2019

BIG Hotel

A. Seno Street, Mandaue City, Cebu, Philippines, 6014 - See map
Free Wi-Fi
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BIG Hotel

"The requests I put on booking was granted and it was an easy process both checkin & checkout."

Kevin - February 16, 2020

Standard Twin Room BIG Hotel
Lobby BIG Hotel
Lobby BIG Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
See map
Popular landmarks
Parkmall 130 m
MetroCebu Oral Rehabilatation Center 250 m
Chong Hua Hospital Mandaue & Cancer Center 350 m
Cebu International Convention Center 380 m
Community clinic 400 m
University of Cebu Medical Center 620 m
Mandaue Cutural and Sport Center 950 m
J Centre Mall 1.05 km
Skywaterpark Cebu 1.09 km
Mandaue City Hospital 1.1 km
Nearby landmarks
Temple of Leah 2.34 km
Casa Gorordo Museum 4.19 km
Yap Sandiego Ancestral House 4.32 km
Fort San Pedro 4.71 km
Basilica De Sto. Nino 4.82 km
Colon Street 4.91 km
Magellan's Cross 4.93 km
Taoist Temple 5.01 km
Tops Lookout 8.42 km
8.7

Excellent

Location rating score

Excellent location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

  • Garden

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.1
Location rating8.7
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.5 km

Rooms available at BIG Hotel

Executive Room
Executive Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Penthouse
Penthouse
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
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Business Suite
Business Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
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Standard Twin Room
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed
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Standard Room
Standard Room
...
  • Shower
  • 2 single beds
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Executive Suite
Executive Suite
...
  • Shower
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Luxury Room
Luxury Room
...
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    Frequently asked questions

    What time is check-in and check-out at BIG Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to BIG Hotel?

    For those who wish to drive their own cars, BIG Hotel has a car park available for guests. Parking is free for guests.

    What is the smoking policy at BIG Hotel?

    BIG Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about BIG Hotel

    • 9.2
      Exceptional
      Staff 

      "The staff were nice and fast in the check in and check out process."

      April

      |

      January 2, 2020

    • 8.8
      Excellent

      "The water dispenser by the lobby was a great plus."

      Earl

      |

      February 4, 2020

    • 8.0
      Very good
      Breakfast

      "Even my father appreciates their breakfast buffet."

      HAZEL

      |

      June 2, 2019

    Property ranking|Compared to 2,195 Cebu properties
    See all rankings
    Review score - United States
    8.7/10
    Location score
    8.6/10
    Room size
    32 sqm.
    Room comfort score
    7.1/10
    Better than
    97
    %
    of Cebu properties
    Better than
    95
    %
    of Cebu properties
    Bigger than
    95
    %
    of Cebu properties
    Better than
    91
    %
    of Cebu properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    8.0
    Excellent
    1,191 reviews
    Cleanliness
    8.1
    Facilities
    7.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Location is great especially for someone not from Cebu - nea...
    April from Philippines
    Family with young children
    More about BIG Hotel

    More about BIG Hotel

    Ideal for fun and relaxation, BIG Hotel is located in the Mandaue City area of Cebu. The hotel is not too far from the city center: just away, and it normally takes about 28 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, BIG Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service.

    BIG Hotel is home to 148 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, mirror, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the BIG Hotel the perfect base from which to enjoy your stay in Cebu.

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    Most talked about facilities

    Breakfast
    45 mentions
    Housekeeping
    24 mentions
    Internet
    22 mentions
    Food & Dining
    18 mentions

    What they offer

    8.8
    Excellent
    Staff 

    "Staff would really greet you when they see you so you would ..."

