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Big Hotel Suites

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Very good
Based on 88 reviewsSee what guests said
7.3
80% would recommend to a friend
Big Hotel Suites
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Entrance
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Entrance
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7.3 Very good guest rating
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"Good Location, across Parkmall."

Gilbert A.Philippines
Reception
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Safety deposit boxes

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Room choices
Deluxe Room
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Executive Suite
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  • 45 m²/484 ft²
  • Non-smoking
  • 2 single beds
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Business Suite
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Some helpful facts

The property

Number of floors3
Number of restaurants1
Number of rooms 50
Year property opened2016

Verified guest reviews

Agoda Reviews (88)
Filter by guest type:
Cleanliness7.7
Facilities6.4
Location8.1
Service7.4
Value for money7.1
Provided by verified guests of Agoda
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Showing 49 verified guest comments
12345
6.0
Liz from Philippines
Couple
Deluxe Room
Stayed 1 night in November 2017
Above average
Recommeded for transient travelers with connecting flights the follwoing day. With resto, convenient stores wihin reach.
Reviewed November 13, 2017
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8.0
Rio from Philippines
Business traveler
Deluxe Room
Stayed 1 night in November 2017
Very good
located at very convenient location.
Reviewed November 11, 2017
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6.8
RUDOLF from Austria
Couple
Deluxe Room
Stayed 2 nights in October 2017
Noisy on Saturday
Due to the event and other hotel guests on Saturday nights this place is too noisy but otherwise good.
Reviewed October 10, 2017
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8.8
Ressa from Philippines
Solo traveler
Deluxe Room
Stayed 1 night in September 2017
Excellent
Facilities, staff were excellent.. ambiance was perfect
Reviewed September 25, 2017
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5.6
HAZEL from Philippines
Solo traveler
Deluxe Room
Stayed 1 night in September 2017
Spacious rooms
They have spacious rooms, clean though, they don't give handtowels for the bathroom, only bath towels. And signal is scarce also the wifi. So you might put your mobile phone somewhere inside the room where there's signal.
Reviewed September 21, 2017
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6.0
LESLIE from Philippines
Couple
Business Suite
Stayed 1 night in September 2017
WIFI isn't working
The hotel staff, the food were OK, while the aircon seems slow in working but the wifi is the most disappointing.
Reviewed September 18, 2017
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8.0
Paul from Philippines
Couple
Deluxe Room
Stayed 3 nights in August 2017
A good all round Hotel except for the internet
This is a very good Hotel for the price and the staff are willing, helpful and extremely polite. Rooms good, bathrooms good, water pressure good, cable tv good. The one downer is the internet (we were on Floor 2). Extremely unstable, I would suggest to the owners that they need to upgrade their internet system asap as it is the only bad feature. I actually feel sorry for the staff as they must be constantly hassled by guests about the internet. They do as much as they can but basically the whole system is not good, It's now 2017 and we live in a fibre optics World where people expect good internet, come on guys, invest in a good system.
Reviewed August 27, 2017
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8.0
muhammad from Malaysia
Solo traveler
Business Suite
Stayed 2 nights in July 2017
Good location, Poor wifi connection
Good location- wide variety of eateries available next door and opposite at Parkmall. There is a supermarket at Parkmall too. Has cable TV with many English channels. Room was clean. However, wifi connection was poor. Staff were accomodating and helpful.
Reviewed August 12, 2017
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5.6
Karen from Philippines
Solo traveler
Deluxe Room
Stayed 5 nights in July 2017
You are better off at a different hotel
The only thing pretty good about this hotel for me is the location. That depends of course on your reason for visiting the city, but for a balikbayan whose purpose for coming to Cebu is just to do some errands around Mandaue area and meet some friends, the location is good. Bad comments about this hotel: 1. They will not refill your room with bottled water. They will only serve water as "welcome drinks" when you arrive. At a different hotel at the same rate, you get 2 bottled water per day. 2. No soap dish in the shower. You'll have to be creative on where you'll put your soap and shampoo. 3. Considering this is a relatively new hotel, carpet has not been maintained well. Dirty. 4. Housekeeping is mediocre. Not coming back.
Reviewed August 07, 2017
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7.6
HAIBING from Philippines
Business traveler
Business Suite
Stayed 2 nights in July 2017
Nice new hotel
Very nice new hotel, some facilities are still undergoing, clean and confortble, if the wifi can be used in the room, it is be much better. And the location is a little bit far from center town.
Reviewed August 07, 2017
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Big Hotel Suites
|Very good 7.3
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