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Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel

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8.7

Excellent

3,051 reviews

3,051 reviews

Housekeeping145
Shops7
View6
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Night Market

110 m

Jamek Mosque

130 m

Masjid Jamek of Kuala Lumpur

140 m

Peter Hoe Evolution + Beyond

170 m

Junk Book Store

180 m

Popular landmarks
Central Market

420 m

Chinatown - Kuala Lumpur

700 m

Menara Kuala Lumpur

880 m

KL Bird Park

1.2 km

Jalan Alor

1.4 km

Closest landmarks
HSBC

120 m

Potions

150 m

Yong Klinik

170 m

Telekom Malaysia

260 m

Sultan Abdul Samad Building

280 m

2021

Big M Hotel

38 Jalan Tun Perak, Chinatown, Kuala Lumpur, Malaysia, 50050 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

70 meters to public transportation

Inside city center

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Room service

Safety deposit boxes

Tours

Concierge

This property is in high demand!

8 travelers have booked today.

Value for money8.9
Distance to city center5KM
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.2 km

Rooms available at Big M Hotel

Superior Twin
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Twin No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Queen
...
  • Room size: 13 m²/140 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen No Window
...
  • Room size: 13 m²/140 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Queen No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Queen
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Family Triple
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Superior Twin No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Standard Queen No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Double Room with Window
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices

Frequently asked questions

Does Big M Hotel have a hot tub?

Big M Hotel does not have a hot tub.

What time is check-in and check-out at Big M Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Big M Hotel?

For those who wish to drive their own cars, Big M Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Big M Hotel?

Big M Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Big M Hotel?

LRT Train Station - Masjid Jamek is the closest train, metro, or bus station, about 50 m away from Big M Hotel.

What restaurants are nearby Big M Hotel?

Big M Hotel is located in Chinatown, famous for good restaurants such as Arenaa Diner, Reis Baba Turkish Doner Kebab and Bakti Woodlands.

What popular shopping places are close to Big M Hotel?

Big M Hotel is located in Chinatown area which features shopping places such as Night Market, Junk Book Store and Gadis Manis.

What are popular attractions near Big M Hotel?

Big M Hotel is located in Chinatown area, which is famous for attractions such as Chinatown - Kuala Lumpur, Kuala Lumpur City Gallery and Merdeka Square.

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Explore the neighborhood

What people love about Big M Hotel

  • 9.2

    Exceptional

    "It's good place to stay"

    Hans

    |

    August 13, 2022

  • 10

    Exceptional

    "Easy to access."

    azila

    |

    August 9, 2022

  • 8

    Very good

    "The room was crean and the bed was confortable."

    KAYOKO

    |

    August 7, 2022

Property ranking|Compared to 6,823 Kuala Lumpur properties
See all rankings
Value for money score
8.9/10
Location score
9.1/10
Service score
8.8/10
Cleanliness score
8.8/10
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Overall rating:

8.7

Excellent
3,051 reviews
Cleanliness
8.8
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
During morning also have nasi lemak stall so getting food is...
Nurul from Malaysia
Business traveler
More about Big M Hotel

More about Big M Hotel

Big M Hotel

You'll love the exceptional convenience during your stay at Big M Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. The true local flavors and culture of Kuala Lumpur are yours with a stay at Big M Hotel, located just 1.9 km from the famous Petronas Twin Towers. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.0 km away from Big M Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Big M Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Big M Hotel. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

If you like to eat in the privacy of your room, Big M Hotel can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Big M Hotel. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside Big M Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 870 m away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews score this hotel higher than 97% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

73 mentions

Food & Dining

11 mentions

Internet

8 mentions

Car Park

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Cleaning products
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Laptop safe box
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Streaming service like Netflix
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
Location
38 Jalan Tun Perak, Chinatown, Kuala Lumpur, Malaysia, 50050
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.2 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    45.3 km 56 min drive

Public transportation

  • LRT Train Station - Masjid Jamek
    50 m 1 min walk
  • Pudu Sentral Bus Terminal
    580 m

Hospital or clinic

  • Yong Klinik
    170 m

Shopping

  • Pavilion Kuala Lumpur
    1.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    30 m 1 min walk
What's nearby

