Big Creek Mansion
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Deluxe Room - Bed
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Location
Good
6.8
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Good
From 108 reviewsSee what guests said
6.6
  • Airport transfer

  • 330 meters to the beach

  • 50 meters to public transportation

  • Air conditioning

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Room choices
Deluxe Room
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  • Garden view
  • 23 m²/248 ft²
  • 1 double bed
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Deluxe Triple Rooms
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  • Garden view
  • 23 m²/248 ft²
  • 1 double bed
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Deluxe Quad Room
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  • Garden view
  • 23 m²/248 ft²
  • 1 double bed
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Family Deluxe Room
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  • Garden view
  • 32 m²/344 ft²
  • 1 bunk bed
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Deluxe Family Room
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    Real reviews from real guests

    Agoda Reviews (108)Booking.com Reviews (61)
    Filter by guest type:
    Cleanliness6.4
    Facilities4.9
    Location6.8
    Room comfort and quality6.9
    Service7.2
    Value for money6.4
    Provided by verified guests of Agoda
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    Showing 98 verified guest comments
    12345
    4.8
    Christopher from United Kingdom
    Group
    Deluxe Room
    Stayed 5 nights in April 2018
    Untidy and dated ”
    A lot of construction at the site wiTh building materials all over the place made it a fairly unpleasant place to stay and the decor and style was very dated. Hotels in El Nido are massively overpriced by Philippine standards and compared to their other resorts and compared to others here this was good value however it is still too expensive for what you get. WiFi didn’t work at all, and would only have been available in a small part of the hotel anyway. Staff were very friendly and helpful although in spite of staying for 5 nights there was no housekeeping at all and only replaced toilet roll and emptied the bin on request. Breakfast was pretty good and delivered at the requested time. Overall I would say this hotel is ok.
    Reviewed April 08, 2018
    3.2
    Michal from United Kingdom
    Group
    Deluxe Room
    Stayed 4 nights in January 2018
    Dirty , smelly room. Wardrobe smells like someone kept dead rat in there. ”
    Dirty bathroom, nearly no water pressure in the shower. No one cleaned the room during our stay and no fresh towels. Rats running around next to our room door. When we reported it to the hotel stuff they just smiled at us. Would never stay there again.
    Reviewed January 07, 2018
    4.8
    Rudy from Czech Republic
    Couple
    Deluxe Room
    Stayed 1 night in December 2017
    Good for stayover”
    In reconstruction. So noisy during the night, but very good breakfast and function wifi!
    Reviewed December 22, 2017
    8.4
    LU from China
    Couple
    Deluxe Room
    Stayed 2 nights in October 2017
    Excellent”
    The people are nice. But the room is not very good, smell and lack of necessary facilities, hot water and AC cannot use anytime. Not very good,
    Reviewed October 08, 2017
    7.6
    Sarah from Australia
    Couple
    Deluxe Room
    Stayed 8 nights in May 2017
    Pleasant stay.”
    Locatjon was good. Away from the hussel and bussel. Close to main road to travel north. Or south of west via motor bike exploring. How ever the hotel faces back into the hillside. Away from the shore front. Meaning the hotel is very humid there is no fresh breeze around at all. when sitting outfront of your room in the tables and chairs provided ie no private balconys. But there is a shared sitting area on the second floor. Where the humidity is dissipated. Staff were nice. Rainbow lady. Raven lady and little claw were always politely spoken and welcoming ... you can park yr hire motor bike on the property which is secure. The hotel is under continuous renovations. Tv reception is not so good if you want to watch it. Overall no problem
    Reviewed June 08, 2017
    4.4
    Catherine from Philippines
    Group
    Deluxe Room
    Stayed 2 nights in May 2017
    Acceptable”
    * value for money is ok, we get what we paid for * location is just walking distance from restaurants * As what I have read in the previous reviews a year ago, it is still the same. It looks like it is under renovation, but I have not seen any rooms being constructed. Before you get inside, it looks hardware outside. They have a lot of constructions materials and it looks so messy. * Staff are very accommodating
    Reviewed June 01, 2017
    6.8
    Garry from Australia
    Solo traveler
    Deluxe Room
    Stayed 5 nights in May 2017
    Good”
    Staff were excellent but as for the accomodation I think there is a lot better value in El Nido
    Reviewed May 27, 2017
    9.6
    Siony from Philippines
    Couple
    Deluxe Room
    Stayed 2 nights in March 2017
    good”
    still under construction, but it didn't bother our stay.... staffs were accommodating and friendly. i ask for a honeymoon bed, and they provided it. location is away from the busy street, yet 5 to 10 min walk away from the restaurant and beach....
    Reviewed April 03, 2017
    4.0
    Fern from Philippines
    Group
    Deluxe Room
    Stayed 3 nights in March 2017
    A hotel for foreigners”
