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Lobby, OYO 89355 Big Big Hotel in Johor Bahru
Standard Double Room - Bathroom, OYO 89355 Big Big Hotel in Johor Bahru
Lobby, OYO 89355 Big Big Hotel in Johor Bahru
Lobby, OYO 89355 Big Big Hotel in Johor Bahru
Bathroom, OYO 89355 Big Big Hotel in Johor Bahru
Lobby, OYO 89355 Big Big Hotel in Johor Bahru
Horizon Hills Golf Resort - 3.5 km from property, OYO 89355 Big Big Hotel in Johor Bahru

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6.5

Good

244 reviews

244 reviews

See map
See map

6.5

Good

Location rating score

Popular landmarks
Paradigm Mall Johor Bahru 3.5 km
Danga Bay 7.2 km
Legoland Malaysia 8.6 km
Sultan Abu Bakar State Mosque 11.1 km
Johor Zoo 11.3 km
KSL City Mall 11.4 km
Arulmigu Sri Rajakaliamman Glass Temple 12.0 km
Angry Birds Activity Park 12.1 km
Johor Bahru City Square 12.1 km
Jalan Wong Ah Fook 12.4 km
Nearby landmarks
Pusat Pakar Sakit Puan & Perbidanan Khor & Loh 530 m
Bestmart 630 m
Bestmart CarPark 710 m
Vision Christian Fellowship JB (Perling) 730 m
Eon Bank @ Taman Sutera Utama 770 m
Durian king jb 860 m
Giant Hypermarket Nusa Bestari 1.0 km
Klinik Salina 1.0 km
7 days Fitness 1.5 km
TF Value-Mart 1.6 km

OYO 89355 Big Big Hotel

70, 70A, 70B, 72A, 72B, Jalan Putra 1, Taman Tan Sri Yaacob, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81300 - See map

Make your best journey to Johor Bahru with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Elevator

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Restaurants

Wi-Fi in public areas

Family room

Daily housekeeping

Smoke-free property

Your dates are popular among travelersPopular destination! Properties in Johor Bahru are being booked every minute!
Value for money6.9
Location rating6.5
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport15.8 km

Rooms available at OYO 89355 Big Big Hotel

Superior Suite
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Single Room
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Triple Suite
...
  • Shower
  • 1 single bed and 1 queen be...
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Double Room Suite
...
    Enter dates to see prices
    TWIN ROOM 2 BEDS 2 TWIN BEDS 1 TWIN BED
    ...
      Enter dates to see prices
      Superior Suite(1 Double Bed and 1 Twin Bed)
      ...
        Enter dates to see prices

        Frequently asked questions

        Does OYO 89355 Big Big Hotel feature an option for contactless check-in and check-out?

        At OYO 89355 Big Big Hotel, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

        What public parks are close by OYO 89355 Big Big Hotel?

        While remaining at OYO 89355 Big Big Hotel, indulge in your morning or evening walk at nearby park which include Small Park, Playground Rini Hills, and Taman Perling Park.

        What is the minimum age requirement for visitor at OYO 89355 Big Big Hotel?

        OYO 89355 Big Big Hotel only allows visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

        When was OYO 89355 Big Big Hotel built?

        OYO 89355 Big Big Hotel was built in 2015.

        How long do travelers typically stay at OYO 89355 Big Big Hotel?

        Verified past guests that have stayed at OYO 89355 Big Big Hotel had an average nightly stay of 1 night at this property.

        At what time of the year is OYO 89355 Big Big Hotel most popular?

        OYO 89355 Big Big Hotel's most popular month where verified visitors have stayed the most is in December.

        What payment cards are supported at OYO 89355 Big Big Hotel?

        OYO 89355 Big Big Hotel supports up to 3, with payment card options including Cash, Visa, and MasterCard.

        What is the average rating that past Business travelers' have given to OYO 89355 Big Big Hotel?

        Verified business travelers that have stayed at this property have given OYO 89355 Big Big Hotel an average rating of 6.0. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that verified Families with young children have given to OYO 89355 Big Big Hotel?

        Verified families with young children that have stayed at this property have given OYO 89355 Big Big Hotel an average rating of 6.1. You can look up more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Families with older children have given to OYO 89355 Big Big Hotel?

        Past families with older children that have stayed at this property have given OYO 89355 Big Big Hotel an average rating of 6.6. You can look into more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

        What dining places are nearby OYO 89355 Big Big Hotel?

