Somerset West Point Hanoi
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Somerset West Point Hanoi

2 Tay Ho, Tay Ho District, Ханой, Виетнам
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Студио Екзекютив Somerset West Point Hanoi
Студио Екзекютив
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     Somerset West Point Hanoi
     Somerset West Point Hanoi
    Студио Екзекютив Somerset West Point Hanoi
     Somerset West Point Hanoi
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     Somerset West Point Hanoi

    Отзиви от гости

    8,9
    Отличен
    /10
    ( 402 отзиви)Вижте мнението на гостите
    9,4
    Изключителна чистота
    98% биха препоръчали на приятел

    Интересно в обекта

    • Летищен трансфер

    • Безплатен WiFi достъп във всички стаи

    • Сауна

    • Парна баня

    Това място за настаняване много се търси!Последна резервация: преди 9 часа
    Отличен
    Местоположение
    8,3
    НА КАРТАТА
    Отлично местоположение
    Близо до
    Популярно
  • Emporium Hanoi40 m
  • HanoiBoutique Tailoring40 m
  • Quang Ba Flower Market140 m
  • Pho Linh Temple240 m
  • George's Fashion Boutique280 m
  • Zeds Threads280 m
  • Zo Project320 m
  • L'Atelier450 m
  • Module 7630 m
  • Bamboo Village Shop640 m
  • Съотношение цена-качество9,0
    Оценка на района8,3
    Най-близко летищеЛетище Gia Lam (VVGL)
    Разстояние до летището7,1 км.
    Избор на стая
    Апартамент тип Екзекютив с 2 спални (2 Bedroom Executive Apartment)
    Апартамент тип Екзекютив с 2 спални (2 Bedroom Executive Apartment)
    ...
    • Размер на стаята: 96 m²/103...
    • Балкон/тераса
    • 1 Легло тип Кинг & 2 Единич...
    Въведете дати, за да видите цени
    Апартамент Премиер с 2 спални (2 Bedroom Premier Apartment)
    Апартамент Премиер с 2 спални (2 Bedroom Premier Apartment)
    ...
    • Размер на стаята: 123 m²/13...
    • Балкон/тераса
    • 1 Легло тип Кинг & 2 Единич...
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    Екзекютив апартамент с четири спални (Four-Bedroom Executive Apartment)
    Екзекютив апартамент с четири спални (Four-Bedroom Executive Apartment)
    ...
    • Размер на стаята: 180 m²/19...
    • Балкон/тераса
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    Апартамент Екзекютив с 3 спални (3 Bedroom Executive Apartment)
    Апартамент Екзекютив с 3 спални (3 Bedroom Executive Apartment)
    ...
    • Размер на стаята: 150 m²/16...
    • Балкон/тераса
    • 1 Легло тип Кинг & 1 Легло ...
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    Апартамент делукс с 1 спалня (1 Bedroom Deluxe Apartment)
    Апартамент делукс с 1 спалня (1 Bedroom Deluxe Apartment)
    ...
    • Размер на стаята: 73 m²/786...
    • Балкон/тераса
    • 1 Легло тип Кинг
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    Студио Екзекютив (Studio Executive)
    Студио Екзекютив (Studio Executive)
    ...
    • Размер на стаята: 38 m²/409...
    • Балкон/тераса
    • 1 Легло тип Кинг или 2 Един...
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    Студио стая (Studio Room)
    Студио стая (Studio Room)
    ...
    • Балкон/тераса
    • Непушачи
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    Studio - De Luxe
    Studio - De Luxe
    ...
    • Балкон/тераса
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    Double room - De Luxe
    Double room - De Luxe
    ...
    • Балкон/тераса
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    Apartment 3 bedrooms - De Luxe
    Apartment 3 bedrooms - De Luxe
    ...
    • Балкон/тераса
    Въведете дати, за да видите цени
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    Повече за Somerset West Point Hanoi

    Повече за Somerset West Point Hanoi

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    Последни коментари от клиенти