    If you are a foreigner then this hotel is good for you, but if you are a Filipino like me, then don't bother choosing this hotel. I chose this hotel because the pictures of the hotel are cool. I like antique places and this one was definitely a hotel I would like to stay in. When we got there, it was kind of disappointing because it was like entering a construction site. I saw some reviews from 2013 and until now they are still renovating. When we got inside the smell of paint welcomed us. But the staff was kind and polite to assist us in our room. I saw in their flyer that they are serving breakfast so the next day I asked if they can serve us breakfast. The staff politely said that they don't serve breakfast. So we just went out and tried to find a restaurant that serves breakfast early in the morning. Most of the restaurants are still closed, but eventually we found a restaurant. When we came back to the hotel, we saw a foreigner asking about their breakfast. Then the staff politely said that they are preparing it already. And I saw breakfast being served with fruits beautifully carved. As a Filipino, it is really degrading and I felt belittled. Remember, a fellow countrymen did this to us. I don't know if they have done this to others. Maybe we just look poor that's they don't want to serve us breakfast? I don't know. After that, I just want to go to another hotel, but I don't want to waste the money I've paid. Also, no wifi and no cellphone signal in our rooms. So please, don't choose this hotel... there are better hotels out there :)
    Reviewed March 13, 2017
    9.2
    Mariza from Philippines
    Family with teens
    Deluxe Room
    Stayed 3 nights in March 2013
    very affordable and near the beach”
    very affordable for family vacation
    Reviewed December 05, 2016
    6.0
    Philipp from Austria
    Couple
    Deluxe Room
    Stayed 2 nights in November 2016
    Construction since 5 years.”
    I looked at the previous reviews and 5 years ago someone wrote that it is a big construction site. Well, it still is a massive building site. We booked 2 nights and when we checked in they told us that we have to wait a bit bc the room is not finish yet (it was already 6:30pm) The first room they gave us was not good. The fan did not work properly, we had no hot water and they told us that the previous guests from the room broke the tv and someone is coming the next day to fix it. In our opinion this was just a lame excuse. The next day we complained about the cold shower and luckily they gave us another room which was a bit better but we still think that you pay too much for the room/service you get. They should better finally finish the construction and start to accomondate guests after that. We wouldn't stay there again!
    Reviewed November 14, 2016
    2.0
    Ma. from Philippines
    Family with teens
    Deluxe Room
    Stayed 3 nights in May 2016
    Not tidy and noisy”
    Disaster
    Reviewed May 30, 2016
    5.2
    arselette from Philippines
    Couple
    Deluxe Room
    Stayed 2 nights in May 2016
    oh my vegetables”
    bad wifi connection, they only used pocket wifi, cannot reach inside the room even in the lobby because there are many guest asking for it, poor water facilities, limited and with time, sometimes dirty, maybe because they used pump...
    Reviewed May 15, 2016
    7.6
    pierrick from France
    Couple
    Deluxe Room
    Stayed 3 nights in April 2016
    Good Location”
    Comfortable, helpful staff, good location
    Reviewed April 19, 2016
    7.2
    Valentyna from Ukraine
    Group
    Deluxe Room
    Stayed 3 nights in January 2016
    Renovation hotel”
    The receptionist was helpful. He delivered breakfast on time, and he helped me with tours. It wasn't nice though that the hotel was under construction, so when I arrived there at 9 pm, I was pretty scared because it wasn't clear what was it.
    Reviewed February 07, 2016
    4.7
    Sean from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in February 2016
    Staff don't take complaints seriously ”
    Location
    Other than one really helpful male staff member, really disappointed with the level of service. While all the staff were friendly, we were there for 3 nights and did not have hot water for the whole time. We complained about it a few times every day and were constantly told the plumber was coming to look at it soon. Pretty sure we were just told this to make us stop complaining, as nothing was done about it. Also when we got our laundry back, a day later than we were told, it was still wet. Would not recommend this place to anyone unless you enjoy cold showers on a cold rainy day.
    Reviewed February 05, 2016
    8.3
    Gilbert from Philippines
    Couple
    Deluxe Room
    Stayed 6 nights in October 2015
    Cozy and Comfortable Hotel”
    Comfortable, helpful staff, good location
    Our stay at this hotel was very relaxing. The bed was comfortable, the staff were great, always helpful in whatever way they can. The location was great. it was just a few minute walk to the beach and to the restaurants around town. Very accessible to public transport, there is a tricycle stand right outside the hotel. Wifi was not so good though. Maybe it's due to the weak signal of telcom providers in the province. The breakfast was good enough to tide you over to lunch. I would go back to this hotel.
    Reviewed October 22, 2015
    6.3
    Ulf from Germany
    Couple
    Deluxe Room
    Stayed 2 nights in April 2015
    nice room, a little bit too expensive”
    breakfast outdoor, in front of room, location, room
    It was ok - but next time I would search for a place at the beachfront...the room was nice and we had a fine breakfast, sitting on the veranda right in front of our room.
    Reviewed May 25, 2015
    2.0
    Balasundaram from United Kingdom
    Solo traveler
    Deluxe Room
    Stayed 2 nights in April 2015
    Awful Service”
    Truly Awful. Truly poor service
    Reviewed April 10, 2015
    7.3
    gloria from Philippines
    Couple
    Deluxe Room
    Stayed 3 nights in March 2015
    You will get what ull pay for”
    Staffs and food
    Food is good and right on time.. Staffs are always attentive.. The room and toilet are spacious and very clean but has a lot of mosquitos. Poor wifi, they use pocket wifi. The pillows are uncomfortable.
    Reviewed March 28, 2015
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