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Brigh Radiance Hotel Yantai

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Very good7.9
Based on 5 reviews
Brigh Radiance Hotel Yantai
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Lobby
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Interior view
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Interior view
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Swimming pool
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9.2 Exceptional location
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9.2Location
  • Room service [24-hour]

  • Bar

  • Airport transfer

  • Elevator

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Room choices
Business King Room
...
  • City view
  • 35 m²
  • 1 king bed
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Business Twin City View
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  • City view
  • 35 m²
  • 2 double beds
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Deluxe Suite with Sea View
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    Family Room with Sea View
    ...
    • 1 single bed and 1 king bed
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    Verified guest reviews

    Agoda Reviews (5)
    Booking.com Reviews (6)

    4.8

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    Very good
    based on 5 reviews
    • Cleanliness 7.2
    • Facilities 7.0
    • Location 9.2
    • Room comfort and quality 7.3
    • Service 7.6
    • Value for money 8.0
    Very good
    based on 1 reviews
    • Cleanliness 8.0
    • Location 8.0
    • Room comfort and quality 8.0
    • Service 8.0
    • Value for money 8.0
    Review score
    based on 1 reviews
    • Cleanliness 2.0
    • Location 10.0
    • Room comfort and quality 4.0
    • Service 4.0
    • Value for money 6.0
    Excellent
    based on 3 reviews
    • Cleanliness 8.7
    • Facilities 7.0
    • Location 9.3
    • Room comfort and quality 10.0
    • Service 8.7
    • Value for money 8.7
    Provided by verified guests of Agoda
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    8.0
    Thor-Ketil from Norway
    Business traveler
    Business Twin City View
    Stayed 11 nights in July 2015
    Nice staff”
    Good size of rooms, clean and tidy rooms
    Not so close to city center
    Reviewed August 05, 2015
    Guests recommendation is the best advertising, Your satisfaction is our greatest happiness! We are willing to use the most enthusiastic and meticulous service to make Radiance become your“home”in Yantai. Hope to see you soon again, Best wishes!(最好的广告就是客人口口相传的推荐,您的满意是我们最大的幸福。我们愿意用最热情最细致的服务让瑞汀成为您在烟台的“家”期待您的再次光临!)
    Responded May 17, 2017
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    8.4
    HYUN from South Korea
    Solo traveler
    Business King Room
    Stayed 6 nights in May 2017
    Excellent”
    다시 만납시다. B.H
    Reviewed May 22, 2017
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    10.0
    MINYOUNG from South Korea
    Solo traveler
    Stayed 1 night in October 2012
    가격대비 훌륭”
    위치, 시설, 객실크기
    Reviewed June 21, 2015
    能为您提供满意的服务,我们无比自豪。无论您身在何处,无论您需要什么样的帮助,请像家人一样告知我们,瑞汀就是您在烟台的家!欢迎您常回“家”看看! Brigh Radiance는 고객님이 원하는 모든 서비스를 제공가능 합니다.어느곳에 계시든 어떠한 도움을 원하시든 가족처럼 편하게 말씀해 주세요
    Responded May 17, 2017
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    5.3
    CHENWEI from China
    Couple
    Stayed 2 nights in October 2015
    非常一般的酒店”
    地段好
    非常一般的酒店。会定是因为看到非常多有关这家酒店的溢美之词,看到agoda上有,就定了一间商务双床房。到店后前台服务员说查不到我的订单,问我在哪里定的,但因为她查不到我的订单,就让我自己联系agoda,之后就再也没有主动协助我。最后agoda帮我解决了这个问题我才能入住。 结果我入住后,发现是大床房,但我定的是双床房,所以我又打给前台问能不能换房间,前台过了一会儿又告诉我,agoda帮我升的是套房(是不是我不打这个电话,就没有人告诉我升了套房?),所以换房间要换到套房。 结果因为套房没有打扫好,我又默默的等了一个小时,最后从到酒店到入住,一共花了2个小时,期间没有所谓的“checkin时送酸奶和苹果”,也没有任何的道歉。为此我在入住第一天还和我朋友大吵了一架,他认为要和酒店理论,我认为多一事不如少一事。 再说房间,我从办公桌看电视前面的台子,有薄薄一层灰,我朋友在上面手一滑,就能看到痕迹,就好像在积满灰的车上写字的那种感觉。虽然说灰不是特别厚,但至少说明清洁人员那天没有擦,客厅的电视台也有相同的问题。 再说早饭,说是6:30到10点,但9点半到已经没有东西了,空的盘子完全没有再加过食物,比如我关注的牛奶、豆腐花,就没有吃到。9点50开始就是乒乒乓乓拆东西的声音,10点餐厅的灯已关,我们就在半黑暗的状态吃了点东西。 游泳池女换衣室很简陋,开门就是外面,隐私度很低,我冲好凉看到前一个出去的人没关门,外面就是泳池,我都不知道怎么去拿我的衣服。另外浴巾还要去前台讨。这家唯一好的地方是水池算清澈。最后吐槽下电梯,非常慢,非常小,完全没五星级的感觉。再表扬下万达的,按电梯10秒内必有反应。这家,我朋友发现墨镜没带,回房间拿了墨镜,过来电梯还没到。
    Reviewed October 09, 2015
    抱歉此次入住带给您的不便,有做得不到位的地方我们一定会及时改进。同时也非常感谢您给予我们的宝贵意见,我们的进步需要您的支持与理解。真诚期待下一次为您服务的机会。
    Responded May 17, 2017
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    Brigh Radiance Hotel Yantai
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