Very good 7.4
Based on 645 reviews

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About Bianco off Queen - Serviced Apartments


Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable location. Within close proximity to tourist attractions, major shopping malls, the Opera, Civic Theater, Auckland Harbor, and Auckland Viaduct are all just minutes away. A remarkable property, Bianco off Queen - Serviced Apartments boasts classic and state-of-the-art studio apartments that incorporate facilities like fully appointed kitchens, washing machines, dryers, and a private balcony for utmost comfort. There is Wi-Fi internet access in all rooms and in the public areas. Disabled guests need to worry about a stay here as facilities are provided to enhance their stay. All in all, 4.5-star Bianco off Queen - Serviced Apartments is ideal for both leisure and business travelers alike.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
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All credit card transactions will incur a 2% surcharge.

The property requires a refundable security deposit of NZD 250 upon check-in.

Parking is limited and is on a first come, first served basis.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: No
Number of Floors: 14
Number of Rooms : 177
Parking Fee (per day): 25 NZD
Reception Open Until: 11:59PM
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good

based on 645 reviews
  • Cleanliness 7.6
  • Facilities 6.5
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.8
  • Food/Dining 6.0
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Mike from Australia
Business travelers
Two Bedroom
Stayed 2 nights in September 2016
Disgusting bites
Awoke and had received horrible bites from either bed bugs or fleas in the bed. My companion also had an itchy rash after sleeping in the other bed. When I informed the lady on reception, who was very helpful otherwise, she simply said "thank you for your feedback, I'll let the cleaners know"!
Reviewed September 29, 2016

Edwin from New Zealand
Business travelers
1 Bedroom Standard
Stayed 1 night in September 2016
All good
A touch tired but all good.
Reviewed September 26, 2016

Aimi from Malaysia
Families with young children
Studio Apartment
Stayed 1 night in September 2016
Clean & comfy room but very narrow interior
We get the studio apartment room for our stay (couple with 2 y.o. son) Pro : Very clean room with modern interior, and complete utilities. Provided overnight parking (but limited) within same building at cheaper rate than outside. Strategic location just walking distance to Queen St. Cons : the corridors inside the building and the parking space are very narrow, those with big luggages & big cars will find it slightly challenging. The location although strategic but is quite dark at night, need to be careful of surroundings especially for family with young children.
Reviewed September 03, 2016

fatimah from Malaysia
Families with older children
Two Bedroom
Stayed 3 nights in August 2016
good location
situated in the centre of Auckland. convenient to get to the city
Reviewed September 02, 2016

Alex from New Zealand
1 Bedroom Standard
Stayed 2 nights in August 2016
Unfriendly and rude
An indian lady at the reception was extremly rude... When i notified her of a broken window in the room she immediately said, "no it isn't" with out even checking as if i had broken it... The room was on the ground floor with poor heating, very noisy, and dirty carpets...
Reviewed August 29, 2016

Trisha from New Zealand
1 Bedroom Standard
Stayed 1 night in August 2016
Me and my partner stayed at room E level 1, our stay was a disappointment, we spent money on the room that has a faulty switch for the stove, some of the kitchen necessities was missing and Noisy at night with drunk people hanging out in front of our room. We weren't satisfied with the room they gave us.
Reviewed August 15, 2016

Janine from United Kingdom
Studio Apartment
Stayed 1 night in July 2016
Bianco studio apartment
Difficult to find the apartment with very confusing instructions from reception , limited crockery etc, grubby bedding and worse pillows, toilet seat fell off, but staff friendly and location spot on for the Civic Centre
Reviewed July 29, 2016

Marissa from Philippines
Two Bedroom
Stayed 1 night in May 2016
Clean Apartment
It is in the mod of the city. All that we need is within our reach. Good service. Quick check in and check out.
Reviewed July 25, 2016

Mathara from Thailand
Two Bedroom
Stayed 1 night in July 2016
Good place to stay, will be the selected choice next time
Clean. Have everything we need, including washing machine and drying machine. The only thing I wasn't satisfied is that the WIFI was very bad so I couldn't play Pokemon Go.
Reviewed July 16, 2016

Robert from Indonesia
Families with young children
2 Bedroom Standard
Stayed 2 nights in July 2016
beautiful hotel in Queenstown
very large room, with a beautiful scenery. I don't mind staying there forever
Reviewed July 13, 2016


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