Black Stone Hotel
Black Stone Hotel
See all 6 photos
 Black Stone Hotel

  • Room size: 22 m²/237 ft²
See more
Lobby Black Stone Hotel
Lobby
See all 6 photos
Lobby Black Stone Hotel
Lobby
See all 6 photos
Interior view Black Stone Hotel
Interior view
See all 6 photos
See map Black Stone Hotel
See map
Very good
Location
7.1
See all 6 photos Black Stone Hotel
See all 6 photos
Removed from saved list

Black Stone Hotel

Very good location
- Inside city center
- What's nearby?
Good
From 152 reviewsSee what guests said
6.5
/
10
Value for money6.7
Distance to city center4.7 km
Location rating7.1
Nearest airportDubai International Airport (DXB)
Distance to airport5.0 km
  • 560 meters to public transportation

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
Standard Room
Standard Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Executive
Double Executive
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
DBL-JUNIOR SUITE
DBL-JUNIOR SUITE
...
    Enter dates to see prices
    DOUBLE JUNIOR SUITE ROOM
    DOUBLE JUNIOR SUITE ROOM
    ...
      Enter dates to see prices
      Double Executive Room
      Double Executive Room
      ...
        Enter dates to see prices
        Basic Double/Twin
        Basic Double/Twin
        ...
          Enter dates to see prices
          Double Standard Room
          Double Standard Room
          ...
            Enter dates to see prices
            Have a question for Black Stone Hotel?
            Up to 30% off with Agoda Insider Deals!

            Prices drop the moment you sign in!

            Sign in now
            More about Black Stone Hotel

            More about Black Stone Hotel

            An overview

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Arabic cuisine
            Arabic cuisine
            Vista Bar and Terrace
            5.4 km Arabic, Bar, Contemporary
            The Market Place
            5.9 km Arabic, Asian, Halal
            Al Khayma at Dubai Marine Beach Resort
            6.7 km Arabic, Halal, Lebanese
            American cuisine
            American cuisine
            Burger King
            160 m American, Fast food
            Champions Sports Bar
            1.2 km American, Bar, Pub
            Hardee's
            1.5 km American
            Mediterranean cuisine
            Mediterranean cuisine
            Samad Al Iraqi Restaurant
            410 m Mediterranean, Seafood
            Tajin & Tanjiah
            3.6 km Mediterranean, Moroccan
            Baku Caspian restaurant and cafe
            4.6 km Mediterranean

            What they offer

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Real reviews from real guests