Popular landmarks

  • Central Market
    420 m
  • Chinatown - Kuala Lumpur
    700 m
  • Menara Kuala Lumpur
    880 m
  • KL Bird Park
    1.2 km
  • Jalan Alor
    1.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.8 km
  • Pavilion Kuala Lumpur
    1.9 km
  • Aquaria KLCC
    1.9 km
  • Petronas Twin Towers
    1.9 km
  • KLCC Park
    2.1 km

Nearby landmarks

  • LRT Train Station - Masjid Jamek
    50 m
  • Night Market
    110 m
  • HSBC
    120 m
  • Jamek Mosque
    130 m
  • Masjid Jamek of Kuala Lumpur
    140 m
  • Potions
    150 m
  • Peter Hoe Evolution + Beyond
    170 m
  • Yong Klinik
    170 m
  • Junk Book Store
    180 m
  • Kuil Sri Mariamman
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Iron and iron board are available on request basis.
  • A security deposit of MYR 50 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 MYR
  • Distance from city center5KM
  • Travel time to airport (minutes)60

The property

  • Non-smoking rooms/floorsYES
  • Number of floors7
  • Number of rooms 92
  • Room voltage220
  • Year property opened2015

Reviews of Big M Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.1
Location9.1
Service8.8
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (432)
8-9 Excellent (145)
7-8 Very Good (147)
6-7 Good (36)
<6 Below Expectation (38)
Time of the year
Mar - May (172)
Jun - Aug (214)
Sep - Nov (182)
Dec - Feb (230)
All guests (1,814)
All room types
All languages

Show reviews that mention 

Showing 798 verified guest comments
12345
10.0
Exceptional
Jezza from Philippines
Solo traveler
Standard Queen No Window
Stayed 2 nights in November 2018

A comfortable stay in China Town”

There are a lot of things I love about Big M Hotel. Before I booked my hotel in KL, I was checking online the reviews. And I did the right choice in staying here. IDEAL LOCATION It has the best location. The train station is just a few meters away. Just at the back of the hotel. So, it’s easier to go to the different places in KL. There are fast food chains in the area. McDo just next door (same bldg). KFC & Burger King are just across. There is also Guardian next to McDo, 7 Eleven & local convenience store across. Central Market, Chinatown, KL City Gallery, temples, Catholic Church, Mosque are just walking distance. Oh! Even KL Tower is just about 30-min walk. ACCOMMODATING & FRIENDLY STAFF When I arrived in the hotel, it was too early for the check in. I requested if I can early check in, and I was so happy that they let me. I was able to leave my stuff. They were all smiling and accommodating. They helped me check in the room, waited for my grab and gave me instructions on how to get to where I want to go. They even let me leave my stuff after I checked out. There is always a staff in the reception area assisting the staff. And they responded to my query and chat in their FB page. I just wish I got their names but unfortunately, I was not able to. But I can commend all of them. COMFORTABLE STAY The room is not so small and not so big. Given that I am alone, this is enough. Even if I have companion, the room is good enough. There is a shelf where can I put my stuff. There is a table, a phone, toiletries. The bed is so comfortable. I had a good sleep. I had a good rest in the afternoon. They gave me free water when I asked. And the blower did a pretty good job during my stay. Hehe. I love also there 7th floor. Where guests can stay, relax and eat. Though I was there just for a few minutes but I love how quiet and relaxing the place. I could definitely recommend this place to my friends and family going to KL. And if I am back in the country especially if I a

Reviewed December 03, 2018

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Greetings to Jezza from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded November 19, 2020
Big M Hotel
10.0
Exceptional
KOK from Australia
Couple
Superior Twin No Window
Stayed 4 nights in August 2019

Service, comfort & location”

Holidaying overseas it is important that you get the comfort and convenience. Big M is my regular stay when we need an accommodation near Chinatown. The warm hospitality of the friendly and helpful staffs never ceased to amaze me so far ... Thanks you! Importantly for us is that we have a clean & enough space room for two, comfortable beds, good air con & shower, and fast wifi. The Masjid Jamek LRT interchange station is a few steps away and has two Rapid KL LRT systems which cover a sizable area of places. Taxis are available at the station however getting Grab is cheaper. Walking distance to Chinatown, Central market and Pasar Seni train station (where you can board the Go KL free bus to the Bukit Bintang area). The hotel is close to fast food chain, coffee shop, and restaurants...and even pharmacies for medical supplies. For the service, comfort and location we highly recommend to those looking for a budget hotel near Chinatown.

