Big Hotel Suites

A. Seno Street, Mandaue City, Cebu, Philippines, 6014 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
Big Hotel Suites

"The reason I book this hotel because of its location, it's fantasic, we were able to eat at Akita and party at Liv."

Christine - February 25, 2018

Standard Double Room - Bedroom Big Hotel Suites
Entrance Big Hotel Suites
Entrance Big Hotel Suites
See all 27 photos
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Cebu International Convention Center 120 m
Parkmall 170 m
MetroCebu Oral Rehabilatation Center 180 m
Chong Hua Hospital Mandaue & Cancer Center 570 m
Cebu Doctors' University 610 m
Mandaue Cutural and Sport Center 690 m
Mandaue City Social Hygiene Clinic 710 m
Farmacia Zamora 770 m
Mandaue City Hospital 840 m
Asjen 910 m
Nearby landmarks
Temple of Leah 2.57 km
Casa Gorordo Museum 4.43 km
Yap Sandiego Ancestral House 4.55 km
Fort San Pedro 4.92 km
Basilica De Sto. Nino 5.04 km
Colon Street 5.15 km
Magellan's Cross 5.15 km
Taoist Temple 5.28 km
Tops Lookout 8.63 km
8.4

Excellent

Location rating score

Excellent location

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money7.7
Location rating8.4
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.2 km

Rooms available at Big Hotel Suites

Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Business Suite
Business Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Penthouse Loft Room
Penthouse Loft Room
...
    Enter dates to see prices
    Executive Room Shared Bed
    Executive Room Shared Bed
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
        Enter dates to see prices
        Attic
        Attic
        ...
          Enter dates to see prices

          What people love about Big Hotel Suites

          • 8.0
            Very good
            Location

            "Conveniently located near Parkmall Mall and lots of restaurants."

            Ryan

            |

            August 28, 2018

          • 8.0
            Very good
            Bathroom

            "Rooms good, bathrooms good, water pressure good, cable tv good."

            Paul

            |

            August 27, 2017

          • 9.6
            Exceptional

            "It is very convenient for eat, drink, and entertainment."

            Kian

            |

            April 26, 2019

          Property ranking|Compared to 2,195 Cebu properties
          See all rankings
          Review score - United States
          8.6/10
          Room size
          33 sqm.
          Location score
          8.4/10
          Cleanliness score
          7.8/10
          Better than
          96
          %
          of Cebu properties
          Bigger than
          95
          %
          of Cebu properties
          Better than
          93
          %
          of Cebu properties
          Better than
          87
          %
          of Cebu properties
          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          Overall rating:
          7.7
          Very good
          324 reviews
          Cleanliness
          7.7
          Facilities
          6.9
          Location
          8.4
          Read all reviews >
          What travelers say they love:
          On the ground floor there are a lot of shops and restaurants...
          Paul from Philippines
          Family with young children
          More about Big Hotel Suites

          More about Big Hotel Suites

          When visiting Cebu, you'll feel right at home at Big Hotel Suites, which offers quality accommodation and great service. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

          At Big Hotel Suites, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk are just a few of the facilities that set Big Hotel Suites apart from other hotels in the city.

          50 rooms spread over 3 floors provide a warm and pleasant home away from home. Modern comforts such as linens, towels, air conditioning, television, shower can be found in selected rooms. The hotel's recreational facilities, which include massage are designed for escape and relaxation. Superb facilities and an excellent location make the Big Hotel Suites the perfect base from which to enjoy your stay in Cebu.

          Show less

          Most talked about facilities

          Housekeeping
          17 mentions
          Internet
          14 mentions
          Breakfast
          8 mentions
          Food & Dining
          3 mentions

          What they offer

          9.2
          Exceptional
          Staff 

          "Staff were very helpful service counter and security were wo..."

          Terry

          |

          November 23, 2018

          View all reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Nearby restaurants

          Filipino cuisine
          Filipino cuisine
          Simply J's Cafe & Restaurant
          3.7 km Filipino, Italian
          Muvanz Pocherohan and Seafood
          4.7 km Filipino, Seafood
          American cuisine
          American cuisine
          Jazz'n Bluz
          2.3 km American, Asian, Bar
          KFC
          2.3 km American, Fast food, Halal
          Dunkin' Donuts
          2.3 km American, Fast food
          Asian cuisine
          Asian cuisine
          Adora's Restaurant
          550 m Asian, European
          Pochero Sa Kusina Uno de Cebu
          1.7 km Asian, Filipino
          Cafe Breeze
          2.2 km Asian, Filipino, International

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Big Hotel Suites from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (324)Booking.com Reviews (70)
          7.7
          /
          10
          Cleanliness7.7
          Facilities6.9
          Location8.4
          Service7.8
          Value for money7.7
          High score for Cebu
          Rating
          9+ Exceptional (22)
          8-9 Excellent (20)
          7-8 Very Good (34)
          6-7 Good (16)
          <6 Below Expectation (26)
          Time of the year
          Mar - May (25)
          Jun - Aug (36)
          Sep - Nov (28)
          Dec - Feb (29)
          Don't miss out!Users are booking a place in Cebu every 2 minutes on Agoda.com
          All guests (324)
          All room types
          All languages

          Show reviews that mention 

          Showing 118 verified guest comments
          12345
          9.2
          Exceptional
          Anna
          Group
          Business Suite
          Stayed 1 night in December 2016

          Problem Free with BIG Hotel Suites”

          We were problem-free with our stay here. The place was clean and really spacious. The wifi connection is also good. The person booking should not confuse themselves though because the building for the Big Hotel and the Big Hotel Suites are two different things. I initially went to Big Hotel and it was there when they checked my booking through Agoda that the one I booked was for the Big Hotel Suites. Nevertheless, everything went smooth.