        OYO 89355 Big Big Hotel’s neighborhood is Gelang Patah/Legoland which consists of popular restaurants such as Jeju Korea Bbq Restaurant, The Spice Kitchen, and Marco Polo.

        See map

        Explore the neighborhood

        What people love about OYO 89355 Big Big Hotel

        • 7.6

          Very good
          Cleanliness

          "Room is simple and clean"

          CHING

          |

          January 21, 2023

        • 10

          Exceptional
          Cleanliness

          "Very clean, tidy and reasonable price"

          Hanu

          |

          June 9, 2019

        • 10

          Exceptional
          Location

          "Nice location , have a lot of food option / Indian and Malay , recommended"

          syed

          |

          January 27, 2023

        Property ranking|Compared to 3,718 Johor Bahru properties
        See all rankings
        Room comfort score
        6/10
        Room size
        9 sqm.
        Couples review score
        6.8/10
        Value for money score
        6.9/10
        Better than
        97
        %
        of Johor Bahru properties
        Bigger than
        91
        %
        of Johor Bahru properties
        Better than
        87
        %
        of Johor Bahru properties
        Better than
        84
        %
        of Johor Bahru properties
        Overall rating:

        6.5

        Good
        244 reviews
        Cleanliness
        6.2
        Facilities
        6.1
        Location
        6.5
        Read all reviews >
        More about OYO 89355 Big Big Hotel

        More about OYO 89355 Big Big Hotel

        OYO 89355 Big Big Hotel

        Maximize your Johor Bahru adventure with a stay at OYO 89355 Big Big Hotel. Your vacation just took an exciting turn at OYO 89355 Big Big Hotel -- only 8.5 km from the popular Legoland Malaysia and perfect for thrill-seekers!
        The superior services and facilities offered at OYO 89355 Big Big Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as express check-in or check-out for guests' convenience.
        The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
        Guests are guaranteed a comfortable stay while at OYO 89355 Big Big Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and a coffee or tea maker are available in some select rooms.
        You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


        Dining and things to do

        Throughout your stay, choose from a variety of delicious dining options at the hotel.
        OYO 89355 Big Big Hotel promises you a fun-packed holiday with a variety of activities and facilities. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


        Around the property

        With its convenient location, the hotel offers easy access to all Johor Bahru has to offer. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 12.1 km away.


        Reasons to stay here

        Verified reviews score this hotel higher than 84% of accommodations in the city on value for money.
        Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
        This accommodation beats more than 96% of competition in the city on room comfort.

        Show less

        Amenities and facilities

        Good
        Facilities

        6.1

        Most talked about facilities

        Housekeeping

        10 mentions

        Internet

        3 mentions

        Breakfast

        1 mention

        Languages spoken
        • English
        • Malay
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Dining, drinking, and snacking
        • Restaurants
        Services and conveniences
        • Contactless check-in/out
        • Daily housekeeping
        • Elevator
        • Food delivery
        • Smoke-free property
        • Smoking area
        Cleanliness and safety
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • First aid kit
        • Guest rooms seal after sanitization
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        For the kids
        • Family room
        Access
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed
        Available in all rooms
        • Air conditioning
        • Closet
        • Free bottled water
        • Linens
        • Non-smoking
        • Satellite/cable channels
        • Shower
        • Toiletries
        • Wi-Fi [free]
        • Wooden/parqueted flooring

        Location

        70, 70A, 70B, 72A, 72B, Jalan Putra 1, Taman Tan Sri Yaacob, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81300
        Good
        Location

        6.5

        Airports
        • Senai International Airport (JHB) - Malaysia
          15.8 km
        • Seletar Airport (XSP) - Singapore
          25.2 km
        Public transportation
        • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
          2.6 km
        • Kempas Baru
          8.1 km
        Hospital or clinic
        • Pusat Pakar Sakit Puan & Perbidanan Khor & Loh
          530 m 8 min walk
        Shopping
        • Paradigm Mall Johor Bahru
          3.5 km
        Convenience store
        • 7 Eleven
          480 m
        Cash withdrawal
        • ATM
          1.1 km

