Blue Heron Beach Resort
13428 Blue Heron Beach Drive, Lake Bryan, Orlando (FL), United States, FL 32821 - See map
Conveniently situated in the Lake Bryan part of Orlando (FL), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The Service Charge is the mandatory resort fee that is to be paid to the hotel which will include internet, parking, local calls, newspaper, pool towels and scheduled shuttle service to parks. Housekeeping services will not be performed daily but may be purchased on an 'a la cart' basis. All guests must be 21 years or older. Please be aware that all reservations include a mandatory Guest Departure Cleaning Fee of $50 for 1 bedroom units and $60 for 2 bedroom units collected at check in. Also an authorization hold of $50 per day will be placed on credit or debit cards for incidentals and damage security upon check in. The Service Charge is the mandatory resort fee that is to be paid to the hotel which will include internet, parking, local calls, pool access, fitness center access, and scheduled shuttle service to parks. Housekeeping services will not be performed daily but may be purchased on an 'a la cart' basis. All guests must be 21 years or older. Contact property for details. Please note an authorisation hold will be placed on credit or debit cards for incidentals and damage for $50. Contact property for details.Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Hot tub
Fitness center
Game room
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New year’s baecation ”
We were on the 14th floor. Our view was amazing. We saw fireworks from every angle. Shopping was in walking distance. Staff was friendly and attentive. The property was secured and clean.
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Awesome”
My only problem is that when I reserved my stay and it was paid for, I expected to only pay $100 upon arrival which is what was stated in the terms of my agreement, which was to be refunded upon departure for damage deposit. When I arrived I was charged $196, plus $50 a night ($350) damage deposit which I did get back. I don't believe I should have been charged the extra $196 or the excessive damage deposit which was $250 more than I was told. I ended up having to make some major changes to my plans as I was short almost $550 for my budgeted money that I didn't expect. The hotel said that they were changing the terms with Agoda but I feel they should have adhered to the terms I agreed to. I ended up paying almost $200 more than I agreed to for the hotel and I feel that they should return the $196 because it was not in my agreement. We cleaned everything, left no trash, and did no damages to the place!
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Excellent”
I had paid everything in advance but at check in I had to pay 108.92 for another fees!!! I HATE that. More Than 27 usd per day in fees!!! Whaaat??? I won't come back.
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very good good location”
very easy to find close to all shopping and outlets , lake in the back was bonus ,large swimming pool .good for all ages and with larger group like ours was fun . staff was very helpful inspite we checked in very late at night .staff phone us every day to make sure all was okay ,and if we needed any help in finding our destinations in the city great great resort will stay there again for sure
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Nice resort”
One of the best resot that I ever used. It has a beautiful view, clean rooms and kind people. And resonable price too. We are satisfied with this resort. It gave us very comportable orlando vacation.
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