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Exterior view, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
Swimming pool, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun
Lobby, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun
Interior view, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun
Beach, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun
Beach, Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun

Removed from saved list

8.2

Excellent

687 reviews

687 reviews

Swimming Pool1
Beach1
See map
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret
10.6 km
Wet'n Wild Cancun
14.2 km
Playa Delfines
19.1 km
El Rey Archaeological Zone
19.3 km
Mayan Museum of Cancun
20.8 km
Closest landmarks
Playa Punta Caracol
130 m
Playa Petempich
810 m
Moon Palace
9.7 km
Piston Pueblo
9.9 km
Xoximilco
10.6 km

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Carretera Cancun-Puerto Morelos Km 27.5, Mz. 41, Sm. 12, Fracc Bahia Petempich, Playa Caracol, Cancun, Mexico, 77580 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Playa Caracol part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Excellent room comfort & quality

Private beach

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Value for money7.5
Distance to city center16 km
Location rating7.2
Nearest airportCancun International Airport (CUN)
Distance to airport15.8 km

Rooms available at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Xhale Club Master Suite Ocean Front King - All Inclusive
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Xhale Club Junior Suite Swimout Tropical View Double - All Inclusive
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Xhale Club Junior Suite Swimout Tropical View King - All Inclusive
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Xhale Club Junior Suite Ocean Front Double - All Inclusive
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 queen beds
Enter dates to see prices
Xhale Club Oceanfront Swim Out Junior Suite with Double Bed
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Xhale Club Junior Suite Ocean Front King - All Inclusive
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Xhale Club Oceanfront Swim Out Master Suite with King Bed
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Xhale Club Oceanfront Junior Suite with King Bed and Whirlpool
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Xhale Club Oceanfront Swim Out Junior Suite with King Bed
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Xhale Club Junior Suite Ocean View King - All Inclusive
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only have a swimming pool?

While relaxing at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only offer spa services?

You can benefit from your stay at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only a lot more by enjoying the property's available spa services that are offered for all its guests to make your evening far better.

What sort of non-water sports and outdoor activities are available at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only features non-water sport and outdoor activities such as golf course (within 3 km), and tennis courts for you to sweat it out while lodging here.

What type of water sports activities are readily available at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only offers a selection of water sport activities such as diving, water sports (non-motorized), and snorkeling for you to sweat it out .

Does Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only provide laundry services?

Yes! Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

What is Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only pet policy?

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only's additional pet policy states that the weight/size limit is 22 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

What payment options are supported at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only accepts up to 3, with payment card options such as MasterCard, American Express, and Visa.

What is the typical rating that verified Couples' have given to Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Verified couple travelers that have stayed at this property have given Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only an average rating of 8.6. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Past families with young children that have stayed at this property have given Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only an average rating of 7.7. You can look up more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

Verified local visitors that have stayed at this property have given Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only an average rating of 7.8. You can look up on more detailed customer ratings, and responses for this property down in the review section.

What is the closest airport to Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only?

The nearest airport to Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only is Cupul National Airport, 140.0 km away.

What people love about Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

  • 10

    Exceptional

    "You’ll love this resort if you leave all the negativity at home."

    Derrick

    |

    August 6, 2022

  • 10

    Exceptional
    Staff 

    "Each day hotel staff greeted us with smiles and pleasant service."

    Ife

    |

    July 22, 2020

Property ranking|Compared to 1,213 Cancun properties
See all rankings
Cleanliness score
8.9/10
Value for money score
7.5/10
Service score
7.4/10
Location score
7.2/10
Better than
98
%
of Cancun properties
Better than
94
%
of Cancun properties
Better than
93
%
of Cancun properties
Better than
92
%
of Cancun properties
Overall rating:

8.2

Excellent
687 reviews
Cleanliness
8.9
Facilities
8.0
Location
7.2
Read all reviews >
More about Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

More about Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Experience Luxury and Relaxation at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Indulge in the ultimate vacation experience at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only. This 5.0-star hotel offers an array of facilities that cater to your every whim, including 24-hour room service, a casino, a coffee shop, a bar, laundry service, a nightclub, a restaurant, safety deposit boxes, a salon, tours, valet parking, a concierge, massage services, an indoor pool, a hot tub, a fitness center, a sauna, a steam room, a spa, non-motorized water sports, an outdoor pool, a private beach, a poolside bar, and Wi-Fi in public areas. Guests can also enjoy designated smoking areas, shuttle service, dry cleaning, a library, BBQ facilities, car hire, luggage storage, a shared lounge/TV area, a solarium, diving, daily housekeeping, a fireplace, a gift/souvenir shop, taxi service, ticket service, snorkeling, a beach, and a breakfast buffet. With a car park onsite and free of charge, and a free 24-hour fitness center, you'll have everything you need to make your stay unforgettable.