    Earl

    |

    February 4, 2020

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Simply J's Cafe & Restaurant
    3.4 km Filipino, Italian
    Muvanz Pocherohan and Seafood
    4.4 km Filipino, Seafood
    American cuisine
    American cuisine
    Jazz'n Bluz
    2.0 km American, Asian, Bar
    KFC
    2.1 km American, Fast food, Halal
    Dunkin' Donuts
    2.1 km American, Fast food
    Asian cuisine
    Asian cuisine
    Adora's Restaurant
    290 m Asian, European
    Pochero Sa Kusina Uno de Cebu
    1.4 km Asian, Filipino
    Cafe Breeze
    2.0 km Asian, Filipino, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of BIG Hotel from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.2
    Location8.7
    Room comfort and quality7.1
    Service8.1
    Value for money8.1
    High score for Cebu
    Rating
    9+ Exceptional (128)
    8-9 Excellent (71)
    7-8 Very Good (130)
    6-7 Good (38)
    <6 Below Expectation (103)
    Time of the year
    Mar - May (102)
    Jun - Aug (118)
    Sep - Nov (130)
    Dec - Feb (120)
    Don't miss out!Users are booking a place in Cebu every 2 minutes on Agoda.com
    All guests (1191)
    All room types
    All languages

    Show reviews that mention 

    Showing 470 verified guest comments
    12345
    10.0
    Exceptional
    STEVEN from United States
    Family with young children
    Standard Twin Room
    Stayed 2 nights in November 2016

    New Luxury Hotel w/ buffet breakfast across from Parkmall ”

    5 star service for affordable rates. Nice design features throughout. Perfect for any occaisson. Great location between Cebu & Mandaue across from the very new Parkmall. Many fine eateries just outside! Everything in the area is clean & new, quite a relief from the rest of the city. Near bureau of immigration & DFA. If you have kids the Playzone in Parkmall will guard your kids while you do your business around town & they won't even miss you. I love BIG Hotel!

    Reviewed November 05, 2016
    9.2
    Exceptional
    Christine from Philippines
    Couple
    Executive Room
    Stayed 1 night in June 2018

    We had fun but there are few cons”

    It's next to parkmall so we stroll around the mall when we got bored at the hotel and next to city time square. We had fun taking pictures inside the room, at the balcony and at the lobby. Breakfast was very good as well. Balcony view is nice, you see decent city lights from the buildings nearby. Transportation is easy & accessible. Just a few cons. There were cups and coffee in the room but no water heater, so we were not able to drink the coffee. The big hotel suite has water heater, I don't know this one doesn't have. No rug outside the bathroom, the room is not carpeted. So after shower, you will eventually get the floor wet since there's no rug when you step out the bathroom The lock detector is not working, at one point, our last time to get inside the room, the lock detector could not detect the card, we ask help to the cleaner then the cleaner ask help to the bell man, it was defective The elevator has a small space. I think this is the smallest elevator I have encountered.

    Reviewed June 25, 2018
    9.6
    Exceptional
    Geraldine from Philippines
    Couple
    Executive Room
    Stayed 1 night in September 2017

    Beautifully designed hotel, great location, great service”

    BIG Hotel Cebu has beautiful interiors! Every area is picture perfect worthy! Even the fire exit stairs has designs! The staff were all friendly and helpful. The breakfast buffet is tummy filling - they serve Cebu's notable dishes. The room is clean and spacious. There is an art gallery on the ground floor featuring Cebu's local artists. All the paintings are for sale.The location is right in front of Park Mall and beside the hotel are restaurants, convenience stores and even a karaoke bar. It's also 15 - 20 minutes away from the famous Magellan's Cross. I just wish they had a swimming pool as part of their facilities.

    Reviewed September 19, 2017
    10.0
    Exceptional
    Joseph from United States
    Couple
    Standard Twin Room
    Stayed 1 night in January 2020

    Great Value”

    No Cebu hotel has a friendlier staff than Big Hotel. Mall is across the street, WALK. The bed, pillows are very comfy. Room is clean and very quiet. Breakfast sufficient. Bang for the buck, best in Cebu City. Do not pay too much at other hotels. Stay here!

