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3,051 reviews
3,051 reviews
9.1
Location rating score
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Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.
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100% of on-site staff have received all necessary vaccination shots for COVID-19.
Free Wi-Fi in all rooms!
Luggage storage
Check-in/out [private]
Room service
Safety deposit boxes
Tours
Concierge
8 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 5KM |
Location rating | 9.1 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 16.2 km |
Does Big M Hotel have a hot tub?
Big M Hotel does not have a hot tub.
What time is check-in and check-out at Big M Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Big M Hotel?
For those who wish to drive their own cars, Big M Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.
What is the smoking policy at Big M Hotel?
Big M Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Big M Hotel?
LRT Train Station - Masjid Jamek is the closest train, metro, or bus station, about 50 m away from Big M Hotel.
What restaurants are nearby Big M Hotel?
Big M Hotel is located in Chinatown, famous for good restaurants such as Arenaa Diner, Reis Baba Turkish Doner Kebab and Bakti Woodlands.
What popular shopping places are close to Big M Hotel?
Big M Hotel is located in Chinatown area which features shopping places such as Night Market, Junk Book Store and Gadis Manis.
What are popular attractions near Big M Hotel?
Big M Hotel is located in Chinatown area, which is famous for attractions such as Chinatown - Kuala Lumpur, Kuala Lumpur City Gallery and Merdeka Square.
9.2
"It's good place to stay"
Hans
|
August 13, 2022
10
"Easy to access."
azila
|
August 9, 2022
8
"The room was crean and the bed was confortable."
KAYOKO
|
August 7, 2022
Big M Hotel
You'll love the exceptional convenience during your stay at Big M Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. The true local flavors and culture of Kuala Lumpur are yours with a stay at Big M Hotel, located just 1.9 km from the famous Petronas Twin Towers. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.0 km away from Big M Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Big M Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Big M Hotel. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
If you like to eat in the privacy of your room, Big M Hotel can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Big M Hotel. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Around the property
Venture outside Big M Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 870 m away, among the most sought-after photographs for anyone visiting Kuala Lumpur.
Reasons to stay here
Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews score this hotel higher than 97% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
8.1
Housekeeping
73 mentions
Food & Dining
11 mentions
Internet
8 mentions
Car Park
3 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
9.1
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
The property
Best value! ![]() Big M Hotel | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 1814 reviews 8.7Location 9.1 | Excellent 745 reviews 8.4Location 8.8 | Very good 682 reviews 7.6Location 7.8 | Good 2471 reviews 6.9Location 7.8 |
Neighborhood | Chinatown | Golden Triangle | Chinatown | Chinatown |
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A comfortable stay in China Town”
There are a lot of things I love about Big M Hotel. Before I booked my hotel in KL, I was checking online the reviews. And I did the right choice in staying here. IDEAL LOCATION It has the best location. The train station is just a few meters away. Just at the back of the hotel. So, it’s easier to go to the different places in KL. There are fast food chains in the area. McDo just next door (same bldg). KFC & Burger King are just across. There is also Guardian next to McDo, 7 Eleven & local convenience store across. Central Market, Chinatown, KL City Gallery, temples, Catholic Church, Mosque are just walking distance. Oh! Even KL Tower is just about 30-min walk. ACCOMMODATING & FRIENDLY STAFF When I arrived in the hotel, it was too early for the check in. I requested if I can early check in, and I was so happy that they let me. I was able to leave my stuff. They were all smiling and accommodating. They helped me check in the room, waited for my grab and gave me instructions on how to get to where I want to go. They even let me leave my stuff after I checked out. There is always a staff in the reception area assisting the staff. And they responded to my query and chat in their FB page. I just wish I got their names but unfortunately, I was not able to. But I can commend all of them. COMFORTABLE STAY The room is not so small and not so big. Given that I am alone, this is enough. Even if I have companion, the room is good enough. There is a shelf where can I put my stuff. There is a table, a phone, toiletries. The bed is so comfortable. I had a good sleep. I had a good rest in the afternoon. They gave me free water when I asked. And the blower did a pretty good job during my stay. Hehe. I love also there 7th floor. Where guests can stay, relax and eat. Though I was there just for a few minutes but I love how quiet and relaxing the place. I could definitely recommend this place to my friends and family going to KL. And if I am back in the country especially if I a
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Greetings to Jezza from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
Service, comfort & location”
Holidaying overseas it is important that you get the comfort and convenience. Big M is my regular stay when we need an accommodation near Chinatown. The warm hospitality of the friendly and helpful staffs never ceased to amaze me so far ... Thanks you! Importantly for us is that we have a clean & enough space room for two, comfortable beds, good air con & shower, and fast wifi. The Masjid Jamek LRT interchange station is a few steps away and has two Rapid KL LRT systems which cover a sizable area of places. Taxis are available at the station however getting Grab is cheaper. Walking distance to Chinatown, Central market and Pasar Seni train station (where you can board the Go KL free bus to the Bukit Bintang area). The hotel is close to fast food chain, coffee shop, and restaurants...and even pharmacies for medical supplies. For the service, comfort and location we highly recommend to those looking for a budget hotel near Chinatown.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
Enjoyable night, value for money.”