Luxurious Room Types at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only offers a range of luxurious room types to suit every traveler's needs. From the Allure Junior Suite Ocean View Double to the Xhale Club Oceanfront Swim Out Master Suite with King Bed, guests can choose from 23 different room types. These include the Xcelerate Junior Suite Ocean Front King Bed, Xhale Club Junior Suite Ocean Front Double, and the Xcelerate Junior Suite Swimout Tropical View King Bed. Each room is 50 square meters in size and comes with either 1 queen bed or 2 queen beds, depending on the room type selected.

Exceptional Service and Sanitization

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only has received exceptional reviews for their service and sanitization efforts. Guests have praised the hotel staff for their friendly demeanor and hospitality, making them feel welcomed and appreciated during their stay. Additionally, guests were impressed with the hotel's thorough sanitization of both rooms and common areas, ensuring a safe and healthy environment for all guests. The hotel also caters to an older crowd, which some guests found to be a positive aspect of their stay. Overall, guests have raved about the exceptional service and sanitization efforts at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only.

Experience Luxury and Serenity at Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only

Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only in Cancun, Mexico, has received high praise from its guests. With an overall rating of 7.8, guests have raved about the resort's luxurious amenities and serene atmosphere. The resort received an impressive 8.8 rating for cleanliness, and an 8.0 for its facilities, indicating that guests were impressed with the quality of the resort's amenities. While the location and staff performance received slightly lower ratings, guests still reported a positive experience overall. With a rating of 7.2 for value, guests can rest assured that they are receiving a great deal for the luxurious experience that Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only provides.

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Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Dart board
  • Diving
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Adult-only property
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Telephone
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Spoon
  • Cuisine: International
  • Menu: A-la-carte
Paloma
  • Cuisine: Mexican
Coquette
  • Cuisine: French
  • Menu: Buffet
Silk - City
  • Cuisine: Asian
  • Menu: Buffet
Bites
  • Cuisine: Spanish
  • Menu: Buffet
Kibbeh
  • Cuisine: Middle Eastern
  • Menu: Buffet
Spumante
  • Cuisine: Italian
  • Menu: Buffet
Barefoot Grill
  • Cuisine: American
Nuk Cafe
  • Cuisine: American

Location

Carretera Cancun-Puerto Morelos Km 27.5, Mz. 41, Sm. 12, Fracc Bahia Petempich, Playa Caracol, Cancun, Mexico, 77580
Very good
Location

7.2

Airports
  • Cancun International Airport (CUN)
    15.8 km
  • Cozumel International Airport (CZM)
    44.1 km
Convenience store
  • OXXO
    2.8 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Xoximilco Cancun by Xcaret
    10.6 km
  • Wet'n Wild Cancun
    14.2 km
  • Playa Delfines
    19.1 km
  • El Rey Archaeological Zone
    19.3 km
  • Mayan Museum of Cancun
    20.8 km
  • Avenida Kukulkan
    24.1 km
  • Interactive Aquarium
    24.9 km
  • La Isla Shopping Village
    25.0 km
  • Torre Escenica
    27.8 km
  • Mercado 28 Market
    29.1 km
Nearby landmarks
  • Playa Punta Caracol
    130 m
  • Playa Petempich
    810 m
  • Moon Palace
    9.7 km
  • Piston Pueblo
    9.9 km
  • Xoximilco
    10.6 km
  • Xoximilco Cancun by Xcaret
    10.6 km
  • Coral
    14.0 km
  • Ventura Park
    14.2 km
  • Wet'n Wild Cancun
    14.2 km
  • Cancun International Airport
    15.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • The property is offering ala cart and breakfast only meal plans. Meal plan is subject to room type booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center16 km
  • Travel time to airport (minutes)35
The property
  • Number of bars/lounges10
  • Number of floors4
  • Number of restaurants6
  • Number of rooms 362
  • Year property opened2016
  • Most recent renovation2016

Reviews of Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only from real guests