            Agoda Reviews (152)Booking.com Reviews (400)
            Cleanliness6.4
            Facilities5.9
            Location7.1
            Room comfort and quality5.8
            Service6.2
            Value for money6.7
            Provided by verified guests of Agoda
            All languages
            All guests (152)
            Showing 88 verified guest comments
            12345
            2.0
            Majdi from United Arab Emirates
            Family with young children
            Standard Room
            Stayed 1 night in December 2018
            Very Bad Experience ”
            I done the reservation one day earlier than planned by mistake as I used my hand phone, It was confirmed booking and Immediately they charged me. I wrote to them immediately to rectify the issue but I received no reply from them, it is now more than 48 hours without any reply
            Reviewed December 03, 2018
            2.8
            Swelzan from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in October 2018
            Cold experience... So many better hotels to choose from”
            We checked in at 10 pm.. There was a short circuit in our room . They gave us a room which I guess was out of service. The outlet wasn't working. The power was getting tripped multiple times. The maintenance guy could not resolve. Asked the reception to change and she asks me why?? I gave the phone to maintenance guy.. finally changed. But no hot water supply. I was very disappointed.. also the power outlet wasn't working all the time. And yes there is only 1 power outlet in the room. So better take a 3pin adapter. Will not recommend this hotel and also won't go to stay here. Btw I'm from hospitality industry and this was very saddening.
            Reviewed October 27, 2018
            4.0
            Mojibrahman from United Kingdom
            Solo traveler
            Standard Room
            Stayed 1 night in October 2018
            The worst Hotel ever for apparently 4 star hotel ”
            The had a really bad smell, it was unbearable. The whole building has a bad smell, I don’t know what it is, it is definitely cigarettes and something else. The towel was dirty, the sink was dirty, no creamer for coffee and no spoon provided. The phone was working on and off. But the worst thing has to the smell, it was absolutely unbearable, could not sleep at all.
            Reviewed October 25, 2018
            6.0
            khalid from United Kingdom
            Business traveler
            Standard Room
            Stayed 2 nights in October 2018
            Staff not polite, called twice to help me take my laggauge down to check out, no one car had to do i”
            Staff not polite, called twice to help me take my laggauge down to check out, no one came, had to do it myself struggling takeluggage out of lift staff from reception looking at me but no one bothered helping,
            Reviewed October 20, 2018
            5.2
            Lisyah from United Arab Emirates
            Couple
            Standard Room
            Stayed 2 nights in November 2018
            Thank you, however never again!! ”
            Checked in at approximately 8am, 4 hours early from usual check it time. Staff member was not flexible with price and we had to pay full cost of another room for the early check in. Staff member was pleasant to deal with however AGAIN not flexible at all! Upon booking I requested a queen bed, on arrival to our room, we had 2 single beds pushed together- very uncomfortable as the beds kept separating! The walls in the room appeared to have mould near the skirting.. Requested a change of room the next day which was OK. If possible request rooms 507, 508 or 509! As we slept most of the day and missed house house keeping, our “complimentary water” was not replaced. Later that day I requested the water and was advised it’s chargeable!! Went to breakfast 2 days in a row, the staff tried to be as friendly as possible, however the restaurant was a mess and very little variety.. Thank you, however never again!
            Reviewed November 25, 2018
            4.8
            Owais from Brunei Darussalam
            Family with young children
            Standard Room
            Stayed 1 night in November 2018
            Acceptable”
            The only thing good about the hotel is its location near the airport. Cleanliness is not good at all. There was an awful smell of some air fresher/spray in the room which did not go away even after a long time. The power socket was not working, the TV does not have any good family/kids channels.
            Reviewed November 19, 2018
            5.2
            SYED from United Arab Emirates
            Family with teens
            Standard Room
            Stayed 1 night in December 2018
            Above average”
            Breakfast and other services are poor
            Reviewed December 04, 2018
            2.8
            Khaled
            Family with young children
            Standard Room
            Stayed 2 nights in November 2018
            Acceptable”
            bad room services, some channels TV not available, Kettle not working till i requested them to replace it. Extra blanket not clean.
            Reviewed December 04, 2018
            7.6
            Very good
            ALSALT from Oman
            Family with young children
            Standard Room
            Stayed 1 night in November 2018
            Very good”
            not to clean
            Reviewed November 24, 2018
            7.6
            Very good
            ALSALT from Oman
            Family with young children
            Standard Room
            Stayed 1 night in November 2018
            Very good”
            hotel is running down with lettel care of cleaning
            Reviewed November 24, 2018
            9.2
            Exceptional
            Shanavas from United Arab Emirates
            Family with young children
