Experience Comfort and Convenience at Borneo Emerald Hotel in Ketapang, Indonesia
Borneo Emerald Hotel in Ketapang, Indonesia offers a wide range of facilities to ensure a comfortable stay for its guests. The hotel features a 24-hour room service, coffee shop, laundry service, and restaurant to cater to the needs of its guests. Safety deposit boxes are available to ensure the safety of guests' valuables. The hotel also offers airport transfer, concierge, massage, and spa services for relaxation and convenience. Wi-Fi is available in public areas and all rooms, and there is a designated smoking area for smokers. Shuttle service, car hire, luggage storage, and karaoke facilities are also available. Guests can park their vehicles at the car park onsite for free. With these facilities, guests can experience comfort and convenience during their stay at Borneo Emerald Hotel.
Rooms at Borneo Emerald Hotel
Borneo Emerald Hotel in Ketapang, Indonesia offers a variety of room types to suit every traveler's needs. Guests can choose from Deluxe Double or Twin rooms, which offer 26 square meters of space and come with either two single beds or one double bed. The Superior Double or Twin rooms, with 19 square meters of space, also offer a choice of two single beds or one double bed. For those seeking a little more luxury, the Suite with City View is the perfect option, with 40 square meters of space and a comfortable queen-sized bed.
Experience Comfort and Convenience at Borneo Emerald Hotel
Borneo Emerald Hotel in Ketapang, Indonesia is a hotel that is highly recommended by its guests. With an overall rating of 6.9, guests have given high ratings for the hotel's value and location, with scores of 7.2 and 7.5 respectively. The hotel also received good scores for cleanliness, with a rating of 7.1. Guests appreciate the comfort and convenience that the hotel offers, making it a great choice for travelers visiting Ketapang. Although the staff performance received a rating of 6.5, guests still recommend this hotel for its great location and value for money. Book your stay now at Borneo Emerald Hotel and experience comfort and convenience like no other!
can be better”
first and second night i was in #248 AC room not cold and wi-fi is weak.. third until sixth night i was in #201 room was noisy especially at weekend nights, where guests and motorbikes coming and going to third floor where the hotel's pub and karaoke are.. breakfast was boring usual food daily.. room service was very slow.. what a pity for poor management..
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New but Just An Ordinary Hotel...Nothing Special”
no hot water after 10 pm hot water last in 10 minutes while taking shower in the morning don't see the lift elevator very slow response refunding my payment balance and it is not paid back
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fasilitas perlu perawatan”
kebersihan ok, lokasi agak jauh dri pusat keramaian. Bising suara musik pub, krna hotel dan pub 1 gedung. Pub di lt 3, sy juga di lt 3. Air panas gak keluar, mau pindah kamar udah malas krna udah malam. beberapa peralatan di k.mandi mesti di perbaiki ato ganti baru.
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Letak hotel sangat jauhhhhh dari pusat kota... kamar suite tidak sesuai dengan harga ,”
Kamar kurang nyaman , tidak ada air panas .. lantai masih berdebu .. dan Utk restoran nya makanannya kurang bervariasi .. sangattt sangattt mengecewakannn ... Nga akan rekomendasi ke temen atau yg lainnya
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best hotel in ketapang”
hotel yang bagus, kamar sudah cukup luas untuk ukuran superior. sarapan lumayan, pelayan hotel ramah. recommended
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Cukup Puas”
Tidak seperti kebanyakan komen sebelumnya, saya merasa cukup puas tinggal di hotel ini, mungkin pada saat saya bermalam disini mereka sudah melakukan perbaikan kualitas pelayanan dan fasilitas, air panas ada terus, tetapi lift masih sedang dibangun. Saat berkunjung receptionist sempat salah memilihkan kamar (pesan deluxe diberikan superior) tetapi mereka langsung tanggap beberapa saat kemudian untuk meminta maaf dan menawarkan apakah saya ingin pindah ke kamar yang seharusnya (deluxe) atau mendapat kompensasi makan malam.
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Hotel mahal dengan fasilitas sangat tidak sesuai”
Agonda, tapi harus se real mungkin bro. Tidak sesuai foto
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hotel yang lumayan”
Lumayan, hanya para staf nya perlu pembelajaran lebih Profesional, karena mereka masih bingung dengan customer2 yang menggunakn pemesana layanan jasa , stafnya bingung, kenapa customernya tidak membayar, Padahal cutomer sudah byr . Staf nya tidak tau apa itu, sehingga proses check outnya sampe lama sekali.
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