Borneo Highlands Resort

Borneo Highlands Resort

Jalan Borneo Heights, Padawan, Kota Padawan, Kuching, Malaysia, 94200
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     Borneo Highlands Resort

    Guest reviews

    7.0
    Very good
    /10
    (305 reviews)See what guests said
    6.8
    Good

    "I enjoyed every moment of the stay."

    Muhammad G.

    -

    December 17, 2018

    7.6
    Very good service

    Property highlights

    • Airport transfer

    • Sauna

    • Steamroom

    • Daily housekeeping

    This property is in high demand!Last booked 5 hours ago
    Very good
    Location
    7.7
    See map
    Very good location
    Value for money6.5
    Distance to city center60 km
    Location rating7.7
    Nearest airportKuching International Airport (KCH)
    Distance to airport42.0 km
    Select your room
    7.5
    Very good
    Room comfort & quality
    Eagle Suite
    Eagle Suite
    ...
    • Room size: 41.43 m²/446 ft²
    • Pool view
    • 2 single beds and 1 king be...
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    Birdie
    Birdie
    ...
    • Room size: 27.68 m²/298 ft²
    • Mountain view
    • 1 king bed
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    Par
    Par
    ...
    • Room size: 15.61 m²/168 ft²
    • Mountain view
    • 1 queen bed
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    Albatross Suite
    Albatross Suite
    ...
    • Room size: 32.05 m²/345 ft²
    • Mountain view
    • 1 king bed
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    What people love about the property

    • 6.8
      Good

      "The room was great with a great view and a real kampung feel."

      Masniah

      |

      December 21, 2017

    • 6.4
      Good

      "Nice view, nice place to rest and relax"

      NUZHAH

      |

      February 7, 2017

    • 6.4
      Good

      "Nice scenery n friendly staff Venny plus group of 19 18Oct18"

      Venny

      |

      October 22, 2018

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    More about Borneo Highlands Resort

    More about Borneo Highlands Resort

    6.0
    Review score

    "Nice weather and relax place."

    Song F.

    |

    December 14, 2018

    An overview

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    What they offer

    8.0
    Very good

    "Beautiful view around the place with cool and fresh air."

    Annie

    |

    January 8, 2019

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    Nearest essentials

    Airports

    Kuching International Airport (KCH)
    42.0 km
    Tanjung Manis Airport (TGC)
    159.5 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (305)
    7.0
    /
    10
    Cleanliness6.9
    Facilities5.7
    Location7.7
    Room comfort and quality7.5
    Service7.6
    Value for money6.5
    Provided by verified guests of Agoda
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    All guests (305)
    All room types