Reviewed August 04, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Chan from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in May 2019

Enjoyable night, value for money.”

Stay here for 1 night transit to Australia, I was surprised by the room cleanliness, room not big but that's enough for 2. Hotel just next to Masjid Jamek LRT station. I arrived to hotel 8.00 am morning, handsome reception guy tried to arrange our room as earlier as possible, finally we checked in at 11.00 am. I am appreciated. I highly recommand Big M to my friends. Chinatown, Central Market and Merdeka Square are just walking distance. Room rate that I book for this hotel was reasonable. Breakfast isn't a problem as McD just next to hotel and KFC just opposite. Fantastic hotel.

Reviewed May 09, 2019

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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 09, 2019
Big M Hotel
9.6
Exceptional
Puspavathi from Malaysia
Couple
Stayed 2 nights in January 2020

Amazing Customer Service and Great Location”

Its my 1st stay at BIG M Hotel and I really loved it! 2 days stay has been very pleasant with very warm and welcoming reception staff as well as the housekeeping and security personnel with a smile always on their face. Very close to almost everything from food places to convenient stores as well as banks. Room was spacious and well fitted and very clean. The shower was also very good with great water pressure (I have stayed in similar places with very low water pressure which is very irritating). Smoking area at the outdoor was also very well organised and a perfect spot for a little chill. The only down side is there is no mirror at the bed section to get ready, the only mirror available is in the washroom which was a little hassle. Perhaps the management can take this into consideration. Other than that, the hotel was amazing and real definition of value for money. Definitely going back!

Reviewed February 04, 2020

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had an overall pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan

Responded March 18, 2020
Big M Hotel
9.2
Exceptional
Maria from Philippines
Solo traveler
Standard Twin No Window
Stayed 2 nights in July 2019

Value for money, Central location on a budget!”

Traveling can come cheap if you plan waaay ahead and read reviews! I'm glad I chose Big M hotel. It's my first time to travel solo in KL. Big M is near to Petaling, Central Market, the Globe silk, and Hindi shops around. It's not luxurious sure, but I didn't miss the frills, and... I've got more time AND money to spend on the thrills and adventures of KL! KL is amazing since last I've been here. GoKL free buses afforded me to travel throughout most of the city for FREE!

Reviewed July 10, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
8.8
Excellent
Jasper from Netherlands
Couple
Superior Queen No Window
Stayed 3 nights in February 2019

Good and affordable ”

Big M hotel offer no frills service but they tick all the right boxes. The rooms are very clean (although not very spacious), beds are comfortable, showers are nice and everything is easily reachable as it's literally across the street from the Masjid Jamek MRT station. Many food options nearby (fast food, Indian vegetarian, Chinese vegetarian). They even have a common area with terrace. One disadvantage was that our room was located on the 1st floor and there is a lot of traffic noise all through the night. So it's advisable to bring earplugs. Also, while we booked a superior no window room, they put us up in a standard with window. Apparently the difference is not huge, but we would have liked to have been informed about this. They did provide us with a kettle however (as that's apparently the main difference.=

Reviewed March 04, 2019

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Greetings to Jasper from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded June 26, 2019
Big M Hotel
9.2
Exceptional
Goh from Singapore
Solo traveler
Standard Queen No Window
Stayed 2 nights in July 2018

Exceptional”

Stay at Big M hotel for 2 nights during my stay in KL. Have to say the overall experience was positive and pleasant. the hotel and room was well maintained. staff at the front desk were very friendly and helpful. Location wise, it just about 5 mins walk from the Masjid Jamek station thus its easy to travel to elsewhere. Not only that, there is a 7-11 just across the street. the only con, was that the during the night, it can get pretty noisy. other than that, i cant find any other fault with hotel. Would likely to stay here again on my next visit

