Bintang Garden Hotel
Standard Room - Bed Bintang Garden Hotel
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6.4
Good
/10
(668 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Old Asia40 m
  • Sarawak Paradise in Borneo50 m
  • 21st Century Internet100 m
  • Low Yat Plaza140 m
  • Sun Complex160 m
  • Jalan Alor (Food Street)160 m
  • Plaza Low Yat (IT Mall)180 m
  • Jalan Alor200 m
  • Kelvin Gems220 m
  • Dry Point230 m
  • Free Wi-Fi

    Bintang Garden Hotel

    24 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "Dekat dengan alor, staff ramah, ada pengisian air mineral, kamar bersih, air panas, PERFECT"
    Johndry - June 23, 2018
    Good service
    6.1 rating for service
    • 220 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Location score
    8.4/10
    Review score - United States
    6.8/10
    Room comfort score
    5.9/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money6.7
    Distance to city center0.5 km
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.3 km

    Rooms available at Bintang Garden Hotel

    Twin Room
    Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Deluxe Room
    Family Deluxe Room
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Suite Family
    Suite Family
    ...
    • Room size: 115 m²/1238 ft²
    • Shower
    • 2 double beds
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Street view
    • Shower
    • 1 single bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Suite Triple
    Suite Triple
    ...
    • Room size: 100 m²/1076 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Family Superior for 6 Adults
    Family Superior for 6 Adults
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 3 queen beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • 3 double beds
    Enter dates to see prices

    What people love about Bintang Garden Hotel

    • 6.4
      Good
      Location

      "Good location"

      Chong

      |

      December 29, 2016

    • 7.6
      Very good
      Cleanliness

      "bed and room was comfortably clean."

      Oliver

      |

      September 21, 2018

    • 7.2
      Very good
      Location

      "Location good near major shopping street and local food street."

      chee S.

      |

      October 4, 2018

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    More about Bintang Garden Hotel

    More about Bintang Garden Hotel

    9.2
    Exceptional

    "Super good"

    tong

    |

    November 8, 2018

    An overview

    Show less

    What they offer

    6.8
    Good

    "Great value for the price."

    CHOONG

    |

    December 10, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Outback Steakhouse
    100 m American, Australian, European
    Pigs & Wolf
    110 m American, Asian
    The Counter
    110 m American, Cafe, Grill
    Asian cuisine
    Asian cuisine
    Woods Bio Marche
    10 m Asian, Gluten Free, Vegan
    Meet Fresh, Pavilion KL
    10 m Asian, Halal, Taiwanese
    Pappa Rich Bukit Bintang
    10 m Asian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Mandarin Palace
    20 m Chinese
    Kedai Makanan Choi Keng
    80 m Chinese
    Hiding Mun Restaurant
    90 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Bintang Garden Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (668)Booking.com Reviews (147)
    Cleanliness5.7
    Facilities5.2
    Location8.4
    Room comfort and quality5.9
    Service6.1
    Value for money6.7
    Rating
    9+ Exceptional (24)
    8-9 Excellent (39)
    7-8 Very Good (92)
    6-7 Good (102)
    <6 Below Expectation (235)
    Time of the year
    Mar - May (114)
    Jun - Aug (125)
    Sep - Nov (109)
    Dec - Feb (144)
    All guests (668)
    All room types
    All languages

    Show reviews that mention 

    Showing 492 verified guest comments
    12345
    8.8
    Excellent
    Jeffrey from Singapore
    Solo traveler
    Standard Room
    Stayed 1 night in February 2019

    Convenient location. ”

    Policy of given towels at counter upon checking I n and having to return towels at counter upon checking out... but they ran out of towels when I check in. So couldn’t shower for hours. Lol. Ridiculous.