    Show reviews that mention 

    Showing 231 verified guest comments
    12345
    6.8
    Good
    Loo from Malaysia
    Family with young children
    Birdie
    Stayed 1 night in February 2019
    Good”
    Nice view and relaxing place.Staff is friendly.Just that the buffet dinner is overpriced(RM47.7) for vegetarian and not much options. Personally the breakfast is better than dinner wiht lower price(around RM22)
    Reviewed February 10, 2019
    2.0
    Jasmine from Australia
    Family with young children
    Par
    Stayed 1 night in February 2019
    Rooms with stains in the sheets, misleading signs and extra fees to pay to go to the resort.”
    1. We were not informed that there would be a rm50 fee to drive us up and down the mountain. You can drive up and down at your own risk but it is a very steep and dangerous drive. 2. The pillow cases and sheets have stains on them. I cant seem to upload photos here. 3. There is hardly anything around unless youre willing to pay rm30 for a tour or walk several km for a garden. We saw a sign saying there was a view point 2km away, after speaking to a staff we were informed that it is actually a 4.3km walk. I will not recommend anyone coming here and that you would get a better deal at airbnb or going to a beach resort
    Reviewed February 11, 2019
    3.6
    Tiffany from Malaysia
    Family with teens
    Eagle Suite
    Stayed 1 night in February 2019
    Please Improve”
    1. The hotel was run down and old 2. Not worth the price of RM684 for a room (booked through Agoda) 3. Room was in bad conditions -Broken window net (there's another side of the window without the netting), broken bed (my husband and brother got injured by the sharp end of the broken bed), toilet smell of pee (must be from the drainage. The smell is still there even after we clean the toilet ourself), mattress was hard, limited pillows (1 pillow per person), no TV, mini fridge is not working 4. Poor wifi connection in room and no wifi in hotel lobby and surrounding 5. Hotel facilities was in worst state -Pool and jazuki were dirty, full of insects/bugs and never been clean for ages. -Sauna were not open and not in presentable conditions -Gym were not operating. You have to turn on all the lights yourself. Bad smell inside. No air ventilation, dirty and equipments were in bad shape. -Rooftop viewing point - nothing much to see except insects/bugs -Plenty of run down area. 6. No entertainment and facilities to enjoy. Not much of flower to see. The only good thing was there were a few horses and you can find a lot of insects/bugs around the hotel. If you hate insect/bug, well then, good luck. Hahahah... 7. Nothing to explore around except trekking activities and the Kalimantan view point. 8. Limited food and beverages menu. -Choice for dinner (ala carte) only basic vege, rice, noodle, vegetarian meat (they served no meat here). For breakfast buffet, only fried noodle, scramble eggs, toast, porridge, roasted potatoes, baked bean, banana, coffee/tea/juice were served. -Poor lighting in dinning area. It's too dark. Can't see our food. 9. It's not that cold (22-24°C). So, dress up normally or just bring 1-2 long sleeve shirt/pant. 10. View of the mountain and clouds were great. Nice breeze. Not very peaceful as you can hear people screaming and shouting from nearby houses till late night. 11. All staff were friendly but very slow (reception). #Please bring plenty of f
    Reviewed February 09, 2019
    8.0
    Excellent
    Annie from Malaysia
    Family with young children
    Par
    Stayed 1 night in December 2018
    Go for beautiful scenery”
    Beautiful view around the place with cool and fresh air. The facilities of the resort is somehow limited. Some part of the resort look run down such as the gym and spa facilities. They have a restaurant that serve vegetarian based food, the taste is just acceptable, nothing much. Limited choice of food for dinner which they serve in big portion and a bit pricey. There's no tv and other entertainment but internet connection and mobile phone works just fine. There is a small shop hat sells souvenir but not that attractive (more to golfers item). It will be good if they could have small playground for young children and vending machine (for drinks or snacks) and to provide more information/promotional leaflet at the counter .
    Reviewed January 08, 2019
    8.8
    Excellent
    ONG from Malaysia
    Couple
    Par
    Stayed 1 night in December 2018
    Excellent”
    Thing maintain clean. But old already.
    Reviewed January 29, 2019
    7.2
    Very good
    MUHAMMAD from Malaysia
    Family with young children
    Par
    Stayed 1 night in December 2018
    Back to nature. Fantastic environment without technology. Toilet needs to improve please. ”
