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Borneo Hotel
Superior, Borneo Hotel in Pontianak
Lobby, Borneo Hotel in Pontianak
Coffee shop, Borneo Hotel in Pontianak
Coffee shop, Borneo Hotel in Pontianak
Restaurant, Borneo Hotel in Pontianak
Restaurant, Borneo Hotel in Pontianak

Removed from saved list

8.2

Excellent

140 reviews

140 reviews

See map
See map

7.0

Very good

Location rating score

Very good location - Inside city center
Parking
Available
Popular landmarks
Kapuas Square
1.1 km
Saint Joseph Cathedral
1.2 km
Betang House
1.9 km
Masjid Jami At
2.2 km
Keraton Kadriah
2.4 km
Closest landmarks
Paraktek Umum dr. Buddy S
340 m
Rumah Sakit Santo Antonius
400 m
Klinik Pratama Pacificus BOS
440 m
Parkir Mobil Rumah Sakit Antonius
450 m
Tanah Kosong
480 m

Borneo Hotel

Jalan Merdeka Barat No. 428, Pontianak City Center, Pontianak, Indonesia, 78244 - See map

Make your best journey to Pontianak with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Breakfast [free]

Restaurants

Coffee shop

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Pontianak every 5 minutes on Agoda.com
Value for money7.4
Location rating7.0
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport16.1 km

Rooms available at Borneo Hotel

Superior
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Executive
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 double bed & 2 single bed...
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Deluxe
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • 2 single beds or 1 double b...
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Superior Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • 1 double bed & 1 double bed
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Deluxe One Bed Room
...
  • Room size: 19 m²/205 ft²
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Deluxe Single (1 Bed)
...
  • Room size: 18 m²/194 ft²
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Executive Double or Twin Room
...
  • Room size: 17 m²/183 ft²
  • 1 double bed or 2 single be...
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Room Assigned on Arrival
...
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    Deluxe Single Room
    ...
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      Frequently asked questions

      What interesting attractions are near by Borneo Hotel that are in walking distance?

      While remaining at Borneo Hotel, begin your getaway by discovering the nearest destinations that are within walking distance to the property which include Tanah Kosong and Mitra Anda Supermarket.

      What public parks are within range of Borneo Hotel?

      While lodging at Borneo Hotel, take joy in your morning or evening walk at nearby park which include Taman Alun-Alun Kapuas, Costummers'Car Park, and Tanah Kosong.

      How many floors does Borneo Hotel have?

      Borneo Hotel has a total of 7 floors.

      How many rooms does Borneo Hotel have?

      Borneo Hotel has a total of 130 rooms.

      In which languages can Borneo Hotel's employees communicate?

      Borneo Hotel can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

      What is the verified guest review consensus about Borneo Hotel's food?

      100.0% of our verified customer evaluations have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Borneo Hotel down in the review.

      What is the typical rating that verified Solo travelers' have given to Borneo Hotel?

      Past solo travelers that have stayed at this property have given Borneo Hotel an average rating of 7.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Families with older children have given to Borneo Hotel?

      Verified families with older children that have stayed at this property have given Borneo Hotel an average rating of 7.5. You can search for more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      What restaurants are in close proximty of Borneo Hotel?

      Borneo Hotel’s neighborhood is Pontianak City Center which comprises of popular restaurants such as Aneka Rasa, Medan Kerang x Hore Crab, and Ayam Penyet Pegasus.

      What time is check-in and check-out at Borneo Hotel?

      Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

      Overall rating:

      8.2

      Excellent
      140 reviews
      Cleanliness
      6.8
      Facilities
      6.3
      Location
      7.0
      Read all reviews >
      More about Borneo Hotel

      More about Borneo Hotel

      Experience Comfort and Convenience at Borneo Hotel in Pontianak

      Borneo Hotel, a 3.0 star hotel located in Pontianak, Indonesia, offers an array of facilities that cater to the needs of both business and leisure travelers. Guests can enjoy a freshly brewed cup of coffee at the coffee shop or indulge in delectable dishes at the on-site restaurant, which serves a halal breakfast buffet. The hotel also provides room service, laundry service, and daily housekeeping to ensure guests' comfort. The concierge and taxi service are available 24/7 to assist guests with their travel needs. Free Wi-Fi is available in all rooms and public areas, and there is a designated smoking area for smokers. The hotel also features a shared lounge/TV area and an onsite car park for guests' convenience.

      Discover the Best of Pontianak's Landmarks and Attractions

      Borneo Hotel is located in the heart of Pontianak, surrounded by some of the city's most iconic landmarks and attractions. Just a short distance away, guests can explore the rich history and culture of the region at the Museum Negeri Pontianak or marvel at the Equator Monument, which marks the spot where the equator passes through the city. The Masjid Raya Mujahidin and Saint Joseph Cathedral are also nearby, offering visitors a glimpse into the city's diverse religious heritage. For those looking to indulge in some retail therapy, the Ayani Mega Mall is just a stone's throw away, while Kapuas Square is the perfect place to soak up the local atmosphere. Other must-see attractions include the Masjid Jami At, Keraton Kadriah, Betang House, and Digulis Monument, all of which are easily accessible from the hotel. Whether you're a history buff, a culture vulture, or simply looking for a fun day out, Borneo Hotel is the perfect base from which to explore all that Pontianak has to offer.