            Standard Room
            Stayed 1 night in November 2018
            Breakfast”
            Kindly improve your breakfast menu.
            Reviewed November 19, 2018
            5.6
            Kevin from Netherlands
            Solo traveler
            Standard Room
            Stayed 3 nights in October 2018
            Okay For Money”
            All the staff members were very helpful and also the hotel had everything I wished for. However, I wouldn't rate this a 4 star hotel, maybe 2 or 3 at the most. A serious issue was the water as this was not always warm (my first evening I even had to take a cold shower) and also the bathroom was way too dark. The pool was nice but needs a serious upgrade as there was a lot of mess laying around and the chairs/pillows were really bad/disgusting. I'd like to give an extra thank you to the cleaners as they were always right at my service providing me with every need! :-)
            Reviewed October 12, 2018
            2.0
            Isaac
            Family with young children
            Standard Room
            Stayed 2 nights in October 2018
            Worst Hotel. No swimming Pool. No proper service. ”
            Very Pathetic Hotel. We were told to pay 60AED. But they collected 60 AED. They collected extra amount. We were also not provided swimming pool. The main reason we booked this hotel for swimming pool/. So how do you compensate for this? Please let me know
            Reviewed October 07, 2018
            5.6
            Danish from United Arab Emirates
            Solo traveler
            Standard Room
            Stayed 3 nights in September 2018
            Stuff”
            Once entered 12 September 2019 , i was near lift , the reception man , shouted and asked which room , if he was professional, he would come to me or send a person with a excuse to find out who am i ? His attitude was very insulting if my mood wasn’t good , i would insult him badly ,
            Reviewed September 15, 2018
            8.0
            Excellent
            Maricel from Philippines
            Group
            Standard Room
            Stayed 8 nights in February 2018
            Trip to Dubai”
            We booked the hotel rooms online, just to make sure we had to contact the hotel itself for confirmation. Few attempts to confirm through emails, phone calls...we were not assisted right away. Arriving at the hotel, it took them awhile to allocate rooms, even with the hotel confirmation through Agoda. Positive sides of the experience, the hotel had a very good location in Deira. Close to the mall (Al Ghurair), different options for restaurants, and METRO station was also nearby, few minutes walk.
            Reviewed March 06, 2018
            9.2
            Exceptional
            Ramesh from United States
            Business traveler
            Standard Room
            Stayed 1 night in January 2018
            Fantastic experience!”
            I booked this hotel because of his four star rating. After booking, I had a chance to see some of the reviews and was getting worried (I was doing it backwards I know :). However, I was pleasantly surprised by the quality of service by the staff. They were polite, responsive and went out of their way to help me. Special recognition goes to Mr. Sharseel Khan, whose services were outstanding. I will be back here soon.
            Reviewed January 29, 2018
            2.4
            Haider from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in December 2017
            Terrible experience. ”
            1. Horrible Front Desk Staff. There were terrible in communication, inefficient in checking in and rudely negligent in behavior. No sign or even a speck of hospitality 2. Basement parking was charged for. Which hotel charges their guests for basement parking? 3. Valet parking attendant was lost in his own thoughts than to care about taking our car. 4. King bed was booked - we were given a room with two twin beds attached without being informed. ??? 5. The entrance of the hotel had 5 men blocking it by standing in-front of it and smoking while staring at people entering and exiting the hotel. The staff should have paid attention to that. 6. Insufficient amount of towels were provided in the room. 7. The room smelled as if a smoking party was done earlier - even though we asked for a non-smoking room. Agoda should follow up on this and remove them from their listing as it has put me in doubts.
            Reviewed December 28, 2017
            4.8
            Reem from United Arab Emirates
            Family with young children
            Standard Room
            Stayed 2 nights in September 2018
            The hotel location is nice but the cleanliness of the carpets on the walking area is too bad ”
            Parking is not free and breakfast serving way is not clean or hiegine
            Reviewed October 01, 2018
            8.0
            Excellent
            verna from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in October 2018
            Great value for money. Near to metro station red line and staffs were very nice. ”
            Nice place to stay
            Reviewed October 08, 2018
            8.0
            Excellent
            Mayumi from Japan
            Business traveler
            Standard Room
            Stayed 1 night in September 2018
            Very good”
            Mr. Waleed was extremely helpful and he always does his best in helping and try to accommodates our needs, and making our stay pleasant one.
            Reviewed October 02, 2018
            12345
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss

            Black Stone Hotel
            |Good 6.5
            ×
            Check in. Step out.
            Experiences on Agoda. Because your room is just the beginning.

            • Very good location
            • The Dubai Mall
            • Al Rigga Metro Station is within 0.56 km