Service, comfort & location”

Holidaying overseas it is important that you get the comfort and convenience. Big M is my regular stay when we need an accommodation near Chinatown. The warm hospitality of the friendly and helpful staffs never ceased to amaze me so far ... Thanks you! Importantly for us is that we have a clean & enough space room for two, comfortable beds, good air con & shower, and fast wifi. The Masjid Jamek LRT interchange station is a few steps away and has two Rapid KL LRT systems which cover a sizable area of places. Taxis are available at the station however getting Grab is cheaper. Walking distance to Chinatown, Central market and Pasar Seni train station (where you can board the Go KL free bus to the Bukit Bintang area). The hotel is close to fast food chain, coffee shop, and restaurants...and even pharmacies for medical supplies. For the service, comfort and location we highly recommend to those looking for a budget hotel near Chinatown.

Highly recommended ”

This is highly recommended. Location is nice. Some of the tourist attractions are walking distance. Train is also near to the hotel. There’s a lot of fast food and restaurants in the area. Watsons, kfc and 7/11 are across the street only. Beside the hotel is Mcdo. Staffs are friendly. They are very approachable and easy to talk to. Located in an old town of kuala lumpur. The room is clean. Even though it is located in a road and beside the lrt, we don’t hear any noise or sound of the buses and cars while resting or sleeping. They have wifi and it was good. We didn’t experience any fluctuations.

Good place for stay”

Overall is clean, just have some dirty mark at pillow case (like make up thing from previous guest?) and towers when I was check in. But next day after cleaning, staff had please to change it to clean pillow and towers. So not a big problem. Is a good location for stay that is near to bus stations and MRT that walk within 5min. Walk around 15min can reach to Petaling Street. A lot of fast food near by like KFC and McDonald’s. Soundproof is still ok for me, you can hear next door sound like using hairdryer. Check in and check out process is easy and fast. Will stay again!

Thank you for putting me up at a terrace room.”

I was given a terrace room for this trip but somehow i feel comfortable to stay on 5th or 6th floor. Initially i was hestitant to call to change my room to 1 floor down but on 2nd thought i feel is needed to change. When i make a call to change my room i was surprised as the same time extremely happy when the receptionist by the name call Rositi " not sure i get the name right? Her reply was no problem to change the room , just can't tell u how delightful i am. A Big thank to all, the receptionist, the housekeeper and the security officers. Look forward to be back.

Recommended at Fair Price”

I stayed at this hotel just to join World Stats Run held at Dataran Merdeka, 18th Aug. It took me only 5 mins walk to reach the location. Comfortable room, clean toilet, affordable price and the most important I managed to sleep well before wake up at 4am. Since this hotel located at town area, nearby car parks are quite costly. The one I parked is the cheapest I managed to find, which is at Jalan Gereja (beside Allianz), where it cost me RM6 from 7pm to 7am, after 8am @ RM6/hour. So total we paid RM24 (over night up to 10am).

Enjoyable night, value for money.”

Stay here for 1 night transit to Australia, I was surprised by the room cleanliness, room not big but that's enough for 2. Hotel just next to Masjid Jamek LRT station. I arrived to hotel 8.00 am morning, handsome reception guy tried to arrange our room as earlier as possible, finally we checked in at 11.00 am. I am appreciated. I highly recommand Big M to my friends. Chinatown, Central Market and Merdeka Square are just walking distance. Room rate that I book for this hotel was reasonable. Breakfast isn't a problem as McD just next to hotel and KFC just opposite. Fantastic hotel.

Exceptional”

Staff was really nice and helpful. Room was clean and tidy. Iron provided. There is a place like pantry that you can chill on the rooftop. There are watsons & guardian nearby, 7 eleven, KK Supermart, 4 Fingers, Mcd & KFC. The location is superb. Near to Pasar Seni & Petaling Street. All good. The only bad thing about this hotel is there is no parking hahaha took me an hour to find parking and I ended up parking at Mydin.

Definitely a good run for your money! ”

They clean the room every time we go out, which is a big PLUS, because it feels good to come back to a clean room everyday. The ambiance is very cozy, and the place is so clean! Can't say enough how tidy the place is. The location is great too! It's in the middle of every tourist spots in KL! We loved our 4-night stay there. And we'll definitely book it again!