          Reviewed December 31, 2016
          8.4
          Excellent
          Sim
          Group
          Deluxe Room
          Stayed 6 nights in April 2019

          A-OK hotel”

          Great location, easy access to shopping malls and food establishment. Upon check in and throughout our stay, we were greeted and attended to by courteous reception staff. Room was spacious, clean and bright. Towels could use an upgrade as they were quite worn. Breakfast, though simple, was adequate. We had an issue with the air-conditioner and was promptly attended to by the maintenance staff who couldn't get it to work. As the Big Hotel Suites was full, we were given the option to change to another Big Hotel nearby. We did not want to bother to change hotel and opted to stay until they could get another available room. That night, they provided two huge fans, an adequate temporary arrangement. The next day, we moved to another similar room. The staff assisted where they could and apologised for the inconvenience. I would like to commend a security staff who went out of hs way to help us cross the road, when we were stuck for a good 15 minutes. A very good experience.

          Reviewed April 30, 2019
          10.0
          Exceptional
          STEVEN from United States
          Family with young children
          Deluxe Room
          Stayed 1 night in April 2017

          Excellent New Hotel”

          The same superior quality as Big Hotel next door for a little less price. They allowed the 2 single beds to be put together for the 3 of us! We chose this location so our daughter could enjoy Playmaze across the street in Parkmall & wife could have see an orthopedic doctor at the new branch of Chong Hua hospital.

          Reviewed April 10, 2017
          8.8
          Excellent
          irene from Philippines
          Solo traveler
          Standard Double Room
          Stayed 1 night in December 2020

          Staff are kind and very accommodating.”

          Staff are kind and very accommodating. The bedroom is spacious and simple. There was no desk in the room so I asked for one and they immediately sent me a small desk and a chair which is already good for me as long as I can do my work. Thank you! There was no kettle in the room but for me it's not an issue because they have a water dispenser outside at the room lobby to provide hot and cold water to the guests. The toilet is okay there's hot and cold shower however the sink needs a little polishing from molds and mildew. The air conditioner is a little noisy on the first room I was booked so I told the front desk and he was kind enough to immediately transfer me to another room and helped me move my stuff. The only thing I disliked is the internet which is really slow, I used my mobile data all the time to work. I don't know if it's just the location of my room or not. I would still say my overall stay is comfortable and relaxing. I would recommend this hotel to anyone who's looking for a budget accommodation with hotel like services.

          Reviewed December 20, 2020
          8.0
          Excellent
          Shane from Philippines
          Couple
          Deluxe Room
          Stayed 2 nights in February 2017

          Great stay”

          It is a small hotel, an extension of the Big hotel just nearby. The location is very good since it is in the City Time Square area which has many establishments. The staff are courteous. The buffet breakfast is good. Overall, our stay was great.

          Reviewed February 23, 2017
          8.8
          Excellent
          Kenneth from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in August 2016

          Can't expect much ”

          That's all Mandaue offers. Couldnt have lived elsewhere. Quick stop for traveling to the other islands.

          Reviewed August 20, 2016
          5.6
          Karen from Philippines
          Solo traveler
          Deluxe Room
          Stayed 5 nights in July 2017

          You are better off at a different hotel”

          The only thing pretty good about this hotel for me is the location. That depends of course on your reason for visiting the city, but for a balikbayan whose purpose for coming to Cebu is just to do some errands around Mandaue area and meet some friends, the location is good. Bad comments about this hotel: 1. They will not refill your room with bottled water. They will only serve water as "welcome drinks" when you arrive. At a different hotel at the same rate, you get 2 bottled water per day. 2. No soap dish in the shower. You'll have to be creative on where you'll put your soap and shampoo. 3. Considering this is a relatively new hotel, carpet has not been maintained well. Dirty. 4. Housekeeping is mediocre. Not coming back.

          Reviewed August 07, 2017
          8.0
          Excellent
          Paul from Philippines
          Couple
          Deluxe Room
          Stayed 3 nights in August 2017

          A good all round Hotel except for the internet”

          This is a very good Hotel for the price and the staff are willing, helpful and extremely polite. Rooms good, bathrooms good, water pressure good, cable tv good. The one downer is the internet (we were on Floor 2). Extremely unstable, I would suggest to the owners that they need to upgrade their internet system asap as it is the only bad feature. I actually feel sorry for the staff as they must be constantly hassled by guests about the internet. They do as much as they can but basically the whole system is not good, It's now 2017 and we live in a fibre optics World where people expect good internet, come on guys, invest in a good system.