Provided by verified guests of Agoda
7.7
Very good
Cleanliness8.9
Facilities8.0
Location7.2
Service7.4
Value for money7.5
High score for Cancun
Rating
9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (1)
Jun - Aug (5)
Sep - Nov (1)
Dec - Feb (1)
Showing 8 verified guest comments
7.2
Very good
Kristian from United States
Couple
Xcelerate Junior Suite Swimout Tropical View King Bed - All Inclusive
Stayed 5 nights in August 2023

Anniversary Vacation”

Pretty decent trip

Reviewed August 21, 2023

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Dear guest, Thank you for taking the time to share your comments with us; we really appreciate your kind feedback. We feel glad to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect. Our main goal is the total satisfaction of our distinguished guests by providing a service and facilities of the highest quality and luxury making your vacation a unique and unforgettable experience. We sincerely wish for the opportunity to host you in the future and showcase our daily improvements. Sincerely, Guest Relations Team.

Responded August 22, 2023
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
7.2
Very good
Jermeen from United States
Solo traveler
Xcelerate Junior Suite Ocean View King Bed - All Inclusive
Stayed 6 nights in June 2023

Very good”

Some of the staff is really nice like angel from spoon and Fernando at the pool bar but for the most part your a sales pitch to everyone and the beach is very bad but the resort is beautiful

Reviewed June 13, 2023

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Hola Hola!, Thank you so much for such a kind review about Breathless Rivera Cancun Resort & Spa and for choosing our hotel to spend your recent beach vacation into this magnific spot. We feel glad to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect. We will share your comments with Angel and Fernando for their incredible performance during your stay. We would like to point out some actions we are carrying out; the mother nature is unpredictable; it’s a fact that the climate changes, presents important affectations all around the globe but we are currently working hard to clean every day the seaweed that reach our beach in addition to having a barrier to prevent the arrival of it. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements. Sincerely, Guest Relations Team.

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Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
9.6
Exceptional
James from Canada
Family with teens
Xcelerate Junior Suite Ocean View Double Beds - All Inclusive
Stayed 2 nights in March 2022

Exceptional”

its a nice all inclusive can't complain

Reviewed January 25, 2023

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Hola Hola!, Thanks a lot for your valuable time to share your incredible experience with us. We are so glad to know you enjoyed of Breathless Riviera Cancun Resort & Spa. We really appreciate for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. Our main objective is to achieve our guest’s satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. We are proud to have such professional, hardworking, and service oriented team members. We would be more than happy to be your host once again! Sincerely, Guest Relations Team.

Responded July 25, 2023
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
10.0
Exceptional
Derrick from United States
Solo traveler
Xhale Club Oceanfront Junior Suite with King Bed and Whirlpool
Stayed 4 nights in July 2022

All bang for your buck ”

Everything about this resort is just fabulous to me — from the food to the staff to the drinks — only negative here is the beach filled with seaweed but I hope that gets better in due time. You’ll love this resort if you leave all the negativity at home. Been here 4 times and plan to go again to see my fave staff and have my fave foods. Even the guests are easy to talk to throughout the trip.

Reviewed August 07, 2022

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Hola Hola!, Thanks a lot for your valuable time to share your incredible experience with us. We are so glad to know you enjoyed of Breathless Riviera Cancun Resort & Spa. We really appreciate for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. Our main objective is to achieve our guest’s satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. We are proud to have such professional, hardworking, and service oriented team members. We would be more than happy to be your host once again! Sincerely, Guest Relations Team.

Responded July 25, 2023
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
5.6
Lydia from United States
Couple
Allure Junior Suite Ocean View Double - All Inclusive
Stayed 3 nights in December 2021

Honest Review”

The resort does not live upto the reviews. The moment we arrived, we were stopped by a staff that wanted us to tour a new location for $100 credit and kept saying it wasn't timeshare. Our room smelled really bad and bathroom walls were rusty. Overall did not feel sanitary. The food was the worst part. No premium liquor unless you pay extra. I kept turning purple everywhere (my polished toes, fingernails, bottom of feet) every time I got out of the pools. That was weird. The staff said I had some time of allergy but I just got there from staying at another resort and never in my life had that kind of reaction. That was a big bummer for me considering that I got my toes painted white and nails painted light pink for this trip. Bottom line, very mediocre. Not worth the money. Spend a little more and go somewhere else. I would not stay here again.