      Clean Rooms, Great Ambience and Friendly Staff

      Borneo Hotel in Pontianak, Indonesia has received numerous positive customer reviews for its clean and well-maintained rooms. Guests have praised the hotel's ambience, which creates a peaceful and relaxing environment. The staff has also been commended for their friendly and fast response to guests' needs. Travelers with young children or elderly companions have found the hotel to be a suitable and comfortable choice. Come and experience the warm hospitality and exceptional service at Borneo Hotel.

      Experience Affordable Comfort and Great Value at Borneo Hotel

      Borneo Hotel in Pontianak, Indonesia offers a comfortable and affordable stay that provides great value for money. The hotel's overall rating of 6.9 is a testament to its commitment to providing guests with a pleasant experience. Guests have praised the hotel's location, with a rating of 7.0, as it is conveniently located near the city's main attractions. The staff performance has also been recognized, with a rating of 6.8, for their friendly and helpful service. Although the facilities and food and dining received lower ratings, the hotel's cleanliness and value for money have earned it a rating of 6.8 and 7.4, respectively. If you're looking for a budget-friendly option that doesn't compromise on comfort, Borneo Hotel is definitely worth considering.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.3

      Most talked about facilities

      Housekeeping

      3 mentions

      Food & Dining

      2 mentions

      Breakfast

      1 mention

      Languages spoken
      • English
      • Indonesian
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      Dining, drinking, and snacking
      • Breakfast [buffet]
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Concierge
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Laundry service
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [nearby]
      • Car park [on-site]
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Complimentary tea
      • Desk
      • Free bottled water
      • Free instant coffee
      • Mirror
      • Satellite/cable channels
      • Shower
      • Slippers
      • Smoking allowed
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Location

      Jalan Merdeka Barat No. 428, Pontianak City Center, Pontianak, Indonesia, 78244
      Very good
      Location

      7

      Airports
      • Supadio Airport (PNK) - Indonesia
        16.1 km
      • Kuching International Airport (KCH) - Malaysia
        202.3 km
      Hospital or clinic
      • Paraktek Umum dr. Buddy S
        340 m
      Shopping
      • Ayani Mega Mall
        3.6 km
      Convenience store
      • Alfa Mart
        1.0 km
      Cash withdrawal
      • ATM
        90 m

      What's nearby

      Popular landmarks
      • Kapuas Square
        1.1 km
      • Saint Joseph Cathedral
        1.2 km
      • Betang House
        1.9 km
      • Masjid Jami At
        2.2 km
      • Keraton Kadriah
        2.4 km
      • Equator Monument
        2.8 km
      • Museum Negeri Pontianak
        3.2 km
      • Ayani Mega Mall
        3.6 km
      • Digulis Monument
        4.2 km
      • Masjid Raya Mujahidin
        8.7 km
      Nearby landmarks
      • Paraktek Umum dr. Buddy S
        340 m
      • Rumah Sakit Santo Antonius
        400 m
      • Klinik Pratama Pacificus BOS
        440 m
      • Parkir Mobil Rumah Sakit Antonius
        450 m
      • Tanah Kosong
        480 m
      • Parkir Olimpia
        530 m
      • ParkirArea Mitra Anda
        550 m
      • Mitra Anda Supermarket
        570 m
      • Parkir Mobil dan Motor Pasar Dahlia
        650 m
      • Parking Area Pasar Dahlia
        700 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 4-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out from12:00
      • Check-out until13:00
      • Reception open until00:00
      Getting around
      • Travel time to airport (minutes)30
      The property
      • Number of bars/lounges0
      • Number of floors7
      • Number of restaurants1
      • Number of rooms 130
      • Year property opened2011
      • Most recent renovation2016
      Parking
      • Daily parking fee0 IDR

      Reviews of Borneo Hotel from real guests

      Provided by verified guests of Agoda
      6.8
      Good
      Cleanliness6.8
      Facilities6.3
      Location7.0
      Room comfort and quality6.0
      Service6.8
      Value for money7.4
      High score for Pontianak
      Rating
      9+ Exceptional (2)
      8-9 Excellent (1)
      7-8 Very Good (3)
      6-7 Good (3)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (5)
      Jun - Aug (2)
      Sep - Nov (11)
      Dec - Feb (1)

      Show reviews that mention 

      Showing 19 verified guest comments
      10.0
      Exceptional
      Kezia from Indonesia
      Solo traveler
      Superior
      Stayed 1 night in May 2018

      Great Choice”

      Located in chinese area, you can easily find some markets and food, the price is very affordable remembering this hotel is more likely to be 4 stars hotel if you stay in Java. The room is very clean and I love the ambience. Nice stay.

