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Big Hotel Suites
Business Suite - Guestroom, Big Hotel Suites in Cebu
Entrance, Big Hotel Suites in Cebu
Entrance, Big Hotel Suites in Cebu
Exterior view, Big Hotel Suites in Cebu
Reception, Big Hotel Suites in Cebu
Reception, Big Hotel Suites in Cebu

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7.7

Very good

365 reviews

365 reviews

Housekeeping24
Breakfast7
Shops1
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 2.6 km
Ayala Center 3.4 km
Casa Gorordo Museum 4.4 km
Yap Sandiego Ancestral House 4.5 km
Fort San Pedro 4.9 km
Basilica De Sto. Nino 5.0 km
Colon Street 5.2 km
Magellan's Cross 5.2 km
Taoist Temple 5.3 km
Tops Lookout 8.6 km
Nearby landmarks
Cebu International Convention Center 120 m
Parkmall 170 m
MetroCebu Oral Rehabilatation Center 180 m
HearthHub Clinic 240 m
Community clinic 540 m
Chong Hua Hospital Mandaue & Cancer Center 570 m
Weng-Weng Pharmacy 570 m
Medical Arts Building 590 m
Cebu Doctors' University 610 m
Mandaue Cutural and Sport Center 690 m
2021

Big Hotel Suites

A. Seno Street, Mandaue City, Cebu, Philippines, 6014 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mandaue City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Coffee shop

Bar

Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
Value for money7.7
Location rating8.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.2 km

Rooms available at Big Hotel Suites

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Business Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Executive Suite (1 Single Bed & 1 King Bed)
...
    Enter dates to see prices
    Penthouse Loft Room
    ...
      Enter dates to see prices
      Executive Suite (No Window,Area:45)
      ...
        Enter dates to see prices
        Executive Room Shared Bed
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Big Hotel Suites?

          Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Big Hotel Suites?

          For those who wish to drive their own cars, Big Hotel Suites has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Big Hotel Suites?

          Wake up to a great continental breakfast at Big Hotel Suites.

          What are my dining options at Big Hotel Suites?

          Big Hotel Suites features an on-site restaurant for your dining convenience.

          What is the smoking policy at Big Hotel Suites?

          Big Hotel Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby Big Hotel Suites?

          Restaurants including Buffet 101, Matias and MO2 Restobar are popular in Big Hotel Suites’s neighborhood which is known as Mandaue City.

          What popular shopping places are close to Big Hotel Suites?

          Shopping options in Big Hotel Suites’s Mandaue City neighborhood include J Centre Mall and Parkmall.

          What are popular attractions near Big Hotel Suites?

          Guests at Big Hotel Suites can easily visit Skywaterpark Cebu, St. James Amusement Park and Cebu International Convention Center located in the Mandaue City area.

          What popular natural sightseeing spots are close to Big Hotel Suites?

          Big Hotel Suites’s nearby natural sights include Cansaga Bay located in the same Mandaue City area.

          See map

          Explore the neighborhood

          What people love about Big Hotel Suites

          • 8.4

            Excellent
            Cleanliness

            "Clean rooms."

            Andrew

            |

            July 28, 2021

          • 9.6

            Exceptional
            Cleanliness

            "Location, staff, and cleanliness are good."

            Kian

            |

            April 26, 2019

          • 8.4

            Excellent
            Location

            "Location was great."

            Rose

            |

            April 18, 2021

          Property ranking|Compared to 2,323 Cebu properties
          See all rankings
          Room size
          28 sqm.
          Location score
          8.5/10
          Cleanliness score
          7.8/10
          Value for money score
          7.7/10
          Bigger than
          92
          %
          of Cebu properties
          Better than
          90
          %
          of Cebu properties
          Better than
          82
          %
          of Cebu properties
          Better than
          81
          %
          of Cebu properties
          Overall rating:

          7.7

          Very good
          356 reviews
          Cleanliness
          7.8
          Facilities
          6.9
          Location
          8.5
          Read all reviews >
          More about Big Hotel Suites

          More about Big Hotel Suites

          Big Hotel Suites

          When you are looking for comfortable and convenient accommodations in Cebu, make Big Hotel Suites your home away from home. A stay at Big Hotel Suites ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Cebu are yours with a stay at Big Hotel Suites, located just 5.0 km from the famous Basilica De Sto. Nino.
          The superior services and facilities offered at Big Hotel Suites will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Cebu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
          You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Big Hotel Suites. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
          Smoking may only take place in restricted designated areas.
          Guests are guaranteed a comfortable stay while at Big Hotel Suites. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and mini bar are available in some select rooms.
          You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at Big Hotel Suites, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
          Never let a day go wasted when you're at Big Hotel Suites with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage.


