Bintana Sa Paraiso
Newly built

Bintana Sa Paraiso

1 Naasag, Mambajao (Camiguin), Camiguin, Philippines, 9100
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 Bintana Sa Paraiso
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    Lobby Bintana Sa Paraiso
    Lobby Bintana Sa Paraiso
    Swimming pool [outdoor] Bintana Sa Paraiso
     Bintana Sa Paraiso
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    Interior view Bintana Sa Paraiso

    Guest reviews

    7.4
    Very good
    /10
    (17 reviews)See what guests said
    8.1
    Excellent service
    Recommended by 82% of guests

    Property highlights

    • Airport transfer

    • Private beach

    • Currency exchange

    • Hot spring bath

    This property is in high demand!Last booked 7 hours ago
    Very good
    Location
    7.3
    See map
    Very good location
    Value for money7.2
    Distance to city center5 km
    Location rating7.3
    Nearest airportCamiguin Airport (CGM)
    Distance to airport6.8 km
    Select your room
    Poolside Room with Queen Bed
    Poolside Room with Queen Bed
    ...
    • Room size: 50 m²/538 ft²
    • Beach view
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    1 Queen Bed
    1 Queen Bed
    ...
    • Room size: 50 m²/538 ft²
    • Beach view
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    Villa with Sea View
    Villa with Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
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    Villa With Private Pool
    Villa With Private Pool
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
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    Superior Suite
    Superior Suite
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
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    Grand Deluxe Sea View
    Grand Deluxe Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Ocean view
    • 1 queen bed
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    Island Room
    Island Room
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 1 queen bed
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    Standard Single Room with Sea View
    Standard Single Room with Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed...
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    More about Bintana Sa Paraiso

