Pan Pacific Hanoi
Pan Pacific Hanoi
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Двойна стая делукс - Легло Pan Pacific Hanoi
Двойна стая делукс - Легло
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Лоби Pan Pacific Hanoi
Лоби
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Интериор на хотела Pan Pacific Hanoi
Интериор на хотела
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Интериор на хотела Pan Pacific Hanoi
Интериор на хотела
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НА КАРТАТА Pan Pacific Hanoi
НА КАРТАТА
Отличен
Местоположение
8,1
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Премахми от любими
2016

Pan Pacific Hanoi

Отлично местоположение
- 1,05 километра разстояние от центъра на града
- Какво има наблизо?
Отличен
Въз основа на 1084 отзивиВижте мнението на гостите
8,3
/
10
Отличен състояние/чистота на хотела
8,8
89% биха препоръчали на приятел
Съотношение цена-качество8,0
Разстояние до центъра на града1.5 Km
Оценка на района8,1
Най-близко летищеЛетище Gia Lam (VGL)
Разстояние до летището5,0 км.
  • Летищен трансфер

  • Безплатен WiFi достъп във всички стаи

  • Обмяна на валута

  • Сауна

Избор на стая
8,5
Отличен
Комфорт на стаята § качество
7 други потребителя разглеждат това място за настаняване в моментаРезеврирайте сега, преди да е станало прекалено късно
Апартамент Премиер с 2 спални (2 Bedroom Premier Apartment)
Апартамент Премиер с 2 спални (2 Bedroom Premier Apartment)
...
  • Размер на стаята: 90 m²/969...
  • Изглед: Град
  • 2 Куин легла и 1 Легло тип ...
Въведете дати, за да видите цени
Клуб стая Pacific (Pacific Club)
Клуб стая Pacific (Pacific Club)
...
  • Размер на стаята: 35 m²/377...
  • Изглед: Езеро (частичен изг...
  • 2 Единични легла или 1 Легл...
Въведете дати, за да видите цени
Апартамент Премиер с 1 спалня (1 Bedroom Premier Apartment)
Апартамент Премиер с 1 спалня (1 Bedroom Premier Apartment)
...
  • Размер на стаята: 60 m²/646...
  • Изглед: Езеро
  • 1 Легло тип Кинг
Въведете дати, за да видите цени
Апартамент тип Екзекютив с 1 спалня (1 Bedroom Executive Apartment)
Апартамент тип Екзекютив с 1 спалня (1 Bedroom Executive Apartment)
...
  • Размер на стаята: 60 m²/646...
  • Изглед: Езеро
  • 1 Легло тип Кинг
Въведете дати, за да видите цени
Апартамент тип Екзекютив с 2 спални (2 Bedroom Executive Apartment)
Апартамент тип Екзекютив с 2 спални (2 Bedroom Executive Apartment)
...
  • Размер на стаята: 90 m²/969...
  • Изглед: Град
  • 2 Куин легла и 1 Легло тип ...
Въведете дати, за да видите цени
Двойна стая делукс (Deluxe Double Room)
Двойна стая делукс (Deluxe Double Room)
...
  • Размер на стаята: 35 m²/377...
  • Изглед: Град
  • 1 Легло тип Кинг
Въведете дати, за да видите цени
Студио суит (Studio Suite)
Студио суит (Studio Suite)
...
  • Размер на стаята: 40 m²/431...
  • Изглед: Езеро
  • 1 Легло тип Кинг
Въведете дати, за да видите цени
Стая Делукс с две единични легла (Deluxe Twin Room)
Стая Делукс с две единични легла (Deluxe Twin Room)
...
  • Размер на стаята: 35 m²/377...
  • Изглед: Град
  • 2 Единични легла
Въведете дати, за да видите цени
Премиер стая (Premier Room)
Премиер стая (Premier Room)
...
  • Размер на стаята: 35 m²/377...
  • Изглед: Езеро
  • 1 Легло тип Кинг
Въведете дати, за да видите цени
Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • Размер на стаята: 90 m²/969...
  • Душ & вана
  • 1 Супер голяма спалня
Въведете дати, за да видите цени
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Повече за Pan Pacific Hanoi

Повече за Pan Pacific Hanoi

Описание

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Разтояния и полезни обекти

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Характеристики

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Какво има наблизо?