          Reviewed August 27, 2017
          7.6
          Very good
          Carlo from Philippines
          Solo traveler
          Deluxe Room
          Stayed 1 night in March 2019

          Decent enough”

          If you want a clean place to lay your head in a nice location, price wise this place can't be beat. There are nicer (but more expensive) hotels nearby but none with the proximty of Park Mall (other than BIG Hotel itself) like this.

          Reviewed March 15, 2019
          9.2
          Exceptional
          Terry from Canada
          Solo traveler
          Business Suite
          Stayed 1 night in November 2018

          A very good hotel in a great location ”

          Hotel price was right, clean roomy and comfortable. Staff were very helpful service counter and security were wonderful. Bathroom was a bit small but functional

          Reviewed November 23, 2018
          5.6
          Lara from Philippines
          Solo traveler
          Deluxe Room
          Stayed 2 nights in October 2017

          Very Disappointing”

          Majorly disappointing. I had stayed at BIG Hotel a few weeks before. When I inquired at BIG Hotel Suites, I was told by the lady at the front desk that their rates are a bit higher becaue their rooms are more spacious and their facilities are better. The latter claim was very wrong. Yes, the rooms are certainly more spacious. But the staff talk about personal concerns and internal conflicts right in front of guests, they walk arond in rubber slippers and even drag their feet sometimes, the corridors outside the guestrooms were often left unswept, and breakfast was far from satisfactory. The only thing I like about this hotel is its location. But BIG Hotel (minus the SUITES word) is literally a few steps away, so I would recommend to anyone that they better just stay there. Tons better value for your money and time!

          Reviewed January 18, 2018
          8.4
          Excellent
          Vanessa from Philippines
          Business traveler
          Deluxe Room
          Stayed 1 night in September 2018

          Excellent”

          Room is big and clean. Location to nearby restaurants is a plus! Staff were courteous and prompt. Good Hotel, I will recommend to friends.

          Reviewed September 24, 2018
          7.6
          Very good
          Christine from Philippines
          Couple
          Deluxe Room
          Stayed 1 night in February 2018

          it's okay”

          The lights in the room are a little dimmer, The TV is BIG... There is no other mirror than in the bathroom There is a lot of storage, Room is size is standard. The reason I book this hotel because of its location, it's fantasic, we were able to eat at Akita and party at Liv. There's other fan places to visit too and finding a taxi is easy

          Reviewed February 25, 2018
          8.0
          Excellent
          Ryan from Philippines
          Business traveler
          Business Suite
          Stayed 2 nights in August 2018

          Clean Rooms and Great Location”

          The hotel is new with big clean rooms. Conveniently located near Parkmall Mall and lots of restaurants. There's nothing to worry about when it comes what to eat. Also, lots of convenience stores nearby.

          Reviewed August 28, 2018
          8.8
          Excellent
          Joseph from United States
          Solo traveler
          Business Suite
          Stayed 1 night in July 2017

          GREAT staff. poor internet”

          This hotel is nice and clean. Comfortable, and really great staff. However if you need internet access, look elsewhere. For some reason the senior management sees no urgency to remedy the problem or change internet vendor(s) if that is actually the problem. The staff knows the problem and I believe they are tired of making excuses for management's lack of attention in addressing the problem. Otherwise, the place is ok and the location is great.

          Reviewed July 31, 2017
          10.0
          Exceptional
          Paul from Philippines
          Family with young children
          Business Suite
          Stayed 1 night in April 2018

          Good Hotel”

          Rooms are big and clean. On the ground floor there are a lot of shops and restaurants which is a plus. They also serve good breakfast.

          Reviewed October 18, 2018
          8.4
          Excellent
          NASH from United States
          Solo traveler
          Deluxe Room
          Stayed 1 night in November 2018

          Excellent”

          lack communication they transfer me to the other big hotel for room not available

          Reviewed February 19, 2019
          10.0
          Exceptional
          Christine from Philippines
          Couple
          Deluxe Room
          Stayed 1 night in November 2018

          My mother in law loved it”

          This is my 2nd booking with Big. This is for my future mother in law. She said she love staying here because it is very near to everything and the staff is very helpful Thank you so much!

          Reviewed November 30, 2018
          9.2
          Exceptional
          Anthony
          Business traveler
          Deluxe Room
          Stayed 2 nights in August 2019

          Great overall - some areas for improvement”

          I had a great stay overall. However, the room assigned to me had very weak signal. For some reason my laptop can't connect to their wifi (which was fixed by their IT guy - 5 stars for their staffs). As for the cleanliness, it was clean enough. However, I saw a cockroach in my room which I wasn't really happy about. Kept thinking the whole day where the cockroach was or will it be sleeping next to me at night.

          Reviewed October 23, 2019
          9.6
          Exceptional
          Kian from Malaysia
          Business traveler
          Deluxe Room
          Stayed 13 nights in April 2019

          Exceptional”

          Location, staff, and cleanliness are good. I enjoyed staying here for 2 weeks. It is very convenient for eat, drink, and entertainment. The only minor it does not have gym and pool in the hotel.

          Reviewed April 26, 2019
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          null