Reviewed December 27, 2021

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Dear guest, Thank you for taking the time to share your completely helpful review with us; we value all our guests' feedback, whether positive or more constructive, so that we may improve our service. Your feedback is of great importance to us and will be used to continuously improve our services to guarantee our guests complete satisfaction. We would like to highlight; UVC provides coupons in a non-mandatory way in order to provide an extra benefit to our guests, we regret that it was not to your liking. We would like to highlight when we are in the catering industry, we are aware and conscious of the different risks, for that reason you can rest assure we do everything to avoid and prevent such eventualities by following strict norms of hygiene and safety in the cleaning rooms. We will ensure you that all your comments were followed up and we are working hard to avoid any lowering of our standards for our guests in the future. Sincerely, Guest Relations Team.

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Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
10.0
Exceptional
Ife from United States
Couple
Allure Junior Suite Ocean View King - All Inclusive
Stayed 5 nights in July 2020

Breathless During Covid ”

I was hesitant to travel during COVID but couldn’t let my anxiety get the best of me. However, my husband wanted to celebrate his Bday away so I had to make it happen. We flew into Cancun and it was a breeze getting through the airport. No covid test was required for Mexico. At the airport, we had to fill out a one page form and get our temperature checked. Once we arrived at Breathless Riviera Cancun our temperature was checked again, luggage was sanitized and we were instructed to clean our shoes. Hotel staff were required to wear mask but it was optional for guests. The resort wasn’t filled to capacity. We were very impressed with how Breathless handled sanitizing the rooms and common area’s. The hospitality was great. Each day hotel staff greeted us with smiles and pleasant service. Drinks were flowing, our bellies were full and the activities were in full force. Majority of the excursions were open so we did a catamaran cruise, ziplining, atv’s & enjoyed a cenote swim. If you’re looking for getaway during these crazy times, I would definitely recommend Breathless Riviera Cancun.

Reviewed July 22, 2020

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Dear guest, Thanks a lot for your valuable time to share your incredible experience with us. We are so glad to know you enjoyed of Breathless Riviera Cancun Resort & Spa. When the pandemic ended and we resumed our activity, we set out to guarantee the well-being and safety of our guests by taking rigorous measures so that they could enjoy their vacations without any worries. We are very happy to know that we managed to provide you with an unforgettable experience while protecting your safety. We really appreciate for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. Our main objective is to achieve our guest’s satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. We would be more than happy to be your host once again! Sincerely, Guest Relations Team.

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Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
5.6
george from United States
Couple
Xcelerate Junior Suite Ocean View Double Beds - All Inclusive
Stayed 2 nights in August 2019

Change is not always good”

Very disappointed with the attempt to remake the hotel image. For those of us that are frequent travelers and visited the hotel during its first years of operation continued to come back because we expected a certain adult vibe from this hotel. This year I had heard that the hotel was loosing clientele but was willing to give it a try any way. But as opposed to booking a 6 day stay as we would have, we went to two other adult only resorts first, that pretty much were dead as we expected. Mainly catering to the much older crowd which is fine. We thought we saved returning to the best for last was a good idea. But this idea of the hotel wanting to remake the image is not what those that are younger and hopefully have 20 to 40 more years of traveling ahead of them is looking for when booking this resort. I am just one of many that will not be returning. There are plenty of places that still offer what this location once did. Good luck with the 55 and over crowd.

Reviewed August 28, 2019

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Dear guest, Thank you for taking the time to share your comments on your recent stay with us. We regret that we did not meet your expectations during the time you spent at our resort; please accept my apologies for the inconveniences you mentioned in your valuable feedback. I assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. Every feedback we receive is very valuable for us as it is our most reliable source to located areas we must work at, to meet all our guest's expectations. Regarding your comments, of course, we sympathize that this was an unexpected situation and must have been a disappointment to you. Sincerely, Guest Relations Team.

Responded July 26, 2023
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
3.6
Unwav from United States
Group
Deal of the Day - All Inclusive
Stayed 4 nights in September 2018

Worst resort ever!!”

The staff was terrible. The service was terrible. The food was terrible with the exception of the steakhouse. I would never stay here again.

Reviewed September 12, 2018

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Dear guest, Thank you for taking the time to share your comments on your recent stay with us. We regret that we did not meet your expectations during the time you spent at our resort; please accept my apologies for the inconveniences you mentioned in your valuable feedback. I assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. Regarding your comments, we would have truly appreciated for you to share the details that made us not exceed your expectations. We will be thankful to have the opportunity to change your perspective in a future stay and guarantee the best experience. Sincerely, Guest Relations Team.

Responded July 26, 2023
Breathless Riviera Cancun Resort & Spa® - All Inclusive - Adults Only
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