Reviewed April 23, 2019

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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 09, 2019
Big M Hotel
10.0
Exceptional
Rachel from Philippines
Group
Standard Queen No Window
Stayed 4 nights in June 2019

Highly recommended ”

This is highly recommended. Location is nice. Some of the tourist attractions are walking distance. Train is also near to the hotel. There’s a lot of fast food and restaurants in the area. Watsons, kfc and 7/11 are across the street only. Beside the hotel is Mcdo. Staffs are friendly. They are very approachable and easy to talk to. Located in an old town of kuala lumpur. The room is clean. Even though it is located in a road and beside the lrt, we don’t hear any noise or sound of the buses and cars while resting or sleeping. They have wifi and it was good. We didn’t experience any fluctuations.

Reviewed July 01, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Chan from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in November 2019

Excellent Stay! ”

Couldn't find others hotel like Big M in this price range. Credit to the Front Office staff and the manager, super friendly. Hotel next to LRT station and McD. Don't worry about your meal. Room ok. Cleanliness 80%. More hardwork needed. No parking in the hotel. But many hotel in that area have no parking too. If you have any questions about where to go, where to eat? Please ask reception, manager able to speak Chinese and English. 100% come back to stay.

Reviewed November 26, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
8.8
Excellent
Tonny from Indonesia
Family with teens
Deluxe Family Triple
Stayed 1 night in January 2019

Good Hotel near Masjid Jamek Station”

This hotel enjoys a very strategic location close to Masjid Jamek Station, 24 hour Fast Food Outlets, Convenient Stores and only two stop from KL Sentral. If you wanna go to Terminal Berpadu Selatan, just simply catch the train from Masjid Jamek Station as well. The room is clean and relatively small but suitable for me. The facilities in the room are more than enough for me. The staff is friendly and also very helpful. With current government regulations, dont be surprised if room's tax & fee for foreigners now is getting higher. Since the hotel is very close to train station, the sound of train can be heard from the room. It is pretty noisy. So if you feel uncomfortable with this kind of noise, perhaps this hotel is not so suitable for you. Finally I reckon Big M is one of the best value hotels in KL for short visit. I'll be back again to this hotel someday.

Reviewed January 04, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
9.6
Exceptional
Dario
Couple
Superior Queen
Stayed 5 nights in August 2019

Big M Hotel”

The hotel is in a prime location in Kuala Lumpur and five minutes walk from the penang street market. The room was always clean and the price performance of the hotel is absolutely unbeatable. Only the staff could communicate a little better. For example, we were not told anything about the lounge on the seventh floor.

Reviewed August 15, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
8.8
Excellent
TINIA from Indonesia
Family with young children
Standard Queen No Window
Stayed 2 nights in May 2018

clean, friendly staff and great location”

The best budget hotel that I ever stayed, clean and friendly staff. LRT station is just across. Walking distance to Central Market and Petaling street. No worries about food because McD, KFC, burger King or Indian restaurants are around. Although room is small, the facilities are Ok. I like the chinese staff which working at the morning shift. He was so helpful, He explained the directions clearly, so we can reach the destinations easily. High recommendation for Big M hotel.

Reviewed June 01, 2018

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team . I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded June 07, 2018
Big M Hotel
7.6
Very good
Fe from Philippines
Family with young children
Standard Queen No Window
Stayed 1 night in December 2018

clean and good location hotel”

The location of the hotel is very near to a train station, the front desk staff when we arrived early in the morning was very accommodating, we were advised to wait at their receiving area while waiting to be checked in. The room was clean though not that big but it was just enough for us 3. They have a wifi inside the room. Overall, it was worth staying at this hotel. And if ever, i'll have a chance to visit kuala lumpur in the future I will definitely stay at big M hotel again.