    Agoda отзиви (402)Booking.com (161)
    Състояние/Чистота на хотела9,4
    Удобства8,9
    Местоположение8,3
    Услуги8,9
    Съотношение цена-качество9,0
    Предоставено от проверените гости на Agoda
    Всички езици
    Всички типове туристи (402)
    Всички типове стаи
    Показване на 133 проверени коментари от гости
    12345
    9,6
    Великолепен
    Zvi от Великобритания
    Бизнес пътник
    Студио Екзекютив
    Отседнахме 8 вечер/и в януари 2019 г.
    Home away of home”
    This place had everything I needed, felt welcoming and comfortable while not too nosy. Staff make there best effort, the place is quite new and facilities are great. Might not be the best area for tourists but the area has almost everything you need.
    Оценявани 08 февруари 2019
    Dear Zvi, Thank you so much for sharing the experience of your stay in Somerset West Point! It is wonderful to know that you had an enjoyable experience with us and I am very pleased to learn that our property met your expectations and our team had made your stay so comfortable! Your endorsement means a lot to us and nothing would make us happier than to welcome you back in the future. Warm regards, Grace Gan Operations Manager
    Отговорено 20 март 2019
    Somerset West Point Hanoi
    8,8
    Отличен
    Kari от Финландия
    Бизнес пътник
    Студио Екзекютив
    Отседнахме 4 вечер/и в януари 2019 г.
    Nice, clean, functional hotel”
    This is a new, nice hotel in Tay Ho, the popular expat suburb of Hanoi. The room is nice, staff is friendly and staying there is comfortable. The area has lots of activity, excellent restaurants and cafés within easy walking distance. However, walking in the neighborhood is sometimes a bit awkward because of the lack or poor condition of sidewalks. The breakfast of the hotel is not especially good but you can make use of the wonderful cafeterias in the neighborhood e.g. Joma, Annam Gourmet, La Salsa, St Honoré etc. Or you can buy some delicious fruit and enjoy a fruity breakfast in your room. To me the only tasteless thing in the hotel was hosting a boring Starbucks cafe downstairs. Vietnam is famous for its excellent coffee and wonderful coffee shops. It is true lack of imagination to lose the opportunity to present some of that local culture to the visitors of the hotel. It would also be more sustainable policy to favor the local enterprises instead of an American megacompany.
    Оценявани 29 януари 2019
    Dear Kari, Thank you for taking the time to share such a detailed review of your stay experience in Somerset West Point. It is always a pleasure when our guests have delightful and memorable experiences with us and I am especially pleased to read that our room and service have met your expectations. I have noted your feedback regarding the poor condition of the sidewalks. Unfortunately, this is common in Hanoi and even though we requested to conduct improvement works on the sidewalks around our building, our proposal was not approved by the authorities. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. Warm regards, Grace Gan Operations Manager
    Отговорено 20 март 2019
    Somerset West Point Hanoi
    10,0
    Великолепен
    Darika от Тайланд
    Семейство с малки деца
    Апартамент тип Екзекютив с 2 спални
    Отседнахме 6 вечер/и в декември 2018 г.
    Best stay in Hanoi ”
    We are a family of 4. We originally booked a connected two bedroom at the Golden Rooster hotel in the old quarter and paid full money for 7 nights, but they canceled our room on arrival for someone else. So we left without a place to stay on 27th of December. Lucky, we Somerset West Point had 2 bedroom apartment available. We stayed for 6 nights and everything was perfect. Super clean room with the lake view. All the staff are very helpful and nice. We will definitely come back! It’s so worth it to pay more to stay here. Never ever again to book a cheaper small hotel that don’t honor our booking.
    Оценявани 04 януари 2019
    Dear Darika, It is terrible to hear that your previous reservation at the Golden Rooster was canceled at the last minute but we are so glad to be able to host your family during your trip during the festive season. It's brilliant to know that you appreciate the cleanliness of our well-appointed room and the view of the West Lake! Receiving such positive feedback from our residents motivates us to further improve our commitment to providing good products and services. Your endorsement means a lot to us and we look forward to welcoming you back in the not so distant future. Warm regards, Grace Gan Operations Manager
    Отговорено 17 януари 2019
    Somerset West Point Hanoi
    10,0
    Великолепен
    Craig от Виетнам
    Семейство с големи деца
    Студио Екзекютив
    Отседнахме 6 вечер/и в октомври 2018 г.
    Hanoi - Tay Ho”
    This hotel is well located in the Tay Ho area. Easy to get to from the airport and a short taxi ride (20 minutes) to most city locations. Hotel is clean, staff freindly. It is a new hotel. The staff are also very honest, they overcharged me on teh room and then folllowed up with me to give me a rebate. I would not have known if they had not followed up with me.
    Оценявани 02 януари 2019
