjoyed your stay at our hotel and found the location very convenient. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
      Отговорено 29 юли 2018
      Melia Hanoi Hotel
      9,6
      Изключителен
      Chris от Австралия
      Бизнес пътник
      Делукс
      Отседнахме 2 вечер/и в юни 2018 г.
      Nice Sleep”
      Clean comfortable well appointed rooms. Nice and quiet as Hanoi is quite noisy. Only complaint would be that the temperature of the sauna is too low even after 2 requests it seems that this is their policy. Coldest sauna in south east asia ! However, hotel is great over all and I'll be back :)
      Оценявани 02 юли 2018
      Dear Chris, Thank you very much for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. We are delighted to know that you had a pleasant stay with us. About your comment in regards to the low temperature in the sauna room, I have forwarded your feedback to our Engineering Department and they are now fixing the issue. Please accept our apologies for the inconvenience caused. Once again, many thanks for your comments. We look forward to welcoming you in Melia Hanoi soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
      Отговорено 03 юли 2018
      Melia Hanoi Hotel
      8,8
      Отличен
      heuy от Малайзия
      Бизнес пътник
      Премиум стая
      Отседнахме 3 вечер/и в юни 2018 г.
      Отличен”
      Good strategic location. Enjoy the stay. Staff are super friendly.
      Оценявани 24 юни 2018
      Dear heuy, Thank you very much for choosing Melia Hanoi for your recent stay and for you time to review us. We are delighted to know that you were satisfied with our hotel facilities and services. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
      Отговорено 25 юни 2018
      Melia Hanoi Hotel
      12345
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