Blue Moon Hotel
Blue Moon Hotel
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7.6
Very good

"Good location in North of the lake."

Eric

|

October 8, 2016

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Interior view Blue Moon Hotel
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Interior view Blue Moon Hotel
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Reception Blue Moon Hotel
Reception
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Excellent
Location
8.7
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Blue Moon Hotel

Excellent location
- Inside city center
- What's nearby?
Good
From 172 reviewsSee what guests said
6.7
/
10
Recommended by 80% of guests
Value for money6.9
Distance to city center0.1 km
Location rating8.7
Nearest airportGia Lam Airport (VGL)
Distance to airport3.7 km
  • Airport transfer

  • Located in heart of Hanoi

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked a few minutes ago
Family Suite
Family Suite
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed
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Standard
Standard
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 1 double bed
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Deluxe Triple Room with City View
Deluxe Triple Room with City View
...
  • Room size: 25 m²/269 ft²
  • Bathtub
  • 1 single bed and 1 king bed
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Suite Standard
Suite Standard
...
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    Family Room
    Family Room
    ...
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      Family Room
      Family Room
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        Run of House
        Run of House
        ...
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          What people love about the property

          • 9.2
            Exceptional

            "Good value, pleasant stay."

            Anthony

            |

            February 23, 2016

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          More about Blue Moon Hotel

          More about Blue Moon Hotel

          8.0
          Very good

          "Quite good for travel, staff was very friendly and helpful."

          Manh T.

          |

          March 29, 2016

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Vietnamese cuisine
          Vietnamese cuisine
          Hanoi Pearl Restaurant
          80 m Vietnamese
          VietDeli Restaurant
          110 m Vietnamese
          The Balcony Bar & Cafe
          160 m Vietnamese
          American cuisine
          American cuisine
          Gecko Cheap and Cheerful Restaurant
          60 m American, Asian, Bar
          Hanoi Time Coffee
          90 m American
          Helio Original Coffee House
          130 m American, Cafe, International
          Asian cuisine
          Asian cuisine
          Avalon Cafe Lounge
          40 m Asian, Bar, Cafe
          Thai Express
          40 m Asian, Thai
          City View Cafe
          50 m Asian, Bar, Cafe

          What they offer

          8.4
          Excellent

          "Good location"

          NHI H.

          |

          March 30, 2016

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (172)Booking.com Reviews (115)
          Cleanliness6.0
          Facilities5.3
          Location8.7
          Room comfort and quality6.5
          Service6.8
          Value for money6.9
          Provided by verified guests of Agoda
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          All guests (172)
          All room types