    Reviewed February 11, 2019

    Hi, Jeffrey! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing.Regards, Ritesh

    Responded February 12, 2019
    Bintang Garden Hotel
    8.8
    Excellent
    Lim from Malaysia
    Couple
    Standard Room
    Stayed 1 night in July 2019

    Overall good”

    Happy holidays guys

    Reviewed July 20, 2019
    9.2
    Exceptional
    PC from Malaysia
    Couple
    Standard Room
    Stayed 1 night in June 2019

    WORTH THE MONEY”

    Strategic location - walking distance to malls and restaurants. Alor Street is just behind. Basic facilities with 2 bottles of mineral water - can refill as there is a water dispenser on the ground floor. With the price its worth it - cannot complain as room is clean and with window, Staff helpful too.

    Reviewed June 23, 2019
    2.0
    Yusmady from Malaysia
    Solo traveler
    Standard Room
    Stayed 2 nights in May 2019

    The property service is not benefiting a hotel rather it's more like a hostel”

    1. Tv remote does not work and had to be changed. 2. They gives u tv remote, aircon remote and towel when checkin at the counter. When checkout they ask you to return all if not you cannot check out. 3. I forgot to bring the towel down during checkout and they ask me to go up again to get my towel. 4. The cleaner/housekeeping was free at the lobby when I checkout and when I ask if he can go up to get my towel they refuse and insist I get it myself. 5. I ask for my receipt during checkout but they refuse to give me as its not their procedure to give receipt. I argue with the FO and then with the supervisor to get the receipt but they still refuse to provide. 6. Customer Care is not their concern. They ask me to report to Agoda if I'm not happy about the receipt and when I threaten to highlight them online they said u can go ahead. 7. This property should not be associated with Agoda as I am shock at their procedure, attitude and handling of the situation.

    Reviewed May 09, 2019
    6.0
    Khairul from Brunei Darussalam
    Couple
    Standard Room
    Stayed 4 nights in April 2019

    Bukit Bintang road ”

    Location are near w MRT, only 5 min walks. At early morning, the music from the Bukit Bintang road can be heard easily as it is located in 24hrs activities areas The dispenser water will need to go to the ground floor to collect. Its not working so be prepared to purchase water next door shop..

    Reviewed May 01, 2019
    6.0
    Loy
    Couple
    Standard Room
    Stayed 1 night in July 2019

    Too small room”

    Con: The room is small and run down facility, TV has 4 non working channels. At night it is too noisy with loud music from nearby. Pro is Friendly and helpful staff

    Reviewed July 21, 2019
    3.6
    Tzyy from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in December 2018

    Expensive and poor facilities & bad experience ”

    Although location is good, I still have to rate 1 stars for few categories. The room is not clean at all. They provide small wooden table for kids only. There is no other place for us to place our luggage too. You need to get remote controls TV and air conditioning and towel too. You gonna place deposit if you want to borrow hair dryer from them. I have to clean toilet for them too. This is how they treat customers? Or I am the only one who faced this? I hope the management really improve this hotel in the future.

    Reviewed February 08, 2019

    Hi, Tzyy! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing.Regards, Ritesh

    Responded February 11, 2019
    Bintang Garden Hotel
    6.4
    Good
    Muzaisha from Malaysia
    Solo traveler
    Twin Room
    Stayed 2 nights in January 2019

    Strict Budget Hotel”

    The room is basic except for toiletries. The tv not clear. To request hairdryer, kettle, iron..etc, u need to pay deposit RM 50? i think that is too much. even the room deposit is also rm 50. It is kind of hassle staying in this hotel. not that convenient but the area is great and alive.

    Reviewed February 01, 2019

    Hi, Muzaisha! We truly regret the inconvenience caused. We’ve immediately shared the feedback to our concerned team to look into this concern so that our other guests shouldn’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Have a great day! Regards, Chetan

    Responded February 02, 2019
    Bintang Garden Hotel
    8.0
    Excellent
    Sim from Malaysia
    Couple
    Standard Room
    Stayed 1 night in June 2019

    Very good”

    205 toliet can't flush

    Reviewed June 11, 2019
    8.4
    Excellent
    Sim from Malaysia
    Group
    Family Room
    Stayed 2 nights in June 2019

    Excellent”

    305 this room is okay

    Reviewed June 11, 2019
    8.4
    Excellent
    Sim from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in June 2019

    Excellent”

    toiletcan't flush

    Reviewed June 11, 2019
    9.2
    Exceptional
    Sim from Malaysia
    Group
    Family Room
    Stayed 1 night in June 2019

    Exceptional”

    only check in very late

    Reviewed June 11, 2019
    8.8
    Excellent
    Siti from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in April 2019

    Basic”

    Noisy due to busking activity at jalan bukit bintang. Location is ok. Cheap price if thru agoda. Not so clean but ok. Towel so small n thin.