        What's nearby

        Popular landmarks
        • Paradigm Mall Johor Bahru
          3.5 km
        • Danga Bay
          7.2 km
        • Legoland Malaysia
          8.6 km
        • Sultan Abu Bakar State Mosque
          11.1 km
        • Johor Zoo
          11.3 km
        • KSL City Mall
          11.4 km
        • Arulmigu Sri Rajakaliamman Glass Temple
          12.0 km
        • Angry Birds Activity Park
          12.1 km
        • Johor Bahru City Square
          12.1 km
        • Jalan Wong Ah Fook
          12.4 km
        Nearby landmarks
        • Pusat Pakar Sakit Puan & Perbidanan Khor & Loh
          530 m
        • Bestmart
          630 m
        • Bestmart CarPark
          710 m
        • Vision Christian Fellowship JB (Perling)
          730 m
        • Eon Bank @ Taman Sutera Utama
          770 m
        • Durian king jb
          860 m
        • Giant Hypermarket Nusa Bestari
          1.0 km
        • Klinik Salina
          1.0 km
        • 7 days Fitness
          1.5 km
        • TF Value-Mart
          1.6 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        Minimum age of guests is: 18 year(s).

        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        The property
        • Year property opened2015

        Property announcements

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        Reviews of OYO 89355 Big Big Hotel from real guests

        Provided by verified guests of Agoda
        Cleanliness6.2
        Facilities6.1
        Location6.5
        Room comfort and quality6.0
        Service6.7
        Value for money6.9
        High score for Johor Bahru
        Rating
        9+ Exceptional (9)
        8-9 Excellent (4)
        7-8 Very Good (17)
        6-7 Good (8)
        <6 Below Expectation (46)
        Time of the year
        Mar - May (17)
        Jun - Aug (16)
        Sep - Nov (25)
        Dec - Feb (26)

        Show reviews that mention 

        Showing 84 verified guest comments
        12345
        10.0
        Exceptional
        syed from Singapore
        Solo traveler
        Family Suite
        Stayed 2 nights in January 2023

        GOOD”

        nice location , have a lot of food option / Indian and Malay , recommended

        Reviewed January 27, 2023

        See room deals

        Hi, Syed! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

        Responded January 30, 2023
        OYO 89355 Big Big Hotel
        10.0
        Exceptional
        Muhammad from Malaysia
        Solo traveler
        Standard Single Room
        Stayed 1 night in November 2022

        Worth money”

        If traveler need cheap but worth of money. They can stay at here. Recommended

        Reviewed November 09, 2022

        See room deals

        Hey, Muhammad! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

        Responded November 16, 2022
        OYO 89355 Big Big Hotel
        10.0
        Exceptional
        Muhamad from Malaysia
        Solo traveler
        Superior Suite
        Stayed 1 night in January 2023

        Best hotel ”

        Near all shop

        Reviewed February 04, 2023

        See room deals

        Hi Muhamad! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

        Responded February 10, 2023
        OYO 89355 Big Big Hotel
        8.8
        Excellent
        Nor from Singapore
        Family with young children
        Family Suite
        Stayed 2 nights in February 2020

        Cheap and good..”

        Very convenient...Cheap and good...a bit lack about the cleanliness of the toilet...but for 2 night stand is a good choice if you want to go for a budget hotel...

        Reviewed March 02, 2020

        See room deals

        Thanks a ton for the charming rating, We feel privileged to have honest feedback from you so we can work it out and reach a better level of expertise. Have a pleasant day! Regards, Marie!

        Responded March 02, 2020
        OYO 89355 Big Big Hotel
        8.8
        Excellent
        Hidayah from Malaysia
        Family with young children
        Family Suite
        Stayed 1 night in May 2022

        Excellent”

        Comfortable room family..

        Reviewed June 05, 2022

        See room deals

        Hi, Hidayah! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

        Responded June 14, 2022
        OYO 89355 Big Big Hotel
        7.6
        Very good
        CHING from Malaysia
        Solo traveler
        Standard Single Room
        Stayed 1 night in January 2023

        Simple and clean”

        Room is simple and clean

        Reviewed January 21, 2023

        See room deals

        Great to hear this, Ching! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa

        Responded January 24, 2023
        OYO 89355 Big Big Hotel
        6.4
        Good
        Li from Malaysia
        Solo traveler
        Deluxe Double Room
        Stayed 1 night in June 2022

        Thank You, OYO ☺️”