    Dear Craig, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this lovely review. How wonderful to know that you had such an excellent experience with us and was impressed with so many aspects of your visit; from our friendly staff, the cleanliness of our well-appointed room and our convenient location between Noi Bai International Airport and the Old Quarters. I apologize that our staff accidentally overcharged you initially however, I'm so glad to hear that they were able to process the rebate quickly. I appreciate your kind words and look forward to welcome you back for another exceptional experience soon. Warm regards, Grace Gan Operations Manager
    Отговорено 17 януари 2019
    Somerset West Point Hanoi
    10,0
    Великолепен
    LI-TZU от Тайван
    Двойка
    Студио Екзекютив
    Отседнахме една вечер в септември 2018 г.
    Nice home away from home”
    Really nice hotel. Clean, new, great facility, touching service, not crowded. Staff there are all really welcoming and helpful. Relaxing by the pool is enjoyable. Definitely will book again next time when visit Hanoi.
    Оценявани 19 септември 2018
    Dear LI_TZU, At Ascott, we strive to offer warm, welcoming and friendly service coupled with a homely environment and settings that we have been known for across the world. Thus, it is a pleasure to know that you had an enjoyable experience with us. Providing excellent service is the core of our service commitment to our guests and I am very pleased to learn that our team had made your stay so special and welcoming! I will be sure to share your comments with the team to recognise their efforts. From all of us at Somerset West Point Hanoi, thank you for your valued patronage and we look forward to welcoming you again! Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    6,0
    Paa от Малайзия
    Двойка
    Студио стая
    Отседнахме 4 вечер/и в декември 2018 г.
    nice”
    good
    Оценявани 24 февруари 2019
    Dear Paa, Thank you for choosing to stay with us at Somerset West Point and submitting this review. As you gave a score of 6, I would truly appreciate if you could share if there were any areas that did your meet your expectations so that we may improve. Warm regards, Grace Gan Operations Manager
    Отговорено 20 март 2019
    Somerset West Point Hanoi
    8,8
    Отличен
    SOOEEM от Южна Корея
    Бизнес пътник
    Студио Екзекютив
    Отседнахме 3 вечер/и в януари 2019 г.
    Отличен”
    good
    Оценявани 07 февруари 2019
    Dear SOOEEM, Thank you for awarding Somerset West Point a score of 8.8. We are glad that you had a positive experience and look forward to welcoming you again should you return to Hanoi. Warm regards, Grace Gan Operations Manager
    Отговорено 26 февруари 2019
    Somerset West Point Hanoi
    9,6
    Великолепен
    Luong от Виетнам
    Семейство с малки деца
    Студио Екзекютив
    Отседнахме 3 вечер/и в юли 2018 г.
    Good choice”
    The price is suitable, staff are friendly, facilities & pool are great. There is a problem with car parking fee but staff fixed well. Xuan Dieu street is small, ot is hard for walking. Will book again.
    Оценявани 15 юли 2018
    Dear Luong, Thank you so much for sharing the experience of your recent visit. I'm so glad to hear that you like the facilities and pool. At the same time, we are glad to hear compliments of our staff members. I apologise for the issue you faced with the the carparking fee however, I'm pleased to hear that it was resolved well. Once again, thank you for your support and personal recommendation to other travelers. We look forward to welcoming you back for another memorable stay! Warm regards, Grace Gan Operations Manager
    Отговорено 10 август 2018
    Somerset West Point Hanoi
    9,2
    Великолепен
    Daniel от САЩ
    Двойка
    Студио Екзекютив
    Отседнахме 2 вечер/и в май 2018 г.
    Great alternative to a 5* Hotel; feels more like a home”
    This newly build Service Apartment lies in the middle of the foreign area called "Tay Ho". Starbucks next door (literally). With an amazing steakhouse next to that as well. Across the apartment is Circle K and down the street lies an abundance of local food restos, cafes, foreign restaurants, etc. Cant ask for more. The ONLY concern was the bed itself. It made alot of noise when moving around in bed. Could be just my room (2409) but definitely can be improved there. otherwise, everything else was subperb.
    Оценявани 29 май 2018
    Dear Daniel, Thank you so much for taking the time to write this detailed review highlighting many of the benefits of staying at Somerset West Point! I'm delighted to hear about your positive stay experience. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times so thank you for sharing the feedback about the bed. We have checked and found that there was an issue with the spring box so we are in the processing of replacing it. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Отговорено 06 юни 2018
    Somerset West Point Hanoi
    9,2
    Великолепен
    Carl от Сингапур
    Семейство с малки деца
    Апартамент тип Екзекютив с 2 спални
    Отседнахме една вечер в декември 2017 г.
    Family holiday with kids”
    We spent a few nights here after a trip to Sapa and enjoyed the location and spacious, clean rooms. With Starbucks and a steakhouse downstairs, there are plenty of conveniences nearby and the reception area is spacious and welcoming. We tried out 2 different 2 bedroom apartments during our visit and both were great.