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Правила на хотела

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Полезна информация

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Последни коментари от клиенти

Agoda отзиви (1084)Booking.com (456)
Състояние/Чистота на хотела8,8
Удобства8,4
Местоположение8,1
Комфорт на стаята и качество8,5
Услуги8,6
Съотношение цена-качество8,0
Предоставено от проверените гости на Agoda
Филтър на коментарите по:
Език
English
日本語
한국어
Tiếng Việt
повече
Тип стая
Студио суит
Двойна стая делукс
Премиер стая
Клуб стая Pacific
повече
Показване на 852 проверени коментари от гости
12345
9,2
Изключителен
Ma от САЩ
Група
Двойна стая делукс
Отседнахме една вечер в ноември 2016 г.
Blahp”
Na
Оценявани 22 ноември 2016
9,2
Изключителен
Cecilia от Тайван
Бизнес пътник
Двойна стая делукс
Отседнахме 2 вечер/и в октомври 2018 г.
Close to the river”
The location is good and the view from the top is great.
Оценявани 15 октомври 2018
Dear Cecilia, Thank you for choosing Pan Pacific Hanoi for your recent stay for sharing with us your review. We are delighted to hear that you enjoyed our location and the beautiful view from our Summit Bar. We look forward to welcoming you back to the hotel. Sincerely, Richard Tan General Manager Pan Pacific Hanoi
Отговорено 15 октомври 2018
Pan Pacific Hanoi
9,6
Изключителен
Betsy от САЩ
Двойка
Стая Делукс с две единични легла
Отседнахме 2 вечер/и в септември 2018 г.
Excellent hotel”
We were very comfortable at Pan Pacific. It is within walking distance of HCM Mausoleum but a bit far from the old town.
Оценявани 13 октомври 2018
Dear Betsy, Thank you for sharing your experience with us. We are happy to hear that you had a comfortable stay and recommend the hotel. We look forward to welcoming you back to the hotel. Sincerely, Richard Tan General Manager Pan Pacific Hanoi
Отговорено 15 октомври 2018
Pan Pacific Hanoi
10,0
Изключителен
Huong от Виетнам
Соло турист
Премиер стая
Отседнахме една вечер в септември 2018 г.
Изключителен”
Best bed ever, the room is well-decorated. Shower was perfect. And the view, fantastic!
Оценявани 05 октомври 2018
Dear Ms. Huong, Thank you for giving us a perfect rating. We are so glad to read that we could exceed your expectations. We would be more than happy to have you with us soon again! Sincerely, Richard Tan General Manager Pan Pacific Hanoi
Отговорено 09 октомври 2018
Pan Pacific Hanoi
10,0
Изключителен
Polpat от Тайланд
Бизнес пътник
Премиер стая
Отседнахме 3 вечер/и в септември 2018 г.
Perfect hotel”
Will stay again when i'm in Hanoi
Оценявани 28 септември 2018
Dear Polpat, Thank you for your beautiful comment. We appreciate your loyalty and your continued trust in our hotel and our staff. Please rest assured that we will do everything it takes to make us deserving of your loyalty. We are looking forward to welcoming you soon! Sincerely, Richard Tan General Manager Pan Pacific Hanoi
Отговорено 09 октомври 2018
Pan Pacific Hanoi
8,8
Отличен
Hlee от САЩ
Двойка
Двойна стая делукс
Отседнахме една вечер в септември 2018 г.
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Оценявани 13 септември 2018
Dear Hlee, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! . Sincerely, Richard Tan General Manager Pan Pacific Hanoi
Отговорено 28 септември 2018
Pan Pacific Hanoi
10,0
Изключителен
Jeremiah от Сингапур
Бизнес пътник
Двойна стая делукс
Отседнахме една вечер в юли 2018 г.
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Оценявани 26 юли 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 30 юли 2018
Pan Pacific Hanoi
9,2
Изключителен
Charles от Великобритания
Семейство с големи деца
Двойна стая делукс
Отседнахме една вечер в юли 2018 г.