        Overall was okay, I would rate 3 out of 5 for OYO ~ I love their staffs as they were super friendly and made me felt welcomed as a solo traveler during my stay-over. Cleanliness was average for a single room that I had been staying, it would be great if kettle and hair dryer are provided for a single room as I was waiting for my husband to come pick me up at the same time I had to deal with some paper work. He was on a flight and had been in a transition. However, I would not recommend men or women as a solo traveler to stay here, I realized this hotel is for couple or for Group Discussion🤭 Hence, it wasn’t that suitable for men or women whom traveled alone but if you’re fine and cool with the environment at this area, and don’t mind if people may consider you were into a Group Discussion, it is still an available choice for you! It’s recommended for husband and wife or couple for their stay-over for its reasonable pricing rate, my husband showed some actual pics that he booked for us and I just checked in earlier, it was much more better 😍 Their staffs are very honest and will share you a lot of info regarding the Discussion if they see you alone, I appreciated this as they shared with me and trying to keep me safe and welcomed when I told them I was waiting for my husband ❤️ Thank You OYO staffs, you guys had been doing a good job, keep it up!

        Reviewed June 18, 2022

        See room deals

        Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

        Responded July 15, 2022
        OYO 89355 Big Big Hotel
        6.8
        Good
        chuddarshaan from Malaysia
        Family with teens
        Family Suite
        Stayed 1 night in December 2022

        Upgrade on cleanliness ”

        Corridors of the room would be clean in future lift too.value for money

        Reviewed December 31, 2022

        See room deals

        Thanks for the positive rating, Chuddarshaan! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Barbara

        Responded January 05, 2023
        OYO 89355 Big Big Hotel
        6.4
        Good
        Li from Malaysia
        Solo traveler
        Standard Twin Room
        Stayed 1 night in June 2022

        Thank You, OYO ☺️”

        I was staying inside a single room as I had to deal with some paperwork while waiting for my husband to come pick me up, wasn’t able to contact him as he was on a flight and has been transiting ~ all staffs were super friendly and had been providing a lot of help for me, I’m very grateful for these. However, I would not recommend men or women to stay here as solo traveler as there was only 1 single room available for the whole OYO. I thought it may be most of the people came here for business as in “group discussion” or something like that ~ but you still have a choice to stay here as a solo traveler, as long as you’re fine and free from any other things that may trouble you or put you in danger. Stay calm and be wise, everything would be ok then ❤️ Thank you all staffs that had been helping me all these while ~ you guys have done a good job ❤️

        Reviewed June 18, 2022

        See room deals

        Hi, Li! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay turns out to be an amazing experience next time. Regards, Amina!

        Responded July 15, 2022
        OYO 89355 Big Big Hotel
        5.2
        Andrew from Malaysia
        Solo traveler
        Deluxe Double Room
        Stayed 1 night in December 2022

        Room small, have small cockroches, very thin walls”

        Was for a night only, will not stay another night, eventhough staff was plesant and polite. Walls are thin, everytime people go to toilet upstairs or neighbor rooms, ia very noisy. Room is small, toilet also small. Sit on toilet bowl also not comfortable

        Reviewed January 01, 2023

        See room deals

        Hi, Andrew! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

        Responded January 09, 2023
        OYO 89355 Big Big Hotel
        5.2
        Kok from Malaysia
        Business traveler
        Deluxe Double Room
        Stayed 1 night in December 2022

        Above average”

        The place look old and dirty. They should do a make-up of the entire place, at least vacuum and clean the wall and floor properly.

        Reviewed December 22, 2022

        See room deals

        Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

        Responded December 25, 2022
        OYO 89355 Big Big Hotel
        4.4
        Amer from Malaysia
        Family with teens
        Superior Suite
        Stayed 2 nights in May 2022

        Room availability ”

        If you make the order in advance and paid it off from agoda. And called the hotel for confirmation. Dont be to confident. The room is given to someone else by the time u checking in. My booking was for triple room with my folks but they said no tripel room available. On the second day check in they gave me extra room but its too late. My mom wants to sleep at the first night . But cant get

        Reviewed May 22, 2022

        See room deals

        Hi, Amer! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

        Responded June 03, 2022
        OYO 89355 Big Big Hotel
        4.4
        nurfazrina from Malaysia
        Family with young children
        Superior Suite
        Stayed 1 night in January 2022

        So so so so only”

        Buliding like old. Very scary. Internal like in construction. Sampai 11 malam, tido. Esok kol 9 terus keluar. Naseb tak tgk review dulu sblum book

        Reviewed February 02, 2022

        See room deals

        Sorry for the hassle you faced, Nurfazrina! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

        Responded February 03, 2022
        OYO 89355 Big Big Hotel
        5.2
        Haziq from Malaysia
        Solo traveler
        Standard Single Room
        Stayed 1 night in November 2021

        Above average”

        Comfortable

        Reviewed December 02, 2021

        See room deals

        Hi, Haziq! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay turns out to be an amazing experience next time. Regards, Amina!

