Bridge Street Townhouse Hotel
Bridge Street Townhouse Hotel
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9.2
Exceptional

"Jo was extremely polite, courteous and welcoming."

Robert

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April 12, 2018

Bed Bridge Street Townhouse Hotel
Bed
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Bed Bridge Street Townhouse Hotel
Bed
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Classic Twin Or Double Room - Guestroom Bridge Street Townhouse Hotel
Classic Twin Or Double Room - Guestroom
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Superior Double or Twin - Bed Bridge Street Townhouse Hotel
Superior Double or Twin - Bed
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Exceptional
Location
9.5
See all 6 photos Bridge Street Townhouse Hotel
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Excellent
From 60 reviewsSee what guests said
8.5
/
10
Excellent service
8.9
Value for money8.1
Distance to city center0.2km
Location rating9.5
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Blackout curtains

Room choices
This property is in high demand!Last booked a few minutes ago
Apartment
Apartment
...
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    Classic Twin Or Double Room
    Classic Twin Or Double Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 single bed
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    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
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    Triple - 3 Single Beds
    Triple - 3 Single Beds
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 3 single beds
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    Annex Double - Non-Smoking
    Annex Double - Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Executive Double or Twin Room
    Executive Double or Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Annex Twin Non-Smoking
    Annex Twin Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower
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    Family - 4 persons
    Family - 4 persons
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 single beds and 1 double ...
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    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
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      Deluxe Two-Bedroom Apartment
      Deluxe Two-Bedroom Apartment
      ...
      • Room size: 90 m²/969 ft²
      • Shower
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      More about Bridge Street Townhouse Hotel

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      Real reviews from real guests