Reviewed January 02, 2019

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Greetings from all of us at BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 07, 2021
Big M Hotel
9.6
Exceptional
Roslini from Malaysia
Solo traveler
Superior Twin
Stayed 1 night in July 2018

The choice to stay. Every single time”

The room is very clean. Very convenient as it is very near to masjid jamek lrt station. Next to McD and other food store. Just a station away to sogo. A few lrt stations away from klcc and central market. Walking distance to dataran merdeka. Very friendly staff. My choice of stay everytime if I had to be in the heart of kl. The room might be a bit small but its okay. Also convenient for muslims as they had qiblah shown in the room. Maybe what you need to improve is just to prepare sajadah like a few hotels near nusentral do. But other than that, two thumbs up for Big M!

Reviewed July 25, 2018

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Greetings from all of us at BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded August 02, 2018
Big M Hotel
9.6
Exceptional
Vivien from Singapore
Couple
Superior Twin No Window
Stayed 2 nights in June 2018

Great Value For Money, Great Location, Clean and Nice”

It’s right beside Masjid Jamek MRT, which is a stone’s throw away from the KLCC area. Hotel is nice and new and clean, and staff are really smiley and helpful. It’s also super affordable and great value for money. Nothing bad to say about this place at all. Will definitely stay at this hotel again the next time I vist Kuala Lumpur. Kudos!

Reviewed July 03, 2018

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team . I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded July 05, 2018
Big M Hotel
9.2
Exceptional
KHOO from Singapore
Group
Superior Queen No Window
Stayed 1 night in October 2019

Exceptional”

Fantastic value for money. Room spick and span. Air-conditioning works perfectly fine and they do provide free water. Though no mini fridge to store your drinks. Cosy hotel in the midst of the hustle and bustle. Extremely convenient and has supper spots within close proximity. 7-11 store is just across the road. It's just a no frills - just stay hotel with no amenities. Be glad that you have Big M at this value.

Reviewed October 10, 2019

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded November 23, 2019
Big M Hotel
8.0
Excellent
Sagar
Couple
Superior Queen
Stayed 3 nights in January 2019

A decent stay for Budget Friendly Traveller. But light Sleeper BEWARE!!!”

Being a budget friendly traveller, me and my wife always prefer to spend minimum on our stay. Our only intent is to have a decent place to sleep with basic aminites and good connectivity. BIg M hotel have all this checked and we had a good stay over there. It's in central location and very nearby to many tourist attractions (Many of at walk able distance). The staff was very good and the hotel had good food option nearby like KFC & Mac Donalds. However the biggest advantage of this hotel can also turn into your biggest disadvantage. The hotel is just at a stone throw away distance from MRT, that helps you to explore city very well, but at the same time if your room is close to it, than be prepared to hear tram noise in every couple of minutes. We arrived late @ the hotel and could still hear the tram noise below us, which was bothering but luckily got it changed to silent room (no voice @ all). Other than that everything is good here and we don't face any issues. Happy Travel!!!

Reviewed February 18, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had an overall pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan

Responded January 16, 2020
Big M Hotel
10.0
Exceptional
Nurul from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in October 2019

Fabulous 👍👍”

Im very comfortable to stay at BIg M hotel.. Very friendly staff,helpful and kind.. will recommend to my friends.. there also have a rooftops that you can chill and smoking there.. Room are very clean,,,, 👍👍💕💕 will come again..

Reviewed October 13, 2019

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded November 23, 2019
Big M Hotel
9.6
Exceptional
Lee from Singapore
Solo traveler
Standard Queen No Window
Stayed 5 nights in August 2019

My third stays here !”

The exterior of the hotel might look small in between of MacDonald and a "office" building. But the minute u enter the Big M hotel, feels immediate relax and cosy. From the front receptionist , security officer and the housekeepers they just "get it right" making my pleasant stay at this place. Many thanks...

Reviewed September 07, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
9.2
Exceptional
Aris from Indonesia
Solo traveler
Standard Queen No Window
Stayed 2 nights in August 2018

best location”

everytime travel to Kuala Lumpur i choose this hotel. near LRT Masjid Jamek. it is located right next to McD. across from KFC and Burger king and also 7-11. and cheap!

Reviewed August 28, 2018

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Greetings from all of us at BIG M Hotel. Thank you Aris for taking time to share your experience about your recent 2 night stay with us. We are extremely delighted to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan

Responded October 12, 2018
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