        Responded December 03, 2021
        OYO 89355 Big Big Hotel
        3.6
        MOHD from Malaysia
        Couple
        Deluxe Double Room
        Stayed 1 night in August 2022

        Not For Me”

        Accept for the Staff is Friendly, regret to say the rest all is not recommended

        Reviewed August 19, 2022

        See room deals

        Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Jane

        Responded September 17, 2022
        OYO 89355 Big Big Hotel
        2.8
        Amiinulhikmi from Malaysia
        Family with young children
        Triple Suite
        Stayed 3 nights in May 2022

        Our worst experience ever! ”

        We notified them we will be checking in late. When we arrived they said our room was full so they gave a different bigger family room. But the room was, awful like in the horror movies. torn oyo cushions, torn wallpaper. water stains mark the walls. the plaster ceiling was damaged got holes in them. the bed protector was full of stains. aweful room. instead of staying 3 nights like we booked we only stayed 2 nights. we couldn't do a req for room change because it will interrupt our daily plans, but they shouldn't have given us that room in the first place! if there was no other room they should give us full refund! awful!

        Reviewed May 26, 2022

        See room deals

        Hi, Amiinulhikmi! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

        Responded June 04, 2022
        OYO 89355 Big Big Hotel
        2.8
        mohamad from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in September 2022

        Dissapointed”

        When I arrive nobody at the counter. After few minutes after two times knock the bell somebody from behind appear. Receptionist tell me he change my room to family suite which is two double bed but receptionist remind me just use one bed and dont use the other bed. Stinky lift. Just one towel have been provide. No phone to call housekeeping. Need go down again to take towel. Spiderweb on wall. Toilet also dirty.

        Reviewed September 19, 2022

        See room deals

        Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

        Responded September 29, 2022
        OYO 89355 Big Big Hotel
        2.8
        Rebecca from Malaysia
        Couple
        Deluxe Double Room
        Stayed 1 night in January 2020

        Not Recommended to Anyone”

        TV & WIFI not working, old and worned out towel, short2 hairs on the bed sheet, pillow case bit wet. The worse experienced i ever feel in this hotel. When i ask to change room, the reception told us no room available. Then ask to fix the TV, she told us the housekeeper already left. So meaning there is no standby housekeeper in the hotel. No security during the night as well. So the hotel services has downgrade so much in the matter of few months. Its going to be my last stay in this hotel. Totally will not recommend anyone to come here anymore.

        Reviewed January 20, 2020

        See room deals

        Hi, Rebecca! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Jane

        Responded July 11, 2020
        OYO 89355 Big Big Hotel
        2.0
        Parida from Singapore
        Group
        Family Suite
        Stayed 1 night in June 2022

        Rude and unexceptable!! ”

        Unbelievable! i came to the hotel on 4 june 2022. I have my name and reference boking number in their hotel computer system. Rude receptionist said its fully booked and dont allowed me to check in and they said mistake over booking was by OPO. Apart of shown to her my proof print out booking room.. She still refused to let me check in. Thus we cant stay in hotel and booked in to another hotel. To Agoda admin please look into this unpleasant situation and i want my refund.. Thanks

        Reviewed June 05, 2022

        See room deals

        We are sorry to know this, Parida! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

        Responded July 11, 2022
        OYO 89355 Big Big Hotel
        2.0
        Normawin from Malaysia
        Couple
        Deluxe Double Room
        Stayed 1 night in June 2022

        Worst ”

        I'm already booked, but nothing in their system Already get the confirmation.. I will (show to proof u guys needed..) Never happen to me before.. Well said I'm not hppy.. Almost 5hours drive to this hotel very disappointed.. Ruin my holidays

        Reviewed September 12, 2022

        See room deals

        Hi, Normawin ! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Julia

        Responded September 19, 2022
        OYO 89355 Big Big Hotel
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