      Agoda Reviews (60)Booking.com Reviews (1441)
      8.5
      /
      10
      Cleanliness8.4
      Facilities7.5
      Location9.5
      Service8.9
      Value for money8.1
      Provided by verified guests of Agoda
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      All guests (60)
      All room types
      Showing 37 verified guest comments
      12
      9.6
      Exceptional
      Ann from United Kingdom
      Group
      Classic Twin Or Double Room
      Stayed 5 nights in August 2018
      Exceptional”
      Every single member of staff was incredibly kind and helpful. The food in the restaurant was absolutely delicious.
      Reviewed August 25, 2018
      9.2
      Exceptional
      Steve from United Kingdom
      Couple
      Classic Twin Or Double Room
      Stayed 2 nights in August 2018
      Exceptional”
      Excellent staff, great breakfast, bar, garden and restaurant areas nicely decorated with a great atmosphere. I was in room 10 right at the top of the hotel up flights of steap stairs. Room was clean and spacious but decoration was tired. Bathroom was a major let down as it was tiny and fixtures were loose and shower temperament. I will stay again but not in room 10.
      Reviewed August 23, 2018
      9.6
      Exceptional
      Michelle from United Kingdom
      Group
      Triple - 3 Single Beds
      Stayed 1 night in August 2018
      Ideally situated in the centre of Chester and reasonably priced.”
      Guy on Reception was very helpful and friendly. We managed to get a parking space in the small hotel car park and could have stayed until 3pm on the day of checkout if we needed to.
      Reviewed August 15, 2018
      10.0
      Exceptional
      Jacqueline from United Kingdom
      Family with young children
      Superior Double or Twin
      Stayed 2 nights in August 2018
      Amazing *”
      2 moms, 2 kids & Grandma.... We were greeted with the most warm of welcomes at the Town house hotel . Upon arrival we were told that we has been given a slight upgrade 😉..... Well, they only upgraded to the Roman Vault room ... Wow!!! Truly spectacular and had never been treated so lovely in all our lives. Breakfast was in abundence and beautifully presented. Just can't rate the kind way we were looked after enough. Very respectful of my mothers mobility limitations which meant such a lot. Jo and Peter and your fabulous team, we can't wait to visit you again. Our visit was made truly fabulous. Xx
      Reviewed August 12, 2018
      7.6
      Very good
      Rowan from United Kingdom
      Family with young children
      Classic Twin Or Double Room
      Stayed 2 nights in July 2018
      Great location, nice staff, good breakfast, but room needs attention.”
      Pros -great central location -lovely friendly staff -good breakfast (buffet & cooked) -nice communal areas (bar, reception, restaurant, garden) Cons -putting a family with 2 young kids in an attic room, 6 flights of stairs up- not cool! -room was like a furnace making it difficult to sleep. Really needs air conditioning/better ventilation, being in the attic -tiny window provided zero ventilation (or view!) -mould in shower cubicle -2 of 5 spotlights not working -tatty furniture -gouges in walls, peeling paint -insufficient storage- 1 small wardrobe with 5 hangers, for a family of 4. No drawers or shelves despite the room being a good size, only 2 bedside cabinets. Had to keep clothes in cases -nowhere to put toiletries (1 narrow shelf) -sheets too small for mattresses -not enough plug points, USB charger points temperamental -one kids bed smelled of stale vomit. Staff did quickly remove bedding, leaving the mattress. Fold out bed provided. Waived parking charges.
      Reviewed July 15, 2018
      8.0
      Excellent
      Marc from United Kingdom
      Solo traveler
      Classic Twin Or Double Room
      Stayed 1 night in July 2018
      Great location and helpful staff”
      Very good location next to the town centre; friendly helpful staff. Could be cleaner, but overall a nice stay
      Reviewed July 13, 2018
      7.6
      Very good
      JORGE from United States
      Couple
      Classic Twin Or Double Room
      Stayed 1 night in July 2018
      Not comfortable”
      All in all this is a nice hotel. Great value and location and well kept. Unfortunately we were there during a hot summer and the windows as many hotels are now obliged to do could not be opened sufficiently to make the room nothing less than an oven all night. I don't expect a/c but at the very least a fan to extract air. Not even in the bathroom! Beware summer stays that will only get worse with global warming. Add to that a difficult or costly parking situation and a labyrinthine route to our room and we did not have a fortunate experience despite what is obviously a nice place.
      Reviewed July 07, 2018
      9.2
      Exceptional
      anne from United Kingdom
      Couple
      Executive Double or Twin Room
      Stayed 1 night in June 2018
      Great value for money. Use it while it's so cheap . The hotel is being upgraded in September, and n”
      Great location near good eateries. Good sized room. Lovely staff. Super comfortable bed, in executive room. v Good value for money. ( Usual plastic junk as toiletries! Please note , hoteliers, it's no longer cool to supply little plastic consumables, which will be thrown away after visitor has half -used them! This is a gorgeous building and will go very upmarket soon, I believe. Shower ensuite, very small; and corners of its floor not super clean , but important bits like basin & toilets, clean. Room 16 was very quiet for good night's sleep. Will definitely return.
      Reviewed June 29, 2018
      10.0
      Exceptional
      Simon from United Kingdom
      Solo traveler
      Classic Twin Or Double Room
      Stayed 1 night in June 2018
      Great place to stay 👍”
      Arrived after 11:00pm after along journey, Peter on the reception was very helpful & friendly. The morning breakfast staff were pleasant, just what you want in the morning. Will definitely stay here again & make use of the bar & outside area, thank you 😊
      Reviewed June 27, 2018
      8.0
      Excellent
      Alan from United Kingdom
      Group
      Classic Twin Or Double Room
      Stayed 2 nights in June 2018
      Very good”
      T
      Reviewed June 23, 2018
      7.6
      Very good
      Linda from United Kingdom
      Group
      Triple - 3 Single Beds
      Stayed 1 night in April 2018
      My birthday ”
      We stayed in the Annexx 3 adults there was a single and a double bed comfy beds! The only disappointment was breakfast wasn't included in the price asfor what we had paid for room we didn't expect to pay £13. 95 each for breakfast . Went to Wetherspoons and paid £15 for 3 of us
      Reviewed April 26, 2018
      9.2
      Exceptional
      Cheryl from United Kingdom
      Couple
      Classic Twin Or Double Room
      Stayed 1 night in April 2018
      Great location in Chester”
      Please read small print about parking as there may not be room for you - parking in Chester is very tricky. Only told in the morning we could have had a voucher for the multi storey to reduce cost if used when you parked. Pleasant, friendly staff. Room was clean and comfortable but we could every step from up above. Read small print about breakfast - not included in price although when we upgraded to eat, we were given a voucher for a free drink which we accepted and had in the pleasant bar. Well cooked breakfast although for the price we were surprised at the budget sliced toast. Great location near the river and plenty of places to eat and drink.
      Reviewed April 20, 2018
      9.2
      Exceptional
      Robert from United Kingdom
      Solo traveler
      Classic Twin Or Double Room
      Stayed 1 night in April 2018
      Exceptional”
      The staff were very helpful and friendly. Jo was extremely polite, courteous and welcoming.
      Reviewed April 12, 2018
      9.6
      Exceptional
      Sarah from United Kingdom
      Family with young children
      Superior Double or Twin
      Stayed 2 nights in April 2018
      Helpful receptionist”
      Heidi was very kind and helpful to us when we arrived and realised we had booked the wrong type of room through a third party agent (who we will never use again!).
      Reviewed April 10, 2018
      6.4
      Good
      Hayley from United Kingdom
      Couple
      Classic Twin Or Double Room
      Stayed 2 nights in April 2018
      Good”
      Noisy room at front of hotel. Traffic noise and also loud music from the pub opposite on Saturday night which went on until midnight. So loud the windows were vibrating. The room smelled damp and the decor was tired which was disappointing as the building itself was stunning.
      Reviewed April 09, 2018
      7.6
      Very good
      Renée from United Kingdom
      Couple
      Classic Twin Or Double Room
      Stayed 1 night in March 2018
      Great service! ”
      I was really pleased with this hotel, the size of the room wasn't great but it was far better than I expected for such a good price, the staff were lovely with us and recommended places to visit, the inside of the hotel it self is lovely too
      Reviewed March 21, 2018
      5.6
      Chantal from United Kingdom
      Couple
      Superior Double or Twin
      Stayed 1 night in February 2018
      Nice reception, tired shabby room”
      Reception, bar and lounge all looked really promising. Staff polite, welcoming and helpful. Bedroom could have been in a different hotel! Shabby, old fashioned & depressing. Location excellent but we would not return.
      Reviewed February 04, 2018
      10.0
      Exceptional
      Nicole from United Kingdom
      Solo traveler
      Classic Twin Or Double Room
      Stayed 1 night in January 2018
      Lovely stay”
      Staff were lovely and couldn't be more helpful. Really welcoming and friendly! The room was clean and warm. The bathroom was a nice size and very light. Ideal location, close to the town centre and to the river. An overall relaxing, enjoyable stay. I would definitely stay here again!
      Reviewed January 25, 2018
      8.8
      Excellent
      Ann from United Kingdom
      Family with young children
      Executive Double or Twin Room
      Stayed 1 night in December 2017
      Excellent”
      Brought small granddaughter at last minute. Receptionist very helpful put up zbed in our room. Staff all very friendly, breakfast great. Overall very good location and value for money
      Reviewed January 04, 2018
      8.8
      Excellent
      Andy from United Kingdom
      Couple
      Classic Twin Or Double Room
      Stayed 1 night in December 2017
      Excellent”
      Excellent location, we were in annex room which wasn’t great but was ok
      Reviewed January 01, 2018
      12
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