    Оценявани 28 април 2018
    Dear Carl, Thank you so much for your positive recommendation to other travellers! We are delighted to learn that you had a pleasant stay and you liked the apartments and reception area. We also try to find tenants that would enhance our guests' stay so we are glad that you enjoyed the convenience of Starbucks and El Gaucho Argentinian Steakhouse on our 1st floor. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Отговорено 11 юли 2018
    Somerset West Point Hanoi
    8,8
    Отличен
    Samantha от Малайзия
    Семейство с малки деца
    Апартамент Екзекютив с 3 спални
    Отседнахме 4 вечер/и в септември 2018 г.
    Great Stay”
    We booked a 3 room apartment, but got upgraded to a 4 room apartment which is great. The apartment is very spacious and clean, everything is well maintained. Highly recommended for family travelers. The only downside is the noise coming from the main road even though we stayed at 10th floor, it is still very noisy from the nearby market and car honks.
    Оценявани 13 септември 2018
    Dear Samantha, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this review. How wonderful to know that you appreciate the spacious fully-furnished apartments which are perfect for families! In addition, I wish to thank you for your constructive feedback and observations regarding the areas for improvement. Your feedback is very important to us as it allow us to identify and improve on our services and facilities for our guests. We are currently reviewing how to improve the soundproofing and will continue in our improvement efforts to provide excellent service and products to our residents. It will be our pleasure to welcome you back again when you next visit Hanoi. Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    8,0
    Отличен
    Wah от Хонконг
    Двойка
    Студио стая
    Отседнахме 2 вечер/и в август 2018 г.
    Много добър”
    Hotel is one year old, so everything is updated. Room is very big , about 50 sqm for our executive junior suite with lake view. Because it is serviced apartment style with kitchen, washing machine etc but it also has big lobby, restaurant and bar like a hotel. Though it is few kilo meter from city centre , however taxi is so cheap. Also, this reasonable but slight high price Argentine steak house, Starbucks in same bui
    Оценявани 09 септември 2018
    Dear Wah, Thank you for selecting us as your preferred accommodation choice for your trip. It is truly wonderful to read that you had such a memorable experience with us and I am delighted to know that you enjoyed the many positive elements of your stay with us; from the comfort of your spacious and fully-furnished apartment with the view of the West Lake to the convenience of the onsite F&B establishments. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    9,6
    Великолепен
    Tien от Виетнам
    Група
    Апартамент тип Екзекютив с 2 спални
    Отседнахме една вечер в декември 2018 г.
    Great hotel ”
    Definitely would come back when travel in group to Hanoi even the price little bit high the hotel is excellence.
    Оценявани 14 януари 2019
    Dear Tien, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this lovely review. Providing excellent service is the core of our service commitment to our guests so I am especially pleased to read that you had an excellent visit. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Отговорено 26 февруари 2019
    Somerset West Point Hanoi
    9,2
    Великолепен
    Dong от Виетнам
    Двойка
    Студио Екзекютив
    Отседнахме 2 вечер/и в декември 2018 г.
    Good place. Staff are very good”
    Have no breakfast.
    Оценявани 06 януари 2019
    Dear Dong, Thank you for choosing to stay with us at Somerset West Point. We are very pleased to learn that you enjoyed your stay with us. At the same time, we are glad to hear compliments of our staff members. Regarding your feedback about the breakfast, I sincerely apologise that our buffet breakfast was unavailable during your stay period as such we issued Starbucks vouchers as an alternative. However, I'm pleased to inform you that the buffet breakfast has resumed starting on 2 January 2019. From all of us at Somerset West Point Hanoi, thank you for your valued patronage and we look forward to welcoming you again at any one of our serviced residences. Warm regards, Grace Gan Operations Manager
    Отговорено 26 февруари 2019
    Somerset West Point Hanoi
    8,0
    Отличен
    Yeoh от Малайзия
    Бизнес пътник
    Студио Екзекютив
    Отседнахме 2 вечер/и в декември 2018 г.
    Convenient and many restaurant ”
    It is a strategic location and 30 min to International airport Many restaurants near by . The breakfast is Starbucks with 150k Dong voucher .. which can be improve to Hotel buffer breakfast .
    Оценявани 21 декември 2018
    Dear Yeoh, Thank you for selecting us as your preferred accommodation choice for your trip and highlighting our convenient location which is easily assessible from the airport. I have noted your feedback regarding the breakfast and please be informed that the Starbucks vouchers was only a temporary arrangement and the continental buffet has resumed starting 2 January 2019. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the future. Warm regards, Grace Gan Operations Manager
    Отговорено 17 януари 2019
    Somerset West Point Hanoi
    8,4
    Отличен
    David от Южна Корея
    Бизнес пътник
    Студио Екзекютив
    Отседнахме една вечер в ноември 2018 г.
    Great Value”
    Pros> Great Value. Nice and clean. Friendly staff. Cons> Loud but there is an ear pad for sleep.
    Оценявани 09 декември 2018
    Dear David, Thank you so much for sharing the experience of your visit to Somerset West Point. I'm pleased to hear that the apartments met your expectations and you found it to be of good value. I sincerely apologise for any discomfort you experienced from the noise. I have noted your feedback and we will take it to account when planning future enhancements. Warm regards, Grace Gan Operations Manager
    Отговорено 17 януари 2019
    Somerset West Point Hanoi
    9,6
    Великолепен
    Andrew от Канада
    Соло турист
    Студио Екзекютив
    Отседнахме 3 вечер/и в февруари 2018 г.
    Best Hotel in Hanoi ”
    It's in the west lake area where all of the expats live. Brand new building with great amenities. New modern clean rooms. Currently a lot less expensive than chain hotels, and much nicer. Will stay again
    Оценявани 07 март 2018
    Dear Andrew, Thank you for this glowing review of Somerset West Point! We are delighted to learn that you enjoyed your stay with us and we look forward to welcoming you back for another stay. Warm regards, Grace Gan Operations Manager
    Отговорено 10 август 2018
    Somerset West Point Hanoi
    9,6
    Великолепен
    Ha-My от Сингапур
    Двойка
    Студио Екзекютив
    Отседнахме една вечер в януари 2018 г.
    Excellent brand new apartment”
    We booked one night here and ended up extending it to 4. Brand new serviced apartment which is really good for its price. Staff is professional and caring. Location is great, with local food and coffee just steps away, and more expat options in the same area. The only issue we had, which was out of the hotel's control, was the works on the road connecting the hotel's are and the city center/Old Quarter. Just avoid going in and out during rush hours and you should be fine.
    Оценявани 31 януари 2018
    Dear Ha-My, Thank you for taking the time to submit another review for our property. We are so pleased that you enjoyed your stay so much that you extended it to 4 nights! At Ascott, we strive to offer warm, welcoming and friendly service coupled with a homely environment so we are glad to have achieved that for you. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    9,2
    Великолепен
    Ha-My от Сингапур
    Двойка
    Студио Екзекютив
    Отседнахме 3 вечер/и в януари 2018 г.
    Excellent and brand new serviced apartment”
    We booked a room at Somerset West Point as a treat for ourselves before our wedding weekend, and it was an absolute pleasure. Everything was perfect, the staff was always helpful and courteous, and the apartment was in tip top condition. The room also came with access to lots of facilities, which unfortunately we didn't have time to use. There's a Starbucks downstairs, and great local food and coffee is just steps away. The only issue we had, which was completely out of Somerset's control, was the daily struggle to get there from the city center. There are major works going on on the road connecting West Lake (the area it's in) and the center/old quarter, so traffic is a nightmare. Taxis are also banned during rush hours.
    Оценявани 31 януари 2018
    Dear Ha-My, Thank you for this glowing review and positive recommendation to other travellers! We are so thankful to have the opportunity to accomodate you during such a special occasion in your life and we are delighted to hear that you had a perfect stay. Among all, thank you for the compliments of our staff. We endeavour to continually delight our residents whenever they stay with us so your compliments are a great motivation for us. From all of us at Somerset West Point Hanoi, thank you for your valued patronage. We look forward to welcoming you again and maybe next time you will have the time to try out some of our facilities such as the pool and gym! Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    8,4
    Отличен
    Triadi от Индонезия
    Семейство с малки деца
    Апартамент тип Екзекютив с 2 спални
    Отседнахме 4 вечер/и в декември 2017 г.
    Great Area”
    This apartment hotel located in West Lake district, lots of local and international food options just across from hotel. This area is definitely away from hustle and bustle of Old Quarters. Has certain charm, I can't describe. We really like the area, the hotel is great too.
    Оценявани 20 януари 2018
    Dear Triadi, Thank you for taking the time to submit this review. We are so glad to hear that you enjoyed your stay at Somerset West Point! In addition, our location was chosen exactly due to the points you highlighted so we are delighted that it is suitable to your needs. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Отговорено 24 октомври 2018
    Somerset West Point Hanoi
    12345
    Това е популярно място за настаняване. Не го изпускайте!

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