    Nice place for you to enjoy nature with your loved ones. Food was delicious. You must walk from the resort to Kalimantan view point. It is about 3km one way. Good exercise and beautiful scenery around the golf course - MUST TRY ! Toilet needs to improve tho. It smells when we entered the room. Overall i would give 7/10. If you could improve the toilet, you have 10/10 for my rating.
    Reviewed January 01, 2019
    9.6
    Exceptional
    NURUL from Malaysia
    Couple
    Par
    Stayed 1 night in July 2018
    Peaceful and stress free”
    Staff very friendly and helpful. Peaceful scenery. A great place to release stress. Value for money. Would definitely recommend to friends and family. The only cons i can find is limit choices of food.
    Reviewed July 20, 2018
    8.8
    Excellent
    Francis from Malaysia
    Family with young children
    Birdie
    Stayed 2 nights in December 2017
    Peaceful”
    It's a beautiful place with no distractions (wifi not available at dinner table and coverage not available) where it's a place where you really get to bond with the people you're with. On top of that you make new friends too. The staff were very helpful and friendly. Might need some minor refurbishment on the insect netting in the room and the sliding doors. Other than that, it's a place to really relax, enjoy the cool air and just bond.
    Reviewed March 15, 2018
    7.6
    Very good
    DANNER from Malaysia
    Solo traveler
    Par
    Stayed 1 night in February 2019
    Very good”
    Heavenly good in nature!!!
    Reviewed February 08, 2019
    4.4
    Melvin from Malaysia
    Family with young children
    Birdie
    Stayed 1 night in August 2018
    Acceptable”
    alot of the facilities no maintenance. room is ok
    Reviewed January 24, 2019
    8.4
    Excellent
    Sameer from Singapore
    Family with young children
    Par
    Stayed 3 nights in August 2018
    Very good location.”
    The highlight of this hotel is the location, beautiful views nice weather, lush green landscape. It has a vegetarian restaurant so meat lovers might be disappointed. Place is far away from main city and nothing else in terms of shopping and eating is accessible from here so keep in mind that fact. Cleanliness at the property is good, but rooms specially bathrooms there is scope of improvement. Though the food was vegetarian it was excellent and we did not feel the need to eat meat for our stay of 3 days. Staff is very friendly.
    Reviewed October 13, 2018
    6.0
    Jocelyn from Malaysia
    Family with teens
    Par
    Stayed 1 night in September 2018
    Nice view but lacking”
    Great view. However, there wasn’t any entertainment provided aside from sightseeing and golfing. No tv, water heater wasn’t working well, no fridge, room was small and the floor was dusty. Service was slow despite the fact that we were the only customers staying in the resort on that night. We’ve waited 20 minutes for the drinks to arrive and no selection of breakfast was given as they’ve already chosen for us when we arrived at the dining hall. Although the service was slow, the staffs were friendly and do their best to serve us.
    Reviewed September 28, 2018
    10.0
    Exceptional
    Chu from Malaysia
    Solo traveler
    Par
    Stayed 1 night in December 2018
    Very nice surroundings and comfortable stay”
    It was a nice experience staying during the new year eve.. the staffs were all great and helpful.. it was an amazing and relax experience to stay away from the city.. beautiful views
    Reviewed January 05, 2019
    8.0
    Excellent
    Winny from Malaysia
    Group
    Par
    Stayed 1 night in September 2016
    Very good”
    A little expensive however i feel that it is worth it as the room is excellent with peaceful and scenic surrounding! However, no activity can be done there at night. We end up playing with mobile phones and gossiping hahaha
    Reviewed July 21, 2017
    8.8
    Excellent
    Clare from United Kingdom
    Couple
    Par
    Stayed 1 night in October 2016
    Beautiful resort”
    + beautifully well maintained greens, staff friendly, quiet location, breakfast was yummy, room was an ok size - food greasy on evening meal and a little pricey for noodles, should of been informed about leeches on jungle walk Overall, we loved the peaceful surroundings, the walks and the pleasant atmosphere. Would love to return here. Be aware that the drive up to the resort is steep, there's a lovely waterfall to stop at on the way to the resort
    Reviewed November 02, 2016
    9.3
    Exceptional
    igor from United States
    Couple
    Par
    Stayed 1 night in March 2015
    superb location and setting at reasonable price”
    location, surrounding, tranquility
    I loved the surrounding jungle. Resort grounds are meticulously maintained and there are some interesting trails through the jungle. When I was there, there were very few guests, so it was very peaceful.
    Reviewed March 21, 2015
    8.3
    Excellent
    William from United States