          Around the property

          While in Cebu, take some time to venture outside of Big Hotel Suites. Your first day during your stay at Big Hotel Suites should include a visit to Ayala Center located 3.4 km away.


          Reasons to stay here

          Verified reviews for this hotel's food and dining options score it better than 88% of accommodations in the city.
          Travelers who stayed here really appreciated the location, scoring it better than 90% of the city's other options.
          This accommodation beats more than 87% of competition in the city on room comfort.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.9

          Most talked about facilities

          Housekeeping

          17 mentions

          Internet

          14 mentions

          Breakfast

          8 mentions

          Food & Dining

          3 mentions

          Languages spoken
          • English
          • Filipino
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Massage
          Cleanliness and safety
          • Body thermometer
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bar
          • Breakfast [continental]
          • Breakfast [free]
          • Coffee shop
          • Restaurants
          • Room service
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          For the kids
          • Family room
          Access
          • Check-in/out [express]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Car park [free of charge]
          • Car park [on-site]
          • Taxi service
          Available in all rooms
          • Air conditioning
          • Free bottled water
          • Non-smoking
          • Shower
          • Towels
          • TV [flat screen]

          Location

          A. Seno Street, Mandaue City, Cebu, Philippines, 6014
          Excellent
          Location

          8.5

          Airports
          • Mactan-Cebu International Airport (CEB)
            5.2 km 20 min drive
          • Bohol–Panglao International Airport (TAG)
            86.0 km 3.5 hour drive
          Public transportation
          • Cebu North Bus Terminal
            1.4 km
          • Cebu South Bus Terminal
            5.6 km
          Hospital or clinic
          • MetroCebu Oral Rehabilatation Center
            180 m
          Shopping
          • SM Seaside City Cebu
            7.7 km
          Convenience store
          • 7 Eleven
            500 m
          Cash withdrawal
          • ATM
            110 m

          What's nearby

          Popular landmarks
          • Temple of Leah
            2.6 km
          • Ayala Center
            3.4 km
          • Casa Gorordo Museum
            4.4 km
          • Yap Sandiego Ancestral House
            4.5 km
          • Fort San Pedro
            4.9 km
          • Basilica De Sto. Nino
            5.0 km
          • Colon Street
            5.2 km
          • Magellan's Cross
            5.2 km
          • Taoist Temple
            5.3 km
          • Tops Lookout
            8.6 km
          Nearby landmarks
          • Cebu International Convention Center
            120 m
          • Parkmall
            170 m
          • MetroCebu Oral Rehabilatation Center
            180 m
          • HearthHub Clinic
            240 m
          • Community clinic
            540 m
          • Chong Hua Hospital Mandaue & Cancer Center
            570 m
          • Weng-Weng Pharmacy
            570 m
          • Medical Arts Building
            590 m
          • Cebu Doctors' University
            610 m
          • Mandaue Cutural and Sport Center
            690 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-11 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • A cash security deposit of PHP 1500 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:30
          The property
          • Number of floors3
          • Number of restaurants1
          • Number of rooms 50
          • Year property opened2016

          Reviews of Big Hotel Suites from real guests

          Provided by verified guests of Agoda
          7.7
          /
          10
          Cleanliness7.8
          Facilities6.9
          Location8.5
          Service7.8
          Value for money7.7
          High score for Cebu
          Rating
          9+ Exceptional (23)
          8-9 Excellent (23)
          7-8 Very Good (34)
          6-7 Good (16)
          <6 Below Expectation (30)
          Time of the year
          Mar - May (30)
          Jun - Aug (38)
          Sep - Nov (28)
          Dec - Feb (30)

          Show reviews that mention 

          Showing 126 verified guest comments
          12345
          9.6
          Exceptional
          Kian from Malaysia
          Business traveler
          Deluxe Room
          Stayed 13 nights in April 2019

          Exceptional”

          Location, staff, and cleanliness are good. I enjoyed staying here for 2 weeks. It is very convenient for eat, drink, and entertainment. The only minor it does not have gym and pool in the hotel.

