A comfortable stay in China Town”

There are a lot of things I love about Big M Hotel. Before I booked my hotel in KL, I was checking online the reviews. And I did the right choice in staying here. IDEAL LOCATION It has the best location. The train station is just a few meters away. Just at the back of the hotel. So, it’s easier to go to the different places in KL. There are fast food chains in the area. McDo just next door (same bldg). KFC & Burger King are just across. There is also Guardian next to McDo, 7 Eleven & local convenience store across. Central Market, Chinatown, KL City Gallery, temples, Catholic Church, Mosque are just walking distance. Oh! Even KL Tower is just about 30-min walk. ACCOMMODATING & FRIENDLY STAFF When I arrived in the hotel, it was too early for the check in. I requested if I can early check in, and I was so happy that they let me. I was able to leave my stuff. They were all smiling and accommodating. They helped me check in the room, waited for my grab and gave me instructions on how to get to where I want to go. They even let me leave my stuff after I checked out. There is always a staff in the reception area assisting the staff. And they responded to my query and chat in their FB page. I just wish I got their names but unfortunately, I was not able to. But I can commend all of them. COMFORTABLE STAY The room is not so small and not so big. Given that I am alone, this is enough. Even if I have companion, the room is good enough. There is a shelf where can I put my stuff. There is a table, a phone, toiletries. The bed is so comfortable. I had a good sleep. I had a good rest in the afternoon. They gave me free water when I asked. And the blower did a pretty good job during my stay. Hehe. I love also there 7th floor. Where guests can stay, relax and eat. Though I was there just for a few minutes but I love how quiet and relaxing the place. I could definitely recommend this place to my friends and family going to KL. And if I am back in the country especially if I a

Service, comfort & location”

Holidaying overseas it is important that you get the comfort and convenience. Big M is my regular stay when we need an accommodation near Chinatown. The warm hospitality of the friendly and helpful staffs never ceased to amaze me so far ... Thanks you! Importantly for us is that we have a clean & enough space room for two, comfortable beds, good air con & shower, and fast wifi. The Masjid Jamek LRT interchange station is a few steps away and has two Rapid KL LRT systems which cover a sizable area of places. Taxis are available at the station however getting Grab is cheaper. Walking distance to Chinatown, Central market and Pasar Seni train station (where you can board the Go KL free bus to the Bukit Bintang area). The hotel is close to fast food chain, coffee shop, and restaurants...and even pharmacies for medical supplies. For the service, comfort and location we highly recommend to those looking for a budget hotel near Chinatown.

Enjoyable night, value for money.”

Stay here for 1 night transit to Australia, I was surprised by the room cleanliness, room not big but that's enough for 2. Hotel just next to Masjid Jamek LRT station. I arrived to hotel 8.00 am morning, handsome reception guy tried to arrange our room as earlier as possible, finally we checked in at 11.00 am. I am appreciated. I highly recommand Big M to my friends. Chinatown, Central Market and Merdeka Square are just walking distance. Room rate that I book for this hotel was reasonable. Breakfast isn't a problem as McD just next to hotel and KFC just opposite. Fantastic hotel.

Amazing Customer Service and Great Location”

Its my 1st stay at BIG M Hotel and I really loved it! 2 days stay has been very pleasant with very warm and welcoming reception staff as well as the housekeeping and security personnel with a smile always on their face. Very close to almost everything from food places to convenient stores as well as banks. Room was spacious and well fitted and very clean. The shower was also very good with great water pressure (I have stayed in similar places with very low water pressure which is very irritating). Smoking area at the outdoor was also very well organised and a perfect spot for a little chill. The only down side is there is no mirror at the bed section to get ready, the only mirror available is in the washroom which was a little hassle. Perhaps the management can take this into consideration. Other than that, the hotel was amazing and real definition of value for money. Definitely going back!

Value for money, Central location on a budget!”

Traveling can come cheap if you plan waaay ahead and read reviews! I'm glad I chose Big M hotel. It's my first time to travel solo in KL. Big M is near to Petaling, Central Market, the Globe silk, and Hindi shops around. It's not luxurious sure, but I didn't miss the frills, and... I've got more time AND money to spend on the thrills and adventures of KL! KL is amazing since last I've been here. GoKL free buses afforded me to travel throughout most of the city for FREE!

Good and affordable ”

Big M hotel offer no frills service but they tick all the right boxes. The rooms are very clean (although not very spacious), beds are comfortable, showers are nice and everything is easily reachable as it's literally across the street from the Masjid Jamek MRT station. Many food options nearby (fast food, Indian vegetarian, Chinese vegetarian). They even have a common area with terrace. One disadvantage was that our room was located on the 1st floor and there is a lot of traffic noise all through the night. So it's advisable to bring earplugs. Also, while we booked a superior no window room, they put us up in a standard with window. Apparently the difference is not huge, but we would have liked to have been informed about this. They did provide us with a kettle however (as that's apparently the main difference.=

Exceptional”

Stay at Big M hotel for 2 nights during my stay in KL. Have to say the overall experience was positive and pleasant. the hotel and room was well maintained. staff at the front desk were very friendly and helpful. Location wise, it just about 5 mins walk from the Masjid Jamek station thus its easy to travel to elsewhere. Not only that, there is a 7-11 just across the street. the only con, was that the during the night, it can get pretty noisy. other than that, i cant find any other fault with hotel. Would likely to stay here again on my next visit

Highly recommended ”

This is highly recommended. Location is nice. Some of the tourist attractions are walking distance. Train is also near to the hotel. There’s a lot of fast food and restaurants in the area. Watsons, kfc and 7/11 are across the street only. Beside the hotel is Mcdo. Staffs are friendly. They are very approachable and easy to talk to. Located in an old town of kuala lumpur. The room is clean. Even though it is located in a road and beside the lrt, we don’t hear any noise or sound of the buses and cars while resting or sleeping. They have wifi and it was good. We didn’t experience any fluctuations.

Excellent Stay! ”

Couldn't find others hotel like Big M in this price range. Credit to the Front Office staff and the manager, super friendly. Hotel next to LRT station and McD. Don't worry about your meal. Room ok. Cleanliness 80%. More hardwork needed. No parking in the hotel. But many hotel in that area have no parking too. If you have any questions about where to go, where to eat? Please ask reception, manager able to speak Chinese and English. 100% come back to stay.

Good Hotel near Masjid Jamek Station”

This hotel enjoys a very strategic location close to Masjid Jamek Station, 24 hour Fast Food Outlets, Convenient Stores and only two stop from KL Sentral. If you wanna go to Terminal Berpadu Selatan, just simply catch the train from Masjid Jamek Station as well. The room is clean and relatively small but suitable for me. The facilities in the room are more than enough for me. The staff is friendly and also very helpful. With current government regulations, dont be surprised if room's tax & fee for foreigners now is getting higher. Since the hotel is very close to train station, the sound of train can be heard from the room. It is pretty noisy. So if you feel uncomfortable with this kind of noise, perhaps this hotel is not so suitable for you. Finally I reckon Big M is one of the best value hotels in KL for short visit. I'll be back again to this hotel someday.

Big M Hotel”

The hotel is in a prime location in Kuala Lumpur and five minutes walk from the penang street market. The room was always clean and the price performance of the hotel is absolutely unbeatable. Only the staff could communicate a little better. For example, we were not told anything about the lounge on the seventh floor.

clean, friendly staff and great location”

The best budget hotel that I ever stayed, clean and friendly staff. LRT station is just across. Walking distance to Central Market and Petaling street. No worries about food because McD, KFC, burger King or Indian restaurants are around. Although room is small, the facilities are Ok. I like the chinese staff which working at the morning shift. He was so helpful, He explained the directions clearly, so we can reach the destinations easily. High recommendation for Big M hotel.

clean and good location hotel”

The location of the hotel is very near to a train station, the front desk staff when we arrived early in the morning was very accommodating, we were advised to wait at their receiving area while waiting to be checked in. The room was clean though not that big but it was just enough for us 3. They have a wifi inside the room. Overall, it was worth staying at this hotel. And if ever, i'll have a chance to visit kuala lumpur in the future I will definitely stay at big M hotel again.

The choice to stay. Every single time”

The room is very clean. Very convenient as it is very near to masjid jamek lrt station. Next to McD and other food store. Just a station away to sogo. A few lrt stations away from klcc and central market. Walking distance to dataran merdeka. Very friendly staff. My choice of stay everytime if I had to be in the heart of kl. The room might be a bit small but its okay. Also convenient for muslims as they had qiblah shown in the room. Maybe what you need to improve is just to prepare sajadah like a few hotels near nusentral do. But other than that, two thumbs up for Big M!

Great Value For Money, Great Location, Clean and Nice”

It’s right beside Masjid Jamek MRT, which is a stone’s throw away from the KLCC area. Hotel is nice and new and clean, and staff are really smiley and helpful. It’s also super affordable and great value for money. Nothing bad to say about this place at all. Will definitely stay at this hotel again the next time I vist Kuala Lumpur. Kudos!

Exceptional”

Fantastic value for money. Room spick and span. Air-conditioning works perfectly fine and they do provide free water. Though no mini fridge to store your drinks. Cosy hotel in the midst of the hustle and bustle. Extremely convenient and has supper spots within close proximity. 7-11 store is just across the road. It's just a no frills - just stay hotel with no amenities. Be glad that you have Big M at this value.

A decent stay for Budget Friendly Traveller. But light Sleeper BEWARE!!!”

Being a budget friendly traveller, me and my wife always prefer to spend minimum on our stay. Our only intent is to have a decent place to sleep with basic aminites and good connectivity. BIg M hotel have all this checked and we had a good stay over there. It's in central location and very nearby to many tourist attractions (Many of at walk able distance). The staff was very good and the hotel had good food option nearby like KFC & Mac Donalds. However the biggest advantage of this hotel can also turn into your biggest disadvantage. The hotel is just at a stone throw away distance from MRT, that helps you to explore city very well, but at the same time if your room is close to it, than be prepared to hear tram noise in every couple of minutes. We arrived late @ the hotel and could still hear the tram noise below us, which was bothering but luckily got it changed to silent room (no voice @ all). Other than that everything is good here and we don't face any issues. Happy Travel!!!

Fabulous 👍👍”

Im very comfortable to stay at BIg M hotel.. Very friendly staff,helpful and kind.. will recommend to my friends.. there also have a rooftops that you can chill and smoking there.. Room are very clean,,,, 👍👍💕💕 will come again..

My third stays here !”

The exterior of the hotel might look small in between of MacDonald and a "office" building. But the minute u enter the Big M hotel, feels immediate relax and cosy. From the front receptionist , security officer and the housekeepers they just "get it right" making my pleasant stay at this place. Many thanks...

best location”

everytime travel to Kuala Lumpur i choose this hotel. near LRT Masjid Jamek. it is located right next to McD. across from KFC and Burger king and also 7-11. and cheap!