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Bright Heritage
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Interior view
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Interior view
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8.5 Excellent location
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8.5Location
  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Airport transfer

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Superior
  • City view
  • 23 m²
  • 2 single beds and 1 king be...
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Suite
  • City view
  • 30 m²
  • 2 double beds and 1 king be...
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Premium
  • City view
  • 25 m²
  • 2 single beds and 1 queen b...
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Nearest essentials

  • Airports
    • 4.2 km
    • Kochi Naval Airport
    • 27 km
    • Cochin International Airport (COK)
  • Public transportation
    • 5 km
    • KSRTC Interstate Bus Terminus
    • 5 km
    • Ernakulam Junction Railway Station
  • Hospital or clinic
    • 2.6 km
    • Gautham Hospital
  • Pharmacy
    • 1.3 km
    • Jyothi Medicals
  • Convenience store
    • 8 km
    • Chittoorappan Pooja Store
  • Cash withdrawal
    • 350 m
    • ATM

More about Bright Heritage

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Verified traveler reviews

Agoda Reviews (102)
Booking.com Reviews (41)

7.3

Filter by traveler type:
Very good
  • Cleanliness 7.2
  • Facilities 4.4
  • Location 8.5
  • Room comfort and quality 7.4
  • Service 7.2
  • Value for money 7.4
Review score
  • Cleanliness 4.0
  • Location 8.0
  • Room comfort and quality 4.0
  • Service 2.0
  • Value for money 4.0
Very good
  • Cleanliness 7.3
  • Facilities 4.3
  • Location 8.4
  • Room comfort and quality 7.7
  • Service 7.1
  • Value for money 7.3
Very good
  • Cleanliness 7.7
  • Facilities 2.0
  • Location 8.8
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 8.2
  • Cleanliness 6.5
  • Facilities 6.0
  • Location 7.5
  • Room comfort and quality 5.7
  • Service 6.5
  • Value for money 6.5
Very good
  • Cleanliness 7.7
  • Location 8.6
  • Room comfort and quality 6.9
  • Service 8.3
  • Value for money 8.3
  • Cleanliness 6.2
  • Facilities 5.0
  • Location 9.5
  • Room comfort and quality 6.2
  • Service 6.7
  • Value for money 6.4
Provided by verified guests of Agoda
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Room type
  • Superior
  • Premium
  • Suite

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Showing 99 verified written reviews
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8.4
Anne-Marie from Canada
Group
Premium
Stayed 2 nights in December 2016
Nice hotel”
Nice quiet and clean hotel. Highly recommended. Staff is very helpful and pleasant. Well situated in Fort Kochi, close to the beach and many restaurants. Only complaint is no hot water, but it is so hot out it doesn't really matter too much.
Reviewed January 02, 2017
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6.0
Prashanth from India
Couple
Superior
Stayed 3 nights in December 2016
Excellent location. Can improve and move up for the better.”
House keeping services can be really better. Although we stayed for 4 days and 3 nights, the bed linen was not changed and the room was not cleaned (...despite being specifically asked for after our third day of stay... we are still under doubt if fresh linen was put in the first place!). There was no hot water in the Toilets on all the days. They provided us some in a bucket on specific request. After the second day, their Kitchen (which served decent food) was closed do to a change in running hands. (Note that Breakfast, that was a part of our package was provided on all the days). Since we were centrally located, with access to other different restaurants / hotels / shacks, food was not an issue. Despite apparent shortcomings, they were acvomodating enough for an early check in and a late check out. Would rate it a value for money hotel, especially if you are looking for a no frills place to stay.
Reviewed January 01, 2017
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3.2
valeria from Argentina
Couple
Superior
Stayed 2 nights in November 2016
Overpriced, small room, not clean, bad food”
Really overpriced for the service that they offer. You will find a better choice every where else.
Reviewed December 06, 2016
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5.2
Diane from Canada
Couple
Superior
Stayed 1 night in November 2016
Renovations Underway”
There is a massive renovation going on currently and at times it was quite noisy. There was no lobby or place to relax and read and the restaurant was pretty bad. Staff did a great job given the extremely poor conditions.
Reviewed December 06, 2016
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2.0
alejandra from Chile
Couple
Premium
Stayed 2 nights in April 2016
Would NEVER recomend it”
Reserve a premium room; for start they treat me as a lier and try to give me the basic room... Got the room I reserve and everything ok, until no wifi and no hot water. Went to the reception, treat me as a lier again. The escuse was there is no wifi when it's raining (and it was a beautiful full of stars night!!) then, that it was complementary and not they obligation to have Internet... Ok. About the hot water? At least they assume that... change of rooms! AGAIN THEY TRIED TO GIVE US THE BASIC ONE!! ask for they give me back the money difference, of course they refuse. Offer to "upgrade" into a suite and the next day "ungrade" us again to a premium. change rooms three times? We didn't want to miss time to see Kochi!!. We where forced to accept... In that moment I ask them if they understand what is customer service, if they would pick up my clothes and make the change for me not to miss my day in Kochi. Answer: "I have seen women underwear before". IUK! Disgusting people!!. Call to AGODA and there customer services talk to the hotel and we got to stay in the Suite the two days, I think only because they fear getting expulsed of the website. Note: Our first premium rooms had no hot water. Our first Suite Room had the Aircon bad and leaking, all my clothes got wet. Change of room for the third time. Our second Suite did not have TV working. At this time, and after three rooms, I'm certain there is NO GOOD room in this hotel. PLEASE, PLEASE. DO NOT STAY HERE
Reviewed April 13, 2016
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9.2
SIMRAN from Malaysia
Family with young children
Superior
Stayed 4 nights in March 2016
one of the BEST”
well i travel very often [once every 45 days] and let me tell you....if ur going to kochi....look at no other but this hotel [provided u r interested to stay in fort Kochi area]. i mean right from the location to the staff to the tour desk till the driver and even the owner of the hotel....they were all superb
Reviewed April 08, 2016
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4.4
Nimalajothy from Malaysia
Solo traveler
Superior
Stayed 1 night in March 2016
Worse Hotel Stay in all my Agoda Booking”
This hotel is the worst hotel I have booked from Agoda. Every minute of my stay I had to call 100 to complain. The only upside is the Hotel had nice staff (front desk) to make up for their terrible hotel.
Reviewed March 30, 2016
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6.7
Rohayati from Malaysia
Couple
Superior
Stayed 5 nights in February 2016
Location”
Great Location, friendly staff
Please do not go for a tour using Ethnic Voyager from this hotel or outside of the hotel! The service is lousy. Use other travel agent. Other than that, the hotel and the staff are good to me.
Reviewed March 03, 2016
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8.3
Jonathan from United States
Couple
Superior
Stayed 2 nights in February 2016
Clean, charming, mostly seamless”
Nice rooms, great location, rooftop terrace
Perfectly located, affordable, modern clean rooms. The rooftop terrace restaurant is lovely, but neither the food or the service is very good. Slow wifi, only available in the lobby.
Reviewed February 22, 2016
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7.3
Johannes from Indonesia
Solo traveler
Superior
Stayed 2 nights in November 2015
Good location and nice staff”
Good location, nice staff
Reviewed November 13, 2015
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