Borneo Tropical Rainforest Resort

Waitressess too attentive until they made me feel uncomfortable. Everytime during meal at Palm Restaurants there were a few waitresses standing there and watching you closely like u r going to do somethibg wrong. Try not to stare too much & but in the same time helpful. Sometimes i coyld listen to their personal conversation as if they assume the guests did not understand their language but unfortunately i do! Teatime should be buffet not lining up like school kids to get their food served by the waitresses. Overall good vacation for relaxation.

Facilities in chalet (bathroom) can be further improved. Chalet condition is good, well taken care of. Water park is great but the facilities especially for kids can be further improved (rusty equipments). Food was great, quantity and quality is awesome. Coffee served in the teapot is very thick (awesome!!). Overall 2 nights stay was great. Enjoyed the park tour. However overall facilities (fish pond, boat, animal farm, etc) which are good attractions are less taken care, can be improved here. Teambuilding facilities (obstacles and low rope) are great but need more staff to take care of safety.

I need to compliment the resort’s staff. All of them are very friendly and helpful. I’d been here for few times, and if there’s one thing that I need to comment, it will be the well being of the resort’s facilities. It’s really abit of rundown and I hope the management can put more affords to have them upgrade or replace. For example, the Meranti chalet that I’m staying, the bathroom’s basin is almost damage. And the water park is obviously lack of maintenance as the slides looks very “unsafe”. Overall, I do love this place and it will be sad to see the condition getting degrading each time I visit. This is a sanctuary for those that really want to getaway from city life perhaps a day or two :) But, I have to remind all Agodaian, that there will be only one area (the corner next to lobby’s elevator) in this whole resort that gt wifi service. Yes. There will be no line reception at all. That is why, this is a true getaway from city !

unit-Meranti:full board. pls do something or upgrade the bathroom & toilet. Esp the toilet room. annoying wooden door and u hv to squeeze yourself before the door is able to be closed. pls fix the little sink and the flooring. the bathroom sink needs fixing. you need to add a mirror in the bathroom and a ledge to place your amenities on.

The resort is located about 5 minutes drive from Lambir Hill National Park. So, it is recommended for those who are planning to visit Lambir Hill National Park. To our amaze, we were the only two guests checked in on 8th Feb. So, it was a little bit creepy when the resort left with only one light at the receptionist desk (though understandable it it to save the energy). However, the staff offered to send the dinner to our rooms. I must say the dinner and breakfast were a lot (to small eaters like us). I couldn't imagine if we didn't take dine in at the resort, as there were prob limited eateries nearby. For activities at the resort wise, there were quite a number of varieties such as flying fox, swimming pools, rock climbing, multi-purpose hall etc. However, it is advisable to go there by group than couple or two buddies. Unless you enjoy quiet times there. Please bring along repellent and apply it extensively. Otherwise, you may end up having a lot of mosquito bites.

A lot of maintenance needed but room is clean for stay. A lot of activities however staffs only start work by 9am, and we have to check out by 12pm. Rushing. They served snack, dinner, breakfast and lunch at the expense of a paid room (3pax, extra head count by person - additional charge). Food was great because most came from their farm & land. Practised a "no waste" style of recreational stay, it's a good environment for kids to be in, even adults. A lot to learn here.

No wifi coverage, no signal coverage (pros & cons there). However alot of things have deteriorated and not safe for use, but mostly due to nature taking over what was man-made. They served us snack, dinner, breakfast, lunch all at the expense of a paid room. The food was great because most food came from their garden. I wish they have English speaking tour. Waterfall was great to visit, but I wish there was a life buoy at the site just in case of emergency.