Great Hitel”
First class service for a great price
Оценявани 21 юли 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Отговорено 30 юли 2018
Pan Pacific Hanoi
6,4
Приятен
Kevin от Сингапур
Семейство с малки деца
Премиер стая
Отседнахме 4 вечер/и в юли 2018 г.
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Оценявани 17 юли 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Отговорено 30 юли 2018
Pan Pacific Hanoi
8,0
Отличен
Michele от Сингапур
Бизнес пътник
Клуб стая Pacific
Отседнахме една вечер в юни 2018 г.
Много добър”
Staff are very helpful, location is great, room is clean and comfortable.
Оценявани 23 юни 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 27 юни 2018
Pan Pacific Hanoi
8,8
Отличен
Dharshaka от Сингапур
Двойка
Стая Делукс с две единични легла
Отседнахме 2 вечер/и в декември 2017 г.
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Оценявани 17 юни 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 18 юни 2018
Pan Pacific Hanoi
9,2
Изключителен
MADHAN от Сингапур
Семейство с малки деца
Двойна стая делукс
Отседнахме 2 вечер/и в март 2018 г.
Изключителен”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Оценявани 01 май 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 07 май 2018
Pan Pacific Hanoi
8,4
Отличен
Aung от Тайланд
Двойка
Премиер стая
Отседнахме 2 вечер/и в април 2018 г.
Отличен”
I will come again
Оценявани 20 април 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 23 април 2018
Pan Pacific Hanoi
6,8
Приятен
Verlene от Сингапур
Бизнес пътник
Стая Делукс с две единични легла
Отседнахме 3 вечер/и в април 2018 г.
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Оценявани 06 април 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
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Pan Pacific Hanoi
10,0
Изключителен
Roger от САЩ
Бизнес пътник
Двойна стая делукс
Отседнахме 2 вечер/и в март 2018 г.
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Оценявани 31 март 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 02 април 2018
Pan Pacific Hanoi
8,8
Отличен
Daryl от Сингапур
Двойка
Премиер стая
Отседнахме една вечер в март 2018 г.
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Оценявани 29 март 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 29 март 2018
Pan Pacific Hanoi
8,4
Отличен
Derrick от Сингапур
Соло турист
Двойна стая делукс
Отседнахме 2 вечер/и в март 2018 г.
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Оценявани 25 март 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 27 март 2018
Pan Pacific Hanoi
6,4
Приятен
nhung от Виетнам
Двойка
Двойна стая делукс
Отседнахме една вечер в февруари 2018 г.
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Оценявани 12 март 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 16 март 2018
Pan Pacific Hanoi
8,8
Отличен
Hannah от Малайзия
Двойка
Стая Делукс с две единични легла
Отседнахме 3 вечер/и в март 2018 г.
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Оценявани 07 март 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 16 март 2018
Pan Pacific Hanoi
9,6
Изключителен
Joseph от Австралия
Бизнес пътник
Стая Делукс с две единични легла
Отседнахме 5 вечер/и в февруари 2018 г.
Изключителен”
The night duty manager made this stay very welcome and she was very helpful very happy with the service and happy that she dealt with problems
Оценявани 12 февруари 2018
Dear Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the night duty manager know that she made an impact during your stay. We are looking forward to welcoming you back to the hotel soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Отговорено 13 февруари 2018
Pan Pacific Hanoi
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