    Reviewed January 28, 2020
    10.0
    Exceptional
    CLAMENCE from Singapore
    Family with young children
    Executive Room
    Stayed 1 night in January 2017

    Awesome Place ”

    Staffs, Dining & Cleanliness It is a wonderful experience staying at Big Hotel. This is my 1st time staying in this Hotel and I couldn't find the words to describe how wonderful it was to stay here while I'm on vacation in Cebu. The room is spacious, clean and quite. The breakfast could have more variety for western dishes. The hotel is near park mall which good for day and night life. Overall good location and awesome hotel, Will book this hotel in June 17. again

    Reviewed February 07, 2017
    9.2
    Exceptional
    Herbey from Philippines
    Business traveler
    Executive Room
    Stayed 3 nights in February 2020

    Cozy within Metro”

    Great staff! Perfect for Business Travel as it is situated within major business hub of Mandaue City. Just beside the hotel are lots of restaurant, convenience stores, and even a huge supermarket! Cons: Breakfast Buffet is below satisfaction.

    Reviewed February 26, 2020
    10.0
    Exceptional
    LES from Philippines
    Couple
    Executive Room
    Stayed 1 night in November 2018

    EXCELLENT FACILITIES ”

    The BIG HOTEL is in a very convenient location with many restaurants within a short walking distance and a large mall also. the room was clean and spacious, the staff were always pleasant with a smile and a greeting whenever they saw us, the restaurant had excellent food including the included breakfast. I will stay here again next time i am in Cebu and highly recommend this place to anybody and everybody.

    Reviewed November 17, 2018
    10.0
    Exceptional
    Editha from Philippines
    Business traveler
    Penthouse
    Stayed 1 night in September 2017

    Nice hotel... feels like home with friendly and accomdating staff members”

    My dad and mom said that Big Hotel will be our family's official hotel when in Mandaue City. Feels like home.

    Reviewed September 30, 2017
    8.8
    Excellent
    Anthea from Philippines
    Business traveler
    Executive Room
    Stayed 1 night in September 2019

    Pleasant Business Hotel”

    Great place to stay for business when most of your meetings or dealings are in the Mandaue area. It's situated right across the mall. The room was clean, comfy and spacious. I stayed overnight on a weekday. My request for late check out was granted by the reception staff. The breakfast food selection was quite nice. I would stay here again.

    Reviewed September 13, 2019
    9.2
    Exceptional
    Marco from Australia
    Solo traveler
    Executive Room
    Stayed 3 nights in July 2018

    Good spot with room for improvement”

    Have been here several times as it is strategically located between airport and ferry pier, with dozens of low priced local restaurants around the corner. BIG hotel is good value with breakfast buffet included. Downsides are no safe and no fridge in the room and the internet connection is quite terrible every single time. Don't count on it working, certainly not in the room. You would think that after a few years they got their act together with an effective WiFi network.

    Reviewed July 22, 2018
    8.8
    Excellent
    Osler from Philippines
    Business traveler
    Penthouse
    Stayed 3 nights in August 2019

    Value for money”

    Location is excellent within Mandaue City area. Lot of restaurants and bars around the hotel. A 7-11 store is beside the hotel. Right across is a mall/supermarket

    Reviewed October 09, 2019
    10.0
    Exceptional
    Carli from United States
    Couple
    Penthouse
    Stayed 1 night in August 2019

    Beautiful ”

    Hotel was gorgeous and we really loved the hotel. Our ship from Bohol ended up not being able to leave on time so we didn’t get in til really late which was disappointing because we only had one night there and didn’t really get to enjoy the hotel and the area like we wanted to. The location was perfect, right across the street from the mall and a big shopping center with tons of restaurants. Also super close to the airport. Decoration in the room and hotel was beautiful and we had a penthouse room which was a loft style room so we had tons of space. Breakfast was included and there was a huge selection to chose from. Would definitely stay here again!

    Reviewed August 09, 2019
    10.0
    Exceptional
    Rachel from Philippines
    Couple
    Executive Room
    Stayed 1 night in August 2016

    Great hotel to stay! ”

    I travel to cebu monthly and for a short stay, Big hotel has given me great experience to stay in. Lovely staff, good breakfast, comfortable rooms! Everything was awesome! Would love to go back here again.