      Reviewed May 11, 2018

      See room deals

      6.8
      Good
      Sudyarti from Indonesia
      Group
      Superior
      Stayed 2 nights in December 2017

      Good”

      The hotel doesn't have a standard facilities between room either I have booked the same type of room. For me, it's a bit troublesome if need to register the access card every day in the front desk (even though they known how many days I will stay in the hotel). The staff was nice and fast response. So far, this hotel is okay to stay with young children or elderly.

      Reviewed December 31, 2017

      See room deals

      6.8
      Good
      Gerry from Indonesia
      Family with teens
      Superior
      Stayed 1 night in October 2018

      Cheap and nice”

      Bussiness room was economic price, and also super super spacy but no windows and for me its okay location lilbit Far from city centre but still cant find food around the area

      Reviewed October 09, 2018

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      7.6
      Very good
      Julia from United Kingdom
      Business traveler
      Superior
      Stayed 1 night in May 2017

      Good place to stay”

      I stayed here overnight and it was just fine - adequate - not fancy by AC worked well - bathroom basic but fine. Very good price and value for money. Felt very safe

      Reviewed May 24, 2017

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      7.2
      Very good
      Muhammad from Indonesia
      Family with young children
      Superior
      Stayed 1 night in March 2018

      Not bad, certainly can do much better”

      I asked the staff to clean the room, and they just replace the toiletries. But the staff really polite

      Reviewed March 12, 2018

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      8.8
      Excellent
      Felix from Indonesia
      Couple
      Superior
      Stayed 2 nights in September 2016

      good stay”

      Clean, comfort, nice service

      Reviewed October 09, 2016

      See room deals

      8.0
      Excellent
      Felix from Indonesia
      Couple
      Executive
      Stayed 1 night in May 2017

      Good stay”

      Clean, comfort, nice service

      Reviewed June 26, 2017

      See room deals

      5.6
      Mizen from South Africa
      Couple
      Deluxe
      Stayed 2 nights in July 2018

      not what i thought ”

      of the 18 tv channels only 10 were functioning. card payments is a dismal procedure. On a different note the in house food are quite delicious. i found the location to be abit noisy.

      Reviewed July 31, 2018

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      5.3
      Abdul from Singapore
      Couple
      Stayed 4 nights in November 2015

      No good no hot water to shower. ”

      Just it is near few stall

      Unsatisfactory cause no hot water to bath. Breakfast always the same food.

      Reviewed November 18, 2015

      See room deals

      3.2
      Willy from Indonesia
      Business traveler
      Executive
      Stayed 1 night in November 2016

      Not good enough”

      I know it's cheap but I will never stay with them ever again

      Reviewed November 03, 2016

      See room deals

      2.0
      Mohammed from Malaysia
      Group
      Deluxe
      Stayed 3 nights in July 2018

      Poor in accomodation....the aircond was not in a good condition although have been reported. ”

      5 times i reported the faulty

      Reviewed August 01, 2018

      See room deals

      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 5 nights in October 2016

      no”

      no

      Reviewed January 24, 2017

      See room deals

      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2016

      no”

      no

      Reviewed January 24, 2017

      See room deals

      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2016

      no”

      no

      Reviewed January 24, 2017

      See room deals

      6.7
      Good
      Isa from Malaysia
      Solo traveler
      Stayed 2 nights in November 2015

      Good hotel and nearby the city centre. ”

      Walking distance to the river and bus station. Staff are friendly and will try to help you. They clean the room everyday.
      Reviewed March 19, 2016

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      3.2
      ELY from Indonesia
      Family with young children
      Executive
      Stayed 3 nights in October 2017

      Bad staff attitude”

      staff yg tidak ramah, kamar yg tdk dibersihkan setiap hari, air minum tdk dikasih, handuk juga tdk di ganti, sabun shampoo tdk ada, air panas yg tdk panas, resto yg tdk bisa layanan kamar jika hotel.ada acara . sangat tdk menyarankan tinggal di hotel ini

      Reviewed October 06, 2017

      See room deals

      3.6
      ELY from Indonesia
      Family with young children
      Executive
      Stayed 2 nights in September 2017

      Saya tinggal 1 minggu di borneo hotel dg kesan yg sangat buruk. Handuk yg tidak diganti dg yg baru, ”

      Sabun tidak dikasih, air minum tdk di kasih setiap hari, gelas yg habis di pakai tdk di cuci, staff yg tdk ramah kecuali front staff, tidak bisa layanan kamar saat hotel menerima acara dari pihak luar walaupun acaranya masih 5 jam baru betrangsung. Sangat tidak merekomendasikan hotel borneo ke rekan2 traveler kecuali sangat terpaksa tdk ada hotel lain di pontianak.

      Reviewed October 02, 2017

      See room deals

      9.2
      Exceptional
      kurnia from Indonesia
      Business traveler
      Superior
      Stayed 3 nights in March 2017

      lokasi strategis”

      bersih, nyaman, Staff ramah dan lokasi cafe yang sangat bagus

      Reviewed April 04, 2017

      See room deals

      5.6
      EDDY from Indonesia
      Family with teens
      Stayed 2 nights in October 2015

      wisata”

      fasilitas jelek, sarapan sederhana, lokasi kurang

      Reviewed March 12, 2016

      See room deals

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