          Reviewed April 26, 2019

          See room deals

          9.2
          Exceptional
          Anthony
          Business traveler
          Deluxe Room
          Stayed 2 nights in August 2019

          Great overall - some areas for improvement”

          I had a great stay overall. However, the room assigned to me had very weak signal. For some reason my laptop can't connect to their wifi (which was fixed by their IT guy - 5 stars for their staffs). As for the cleanliness, it was clean enough. However, I saw a cockroach in my room which I wasn't really happy about. Kept thinking the whole day where the cockroach was or will it be sleeping next to me at night.

          Reviewed October 23, 2019

          See room deals

          8.8
          Excellent
          irene from Philippines
          Solo traveler
          Standard Double Room
          Stayed 1 night in December 2020

          Staff are kind and very accommodating.”

          Staff are kind and very accommodating. The bedroom is spacious and simple. There was no desk in the room so I asked for one and they immediately sent me a small desk and a chair which is already good for me as long as I can do my work. Thank you! There was no kettle in the room but for me it's not an issue because they have a water dispenser outside at the room lobby to provide hot and cold water to the guests. The toilet is okay there's hot and cold shower however the sink needs a little polishing from molds and mildew. The air conditioner is a little noisy on the first room I was booked so I told the front desk and he was kind enough to immediately transfer me to another room and helped me move my stuff. The only thing I disliked is the internet which is really slow, I used my mobile data all the time to work. I don't know if it's just the location of my room or not. I would still say my overall stay is comfortable and relaxing. I would recommend this hotel to anyone who's looking for a budget accommodation with hotel like services.

          Reviewed December 20, 2020

          See room deals

          10.0
          Exceptional
          LOUIE from Philippines
          Business traveler
          Standard Double Room
          Stayed 1 night in March 2021

          EXCELLENT EXPERIENCE”

          GREAT HOTEL!

          Reviewed October 27, 2021

          See room deals

          8.4
          Excellent
          Sim
          Group
          Deluxe Room
          Stayed 6 nights in April 2019

          A-OK hotel”

          Great location, easy access to shopping malls and food establishment. Upon check in and throughout our stay, we were greeted and attended to by courteous reception staff. Room was spacious, clean and bright. Towels could use an upgrade as they were quite worn. Breakfast, though simple, was adequate. We had an issue with the air-conditioner and was promptly attended to by the maintenance staff who couldn't get it to work. As the Big Hotel Suites was full, we were given the option to change to another Big Hotel nearby. We did not want to bother to change hotel and opted to stay until they could get another available room. That night, they provided two huge fans, an adequate temporary arrangement. The next day, we moved to another similar room. The staff assisted where they could and apologised for the inconvenience. I would like to commend a security staff who went out of hs way to help us cross the road, when we were stuck for a good 15 minutes. A very good experience.

          Reviewed April 30, 2019

          See room deals

          8.4
          Excellent
          Rose from Philippines
          Couple
          Business Suite
          Stayed 1 night in April 2021

          Business Suite but did not meet expectations ”

          Business suite was different from the pictures posted. Room was big but amenities were lacking. Cable TV only had 2 channels, no bidet, ref doesn't work quite well. But staff was very accommodating. Location was great.

          Reviewed April 18, 2021

          See room deals

          8.4
          Excellent
          Myla from Philippines
          Family with teens
          Standard Twin Room
          Stayed 1 night in June 2021

          During Pandemic vacation..”