    More about Bintana Sa Paraiso

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (17)Booking.com Reviews (83)
    7.4
    /
    10
    Very good
    Cleanliness7.5
    Facilities6.7
    Location7.3
    Service8.1
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (17)
    All room types
    Showing 15 verified guest comments
    10.0
    Exceptional
    Liu from China
    Group
    Poolside Room with Queen Bed
    Stayed 1 night in February 2019
    Amazing sea view and kind staff.”
    Clean, beautiful, delicious!
    Reviewed February 09, 2019
    4.0
    SHEENALYN from Philippines
    Couple
    Poolside Room with Queen Bed
    Stayed 1 night in January 2019
    Not worth the money”
    Pros: 1. The view 2. Staff are warm, accommodating and welcoming. 3. Free breakfast was provided because we complained. Cons: The place seems to be waaaay past its hay day. 1. Their toilet is, so far, the worst I have ever seen. When we went there, there was no hot water, the shower did not work at first so we used a dipper and a bucket instead (which I would not mind had the room been priced cheaper and the dipper not broken but they are not so these are unacceptable), the soap provided was used already, the sink has tooth paste marks on it as if it was not even wiped (note that this is after they texted usthat the room is prepared and cleaned already), and lastly the toilet stinks so badly that you just have to let the exhaust run as long as you are there. 2. If you have plans to have an early check out (2am-4am), expect that you have to look for the people who are in charge. Since there are no phones inside the room, no signal (which is okay and understandable) but i was hoping there would be a way to, at least, contact the people in charge there anytime. There are people like us who are trying to catch the ferry schedules. We almost did not catch our flight in CDO back to Manila because the driver we talked to was contacted late because we had to wait for the people in charge to do the contacting for us (which we still appreciate but we were hoping they considered that we need to catch a flight in CDO.) 3. The ferry we were supposed to catch from balingoan to benoni was almost 7 hrs late and there were no announcements abt it being let to sail that day, so i decided to ask them if it will be alright to have our reservation cancelled for free instead.This is because this event is something we did not want and expected. I have done this so many times before and never was I denied for unforeseen events like this. Bintana sa Paraiso is different. They were so quick to say no even after I explained my case. Fortunately, ferries were allowed to sail that day and
    Reviewed January 29, 2019
    Thank you for your feedback.I am glad you enjoyed the view and the staff did a wonderful job accommodating you. I am so sorry I know you wanted to cancel your reservation but per our policy we cant. I am so sorry you have to wait 7 hours of the ferry but we have no control over your ferry ride. We did arranged your transportation pick up but we have no control of the third party driver that we contact for you.But I am glad our staff was accommodating. Come back and see us soon for a better experience. We do triple check on our cleaning procedure
    Responded February 02, 2019
    Bintana Sa Paraiso
    10.0
    Exceptional
    julius
    Couple
    Villa With Private Pool
    Stayed 1 night in January 2019
    Santorini and Amalfi Coast in Camiguin Island”
    I love the winding steep road going to the property.It reminds me of my trip to the Amalfi Coast In Italy. The sunset is fantastic. I don't expect any wifi in this place as stated in the listing. It feels so good to unplug. I really don't want to be bothered for this trip and It is perfect. It was super quite. All I could hear is the wave. The 360 view is unbelievable. The staff is wonderful. I cannot wait to be back. Having a breakfast is my balcony is a luxury for under $100 a night. Wow! A steal.
    Reviewed January 15, 2019
    Thank you for your feedback.We appreciate your business.Thank for keep on coming back
    Responded January 23, 2019
    Bintana Sa Paraiso
    5.6
    July from New Zealand
    Couple
    1 Queen Bed
    Stayed 3 nights in January 2019
    Above average”
    The staff are very accommodating. Its location is quite remote so ideal for travellers who want peace and quite - like a retreat. It is very far from anything - food, shopping, etc. There is a small plunge pool each room. There is also a massive boulder in the room which took up the entire lounging part. There werent anywhere to put our bags so we have to improvise. The facilities are clean but are very claustrophobic. Being asian, I still find the wall are closing in on me. There is no restaurant but they can cook you meals. They are quite delicious.
    Reviewed January 12, 2019
    Thank you so much for the wonderful feedback. We are glad that the staff made you feel welcomed. Come and see us soon
    Responded February 02, 2019
    Bintana Sa Paraiso
    10.0
    Exceptional
    Dan
    Business traveler
    Villa with Sea View
    Stayed 1 night in October 2018
    The most amazing place in the Philippines so far. ”
    The service was top notch. I usually stay at four seasons and was like the smaller version of that. Staff was so helpful in getting me around and on a tour. My first time to the island and so many things to see. I love the fact that my cell phone did not work and I could completely disconnect. Why else do you travel to an island? The rooms were nice and intimate. Breakfast was great. Would go back in a second. The view is breathtaking. Most amazing sunset and sunrise.
    Reviewed October 15, 2018
    Thank you so much for a wonderful feedback.Come and see us soon. BSP Family
    Responded February 02, 2019
    Bintana Sa Paraiso
    7.6
    Very good
    Don from Philippines
    Group
    1 Queen Bed
    Stayed 1 night in July 2018
    Despite the Good View”
    The place has a very beautiful view, staffs are very helpful and pleasant, pool and bed are good as well. However, the place is almost 1 hour away from the town proper and 1.5 hours away from port. Hotel is literally at the mountain so it doesn't have wifi nor phone signal so all you can do is watch TV, swim at the pool or enjoy the over looking view of the beach. It's good if you wanna relax and disconnect from everything but if you're someone who always needs signal, this place ain't for you. Its far from town proper and tricycle cabs or habal don't usually pass by this area but the hotel staff can call a service for you. The hotel is near Sunken Cemetery, Ruins of the old church and Walkway to old Volcano, however its far from White Island, Mantigue Island, & all the falls. ONE MORE THING. THERE WERE A LOT OF DOGS! (DOGS FROM OF CARETAKERS OF OTHER VILLAS) DOGS ARE NOT CHAINED NOR CAGED. ONE NIGHT WHEN WE GOT BACK THEY CHASED ME AND MY MOM! GOOD THING THERE WERE PEOPLE WHO SAW US.
    Reviewed July 30, 2018
    We are glad that you enjoyed your electronic free room. Come and see us again thank you for the feedback