Stay here for 1 night transit to Australia, I was surprised by the room cleanliness, room not big but that's enough for 2. Hotel just next to Masjid Jamek LRT station. I arrived to hotel 8.00 am morning, handsome reception guy tried to arrange our room as earlier as possible, finally we checked in at 11.00 am. I am appreciated. I highly recommand Big M to my friends. Chinatown, Central Market and Merdeka Square are just walking distance. Room rate that I book for this hotel was reasonable. Breakfast isn't a problem as McD just next to hotel and KFC just opposite. Fantastic hotel.
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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
Amazing Customer Service and Great Location”
Its my 1st stay at BIG M Hotel and I really loved it! 2 days stay has been very pleasant with very warm and welcoming reception staff as well as the housekeeping and security personnel with a smile always on their face. Very close to almost everything from food places to convenient stores as well as banks. Room was spacious and well fitted and very clean. The shower was also very good with great water pressure (I have stayed in similar places with very low water pressure which is very irritating). Smoking area at the outdoor was also very well organised and a perfect spot for a little chill. The only down side is there is no mirror at the bed section to get ready, the only mirror available is in the washroom which was a little hassle. Perhaps the management can take this into consideration. Other than that, the hotel was amazing and real definition of value for money. Definitely going back!
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had an overall pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan
Value for money, Central location on a budget!”
Traveling can come cheap if you plan waaay ahead and read reviews! I'm glad I chose Big M hotel. It's my first time to travel solo in KL. Big M is near to Petaling, Central Market, the Globe silk, and Hindi shops around. It's not luxurious sure, but I didn't miss the frills, and... I've got more time AND money to spend on the thrills and adventures of KL! KL is amazing since last I've been here. GoKL free buses afforded me to travel throughout most of the city for FREE!
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
Good and affordable ”
Big M hotel offer no frills service but they tick all the right boxes. The rooms are very clean (although not very spacious), beds are comfortable, showers are nice and everything is easily reachable as it's literally across the street from the Masjid Jamek MRT station. Many food options nearby (fast food, Indian vegetarian, Chinese vegetarian). They even have a common area with terrace. One disadvantage was that our room was located on the 1st floor and there is a lot of traffic noise all through the night. So it's advisable to bring earplugs. Also, while we booked a superior no window room, they put us up in a standard with window. Apparently the difference is not huge, but we would have liked to have been informed about this. They did provide us with a kettle however (as that's apparently the main difference.=
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Greetings to Jasper from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan
Exceptional”
Stay at Big M hotel for 2 nights during my stay in KL. Have to say the overall experience was positive and pleasant. the hotel and room was well maintained. staff at the front desk were very friendly and helpful. Location wise, it just about 5 mins walk from the Masjid Jamek station thus its easy to travel to elsewhere. Not only that, there is a 7-11 just across the street. the only con, was that the during the night, it can get pretty noisy. other than that, i cant find any other fault with hotel. Would likely to stay here again on my next visit
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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
Highly recommended ”
This is highly recommended. Location is nice. Some of the tourist attractions are walking distance. Train is also near to the hotel. There’s a lot of fast food and restaurants in the area. Watsons, kfc and 7/11 are across the street only. Beside the hotel is Mcdo. Staffs are friendly. They are very approachable and easy to talk to. Located in an old town of kuala lumpur. The room is clean. Even though it is located in a road and beside the lrt, we don’t hear any noise or sound of the buses and cars while resting or sleeping. They have wifi and it was good. We didn’t experience any fluctuations.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
Excellent Stay! ”
Couldn't find others hotel like Big M in this price range. Credit to the Front Office staff and the manager, super friendly. Hotel next to LRT station and McD. Don't worry about your meal. Room ok. Cleanliness 80%. More hardwork needed. No parking in the hotel. But many hotel in that area have no parking too. If you have any questions about where to go, where to eat? Please ask reception, manager able to speak Chinese and English. 100% come back to stay.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
Good Hotel near Masjid Jamek Station”
This hotel enjoys a very strategic location close to Masjid Jamek Station, 24 hour Fast Food Outlets, Convenient Stores and only two stop from KL Sentral. If you wanna go to Terminal Berpadu Selatan, just simply catch the train from Masjid Jamek Station as well. The room is clean and relatively small but suitable for me. The facilities in the room are more than enough for me. The staff is friendly and also very helpful. With current government regulations, dont be surprised if room's tax & fee for foreigners now is getting higher. Since the hotel is very close to train station, the sound of train can be heard from the room. It is pretty noisy. So if you feel uncomfortable with this kind of noise, perhaps this hotel is not so suitable for you. Finally I reckon Big M is one of the best value hotels in KL for short visit. I'll be back again to this hotel someday.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
Big M Hotel”
The hotel is in a prime location in Kuala Lumpur and five minutes walk from the penang street market. The room was always clean and the price performance of the hotel is absolutely unbeatable. Only the staff could communicate a little better. For example, we were not told anything about the lounge on the seventh floor.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
clean, friendly staff and great location”
The best budget hotel that I ever stayed, clean and friendly staff. LRT station is just across. Walking distance to Central Market and Petaling street. No worries about food because McD, KFC, burger King or Indian restaurants are around. Although room is small, the facilities are Ok. I like the chinese staff which working at the morning shift. He was so helpful, He explained the directions clearly, so we can reach the destinations easily. High recommendation for Big M hotel.
