The Bell Pool Villa Resort Phuket
The Bell Pool Villa Resort Phuket
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Вила за младоженци - Басейн The Bell Pool Villa Resort Phuket
Вила за младоженци - Басейн
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Лоби The Bell Pool Villa Resort Phuket
Лоби
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Басейн The Bell Pool Villa Resort Phuket
Басейн
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Басейн The Bell Pool Villa Resort Phuket
Басейн
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НА КАРТАТА The Bell Pool Villa Resort Phuket
НА КАРТАТА
Местоположение
Много добър
7,0
Вижте всички41снимки The Bell Pool Villa Resort Phuket
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Премахми от любими

The Bell Pool Villa Resort Phuket

Много добро местоположение
Имате въпрос относно The Bell Pool Villa Resort Phuket?
Отличен
Въз основа на 280 отзивиВижте мнението на гостите
8,3
85% биха препоръчали на приятел
  • Летищен трансфер

  • Безплатен WiFi достъп във всички стаи

  • Обмяна на валута

  • Климатик

Избор на стая
9,0
Отличен
Комфорт на стаята § качество
Семейна вила с басейн (Family Pool Villa)
Семейна вила с басейн (Family Pool Villa)
...
  • Изглед: Планина
  • 380 m²/4090 ft²
  • 1 Двойно легло и 1 Легло ти...
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Делукс вила с басейн и 3 спални (3 Bedroom Deluxe Pool Villa)
Делукс вила с басейн и 3 спални (3 Bedroom Deluxe Pool Villa)
...
  • Изглед: Планина
  • 430 m²/4628 ft²
  • 2 Двойни легла и 1 Легло ти...
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Президентски суит (Presidential Suite)
Президентски суит (Presidential Suite)
...
  • Изглед: Планина
  • 500 m²/5382 ft²
  • 2 Двойни легла и 2 Кинг лег...
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Вила за младоженци (Honeymoon Villa)
Вила за младоженци (Honeymoon Villa)
...
  • Изглед: Планина
  • 330 m²/3552 ft²
  • 1 Легло тип Кинг
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Вила Четири Спални (Villa Four Bedrooms)
Вила Четири Спални (Villa Four Bedrooms)
...
  • 500 m²/5382 ft²
  • Душ & вана
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Вила Делукс (Villa Deluxe)
Вила Делукс (Villa Deluxe)
...
  • 430 m²/4628 ft²
  • Душ & вана
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Villa - 2 Bedrooms - Pool
Villa - 2 Bedrooms - Pool
...
  • Кухненски бокс
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honeymoon private pool villa (1br) +
honeymoon private pool villa (1br) +
...
  • Кухненски бокс
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FAMILY PRIVATE POOL VILLA (2BR) Breakfast
FAMILY PRIVATE POOL VILLA (2BR) Breakfast
...
  • Кухненски бокс
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Two-Bedroom Family Private Pool Villa - Premium rate
Two-Bedroom Family Private Pool Villa - Premium rate
...
  • Кухненски бокс
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Последни коментари от клиенти

Agoda отзиви (280)Booking.com (155)
Състояние/Чистота на хотела8,8
Удобства7,9
Местоположение7,0
Комфорт на стаята и качество9,0
Услуги8,7
Съотношение цена-качество8,4
Предоставено от проверените гости на Agoda
Филтър на коментарите по:
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повече
Тип стая
Семейна вила с басейн
Вила за младоженци
Делукс вила с басейн и 3 спални
Президентски суит
Показване на 252 проверени коментари от гости
12345
9,7
Изключителен
Alexey от Русия
Соло турист
Семейна вила с басейн
Отседнахме 4 вечер/и в октомври 2014 г.
Райский уголок”
Дружелюбный и отзывчивый персонал, уют и комфорт, бассейн.
Отличное место! Уютная вилла с гостиной, кухней и двумя спальнями, зеленная ухоженная территория с частным бассейном. Великолепный вид на горы. Дружелюбный и отзывчивый персонал, который обеспечивал хороший сервис. Отель представляет бесплатный трансфер до пляжа Камала - 5 минут езды и Патонга - 20 минут. Завтраки хорошие и разнообразные, которые доставляют на виллу в заранее согласованное время. Кроме того, на вилле есть кофемашина и вы самостоятельно в любое время можете сделать себе кофе. Приятно удивил интернет- WI FI - работал с приличной скоростью и без сбоев. Это был хороший и незабываемый отдых на вилле в Камале. Еще раз спасибо персоналу The Bell Pool Villa за гостеприимство и хороший сервис.
