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8.0
Excellent
1,568 reviews
1,568 reviews
"Pros Excellent customer service Clean rooms Okay cr Facilities Buffet food and cost Cheap room service food and good too ."
"Clean, infront of a mall, will definitely come back."
"Don't get me wrong but the place has the best location, and beautiful lobby."
"Very good location, nearby Park Mall and Times Square."
"The rooms are spacious and cozy!"
8.7
Excellent
Location rating score
BIG Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mandaue City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Car park
Free Wi-Fi in all rooms!
Coffee shop
Bar
Laundry service
Room service
5 travelers have booked today.
Value for money | 8.1 |
Location rating | 8.7 |
Nearest airport | Mactan-Cebu International Airport (CEB) |
Distance to airport | 5.5 km |
What dining options are offered at BIG Hotel?
Start out your holiday with BIG Hotel's accessible cuisine and dining options which includes a variety of options such as Vegetarian restaurant, Asian cuisine,and Buffet in restaurant for you to choose from.
What procedures does BIG Hotel take in terms of hygiene, safety, and cleanliness?
BIG Hotel satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, first aid kit, temperature check for guests and staff, body thermometer, and sterilizing equipment for increased safety precautions and hygiene protocols.
What attractions are close by BIG Hotel that are in walking range?
While remaining at BIG Hotel, start off your vacation by visiting the closest destinations that are within walking distance to the property which include Parkmall, Cebu International Convention Center, and Cebu Doctors' University.
What are the property's policies for children's bedding at BIG Hotel?
BIG Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does BIG Hotel have?
BIG Hotel has a total of 7 floors.
How many rooms does BIG Hotel have?
BIG Hotel has a total of 148 rooms.
In which languages can BIG Hotel's personnel communicate?
BIG Hotel can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What do past guests love most about BIG Hotel?
Past visitors that stayed at BIG Hotel have given this property a rating of 8.755 for its remarkable location as the primary highlight for their stay.
What is the verified guest review consensus about BIG Hotel's pet services?
67.0% of our past guest assessments have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for BIG Hotel down in the review section.
What is the average rating that past Solo travelers' have given to BIG Hotel?
Past solo travelers that have stayed at this property have given BIG Hotel an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to BIG Hotel?
Past business travelers that have stayed at this property have given BIG Hotel an average rating of 7.9. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with young children have given to BIG Hotel?
Verified families with young children that have stayed at this property have given BIG Hotel an average rating of 8.0. You can look up more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
8.8
"Pros Excellent customer service Clean rooms Okay cr Facilities Buffet food and cost Cheap room service food and good too ."
Joshua
|
May 9, 2023
9.2
"Clean, infront of a mall, will definitely come back."
Jojo
|
April 20, 2023
8
"Don't get me wrong but the place has the best location, and beautiful lobby."
jolly
|
April 13, 2023
BIG Hotel
Wake up to the wonder of Cebu with a stay at BIG Hotel, located only minutes from the heart of the city. Sampling the authentic culture of Cebu is easy with a stay at BIG Hotel, just 4.8 km from Basilica De Sto. Nino.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at BIG Hotel include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage.
Around the property
Take some time to explore Cebu. Your exploration of the surroundings of BIG Hotel begins with a visit to Ayala Center only 3.1 km away.
Reasons to stay here
This hotel's food and dining score higher than 94% of accommodations in the city.
This hotel scores higher than 93% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.
7.3
Breakfast
45 mentions
Housekeeping
24 mentions
Internet
22 mentions
Food & Dining
18 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Budget hotel with a few flaw”
The hotel is actually nice and budget-friendly. In the room description, it was mentioned there would be a hair dryer - there wasn't. The view from the room assigned to me is magnificent except for the fact that there's a huge roof of a warehouse at the back. The TV has too much noise/static that you can't watch properly. And lastly, the breakfast buffet is so bad I didn't get to finish mine. The rice is so soggy and kind of bad already, including the eggplant.
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CONVENIENCE”
It's my first time to book at Big Hotel, it was a nice place and convenient place to stay and accessible to all places; mall, food stalls, groceries, transportation, and even with friends. might book Big Hotel next time. Thank you for a wonderful service and by the way the buffet breakfast was mouthwatering.
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Great Hotel and Location ”
Right in front of Park Mall for whatever you need. Hotel resto has limited but decent menu selections for a westwen traveler. Room was spacious and staff excellent. Shall stay here again when I come next.
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Spacious with great breakfast selection, but still using styro cups”
I hope they will no longer use styro cups for coffee and good job on paper based lunch boxes
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Very good location ”
Nice friendly people to stay with. Very affordable and near to food shops
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Pleasant stay”
The hotel is nice, clean and has a restaurant. More places to eat are walking distance away. It is close to immigration in J-mall (10 minutes by Taxi), close to the Chinese hospital (less than 5 minutes by taxi) and the airport (20 minutes by taxi with easy trafic). Our stay was pleasant, the personal is kind and helpfull.
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Great Value”
No Cebu hotel has a friendlier staff than Big Hotel. Mall is across the street, WALK. The bed, pillows are very comfy. Room is clean and very quiet. Breakfast sufficient. Bang for the buck, best in Cebu City. Do not pay too much at other hotels. Stay here!
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Ambiance”
Comfortable ambiance easy to access on groceries
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Spacious with great breakfast selection, but still using styro cups”
I like the deluxe room because of its spacious layout. I also love the choices in their breakfast buffet. However, I hope management will change the cups they are using for their coffee as well as the plastic stirrers.
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Convenient!”
So many food establishments around. Great location.
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Central”
The hotel is very central and staff are very nice and accomadating. The breakfast was very good. I will recommend this hotel to my friends and family.
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Awesome place!”
It’s a bit loud if your room is at the roadside but other than that the place is a really great place to stay at.
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Best option”
Always the best, always the best option!
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Rooms”
Very nice rooms and restaurant
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A much improved hotel”
Good value for money. Rooms are clean and BIG is quite a pleasant place to stay when you are in the city. We were 3 adults and 2 kids and Two rooms was plenty of space for us.
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Exceptional”
Very spacious room and polite hotel staff. The food was terribly amazing because its a buffet.
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Best Place to Stay in Cebu”
this is not the first time we stayed at Big Hotel. And despite of the pandemic they made sure that we are much assisted well. Nice Place to stay while visiting Cebu
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Exceptional”
Great hotel in the center of Mandaue City
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Exceptional”
Very Clean and accommodating staff.
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big beds and rooms”
big beds and rooms
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