"Accommodating staff and great breakfast and dinner buffet"
April 10, 2018
Located in heart of Boracay Island
Free Wi-Fi in all rooms!
|Value for money||7.4|
|Distance to city center||85 km|
|Nearest airport||Godofredo P. Ramos Airport (MPH)|
|Distance to airport||3.9 km|
"Staff are kind and respectful."
November 6, 2017
"The rooms are decent enough, clean and spacious, had the basic necessities."
July 26, 2017
"Good points: Staff was really polite and accommodating."
July 26, 2017
"Golden phoenix hotel was good in terms of location, it is be..."
January 8, 2018
Featuring a tranquil atmosphere and refreshing ambience, Boracay Island is simply the beach haven of the Phillipines. Apart from the beachfront location, Boracay Golden Phoenix Hotel itself possesses beautiful and sophisticated guestrooms. A fun and exciting place of stay, it is perfect for couples, families, friends, and corporate team building trips. Some of the up-to-date facilities include air conditioning, a writing desk, ample closet space, an in-room electronic safe, a mini-bar with coffee and tea making facilities, cable TV, IDD telephone service, en-suite bathrooms, and a brilliant on-site restaurant. All in all, Boracay Golden Phoenix Hotel simply guarantees a memorable experience at this amazing island.
"Staff are really friendly and helpful."
August 14, 2017
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Poor for the price, ”
A Chinese hotel, a typical Chinese breakfast, with no vegetables or fruit. Food terribly not good, not written down what you eat and choose. Hotel guests are the Chinese themselves, not at all cultural and nice. The only plus is the room clean and the staff smiling. I did not know it was a Chinese hotel, I really would not recommend other guests because there are better hotels in the area for the price and a normal breakfast. The pool is always full of kids, and this hotel is not suitable for rest. Because every day, a lady sings down until 24:30 at night and the loud noise is on the room.
More 2 star than 4”
No elevator, broken. Twin room booked but given single. Deluxe room but no deluxe features. Smokers not restricted to specified area. Cleaning service slacking. Unsafe electrical sockets. Fire safety plan not correct. WiFi not free as advised.
I am very disappointed with this hotel because: 1. No elevator. They have elevator but not working. 2. Room are not that clean and old. 3. Breakfast is bad they prioritized chinese guest. Good thing about our stay is all staff are friendly and accommodating, swimming pool is good. Thats all. Next time please make sure that elevator is working :)
Needs to upgrade”
Food - Just a friendly suggestion (The taste of the food is so bland, Feel free to add taste) Signal - Kindly put signal optimizers (Need to go out in the beach to get a signal) WIFI - Why is this not free? STAFF - Front office is not friendly
Awesome Stay, however....”
Our vacation at Boracay was good and fun. The room we got was nice and clean. The bed was soft and linens are new. The staffs were very friendly and pool was clean and nice too. The food was okay, but not that appetizing specially on our 2nd day of breakfast. Seems like they just repeated the food from last night hahahaha lol but it's okay. However, during our stay I had a minor injury during our island hopping, I asked the front desk for their first aid kit and the staff said they don't have any. I mean, every hotel must have their own first aid kit specially that they have a lot of guests and people in boracay do a lot of activities. But, overall our stay was relaxing and fun. They could still improve this issue.
Our stay with Golden Phoenix Hotel was awesome. Friendly and professional staff provide excellent customer experience. Especially Rem (Remuel). I accidentally book my transit to airport wrong date and need a special arrangement to send us to Jetty so we could catch our flight. Rem was the one that took the initiative to check our booking and assist and follow us all the way to Jetty. I would say without him we might miss our flight. Highly recommended for this hotel and definately is value for money.
Clean, shine like a GOLD”
Various choice of meals for breakfast, nice and simple. Hotel compound and verandah always kept clean and free from the sands. Room is comfort and clean too. They have one of the most clean swimming pool at the island. Located at the border of station 2 (most happening place) and station 3 (less happening place), so you can have both environments. Hotel's roof is accessible and provided with hanger to dry your clothes especially our diving gears. Worth for money!
Great Station 3 location”
Located at the quieter end being station 3 the hotel is right on the beach with a beautiful view. Staff were very lovely and helpful. We also enjoyed the very well priced buffet they had to offer for dinner which was very good, also with lovely service. Room is standard but all you need.
Excellent location and very affordable”
Unbelievably good value, this hotel sits right on the beach at Station 3. the room was in excellent condition and had brand new air conditioning. the breakfast was not great but as there are literally dozens of great places to eat in the immediate vicinity this didn't prove to be a problem. Staff were courteous and efficient, WiFi was limited but once you figured out you needed a separate user name and password for every device it worked fine. Beach is fantastic and there are dozens of exciting things to do right there outside the hotel.
very friendly staff and good location”
We spent 7 days in Golden Phoenix and everything was very good, especially friendly and attentive staff. We have never seen so many smily faces and readiness to help. Good location, the beach is amazing. Free beach beds and breakfasts were tasty. I would come back here again.