          Show reviews that mention 

          Showing 139 verified guest comments
          12345
          10.0
          Exceptional
          wini from Indonesia
          Family with teens
          Family Suite
          Stayed 1 night in April 2016
          very recommend hotel.”
          the location is very close hoam kiem lake and night markets. very friendly staff. Very recommend hotel. Clean room. The hotel also provides transport services from the airport at a cheaper price compared to our book at the airport.
          Reviewed May 02, 2016
          9.2
          Exceptional
          Anthony from United States
          Solo traveler
          Superior
          Stayed 4 nights in February 2016
          I had a good stay at Blue Moon”
          Arrived at 2AM, the hotel door was locked but someone was sleeping in the lobby, they let me in and handed me the key to my room. Helped me with my large bag to the third floor. Room was clean, plenty of hot water, a/c - heater unit was quiet and working properly. Breakfast is simple, fried eggs with white toast, butter, jam, 2 bananas and instant coffee, filling but nothing to rave about. My room was made up everyday, clean towel everyday. Good value, pleasant stay.
          Reviewed February 23, 2016
          9.0
          Exceptional
          Brian from United States
          Solo traveler
          Superior
          Stayed 7 nights in March 2015
          Great location”
          Location , breakfast. Responsive staff
          It is a very good location. Exactly where you want to be in Hanoi but not right in the noisiest area of the Old Quarter. My only complaint is that the entire bathroom is also a shower. This is common in 2-star hotels in Vietnam, but I really don't like it. I wish there were some way to learn this when selecting a hotel.
          Reviewed March 19, 2015
          9.0
          Exceptional
          Carmelita from Philippines
          Family with teens
          Family Suite
          Stayed 7 nights in December 2013
          Best value for money”
          Best value for money, great location, close to the Hoan Kiem Lake and to the Night Market.
          It was great. We got the best value for our money. For budget travelers with not-so-finicky tastes, we had an enjoyable stay. The room was clean and comfortable, though a bit small, as is probably the case for other hotels, given the kind of architecture in Hanoi. The free breakfast was a bit tiring (two eggs with bread and butter and jam plus coffee), but I'm not complaining, given the hotel price. I will not hesitate to recommend this hotel to my friends.
          Reviewed December 26, 2013
          3.2
          Quyen from United States
          Couple
          Standard
          Stayed 1 night in June 2018
          Not Worth It ”
          I paid $16 online for one night but decide to extend my stay after asking a lady in front how much for the next night, she said “whatever I paid the night before” so I figure it will also be $16 so I stayed there 2 more nights. After checking out, they gave me a bill that was $19.71 a night. Which I was outrage about. Not only the hotel was super run down and dirty and DO NOT look nothing like the pictures posted and to top it off the WiFi was horrible. I can’t even watch a YouTube video. I was NOT HAPPY with that price. So I went ahead and told the guy at the reception that a lady here 2 days ago told me that it was $16 a night. He totally ignore the subject and just said $16 only for the weekdays. If I knew that, I would have not stayed at the hotel. The only reason why I stayed here at this run down place was because I was on the 3 floor and I was lazy to pack and change hotel. I would not mind paying $19 if the hotel was at least decent looking but it was not worth the money.
          Reviewed July 01, 2018
          9.6
          Exceptional
          Richard from United States
          Business traveler
          Superior
          Stayed 4 nights in January 2018
          Great low-budget accommodation across street from iconic "Shark Jaw"”
          I've stayed here several times and always had a good experience. Nothing fancy about the amenities, and the lowest-price room is pretty small. However, it's clean, quiet and professionally-run by a friendly, experienced staff.. Best of all, Blue Moon is just across the street from "Shark Jaw"--on the northern shore of Hoan Kiem Lake.
          Reviewed January 25, 2018
          3.2
          Dennis from Australia
          Couple
          Standard
          Stayed 4 nights in September 2018
          Acceptable”
          Most Staff dont speak English & unhelpful. One wouldnt help at all, we asked him to turn the hot water on at 8am & still no hot water at 3pm, I told him at 3 p.m. he looked at me &walked away. I was told first day hot water would be left on, next day no hot water, asked the second day he said sorry & hot water will be left on this time, next day guess what..no hot water..i gave up! We had to ask for hot water as they switch it off from downstairs. Hot water is not a luxury it is essential & no-one should be made to ask for some!. If your lucky enough to be there when the lady receptionist is there... she is friendly & helpful. I avoided breakfast, unless you like a flat greasy egg & bread no other choices. Paint coming off the walls & very dated not like pictures. Air con & fan so noisy. Drain smells in tiny bathroom & no glass in door to keep smell out of the bedroom. But location is great right by the Lake. Location is one & only positive for me. Would i stay there again?...NO way!
          Reviewed September 14, 2018
          8.0
          Excellent
          Suraswadee from Thailand
          Couple
          Standard
          Stayed 1 night in October 2018
          Very good”
          Great location but hard to find because not well signposted. Overall good value for money and we recommend it.
          Reviewed October 19, 2018
          2.4
          Nguyen from Vietnam
          Group
          Standard
          Stayed 1 night in April 2016
          Untruthful service”
          We are a group of 4 people. We had the worst experience with Blue Moon hotel. We booked the hotel on April 29th on Agoda with full payment. On that night, we checked in at 11h30 pm due to our flight was deleyed. However, the receptionist of Blue Moon arranged us another hotel, Thang Long 2, 62 Cầu Gỗ Hà Nội. It was terrible service with damp ceiling, awful smell of bedspread and pillow. We requested they should keep our reservation on Agoda, but they say no. They explained that our room was oppcupied by others and all their rooms were full. If we didn’t agree with their arrangement, we have no choices. During 01 hour controversy, we had to accept their terrrible offer because we didn’t want to miss the train on next morning. Furthermore, we have no options at mid-night. I hope Agoda will reconsider their services to ensure that there is no more the same cases in the future. Many thanks
          Reviewed May 04, 2016
          7.0
          Very good
          KAI from Malaysia
          Solo traveler
          Standard
          Stayed 2 nights in December 2015
          only location”
          location,dining,budget
          T hotel located nearby hoan keam lake just 2 minutes by walk.Highland cafe,KFC and some local restaurant surrounding.Simple breakfast provided by hotel ,better than nothing.For budget traveller, its decent.he
          Reviewed December 15, 2015
          9.3
          Exceptional
          David from Australia
          Solo traveler
          Superior
          Stayed 5 nights in September 2015
          Such Convenience”
          Location; service; friendliness
          I spent about a week there and just loved it. While it might be a bit grotty for some, I found the cleanliness adequate. I was a bit worried at first that it might be too noisy but as soon as I entered my room the quiet and peace was bliss. I would certainly stay there again.
          Reviewed October 17, 2015
          8.7
          Excellent
          Ngoc from Vietnam
          Solo traveler
          Standard
          Stayed 1 night in September 2015
          Very good hotel for the price in this location”
          Friendly and helpful Staff, Good Location and acceptable Cleanliness
          I had a good time and totally satisfied staying here. About the breakfast, I have nothing to commend 'cause I enjoyed street food instead. I'm not interested in having breakfast in a hotel when traveling
          Reviewed September 29, 2015
          8.0
          Excellent
          Scott from United States
          Solo traveler
          Deluxe
          Stayed 1 night in March 2015
          Great location, great staff”
          Lcation, stsff, free WIFI
          The location is perfect-if you like the chaos of the Old Quarter. It is in the heart of town and 100 yuards from the lake. The rooms were clean, the WIFI worked and the staff was pleasant and helpful. I stayed here twice over 7 days. I had a a room at the back of the hotel so I did not have street noise. I did however have a dog that barked and woke me up a few times and wondered if a dog is living in the hotel. Other then that, I have no complaints. Coming back to stay a second time should speak for itself.
          Reviewed March 16, 2015
          8.7
          Excellent
          Gary from Singapore
          Solo traveler
          Standard
          Stayed 3 nights in August 2014
          Great location, cheap place, no frills”
          Location, location location!
          A small shophouse kind of hotel that is common all over Hanoi, but Blue Moon is really close to the buzz - probably the closest to the weekend night market stretch. Rooms are small but ok, though it could be better with lifts (especially if you got a room on the 4th floor!) But hey, who cares about room size, not as if you're staying in the room all day anyway :) The staff there are really friendly, ready to offer all sorts of services, from umbrellas on a rainy day, to motorcycle rental (thou it was a little expensive compared to others) to packaged tours to Ha Long Bay / Sapa / Tam Coc etc. Tours were reasonable. Of course, the main draw was the cheap price and it's location. :)
          Reviewed September 01, 2014
          9.3
          Exceptional
          Alex from United States
          Couple
          Standard
          Stayed 2 nights in January 2014
          Charming Hotel / Charming Location”
          Charming Clean Room orderd with Honeymoon reception specifications, Flowers were fresh, Hotel staff accommodated us for extra days, motorcycle rental on request, private car pick-up and drop-off
          I was recently married in Saigon and my wife and I are traveling around Vietnam as part of our honeymoon tour. I found this hotel last year during a business visit to Hanoi and was impressed with its charming "stone throw" proximity to Hoan Kiem Lake. I also asked the staff at that time to see two different rooms. They were nice and clean. While preparing our honeymoon travels I called the number off the business card I obtained last year. The hotel staff member informed me that the hotel had been renovated and was operating under a new brand "Blue Moon Hotel" but the ownership remained the same. The staff directed me to the Agoda site to place reservation but took my special requests for the Honeymoon suite over the phone. The staff understood my request and offered additional suggestions. I also requested a private car to pick us up from the airport along with a rented motorbike for our stay. Everything I had requested was delivered. The room was charming and located at the back of the hotel with a window to the back side. ( Never stay in a hotel room facing the road in the old quarter area unless you like to go to sleep late and wake up early, extreem trafic noise) The room was charming and very clean with the fresh flowers that I ordered and decorated in a Honeymoon fashion that the hotel recommended over the phone. Throughout our stay, the staff was very helpful to us by providing suggestions for places to visit. I would highly recommend renting an automatic scooter. My wife was very happy with the hotel and I was more than happy with the cost of the accommodations and extras. I would recommend this hotel for anyone wanting an "old quarter experience" at a highly affordable cost.
          Reviewed January 16, 2014
          6.4
          Good
          Ing from Malaysia
          Group
          Standard
          Stayed 3 nights in May 2018
          Just meet our satisfaction”
          Overall in terms of location & convenience, is satisfied from us. My room is quite small & old but still acceptable. However, my friends room although is bigger but he is not very satisfied. Probably his room was too near to the kitchen, so for the first night he saw roaches wandering around his room. So far is not that bad but the management should plan out something about the pest control to prevent the future worsen.
          Reviewed July 12, 2018
          6.8
          Good
          Chin from Malaysia
          Group
          Standard
          Stayed 1 night in March 2018
          Consider worth to stay”
          Very near for market shop and lake (if you are shopper)
          Reviewed March 10, 2018
          8.4
          Excellent
          HIEU from Vietnam
          Business traveler
          Standard
          Stayed 3 nights in March 2016
          Frendly”
          Good location
          Reviewed March 30, 2016
          8.0
          Excellent
          Manh from Vietnam
          Solo traveler
          Standard
          Stayed 2 nights in March 2016
          It is ok”
          Quite good for travel, staff was very friendly and helpful. I will be back.
          Reviewed March 29, 2016
          7.6
          Very good
          Sonya from Indonesia
          Solo traveler
          Standard
          Stayed 2 nights in November 2016
          Nice Hotel”
          I was here for 2 nights and it had a comfort room and also bathroom. The staffs were very nice, you can rent a car also for city tour and they will help you to order taxi to go to the airport eventhough your flight in the eary morning
          Reviewed June 21, 2017
          12345
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          • Excellent location
          • Hoan Kiem Lake
          • Hanoi Railway Station is within 1.45 km