          We stayed there during the height of pandemic so we had a big discount coz there’s only few travelers that time.. & we enjoyed our stay so well.. 🙌🏻🙌🏻👏🫰

          Reviewed June 05, 2022

          See room deals

          8.4
          Excellent
          Bap from Philippines
          Solo traveler
          Deluxe Room
          Stayed 1 night in April 2019

          Wifi got turned off”

          Overall the stay was good, bfast is okay. Wifi got turned off midnight and wasn't able to use it again on the morning.

          Reviewed April 08, 2019

          See room deals

          8.8
          Excellent
          Mary from Singapore
          Solo traveler
          Business Suite
          Stayed 1 night in December 2018

          WIFI issue”

          WIFI connection was terrible. Otherwise, everything was pleasant.

          Reviewed January 05, 2019

          See room deals

          8.4
          Excellent
          Alan from United States
          Business traveler
          Deluxe Room
          Stayed 3 nights in June 2021

          Great location”

          You're just steps away from many restaurants.

          Reviewed June 11, 2021

          See room deals

          8.4
          Excellent
          Andrew from Philippines
          Couple
          Standard Double Room
          Stayed 1 night in December 2020

          Value for money”

          Near Parkmall and City Times Square. Clean rooms.

          Reviewed July 28, 2021

          See room deals

          8.4
          Excellent
          NASH from United States
          Solo traveler
          Deluxe Room
          Stayed 1 night in November 2018

          Excellent”

          lack communication they transfer me to the other big hotel for room not available

          Reviewed February 19, 2019

          See room deals

          7.6
          Very good
          Carlo from Philippines
          Solo traveler
          Deluxe Room
          Stayed 1 night in March 2019

          Decent enough”

          If you want a clean place to lay your head in a nice location, price wise this place can't be beat. There are nicer (but more expensive) hotels nearby but none with the proximty of Park Mall (other than BIG Hotel itself) like this.

          Reviewed March 15, 2019

          See room deals

          7.2
          Very good
          Iris from Philippines
          Family with young children
          Deluxe Room
          Stayed 1 night in February 2019

          Smelly Room”

          I am delighted with the spacious room but disappointed with its cleanliness. I think there was pee in the bed and flows to the carpet which leaves and awful smell. And also the door has stinks, I'm not so sure what it is. Hopefully the housekeepers should do 100% cleaning all over the room, the walls, doors and carpets. Also the lock in the CR is broken. The design of the shower makes the bathroom stinky.

          Reviewed July 01, 2019

          See room deals

          7.6
          Very good
          Valerie from Philippines
          Family with teens
          Deluxe Room
          Stayed 1 night in January 2019

          Place us good. ”

          A bit of dessapointed I thought it's the big hotel which is the one that is more nicer & elegant. Over all the place is nice.

          Reviewed July 03, 2019

          See room deals

          7.6
          Very good
          Cecille
          Business traveler
          Deluxe Room
          Stayed 2 nights in January 2019

          Favorite room so far”

          Bathroom is good, internet connection is the best. room size is appropriate. bed is so comfy.

          Reviewed January 24, 2019

          See room deals

          7.2
          Very good
          Cecille
          Business traveler
          Deluxe Room
          Stayed 4 nights in March 2019

          nice room”

          liked the spacious room. all good, will be back here.

          Reviewed August 01, 2019

          See room deals

          5.6
          Wenrick from Philippines
          Business traveler
          Standard Double Room
          Stayed 4 nights in May 2021

          Not suitable for Business Traveller”

          1. No WIFI, staff told us theyre fixing it but for the duration of our stay of 4 nights nothing happened. 2. No network signal inside the room. You cant call or text or use mobile data once inside the room.

          Reviewed May 24, 2021

          See room deals

          5.2
          Lindsay from Australia
          Solo traveler
          Executive Room
          Stayed 7 nights in April 2022

          Above average”

          Big Hotel Suites has been shut for 2 years . There is another motel right next door called Big Hotel . Easy to get the 2 mixed up . So don't book Big Hotel Suites or you will have to go through all the drama I did trying to swap motels .

          Reviewed April 13, 2022

          See room deals

          6.0
          FUJIO from Philippines
          Couple
          Standard Double Room
          Stayed 2 nights in May 2021

          Above average”

          No hot shower No wifi...

          Reviewed May 28, 2021

          See room deals

          12345
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