Оценявани 24 ноември 2014
8,0
Отличен
Igor от Русия
Соло турист
Вила за младоженци
Отседнахме 10 вечер/и в февруари 2014 г.
Хороший отдых”
Тихо спокойно
Прошло хорошо хорошая территория главное не попасть что бы в соседней вилле жиле шумные китайцы!!
Оценявани 01 юни 2014
8,3
Отличен
Igor от Русия
Соло турист
Отседнахме 3 вечер/и в октомври 2013 г.
Замечательно хороший спокойный отдых хороший сад ”
Большая вилла хороший бассейн приватность ухоженная территория сад хороший персонал завтраки приносят на виллу отлично подойдет и для семьи и для пары
Замечательно хорошие виллы хороший персонал стильные комнаты приличный бассейн
Оценявани 03 ноември 2013
8,3
Отличен
Dmytri от Русия
Соло турист
Отседнахме 4 вечер/и в октомври 2012 г.
уединенный комфортный отдых”
приватность
Неудачное расположение далеко до моря и до патонга. комфорт и уединенность все компенсирует. Передвигаться на машине или байке. Свой бассейн полная уединенность и привтность хоть голышом ходи и купайся. бассейн не очень большой но вполне приличный. В общем рекомендую
Оценявани 15 ноември 2012
8,0
Отличен
LIM от Сингапур
Семейство с малки деца
Делукс вила с басейн и 3 спални
Отседнахме 3 вечер/и в юни 2018 г.
Great space with friendly service”
It’s a short drive about 15 mins to Patong beach and 5 mins drive to Kamala Beach. Good room size and good breakfast spread. My kids and friends enjoyed our time at the Villa! The only hindsight is that there are many mosquitoes so best to bring some mosquito patches for the kids. Otherwise we are good and happy with the stay.
Оценявани 14 юни 2018
8,0
Отличен
GWEE от Сингапур
Двойка
Вила за младоженци
Отседнахме 3 вечер/и в април 2018 г.
awesome villa”
huge villa with private pool. privacy. Very nice plants in the villa. appreciate how they planted the trees to provide shade for the pool. Love the pavilion area for sun tanning. every thing is great. quiet. is like living with nature. Loved how I was greeted by different birds singing in the morning. villa is located inside kamala hilltop but free shuttle provided. recommended for couples & people who prefer quiet surrounding.
Оценявани 29 април 2018
Dear Gwee, Thank you for taking the time to leave this review! We are happy, that you enjoyed the garden and shade provided by our little jungle around the villa. We are looking forward to welcoming you back in the future! Kind regards, Matthias Maraczi Assistant Director of Sales & Marketing
Отговорено 17 май 2018
The Bell Pool Villa Resort Phuket
8,0
Отличен
Sun
Семейство с малки деца
Делукс вила с басейн и 3 спални
Отседнахме 3 вечер/и в декември 2017 г.
Great Facilities for relax ”
First family field trip to the oversea. Everything was great but the location is a bit far from the beach area. My kids loved to stay at the resort, and the pool is big enough to swim with 7 yrs old girl. If the room rate is a bit less than I love to go back next year.
Оценявани 02 януари 2018
Dear guest, Thank you for your review here and that you loved the villa. Indeed our pools are very big and can be used for swimming laps. Great to hear your kids loved it too... We also hope we can welcome you back again to The Bell next time. Best regards, Daniel - Resort Manager
Отговорено 21 февруари 2018
The Bell Pool Villa Resort Phuket
2,4
Cherry от Великобритания
Семейство с големи деца
Делукс вила с басейн и 3 спални
Отседнахме 5 вечер/и в декември 2017 г.
unvaluable of the price, not really clean, air-condition not working everyday, and wrong order daily”
it is really disappointed of this hotel, when i book this hotel i chose 6 adults & 2 children’s, after i finished whole booking and got the voucher, shown me 6 adults only, i sent the message to hotel through agoda and confirm that is for 6 adults & 2 children, they confirmed if i requested additional bed may need charge only, when i arrived hotel, the reception push to charge me 2 extra bed, finally i have to pay if not i cannot check in, the air-conditioner is not working everyday, and provide us the wrong breakfast everyday, the toilet not clean daily, really really disappointed about this hotel. i have the evidence to confirm what i ask about the no. of person if needed
Оценявани 02 януари 2018
Dear Guest, The extra person prices are clearly displayed on every profile we have online. Your issue is a direct result of the Agoda's system disregarding your input upon making the booking. We understand, that this made you upset and apparently turned your entire stay sour but claiming false problem with our property in this review is really not the way to get back at them. Should you wish to discuss this matter further, please reach out to me personally. Kind regards, Matthias Maraczi Sales & Marketing Manager
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The Bell Pool Villa Resort Phuket
4,8
Chloe от Сингапур
Семейство с малки деца
Семейна вила с басейн
Отседнахме 5 вечер/и в октомври 2017 г.
Surprisingly disappointing. Definitely First and Last Stay.”
Check in and out was smooth. But things started to go downhill. They got our breakfast order wrong. TWICE. Housekeeping was strictly "minimum cleaning only". We stayed in a 2 bedroom pool villa. A cleaning crew of 6 came and left less than 10mins later. Efficient? DEFINITELY NOT. Faulty light in bathroom went unchanged despite them "cleaning it". Tables were wiped on selected areas only. Toiletries not replenished. We were a party of 4 but received towels for 3. One housekeeper's sole duty was to wash the dishes but we found stains after. Floor was swept on selected areas. Bathtub was not cleaned. The list is quite long and we've already checked so hardly worth mentioning so much into detail. The saving grace was the shuttle service. They are ok to take us to nearby places and driver was nice to ask us to call for return shuttle. But I will not recommend this hotel. More bad service than good was extended to us.
Оценявани 07 ноември 2017
Dear Chloe, Such a shame that we have to read about your complaints here and that you did not give us the opportunity to correct the mistakes you think we've made. We pride ourselves of having high standards in service and do our utmost to uphold them. Our managers are available at all times and we would have appreciated your feedback and turned things around. It is a shame as you feel we didn't do our job, and we feel that we lost a valued customer. I would recommend you to speak to manager next time you stay in a hotel and are not happy as 'we hoteliers in the service industry' only want you to be happy and have a great stay. Best regards
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The Bell Pool Villa Resort Phuket
8,8
Отличен
Wing от Хонконг
Семейство с малки деца
Делукс вила с басейн и 3 спални
Отседнахме 2 вечер/и в октомври 2017 г.
Fantastic stay but something need to be improved”
We stayed in a 3-bedroom pool villa. The living room and swimming pool is big and comfortable. The butlers deliver the breakfast to our villa every morning. However, the air conditioner was broken in our room but they did not sent anybody to fix it. It was lucky that there is fan in the room, otherwise we could not sleep well. More, we ordered meal in our room. The dishes are delicious but no one clean up the utensils afterwards. As the utensils are limited, we need to clean ourselves. We recommend the hotel can clean up the utensils or provide more if we order hotel's meal. Overall, it was a great expensive and everyone of us enjoyed to stay here very much.
Оценявани 28 октомври 2017
Dear Wing, Thank you for your review and kind words here. We are glad that you enjoyed your stay with us and hope you will return again in the near future. Your comments about the utensils have been noted, and we will evaluate our current process and make changes if needed - thank you for that. Best regards, Daniel - Resort Manager
Отговорено 10 ноември 2017
The Bell Pool Villa Resort Phuket
9,2
Изключителен
Rene от Швейцария
Двойка
Вила за младоженци
Отседнахме 6 вечер/и в април 2017 г.
The best value for money”
Nothing to say more... we stayed here many times already... we love it. Yes - will be back Yes - will always recommend
Оценявани 18 октомври 2017
Dear Rene, Always a pleasure to have you back. We are looking forward to welcome you back 'home' next time. Best regards, Daniel
Отговорено 24 октомври 2017
The Bell Pool Villa Resort Phuket
9,2
Изключителен
Ron от Австралия
Група
Семейна вила с басейн
Отседнахме 4 вечер/и в септември 2017 г.
Fantastic venue for relaxation.”
This Resort is the ideal place to take you4 family for relaxation, especially if you enjoy swimming and or relaxing by the pool. The service is 1st Class.
Оценявани 05 октомври 2017
Dear Ron, Many thanks for your review here and your kind words. We are very pleased that you and your family had a great stay with us and enjoyed the swimming and relaxing by the pool. Thank you also for pointing out the service, I will happily pass your comments on to the team. We are hoping to have the pleasure of welcoming you back to the resort in the near future. Best regards, Daniel - Resort Manager
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The Bell Pool Villa Resort Phuket
9,6
Изключителен
Lausanne от Сингапур
Семейство с малки деца
Делукс вила с басейн и 3 спални
Отседнахме 3 вечер/и в юли 2017 г.
Amazing service! ”
The hotel staff were amazing. Constantly wearing a smile and being very helpful in any areas possible. Was pleasantly surprised when we came back from lunch on our first day to see a temporary pool fence set up without us asking, pure initiative from their end. This proved to be so useful as it put us at such an ease of mind. Every time we rang the front office for things we needed, it was promptly answered. Will definitely recommend this hotel!
Оценявани 17 юли 2017
Dear Lausanne, Many thanks for your review here and for complimenting our team. It is great to read that they have provided you with 'amazing service'. Thank you for recommending our resort to others. Again, congratulations on the engagement and we hope that we will have the pleasure of welcoming you again soon as well. Best regards, Daniel
Отговорено 19 юли 2017
The Bell Pool Villa Resort Phuket
8,0
Отличен
Rene от Швейцария
Двойка
Вила за младоженци
Отседнахме 2 вечер/и в март 2017 г.
Great place for great price”
Abit outside of the crowed but therefore very relaxing. Best value for money. We been back here for almost 10 times even we tried other places but here we are most happy
Оценявани 17 юни 2017
As always, thank you for your review here. We are pleased to hear that you had a good stay and hope to welcome you back in the near future. Best regards from your Bell team.
Отговорено 19 юни 2017
The Bell Pool Villa Resort Phuket
6,8
Приятен
diem от Виетнам
Група
Семейна вила с басейн
Отседнахме 3 вечер/и в май 2017 г.
Booking problem”
As i had booked a Family type villa with 2 bedrooms via Agoda but when i came, the staff told me that i booked 2 seperate villa with one bedroom. I did not know if this is Agoda's mistake or the Bell (while the Booking voucher show the type i booked is the family type). Then the staff settled us to a three bedroom villa but they only opened 2 rooms. I felt some kind of disrespectful to us at this time. Then i asked them the price of the new one in order to know if it is equal to the one that i paid via Agoda but they would'nt tell me. They said that it was my duty to contact to Agoda directly, not theirs. Whose fault was that, i wondered. Now i still do not know about the price yet. Such a bad experience and really a dissapointment with the way the staff performed here.
Оценявани 31 май 2017
Dear Diem, Thank you for your review here. Since you did not email us directly with your complaint, allow me to respond to you here. After thorough investigation, and confirmed with Agoda, you had indeed booked 2 villa's. (this also shows on your confirmation) The type of villa is indeed family type (all our villa's are minimum 3 BR villa, and we open the amount of bedrooms, based on the res.). We cannot disclose the price Agoda pays for the villa's as per contract, this is the reason why you had such a good deal. When you book with Agoda, you make a contract with them and they make a contract with us. This means that if there is any issue regarding booking or payment, we can only deal with the contracted party. In your case, you chose to change from 2 x 1BR villa, to a 1x 2BR villa to be with your family. We have changed this free of charge and with pleasure. Any other disagreement regarding price you would indeed need to take up with Agoda, as they are the company you booked with.
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The Bell Pool Villa Resort Phuket
9,6
Изключителен
Sophia от Великобритания
Семейство с големи деца
Семейна вила с басейн
Отседнахме 8 вечер/и в април 2017 г.