While location was great, rooms could have been better - not as advertised. Also, got really busy and noisy with lots of school kids etc - could not enjoy walks, see birds etc. expected to have rainforest experience - see some local wildlife etc - only monkey was caged!!

we always wanted to have a stay in a tropical rainforest surroundings but not too out of the way. it was only a 50km drive from Miri and when we arrive at our chalet we were already in a tropical jungle setting. The activities were abundant and in nearby location and the tour was a good eye opener of a resort which is partially self sustaining from water,food and other supplies

This resort was lovely. It's getting a bit old, but lots to do for both children and adults. Being in the heart of the rainforest was incredibly relaxing. Beautiful walks, sounds of nature, easygoing but efficient staff, good food - highly recommended for a couple of nights!

Borneo Tropical rainforest is the only hotel located in the forest. We had a pleasant stayed as this hotel provided everything ie buffet breakfast, hi-tea & buffet dinner and tour around the area nearby the resort and few activities are free of charge. Even charge activities / games is only RM10. The chalet is pretty nice is just a little hot in the Morning till afternoon even with aircond. No wifi in the room except lobby and the phone line reception is bad in this resort. Nice waterpark as it has build in the forest.

Honestly we enjoy our stay at Borneo Rainforest. My aims for this trip is free myself from my routine work...and i satisfied with my trip. Room with meals arrangement such as breakfast and dinner is such a good package. I just relaxing myself with all the nature surround me and once again i really enjoy it...

love the service, room and food ( i book the full board room ). set in hidang style but quite a spread for 1 adult and 1 toddler. food delicious and variety and love being served in room. everything is great. simple tour included in the room rate. however the room is not sound proof so better advised not to book during peak period unless you can sleep through people talking next room to you. and there are some on going construction so just request for a room away from the site. there is a chinese guy stuff who can communicate better. they have a horse riding too but a bit risky for toddler. wish they make a "t" bar. more safety.

The hotel resort is great. I got to enjoy all the nature adventure and activities all day long. The hotel and restaurant staffs were very friendly. They greeted us professionally. This hotel is a must go for any couple who plan for a romantic escape.

we stay at this hotel for one night. we booked 2 rooms engkabang. the hotel is clean and spacious. we arrived at the hotel about 10.30 am and we are entitle 5 free activites included in the room packages. we only can check in to our room at 12 noon. so we spend our time at swimming pool like water themepark which is free for the hotel guest. 12 noon we went in to our room and have our packed lunch in the room. we went down for the tour at 2pm. the tour took 3 hrs. after tour we pay for flying fox that is rm$10 per person. we have our dineer set at the hotel cost rm$32 per person. after dinner we went down to lobby with our laptop and surf internet. there is free wifi at the lobby but in the room can't connect to wifi.

Fantastic stay to see the two bands playing in the middle of the rain forest in the evening. It was a truely fabulous place. The venue was very well organised with food stalls and drinks available. The resort room was clean and smelt fresh. Plenty of outdoor activities to do.

It’s definitely not a five star hotel experience, the facility needs a serious update. However we want to be close to the nature yet being in a controlled enviroment for our two years old son. And Borneo Rainforest has everything we looked for. Quiet resorts sites right in the rain forest, there are hiking trails as well as wood track for an easy stroll with pram. We love the two small waterfalls on the resort ground, our son played in the nature sand dune for a long time while we sitting in the shade and relax. And all the staff we spoke to are polite and attentive, the food is more than enough. And it’s super easy to get to from Singapore! 1hr 40 mins flight by AirAsia followed by 30 mins car ride, hotel can arrange pick up and drop off service. Hassle free. If you are a family with small children and want get away from your busy city life, look no further! (Do bring long sleeves and lots of mosquito repellent)

We were the only occupants at the resort for a Friday evening. Slightly tricky drive into the resort due to large portions of unpaved roads following the turn in from the highway. Check-in was smooth, lift’s broken down, rooms were 90s dated and had quite a fair bit of lizard droppings. Pool water was bad (cloudy!) so we didn’t take a dip. Room came with meals provided, it was so-so. Check-out was alright. Suggest exploring more options in Central Miri

very limited channel for tv. food prepared should look more presentable.

Hopefully can stay again