    Responded September 27, 2018
    Bintana Sa Paraiso
    8.4
    Excellent
    Edna from Philippines
    Family with teens
    Villa With Private Pool
    Stayed 1 night in July 2018
    Great place to relax”
    The place is so nice with the view of the ocean. Just dont have a signal on that area though, so if u want to disconnect its the place for you.
    Reviewed July 21, 2018
    10.0
    Exceptional
    Cathlea from Philippines
    Couple
    1 Queen Bed
    Stayed 2 nights in May 2018
    A serene place, truly a small piece of paradise”
    We really enjoyed our stay. Its the best decision to choose a quiet and almost private place, far from the many people hotels accomodate. Truly a piece of paradise, with helpful people like Manang Elsa, Richie May and Chelo, we felt like we are home. Will come back again hopefully, when the new building is finished, so we can book the highest room :)
    Reviewed May 21, 2018
    Thank you so much for a wonderful feedback.I am glad to hear that you enjoyed your stay.The second building is now available.Wifi will be available as well at the end of July plus a small bar and restaurant.Come and see us soon
    Responded July 05, 2018
    Bintana Sa Paraiso
    2.0
    Mathieu from Netherlands
    Couple
    1 Queen Bed
    Stayed 2 nights in May 2018
    Don’t book this place”
    We booked this place few months ahead of our travel to Camiguin based on online pictures. Upon arrival it appeared that this resort consist of just 1 apartment (May 2018) and that the host accepts multiple bookings for one room.... Our room with infinity pool was double booked and the host acts as if this is normal practice and proposes another place at lower rate than what we booked for while my partner was still in the tricycle (local taxi in the PH). We decided to go out of the taxi to enjoy a breakfast as we made it all the way to Bintana to face the concern that there are no amenities (eg no breakfast serving for walk-in guest), no internet services and no telephone line service in this location!! With no possibility to review what hotel was offered we left the place, walking up the 200m steep hill with our luggage’s to take the tricycle with the commitment to come back later. We boarded a taxi to go for breakfast in another place. To our surprise the host of Bintana showed up in this place even before our breakfast was served without us telling her where we went (). She offered to book this place where we had our breakfast (resort Paras where the boats to White Island are departing from - really recommend this resort). As we accepted this offer we only faced upon checkout that the host only booked the room, not the breakfast- which we did book in Bintana.... From local people in Camiguin we heard that this is happening quite often to people booking this place. Worst hosting experience ever in 7-years Philippines. Don’t book this place.
    Reviewed May 09, 2018
    Our goal was to provide you with a wonderful experience.We were very accommodating and treated you nicely, even though you yelled and threatened our staff very poorly. You were yelling and being aggressive. We moved you to a new place and paid extra to accommodate you.
    Responded May 12, 2018
    Bintana Sa Paraiso
    9.2
    Exceptional
    Almira from Philippines
    Couple
    1 Queen Bed
    Stayed 1 night in April 2018
    I loved it.”
    Everything about this place is perfect. The view, the peaceful sunset.. and of course the staff.. Ate Chelo and Nanay Elsa is really kind.. Since they do not have a restaurant Ate Chelo and her husband drove us to a restaurant near the place just to have a very nice dinner. I will surely come back to this place and I will encourage you to visit the place because you will not regret it. Thank you everyone from Bintana!!
    Reviewed April 23, 2018
    We thank you for the opportunity of letting us host you. We are glad to hear that we delivered what you are looking for, until your next visit. Again, thank you so much for staying with us. Please tagged us on your photos @bintanasaparaiso Chelo & Elsa
    Responded May 04, 2018
    Bintana Sa Paraiso
    9.2
    Exceptional
    Anne from Philippines
    Couple
    1 Queen Bed
    Stayed 1 night in April 2018
    Peaceful. Friendly Staff. ”
    Worth it!
    Reviewed April 20, 2018
    What a wonderful feedback. Thank you so much from the bottom of our heart. Chelo & Elsa
    Responded April 26, 2018
    Bintana Sa Paraiso
    2.4
    LORENA from Spain
    Couple
    Grand Deluxe Sea View
    Stayed 3 nights in August 2018
    Caro para lo que ofrecen .. nos sentimos estafados”
    No volveríamos bajo ningún concepto a este hotel. Lo venden como un hotel de 5* y ya sólo por los servicios que no tienen no deberían de venderlo así. No tiene recepción, ni restaurante .. Llegamos y nos dicen que no tienen wifi no en las habitaciones como creíamos sino en todo el hotel porque es un hotel tranquilo y para relajarte. Relajarte? Nos pusieron en una habitación cerca de la cocina y creedme de todo menos tranquilo Un día llegamos a las 20 y ya no había nadie por allí del personal El baño es pésimo, además llegamos y no teníamos ni gel ni champú ni nada .. Los exteriores del hotel están hiper sucios y tiene piscina privada pero estaba todo tan mal preparado que ni nos bañamos ni un día Fatal vamos que nos sentimos estafados ya que nos cobraron muchísimo y el hotel sinceramente no lo vale Además está bastante lejos de todo .. o alquilas moto o estás incomunicado de todo ya que ni triciclos pasan por allí Dificil acceso al hotel, para llegar tienes que bajar muchísimo
    Reviewed September 11, 2018
    8.0
    Excellent
    AILENE from Japan
    Family with young children
    Villa With Private Pool
    Stayed 1 night in October 2018
    景色がとても綺麗”
    部屋の家具や景色はとてもいいです。ただ電波がなくインターネットもできなかったため子供たちはYoutubeが見れなくつまんなそうにしてました。残念だった点はシャワールームの排水溝の詰まりがひどかったことです。
    Reviewed November 05, 2018
    Thank your staying with us.Come and see us soon on your next trip. BSP Family
    Responded February 02, 2019
    Bintana Sa Paraiso
    2.0
    einav from Israel
    Couple
    Grand Deluxe Sea View
    Stayed 2 nights in September 2018
    מזעזע!”
    כל החדר יתושים, עכבישים ועוד מיני חיות ברחנו משם ועברנו למלון אחר באמצע הלילה ניסינו לקרוא לבעלת המקום שתסייע עם החיות, אבל היא לא התייחסה.. אין שם קליטה בכלל! זה רחוק מאוד ויש נסיעה ארוכה בכביש חשוך לחלוטין!
    Reviewed September 17, 2018
    Our staff treated you wonderful. We work hard to make you happy but making up stuff is not super right
    Responded September 27, 2018
    Bintana Sa Paraiso
    8.8
    Excellent
    kenneth from Sweden
    Couple
    Poolside Room with Queen Bed
    Stayed 1 night in June 2018
    Very nice place.”
    Only thing bad is that they announce more rooms then they have, i would sugest that you go there before booking. The most exspensive room is not the best.
    Reviewed July 01, 2018
    Hello we are a boutique hotel with 4 rooms as listed.We will be adding more in the future.Come and see us again
    Responded July 05, 2018
    Bintana Sa Paraiso
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