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от 1737 отзива
  • Състояние/Чистота на хотела 8,2
  • Удобства 7,7
  • Местоположение 8,7
  • Комфорт/Стандарт на стаята 8,3
  • Работа на персонала 8,6
  • Съотношение цена-качество 8,5
  • Храна/Хранене 7,6
Сортиране по

Minh от Виетнам
Двойка
Супериорна стая
Отседнахме 2 вечер/и в август 2015 г.
Wonderful stay, highly recommended
Clean room, huge beds, friendly staff
I booked for 1 superior room but paid to upgrade to deluxe room, and was indeed given a suite! The room is huge, clean and brightly lit, the first 2 nights we got two queen-sized beds and the last 2 nights we got a king-sized bed and a single bed which is still pretty big for a single bed. Big windows allow us to have a pretty decent view of the streets below. It was really nice and cozy, and the staff couldn't be more friendly and sweet as they attended to us within minutes. They even helped us book for a 2d1n cruise trip to Ha Long bay and Trang An&Bai Dinh. I believe the hotel is affiliated to a traveling agency named ATP. The experience was immense, with wonderful itinerary, and transportation and meals provided. The tours even include kayaking, visiting beautiful caves, diving off the boat into the sea... In short, wonderful experience, highly recommended.
Оценявани 10 август 2015

Thomas от САЩ
Двойка
Супериорна стая
Отседнахме 2 вечер/и в юли 2015 г.
All we could ask for in a hotel
friendliness, comfort, great price
After a rough day traveling here to Hanoi we were more than compensated by our stay at this hotel. The room is very comfortable and clean and all of the staff were very friendly and helpful. Also, breakfast was a real plus. We had a real variety of good food, quite unlike several other hotels we experienced.
Оценявани 03 август 2015

Leandro от Аржентина
Двойка
Супериорна стая
Отседнахме 2 вечер/и в юли 2015 г.
staff and location great, rooms just ok
Staff, WiFi, Location
It was OK
Оценявани 03 август 2015

silvia от Испания
Двойка
Супериорна стая
Отседнахме една вечер в юли 2015 г.
Very good
Atention, localitation, breakfast
Оценявани 01 август 2015

Anthony от Австралия
Соло турист
Супериорна стая
Отседнахме 6 вечер/и в юли 2015 г.
Good Hotel
Staff,location, comfortable room
Enjoyed my stay,staff exelent, would recommend to all my friends.
Оценявани 30 юли 2015

Anthony от Австралия
Соло турист
Супериорна стая
Отседнахме 4 вечер/и в юли 2015 г.
Good Hotel
Staff,location,comfortable room
Enjoyed my stay,staff performance was exelent, would recommend to all my friends.
Оценявани 30 юли 2015

Juhyung от Южна Корея
Бизнес пътник
Супериорна стая
Отседнахме 3 вечер/и в юли 2015 г.
Value for the money
price, elevator, friendly staffs
This old hotel is located on Hang Voi street away from the hustle and bustle old quarter. This hotel also has a sister hotel on Hang Thung. I was transferred to Crystal Hotel for the first night and returned to the hotel. My room was upgraded to the highest floor of the hotel when I returned but the top floor has no elevator. Thus I should work. Staffs are friendly.
Оценявани 28 юли 2015

George от Австралия
Соло турист
Супериорна стая
Отседнахме 3 вечер/и в юли 2015 г.
Good size rooms with clean & well maintained rooms
room size, bed size and services
Got upgraded on arrival which was great and a coffee on arrival which was nice. The room was excellent value for the price but the issue was the WIFI was always cutting out which was really frustrating to deal with as could never get rectified. The staff are very helpful and try hard to be helpful. Overall good stay
Оценявани 21 юли 2015

Melanie от САЩ
Соло турист
Супериорна стая
Отседнахме една вечер в юли 2015 г.
5 star service
Service, comfort, location
Lovely stay. Staff was amazing and attentive and I felt right at home the moment I walked in. The rooms are great and location is perfect. Highly recommended.
Оценявани 15 юли 2015

Vonica от Малайзия
Семейство с големи деца
Супериорна стая
Отседнахме 3 вечер/и в юли 2015 г.
3 Star Hotel with 5 Star Service (Part 2)
1) Superb location 2) Remarkable Staffs 3) Yummy Food
It was our first visit to Hanoi and we were impressed by the hospitality of the hotel's staffs. Their friendliness and smiles said it all. Was greeted by Joe upon arrival at the hotel and followed by a nice cup of Iced Vietnamese Coffee. Joe then went on to show us the hotel's very own printed travelling map of Old Quarter and gave us some suggestions on what to do and where to go in Hanoi. We even took up the Half Day City Tour proposed by Joe and it was fantastic. Our private tour guide, Papaya, was friendly, speaks good English and knowledgeable. The Hotel's room is clean, comfortable and value for money. The buffet breakfast was fantastic and we enjoyed the different varieties of food. Thumbs up to the kitchen staff! All the other staffs namely Hien, Christine, Sophie, Huy, Lily were friendly, helpful and strive their very best to make us feel at home. Well done! The Hotel even packed breakfast for us to take away to the airport. You all made our stay in Hanoi a very memorable one and will definitely check into Thaison Palace Hotel when we next visit Hanoi. If you are looking for a place to stay in Hanoi, look no further as Thaison Palace Hotel is "the perfect place".
Оценявани 10 юли 2015


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