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team . I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
clean and good location hotel”
The location of the hotel is very near to a train station, the front desk staff when we arrived early in the morning was very accommodating, we were advised to wait at their receiving area while waiting to be checked in. The room was clean though not that big but it was just enough for us 3. They have a wifi inside the room. Overall, it was worth staying at this hotel. And if ever, i'll have a chance to visit kuala lumpur in the future I will definitely stay at big M hotel again.
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Greetings from all of us at BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
The choice to stay. Every single time”
The room is very clean. Very convenient as it is very near to masjid jamek lrt station. Next to McD and other food store. Just a station away to sogo. A few lrt stations away from klcc and central market. Walking distance to dataran merdeka. Very friendly staff. My choice of stay everytime if I had to be in the heart of kl. The room might be a bit small but its okay. Also convenient for muslims as they had qiblah shown in the room. Maybe what you need to improve is just to prepare sajadah like a few hotels near nusentral do. But other than that, two thumbs up for Big M!
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Greetings from all of us at BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
Great Value For Money, Great Location, Clean and Nice”
It’s right beside Masjid Jamek MRT, which is a stone’s throw away from the KLCC area. Hotel is nice and new and clean, and staff are really smiley and helpful. It’s also super affordable and great value for money. Nothing bad to say about this place at all. Will definitely stay at this hotel again the next time I vist Kuala Lumpur. Kudos!
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us and for choosing to stay with us. We are incredibly happy to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team . I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan
Exceptional”
Fantastic value for money. Room spick and span. Air-conditioning works perfectly fine and they do provide free water. Though no mini fridge to store your drinks. Cosy hotel in the midst of the hustle and bustle. Extremely convenient and has supper spots within close proximity. 7-11 store is just across the road. It's just a no frills - just stay hotel with no amenities. Be glad that you have Big M at this value.
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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan
A decent stay for Budget Friendly Traveller. But light Sleeper BEWARE!!!”
Being a budget friendly traveller, me and my wife always prefer to spend minimum on our stay. Our only intent is to have a decent place to sleep with basic aminites and good connectivity. BIg M hotel have all this checked and we had a good stay over there. It's in central location and very nearby to many tourist attractions (Many of at walk able distance). The staff was very good and the hotel had good food option nearby like KFC & Mac Donalds. However the biggest advantage of this hotel can also turn into your biggest disadvantage. The hotel is just at a stone throw away distance from MRT, that helps you to explore city very well, but at the same time if your room is close to it, than be prepared to hear tram noise in every couple of minutes. We arrived late @ the hotel and could still hear the tram noise below us, which was bothering but luckily got it changed to silent room (no voice @ all). Other than that everything is good here and we don't face any issues. Happy Travel!!!
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had an overall pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan
Fabulous 👍👍”
Im very comfortable to stay at BIg M hotel.. Very friendly staff,helpful and kind.. will recommend to my friends.. there also have a rooftops that you can chill and smoking there.. Room are very clean,,,, 👍👍💕💕 will come again..
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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan
My third stays here !”
The exterior of the hotel might look small in between of MacDonald and a "office" building. But the minute u enter the Big M hotel, feels immediate relax and cosy. From the front receptionist , security officer and the housekeepers they just "get it right" making my pleasant stay at this place. Many thanks...
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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan
best location”
everytime travel to Kuala Lumpur i choose this hotel. near LRT Masjid Jamek. it is located right next to McD. across from KFC and Burger king and also 7-11. and cheap!
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Greetings from all of us at BIG M Hotel. Thank you Aris for taking time to share your experience about your recent 2 night stay with us. We are extremely delighted to hear that you had a pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan