Good view from window”

The hotel was 2-3 km from the main places to eat and go out in Halong City. It was conveniently located across the road from the dock. The room was big, the room was clean enough, the bed was extroadinarily hard, the hallways were grubby, the staff were friendly and were helpful although language differences was a barrier at times. The hotel restaurant was reasonably priced for this area and food was good. The views of the bay from our window was certainly the highlight of this hotel.

Hotel with great location”

hotel with great sized room. friendly staff who went the extra mile to show us the best restaurant on his motorbike.

Located well”

It was a decent room quite big, lady behind the desk was great spoke good English booked us taxis recommended us places etc. Internet in room was non existent and carpets were a big scruffy. Room view was good though. For the price of the room it was decent enough though.

Quite hotel with big room and best view”

Hotel is rather old , need renovate The room is very big compare the price , but hot water can not supply continously The hotel is opposite of harbour to halong bay , so good for visiting Halong bay but to night market takes 5 minutes by taxi

Poor customer service”

Every time someone spoke to us about the trips to Halong Bay that the hotel offered, the price was different, and it was clear the receptionists were making up prices to see how much money they could get from us. We went to eat in the hotels bar restaurant and one of the bartenders cleared his throat and then spat on the floor right by where we were eating. The food was terrible/ unedible. When I made complaints the staff were not remotely apologetic and were very hostile. The location is close to the port, but that's not a good thing as it is a rip-off to buy a tour of Halong Bay from here, and you are much better off travelling to Cat Ba island from Haiphong and seeing Halong Bay from there. The bathroom smelled awful like raw sewage, and it made unbearable to stay in the room. Stay elsewhere!

giant room with tiny bathroom”

The view from our hotelroom window was overlooking Halong Bay. The hotel room was clean and enormous with a very small bathroom. The bar fridge was empty. The carpets on the corridors to the lift where badly stained. The staff spoke very little english and the restaurant was not open for dinner.The hotelroom kettle was so much disinfected that one could not use it to make coffee or tea.

Room pretty good, friendly staff”

I was here with my family, including 3 kids. The service is quite good. Room is clean and large with sea view. The breakfast need more kind of foods.

Central location”

Fine, though slightly annoying that the check in staff were quite persistent with trying to arrange a tour for us which was not required and even called our room a couple of times into the evening. we took the phone off the hook!

Great Location”

Room big bed good but pillow really very bad in my room.

BMC review”

Great views of the port high up

Bad Location”

Bad location. Far to beach and Tuan Chau

Okay”

nice room but no atmosphere”

Fine, budget hotel”

hôtel tres moyen”

hotel tès moyen.passé le hall vous découvrirez un hôtel vieillissant . la propreté n'a pas été au rendez-vous pour nous malgré une chambre catégorie supérieure . l'hôtel est situé en face des l'embarcadère ce qui présente son seul intérêt . possibilité de se restaurer au fast food de l'hôtel .attention de ne pas se faire arnaquer lorsqu'on vous proposera la visite de la baie d'halong .attention hôtel loin de la ville .

Geräumige Zimmer, guter Ausblick, Pool nicht gefüllt, Zimmerservice staubsaugt nicht”

Die Zimmer sind groß, das Badezimmer ist sauber. Der Teppichboden könnte in besserem Zustand sein. Das Frühstücksbuffet ist akzeptabel. Da das Zimmer aber sehr, sehr billig war muss ich sagen, dass ich mit der Leistung sehr zufrieden. Bin. Nur, dass das Schwimmbecken nicht gefüllt war, war enttäuschend.

liegt leider direkt am hafen”

ein normales hotel für normales geld. leider gibt es viele stromausfälle und der pool ist auch nicht wirklich nutzbar. kann laut werden da das hotel direkt am touristenhafen liegt

船乗り場移転に伴い寂れっぷりがひどい”

以前はハロン湾周遊の船着場が目の前にあり便利だったろう。 船乗り場が移転した今はプールに水も張られていなく寂れている。 また回りにも飲食店も少なくメリットがない。 シービューの部屋から見える海上の宮殿のような新築の豪華ホテルが夜になると絢爛豪華な電飾で包まれているのをみると、一層の寂れ感で切なくなった。

โรงแรมที่ดีและให้บริการด้วยรอยยิ้ม”

ห้องพักกว้าง มีวิวและทิวทัศน์ที่สวยงาน ใกล้แหล่งท่องเที่ยวและสถานที่ช็อปปิ้ง พนักงานให้บริการดีและให้คำแนะนำที่ดีมาก

선착장앞 호텔”

온수가 나오지 않는다. 비수기엔 저녁식당 운영을 안한다.