Много добър 7,1
Въз основа на 6 отзива

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Информация за Villa Mentone Hotel

Описание

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Характеристики

Интернет

  • Wi-Fi връзка в общите части
  • безплатен WiFi достъп във всички стаи

Опознаване на околността

  • велосипеди под наем
  • Коли под наем
  • паркинг

Неща за правене и активна почивка

  • градина

Хранене, пийване, и лека закуска

  • бар
  • барбекю съоръжения
  • кафене
  • ресторант(и)
  • рум-сървиз

Услуги и удобства

  • вестници
  • зала за пушачи
  • общ салон/телевизионна зона
  • съхраняване на багаж

За децата

  • семейна стая

Достъп

  • 24-часова рецепция
  • допускане на домашни любимци
  • експресно настаняване/напускане
  • съоръжения за инвалиди

Говорими езици

  • Английски
  • Полски
  • Синхалски
  • Тамилски
  • Унгарски
  • Френски
  • Холандски
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Политики

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Полезна информация

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Последни коментари от клиенти

Agoda отзиви (6)

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7,1

Много добър



от 6 отзива
  • Състояние/Чистота на хотела 6,0
  • Местоположение 9,7
  • Комфорт/Стандарт на стаята 6,0
  • Услуги 7,3
  • Съотношение цена-качество 7,0
  • Храна/Хранене 6,7
Сортиране по

6

DAVID от Великобритания
Семейство с големи деца
Двойна стая
Отседнахме 2 вечер/и в август 2014 г.
the hotel
views
hotel was in need of modernisation and decorating. some areas were quite shabby
Оценявани 11 септември 2014

5,3

Lesley от Канада
Семейство с големи деца
Двойна стая
Отседнахме 3 вечер/и в август 2014 г.
Organisational Advice
The view from the garden and sun room; Anna and the young cheerful waiter whose name I forget (studying media) and the owners two "children"; easy walking access to coastal route and into Old Shanklin
No serious issues. Mostly PR and Organisation. Great pity this lovely old building has been left to deteriorate. Needs loving care and fixing up. Obviously needs more money than available. Better organisation, more friendly welcome by male owner would help considerably. Take courses on running a service-oriented business. Needs PR person upfront to make guests feel welcome. Anna did a great job trying to make us feel at home and to rectify problems, but was really overworked. Need someone who does this all the time while others are getting on with behind the scenes jobs. We had a family hotel years ago, so understand difficulties. Need people in charge with strengths in different areas of the hotel e,g., 1) rooms 2) food 3) financial 4) PR/welcome/entertainment/front person. Cannot leave this to one or two people. Gets too chaotic. Get more business partners involved so they have a vested interest in making this work. Good service would help people overlook the shabby rooms. Get rid of dust collectors, e.g curtains hanging over beds etc. Mismatched furniture. Buy in bulk and save money. Make rooms uniform. Very messy with make-do office in middle of dining room--papers, documents, napkins all over. Get rid of clutter. Front counter should be immaculate--the first place the visitor sees. It was covered in jumbled brochures, dead flowers. No front door, just a side entrance where the lock doesn't work and the wind blows the door open. So fix this. Then make area welcoming. Organise brochures--don't have to be scattered all over the counter. No time to change flowers? Don't have any. Keep it simple. Why The Sun newspaper?! Get rid! Lowers the status of the hotel. These comments are supposed to be helpful. Our thanks to the staff and owners for listening to our comments. Hope this will prove to be a successful venture.
Оценявани 10 септември 2014

7,3

Kevin от Великобритания
Двойка
Двойна стая
Отседнахме 2 вечер/и в август 2014 г.
Hotel needs some TLC
Location, Friendly staff
Our room was very tired. No shower curtain, inconsistent hot water, bathroom window had no curtain so very public! The hotel has a brilliant location and the views cannot be faulted. The staff are working hard to make improvements over the coming months however I probably wouldn't return until those have been completed.
Оценявани 10 септември 2014

8,7

Karen от Великобритания
Соло турист
Стая с 2 единични легла
Отседнахме 4 вечер/и в август 2014 г.
4 Night Stay at Villa Mentone
1. The views from our hotel were brilliant. 2. Where there were any problems, the host dealt with them without delay. 3. Value for money.
The Hotel is a lovely Victorian property. The room, though comfortable, the decor was dated. Also, we found the shower cubical small and the power of shower only just adequate. The host expressed their ambition to carry out refurbishment and we would willing stay there again. The breakfast time was limiting. Offer of an earlier start would have been appreciated. Can't comment on any other meals as we ate out.
Оценявани 18 август 2014

7,7

MOHAMMAD от Великобритания
Семейство с малки деца
Семейна стая (2-ма възрастни + 1 дете)
Отседнахме 2 вечер/и в юни 2014 г.
Nice location
location, easy access, friendly owner
Оценявани 16 юни 2014

7,7

Charlotte от Великобритания
Двойка
Двойна стая
Отседнахме една вечер в юни 2014 г.
Stayed for 1 night for the festival , very good!
Good selection for breakfast and very quick service for this. Sea view from the front rooms is excellent. Attentive staff , very accomodating.
We stayed for one night during the Isle of Wight festival. The hotel is in an easy to reach location, a short walk from the island line train station and served by bus routes. The hotel was very helpful in getting us an early check in and kept the reception open later at night to allow us to return. Whilst the hotel needs a little bit of cosmetic work, we found our stay very comfortable and were pleased by the room and our sea view! Staff were friendly and helpful and there was plenty of choice for breakfast, with good table service. Good value for money and a very welcoming stay, would return and recommend!
Оценявани 16 юни 2014



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