    Reviewed April 30, 2019
    8.4
    Excellent
    Zulhenry from Indonesia
    Solo traveler
    Standard Room
    Stayed 1 night in August 2017

    Best place and value money”

    good location at bukit bintang, the room is standard and no heater shower. my room is smooking room. but the roomboy forget bout the room towel when iam check in. but nice place for stay at bukit bintang. ok you need pay 20 myr for deposit.

    Reviewed August 27, 2017
    8.0
    Excellent
    Enddy from Brunei Darussalam
    Couple
    Standard Room
    Stayed 2 nights in May 2014

    comfort,easy and enjoyable”

    the receptionist, the location and the room

    I have no complaints about the hotel. I really enjoyed staying here and I would come again next time. I like the receptionist giving us a very good welcome and how she treat us the entire our staying at the hotel. the rooms maybe less spaces but its really worth it because we only stayed there to sleep so we didn't really spend so much time in the room.

    Reviewed June 03, 2014
    8.3
    Excellent
    JOHAN from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in January 2013

    Good location”

    Located infornt of Federal Hotel in Bukit Bintang.

    good location. room price & size is adequate. no problem in finding food as jalan alor just behind the hotel. monorail is just about 10mins walking (imbi station). pudu sentral is about 15-20mins walking. shopping is not a problem, sungei wang, bb plaza, berjaya times square, lot 10, pavilion and lots more to name is accessible by just walking.

    Reviewed January 09, 2013
    9.7
    Exceptional
    Hazrin from Brunei Darussalam
    Solo traveler
    Standard Room
    Stayed 3 nights in September 2012

    Great location”

    Near to shooping area

    Simple, cheap and clean hotel. Near to shopping area. No problem in finding restaurant in this area. Good air conditioning. Good for solo traveller . 3-5 mins walking distance to the nearest monorail station. Definitely will stay here when i come to kl again next time. Will recommend this hotel to everyone

    Reviewed October 09, 2012
    8.7
    Excellent
    Darryl from Philippines
    Solo traveler
    Standard Room
    Stayed 2 nights in June 2012

    Good location but the zircon did not work”

    Good location

    It is within walking distance of berjaya times square, pavilion, and many other establishments.. But the whole afternoon, the aircon did not work. there was no phone in the room so I had to go down just to complain. They only acted on it in the evening. But overall, it was a pleasant stay

    Reviewed June 19, 2012
    7.2
    Very good
    chee from Malaysia
    Couple
    Standard Room
    Stayed 1 night in September 2018

    Great location but no parking ”

    Location good near major shopping street and local food street. No parking available not convenient for local people with vehicle. Cleanliness need to be improve. Toilet door can't be lock. And dear staff please respond fast during check in the Indonesian big lady.

    Reviewed October 04, 2018

    Hi chee , I am glad to have served you as well an apology for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Deboshree Mukherjee

    Responded October 08, 2018
    Bintang Garden Hotel
    9.6
    Exceptional
    Kimberly from Malaysia
    Solo traveler
    Standard Room
    Stayed 1 night in August 2018

    Good”

    stayed here for a day and am pretty satisfied. the room was clean and near to alor street. so great location. everyone was friendly so i would say overall is good. would come here again if anything comes up around here. recommended.

    Reviewed September 06, 2018

    Hi Kimberly, I am happy to have served you.We will make sure that we provide our services to the best possible way to our guest . You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Chetan Kamboj

    Responded October 11, 2018
    Bintang Garden Hotel
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    Bintang Garden Hotel
    |Good 6.4
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Imbi Monorail Station is within 0.24 km