    Couple
    Par
    Stayed 1 night in July 2013
    Tranquil Stay in the Mountains of Borneo”
    Quiet, Relaxing, Beautiful
    The resort is located up in the Highlands well outside of Kuching, so if you are looking for entertainment this is not your place. If you are looking for a peaceful stay in a beautiful location this is the place for you. The surroundings are amazing, great views from the mountain, amazing sunset and sunrise. The facilities are great as well, very rustic mountain cottage type feel. I'm not a golfer but if you are the course their looked amazing as well.
    Reviewed October 28, 2013
    8.7
    Excellent
    Richard from United Kingdom
    Couple
    Par
    Stayed 3 nights in June 2013
    Memorable stay in beautiful suroundings”
    Friendly staff, fantastic suroundings, and countryside activities
    We very much enjoyed our stay at the Highlands Resort and would recommend it to anyone visiting Kuching who wants to experience the Borneo highlands. The hotel is set in beautiful surroundings and there are plenty of walks from the hotel. We enjoyed the walk through the jungle to the Kalimantan view, the views over Indonesia were great, and I climbed Mount Penrissen which was a tough five hour hike but very rewarding. The activities desk was very helpful and you can do guided activities if you want to pay. The hotel was good value for money. The vegetarian menu has some good dishes but would be enhanced by a little more range and creativity. The restaurant staff were very helpful and always made sure we had some iced water after coming back from a walk. The outside pool was out of action when we visited which was a little disappointing but the spar service and pool was very good. We hired a car in Kuching and drove to the resort which gave us a little more flexibility, but the hotel also provides plenty of transport round the resort area and some trips further afield if you want them. We enjoyed soaking up the atmosphere in this lovely place.
    Reviewed July 04, 2013
    8.0
    Excellent
    Siew from Singapore
    Group
    Stayed 3 nights in July 2012
    Great exercise location but room need maintenance”
    Relaxation, exercise and massage
    I stayed 4D 3N at BHR with my two sisters with the intention to exercise and made the best choice location. Our daily walks starts at 6.45 am till evening cherishing the serene and breathtaking surroundings. The cool weather help us enjoy our walks around the golf course, Kalimantan summit and every corner of the resort soaking in as much negative ions as we could. We had the opportunity to experience both Jungle Cabin and the Clubhouse. Room at Clubhouse is cleaner and decent, nice view to watch sunrise and convenient to use resort facilities. Jungle Cabin has lots of mosquitoes which we overcome by pasting mosquitoes repellant patch on the walls. Stay would be pleasant if toilet is refurnished to be similar to that at Clubhouse. We find it more convenient for walks staying at the Jungle Cabin as the path leading to the Clubhouse is quite steep and tiring for walks. American breakfast served with healthy juice (mix of several fruits) was very satisfying. A must try is the mushroom and pumpkin soups which I enjoyed most. Other meals taken at the only restaurant was hot and delicious. The only inconvenient to BHR is the distance from the city area which means we had to pay extras for transfer from the airport. The highlight of our stay was having a relaxing massage by Margaret. A must try for all who enjoy having massages. My younger sister who was suffering from a swollen thigh thought she was putting on weight but had her thigh reduced by half after two massages. Also, a patch of blood clot (thought to be dirt) dissolved to a smaller patch following the massage. It is amazing to see the difference in the size of her tight when we first arrived and when we left as she could hardly bend her knees before the massage. Our special thanks to Margaret who worked closed to midnight to do the massages for us and came early next morning to do a second one for my sister. I would say, she has made our stay at BHR a memorable and enjoyable one with her super
    Reviewed August 08, 2012
    9.3
    Exceptional
    Linda from Singapore
    Couple
    Stayed 3 nights in May 2012
    Beautiful resort and spacious cabin”
    Big property, walking trails & good vegetarian food
    Impressed by the big and spacious property and beautiful surrounding. Place well maintained. Staff is friendly and helpful. Jungle cabin room is spacious but bathroom needs repair - toilet seat is detached, toilet door rotting and water puddles. Food although vegetarian is very tasty and fresh.
    Reviewed May 13, 2012
    12345
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    Borneo Highlands Resort
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    • Very good location