Excellent location, nice looking hotel”
This hotel is mainly Chinese orientated, has some good things such as the pool, beautiful! it lacks on atmosphere, there aren't chairs or an area where to lay around the pool, the beach is right outside the hotel so is good. Breakfast unless you like Chinese breakfast forget about it, the only option is omelette. i only went down one day, though plenty of places where to go outside. Is nit in station 2, which is very good, only 5 minutes walk and 10 to Dmall so don't worry about not being there, you don't need to. The hotel staff were just amazing really nice, security was very strict with visitors at the end of the day is for your own safety, though they could be more discreet when registering a guest or asking for the ID, they embarrassed me a couple of times by the way they deal with it without realising though. in general a nice hotel with a few designs issues. but recomeded to stay
Lovely hotel and service with a smile”
I booked the hotel just one day before I headed to Boracay. Upon arrival from Caticlan Aiport, we took a Tutuk to the ferry. After 15 minutes' ferry, we took another Tutuk to the hotel. After the driver dropped us on the main road, we needed to walk 5 minutes to the hotel. It was raining earlier, so there were a lot of water holes on the narrow street leading to the hotel. When we arrived at the entrance of the hotel, I was a bit disappointed because it looks like it is a bit far from the beach! It turned out that I was wrong. The shape of the hotel is an L-shaped one. After walking inside the hotel, turn left and walk 10 meters, there is the hotel's pool, which is a long rectangular shape one. There is a wooden bridge across so it looks quite nice. At the end of the swimming pool, there is the hotel's restaurant which is facing right opposite the beach! So the hotel is very closed to the beach! You can ask free towel if you wanna swim. The staff at the reception gave us a room on the 4/F. The view is quite good and have a broad view. Room is not small, just the water in the shower is not big enough. There is no teeth paste and teeth brush provided. One of the staff gave us a map of Boracay, with many of the names and location of the hotels and resorts. He also introduced some restaurants to us. We tried 2 restaurants he recommended, they are quite expensive and not as good as we expected. The people are quite friendly and willing to help though! The breakfast is included in the hotel rate, and it is from 6-10am, Chinese styled. There are a lot of things to choose from, but as we went there at almost 10am, so we did not enjoy too much of it. At nighttime, we arranged 2 massu. PHP 350 an hour, in our room. They are quite good and good value for money! The hotel is at Station 1, which is a bit far from the center D'mall and the white beach. However, you can enjoy walking from Station 1 to Station 3 right next to the beautiful beach! No wifi in the r
great service, good location”
service is gerat, staffs are all tentative and always smile. the location is right in front of beach. it is beautifully set up. most of rooms are in front of a huge swimming pool. it's great if you don't plan to sleep during day time or before 10pm(that's when the pool is closed). breakfast is ok but you can't ask too much from an island that's so beautiful. they need to import all goods including bottle water from mainland. for the value and price i paid, i have to say it's excellent!! i wasn't going to give it 5 star for the cleaningness but then, i stayed at 3 different hotels at boracay, all of them have same issue, sands everywhere in the room(if your room is located on first floor). so overall, it is clean, it's price you have to pay for being steps away from the beach.
Upscale hotel with budget price”
it's our nth time to boracay and we've stayed at 5 or 6 other hotels/inns and this was the best we've stayed in so far in terms of cleanliness, staff attitude. the pool was clean. the view of the sea from the 4th floor room was great. free breakfast buffet was nothing special but certainly adequate. no complaints regarding the room. our companions who stayed at the sands nextdoor visited our room and they commented that our was much bigger and better even though we payed the same price. security is good. they have cctvs. a bit far from d'mall but otherwise great location.
great location and good service”
It was an experience to stay in Golden Phoenix Hotel.The place is wonderful and the the location is excellent,notin the center of boracay to avoid to much crowd but it is just a walking distance so you never miss anything. The food is ok. The staff are excellent with the wonderful smile and very hospitable.
had lovely stay at this motel staff very nice enough but certain nationalities were give preferential treatment which was disappointing. floors are very slippery during rainly season so be careful l had bad fall and one of the staff took my husband to find pharmacist to buy bandages but management didnt even ask if l was okay. food in buffet not up to standard of other hotel. also you cannot be drop of at the door you have to walk through market to reach entrance
beautiful beachfront hotel with nice swimming pool”
the staff are also nice. in fact, they upgraded us from deluxe room to suite. the room was so spacious with bath tub. breakfast buffet was superb, and the swimming pool is an added feature of this hotel coz it is close to the beach, therefore you can cool yourself at the pool after sun bathing.
upscale hotel on the beach”
New, modern hotel in station 3 in Boracay. Excellent breakfast, friendly staff but be careful of slippery ,marble floors when it rains or you are wet. I am sure hey will be replaced as it's very dangerous. Great location on the Boracay beach walk.
Hotel with Good Service”
The hotel is marvelous with great service. Close to boat station 3 so easily accessible to food and convenient shop. Room is clean and the staff is helpful, willing to go extra mile to assist on our needs. Less choices for breakfast but the food is nice. One thing I notice is jam/marmalade is not provided.
Boracay Golden Phoenix Hotel -May 22-25,2010”
First time to be in Boracay and we sure are glad to have stayed in a 5 star hotel with 5 star staff.They made our stay effortless,making sure that our needs were met accordingly. Aside from its beachfront location, the Deluxe room that we stayed was really spacious and clean. Breakfast was good, we had enough choices and it was not the same everyday. If we do go back to Boracay again, we will gladly stay at The Golden Phoenix. Will recommend this to family and friends!
Boracay Golden Phoenix Hotel