Exceptional place to stay in KL”

Very good location, just 2 minutes away from the MRT station. The room was clean, big enough for opening luggage. However, the shower did not have curtain, water will spread out the bathtub when shower. There was free bottled water throughout my stay, and also toiletries, hair dryer and kettle provided, so basically they got everything you need. Our room was quiet since the room was not face the main street

Amazing Customer Service and Great Location”

Its my 1st stay at BIG M Hotel and I really loved it! 2 days stay has been very pleasant with very warm and welcoming reception staff as well as the housekeeping and security personnel with a smile always on their face. Very close to almost everything from food places to convenient stores as well as banks. Room was spacious and well fitted and very clean. The shower was also very good with great water pressure (I have stayed in similar places with very low water pressure which is very irritating). Smoking area at the outdoor was also very well organised and a perfect spot for a little chill. The only down side is there is no mirror at the bed section to get ready, the only mirror available is in the washroom which was a little hassle. Perhaps the management can take this into consideration. Other than that, the hotel was amazing and real definition of value for money. Definitely going back!

NICE AND GREAT HOTEL”

Hello. I'm staying here for 1 night. Really like the location of this hotel, easy access to anywhere because you can walk to nearest lrt (masjid jamek). Aircond is so cold. Toothbrush and toothpaste are provided together with shower gel. Staffs are very friendly and helpful. Staffs helped me to check up early at 1.00 pm. Thank you. And we can put our luggages at luggage room for free after we checked out from the hotel. Thank you very much. Will stay here again when i come here. 😘

Good hotel & repeat stay.”

Superb personalised service, over my expectations. Best price in the area, was talked to the manager(Danny) able to speak good chinese with my China friends. he was friendly and able to share the best food & best thing to do. All receptionist are friendly & good. Keep it up. Was accidentally passed by level 1 and saw the office door keep open, it's not looking nice as level 1 also have guest room.

Exceptional”

Stayed here for a night before going to Taman Tugu. The room is so clean and comfortable. The hotel is near to LRT Masjid Jamek, less than 3 mins walk. There are few fast food restaurants nearby, the McDonald's just right next door. There's also Guardian next to the McDonald's. Overall 10/10 for me. Worth my money.

my 4 night stay here”

it’s my first time staying here and i like it! very nearby to lrt masjid jamek station. just on the right and beside mcd! front staff are friendly and fast check in and check out. had a room and a queen bed. it’s okay for the a night stay as we were out from morning to night. just the downside is there’s no window jn the room. just weird to not know what’s the weather outside or trying to appreciate the city view and what not. hehe overall 10/10 would recommend 🙂

Excellent Stay! ”

Couldn't find others hotel like Big M in this price range. Credit to the Front Office staff and the manager, super friendly. Hotel next to LRT station and McD. Don't worry about your meal. Room ok. Cleanliness 80%. More hardwork needed. No parking in the hotel. But many hotel in that area have no parking too. If you have any questions about where to go, where to eat? Please ask reception, manager able to speak Chinese and English. 100% come back to stay.

Excellent for travel place”

The hotel location is very good for using transportation (MRT or grab is ok). The facilities are good, the staffs are nice and everything are very convenient. Next to the Mc.Donald (but I suggest not to eat Mc.Donald when you're in Malaysia cause the food is not so good), there is two Watson and guardian and just so near the MRT Masjid Jamek :D The room is a bit small but still ok :D

Fabulous 👍👍”

Im very comfortable to stay at BIg M hotel.. Very friendly staff,helpful and kind.. will recommend to my friends.. there also have a rooftops that you can chill and smoking there.. Room are very clean,,,, 👍👍💕💕 will come again..

Great location”

Great spot in KL with easy access to the LRT. Central Market, Time Square, Pavillon, Jalan Alore, Petaling Street and Bukit Bintang all within walking distance or a short Grab ride. Staff are friendly and helpful and the rooms are clean. Highly recommended.

Loving it!”

I really love staying here! They cleaned our room and change our towels during our stay. The staffs are friendly, the hotel is in strategic locations. It is very near to lrt so it is convenient to go anywhere. Wifi also very fast.

Nothing to complain”

The second time staying at this hotel. Everything is so nice. Staffs are helful and friendly. Room is clean and cozy. I booked a room without window and it even bigger than the one with window i stayed 2 days ago. Of course its cheaper. I recommend this hotel