Great Family Choice”
My family (2 adults two kids aged 10 and 9) thoroughly enjoyed our stay at Bell Pool Villa Resort. The accommodation was spacious; our villa had two bedrooms, two bathrooms, living area and kitchen/dining space, a fabulous pool and areas to relax outside. Every morning we had breakfast delivered to us, which we ate by the pool. The private pool was a key feature and the reason we chose the Bell Pool Villa Resort over other hotels. We don't like sharing our pool space or fighting for sun beds! The pool is a welcome refreshment after a hot day exploring Phuket and the kids spent most of the holiday in it! The staff are friendly and helpful. The resort is about 500m from local shops but at least 1km from Kamala beach. They run a shuttle service to the beach, but I would recommend you get a car. We found Kamala a great base to explore the island.
Оценявани 12 април 2017
Dear S, Thank you for your kind review here, it is great to read that you and your family had an enjoyable stay here at The Bell. Thank you for pointing out our spacious villa's with of course the private pool as unique selling point. Thank you also for complimenting our staff and their friendliness, it will be my pleasure to pass on your comments. The shuttle runs all day indeed and I agree with you that renting a car is useful if you want to explore bigger parts of the island. Once again, thank you for your comments here and looking forward to welcoming you back in the near future. Best regards, Daniel - Resort Manager
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The Bell Pool Villa Resort Phuket
7,6
Много добър
Yuen от Малайзия
Двойка
Вила за младоженци
Отседнахме една вечер в юни 2015 г.
Nice place to relax”
The resort is clean environment : cozy & relax Given me fantastic Memory But it is far from shops by walking
Оценявани 08 март 2017
Dear Yuen Ping, Many thanks for your review here and I'm happy that you had a good time here at the resort. Great that you got make good memories. It is true that we are not located on the beach, by the shops, but we see that as a strength, as most of our guests come here for peace and relaxation in our private pool villa's. The shops can be reached by complimentary bicycles we provide, or by the complimentary beach shuttle, in just a few minutes. Looking forward to welcoming you again sometime in the near future. Regards, Daniel - Resort Manager
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The Bell Pool Villa Resort Phuket
10,0
Изключителен
Justin от САЩ
Двойка
Вила за младоженци
Отседнахме една вечер в февруари 2017 г.
Not enough time here!”
We stayed our last night in Thailand at The Bell. We were very sad that we didn't have more time at this lovely villa. Staff members are so helpful and accommodating. They went above and beyond with their service. one of the nicest places we've been.
Оценявани 13 февруари 2017
Dear Justin, Thank you for your kind review here. It's good to hear that our staff members were helpful and went above and beyond. Good to read also that this was one of the nicest places you've visited, and I hope we will have the pleasure of welcoming you again soon. Regards, Daniel - Resort Manager
Отговорено 14 март 2017
The Bell Pool Villa Resort Phuket
7,6
Много добър
Rene от Швейцария
Двойка
Вила за младоженци
Отседнахме една вечер в януари 2017 г.
Fantastic value for money”
We stayed here more then 10 times. They keep all in good shape. Also recommend this place to our friends and there also happy. Quiet place abit outside of the busy village. Rent a bike or car to go around. To Kamala u can use the free hotel shuttle. We always using taxi... discuss good price at beginning and always booking the same driver. So we are happy and the taxi driver happy. U can not find better place for ur money then The Bell.
Оценявани 13 януари 2017
Dear Rene, Thank you for your review here, and it is always a pleasure when our guests keep coming back here. I'm surprised you only gave us a 7.6 looking at the positive comments in your review. Maybe next time we can do even better to deserve a higher score. Looking forward to welcoming you again in the near future. Regards, Daniel - Resort Manager
Отговорено 07 април 2017
The Bell Pool Villa Resort Phuket
9,6
Изключителен
aymeric от Хонконг
Група
Делукс вила с басейн и 3 спални
Отседнахме 2 вечер/и в декември 2016 г.
High service level”
Staff was very kind and service very high quality, very good breakfast
Оценявани 03 януари 2017
Dear Martin, Many thanks for your nice review here. Short and to the point is what we also like. Hope to welcome you again sometime soon. Regards, Daniel
Отговорено 14 март 2017
The Bell Pool Villa Resort Phuket
12345
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