    Reviewed August 11, 2016
    8.8
    Excellent
    Asher from Philippines
    Couple
    Executive Room
    Stayed 3 nights in May 2018

    You Get What You Pay”

    It was a nice stay with BIG. The price itself is so pocket-friendly and their staffs are all welcoming and accommodating. Pros — clean and huge executive room. Foods are delish and place is convenient to nearby restos and shops. Cons — shower is worse, for real. Food choices are minimal. You can’t ask for 2 glasses of ice or more because they’re going to charge you. They can only give 1 free glass of ice. They auto-convert it to bucket and charge you P50. No personal fridge in the room. They only have 2 pillows (1 per guest) as the room we stayed was good for 2. Overall, still a recommendable place especially to those who don’t stay the whole day in the hotel.

    Reviewed May 29, 2018
    9.2
    Exceptional
    April from Philippines
    Family with young children
    Standard Twin Room
    Stayed 1 night in December 2019

    Exceptional”

    Location is great especially for someone not from Cebu - near food establishments. Rooms are good (quite large) except for the bathroom-just like an ordinary house toilet,shower heads needs to be replaced or cleaned so water comes out of it. Was able to stay at a cheap new hotel and it has an exemplary bathroom and that was just less than a 1000 peso room! Breakfast food is too limited and bland. The staff were nice and fast in the check in and check out process. Overall, it was good!

    Reviewed January 02, 2020
    10.0
    Exceptional
    Reah from Australia
    Family with young children
    Deluxe Room
    Stayed 3 nights in March 2019

    Excellent”

    My family and I had a great stay at BIG hotel. Convenient, close to the airport and Parkmall is just across the road. I can highly recommend this hotel to anyone who wishes to roam around Cebu.

    Reviewed March 06, 2019
    8.0
    Excellent
    Rachelle from Philippines
    Group
    Penthouse
    Stayed 3 nights in February 2019

    Excellent Location but very basic hotel”

    We normally stay at the Marriott (now Seda) or Radisson when we stay in Cebu and this is our first time to stay at this hotel. I decided to book three rooms, 2 Penthouse and 1 Business Suite. The penthouse wasn't worth the price difference in my honest opinion. Yes, you would get a bigger space, and yes you have a bigger sofa and a "dining" table but that's about it. Everything else is basically the same. The most helpful tip i could possibly share is for you to get the Deluxe Room with the 2 Double Beds, that would be more comfortable. The penthouse only had 1 double bed by the way, AGODA mentioned that it had 2 double beds, which technically was not the case. The second "double" bed was in fact a convertible leather sofa bed.. The towels desperately needed to be changed. Water pressure was weak. Breakfast was decent though. and location was great. Decent basic hotel. Will not be going back though.

    Reviewed March 01, 2019
    10.0
    Exceptional
    Charisse from Philippines
    Couple
    Executive Room
    Stayed 1 night in March 2017

    Excellent location and clean”

    Stayed there for one night before leaving for our trip to Bohol. Chose it because it's near the pier and across Parkmall and next to City Times Square. Surprised when I asked the front desk guy why it's called BIG and he tells me it stands for Believe In God. Very nice. I just wished they put the exact Bible verse in the prints that they hanged in the rooms to avoid confusion. But all in all it was a good overnight stay. Despite having our room overlooking a somewhat busy street, we can't really hear much noive from outside.

    Reviewed April 21, 2017
    9.2
    Exceptional
    ralph from United States
    Couple
    Executive Room
    Stayed 1 night in October 2018

    great location, one or 2 downsides”

    Park mall and dozens of restaurants and bars in short walking distance. Nice hotel, but lack of kettle and especially in room safe is a bummer. About equidistant to airport and pier one. Expect traffic every daylight hour. It's a go to place when you must overnight in Cebu.

    Reviewed October 07, 2018
    8.0
    Excellent
    Marianne from Philippines
    Solo traveler
    Executive Room
    Stayed 1 night in May 2016

    You get more than what you pay for”

    GREAT! ... Interior design, ambiance, location, food (must-try chili crab). Very comfortable, strategically located near go-to places in Cebu City and Mandaue areas. Food served on time just within 15 mins. Food is great. Breakfast is great. I hope I won't be disappointed next time.

    Reviewed May 21, 2016
    12345
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