Peaceful haven by the Ghats”

Brijrama Palace is a heritage hotel right by the Ghats of Varanasi! Their service and hospitality is outstanding , the location is brilliant - In summary highly recommended. Rain Gods played havoc with our itinerary and all the boats in Varanasi were cancelled due to excessive rain - but the team at Brijrama ensured guests were able to attend the Aarti in the evening, arranged for alternative tours on the road etc!!!! Thanks to the entire team for making our stay comfortable and enjoyable!

Spectacular- the only place to stay in Vanarasi”

Absolutely loved Brijrama Palace. It is located right on the Ganges, even though the river was very high so no boats running (due to a very good monsoon) it was still an amazing experience. When there are no boats, the hotel is accessed via the alleyways (about 20 mins walk). You will not be able to find it yourself but hotel staff will meet you and walk you through the lanes to the hotel. We received a lovely welcome when we arrived and the staff were well trained and very attentive. The attention to detail is wonderful. Spotlessly clean and beautifully restored, the food was great (and safe no worries about Delhi belly). There are lots of little cafes within walking distance but they all looked very basic. So everyone ate in the hotel restaurant. Live music every evening and in the morning. Free high tea, and lots of little extras. The staff take guests to the religious ceremony every evening , only 5 mins walk away & they have an arrangement with a local that guests if brijrama palace can use their roof top to watch rather than being sausages in the crowds which was great. Sitting on the roof in the evening watching all the kites and monkeys was very special Varanasi is fantastic & staying here only made the visit even more special. I did not want to leave .

Sleep in a palace”

Brijrama Palace is beautiful, clean and safe. It is located on one of the most important ghats in Varanasi and easy walking distance to the other important ghats. It was a good value for the money, stunningly beautiful and had great views. Breakfast and high tea were both good. I recommend you utilized the pick up service. You can't get there by taxi, you can only get to the hotel by boat or on foot and the way on foot is through a maze of tiny alleys where is is impossible not to get lost.

Magical”

BrijRama is a magical place. Best possible location in Varanasi. Best possible service. The night boat ride (included with room) to see the night ceremonies on the ghats, as well as the "burning ghat", was exceptional. On this boat ride was the best guide we had while in India. The refurbishment of the property is just beautiful. The only slight complaint is the quality of the food in the restaurant. The included breakfast was acceptable, but the one dinner was pretty bad, and quite expensive. But nothing is perfect, so if you are going to Varanasi and have the funds available, you could make no better choice than BrijRama.

Brijrama Palace is an amazing place to stay in Varanasi.Everything about the hotel is awesome.”

The service offered by the staff of Brijrama Palace is extra-ordinary. Each and every staff member makes us feel so good for choosing their hotel.The food served there is just delicious.Though the prices are high, I found it completely worth.Great service and great food is all Brijrama Palace is about.They made my mom's and my stay memorable and satisfactory in Varanasi. God's blessings and our wishes are with the entire staff of Brijrama Palace.Thank you all!

Great location, amazing property, above all, excellent staff, everyone of them. ”

The Heritage walk organised by the hotel was an eye opener to the history of the place. A few indoor games like chess or pool table would have been good. The driver who took us to Saranath, Dharamraj, was a role model. The Ganga Arti sitting in the hotel's boat on Ganges was surreal! Loved every moment. Food was great. The biggest draw was the way staff interacted with you! One suggestion - must include a tour of the benares silk weaving area. View from the terrace of the property (located at Dasaswamedh Ghat ) particularly in the early morning and at dusk is exhilarating. For the devout, the Kasi Viswanath temple is just 10 minutes from the hotel, makes it easy to do the early morning darshan at 3 AM. Can see visible signs of development in the town, albeit at a calibrated pace that does not disturb the centuries old traditions. It is not just about infra but needs support of visitors too -which is happening but needs time. Great place made all the more attractive by this ho

Pleasantly surprised”

Apprehensively we were taken by their boats to the Ghat of the Hotel. What awaited us was a real pleasant surprise! The first thing that hits u is the staff friendliness, the hotel cleanliness. The rooms are extremely comfortable and toiletries are liberal. Our special thanks to Prem, Aakash,Surojit and Amresh for making our stay memorable. Not to forget Chef Nitin for churning out delicious food from the extensive hotel menus and beyond. My compliments to the Human Resources Team for a motivated staff. Well Done Brijrama Palace Hotel!!! C U soon.

Relaxing despite the heat and crowds”

The hotel is luxurious and accommodating with a 14th-century Mughal India presence. The furniture and architecture certainty do not feel cheap. From the interior design to the crew's kurta uniform and the musical performances, the management of the entire hotel is superbly well put together. The crew were also extremely polite and courtesy we really felt like royalty. All of the snacks in the room were complimentary, and everyday we had a change of complimentary indian sweets. The only bad thing that really put us off is how the hotel operates their transportation services. Varanasi train station is only 15minutes away to the harbour (Raj Ghat, where the hotel fetch you to the hotel with a complimentary boat ride) while Varanasi Airport is 1hour away, yet charging the same price. Overall, it was still a good holiday, made even more wonderful with friendly crew. Special shoutout to Shubum :)

Perfection!”

I loved my stay to Brijrama Palace! The location on riverside is excelent to see Varanasi. Hotel has beautiful architecture and service is exceptional! Very helpful, professional staff and great hospitality!

Peaceful silence, beautiful setting and excellent service.”

I flew in from Mumbay for only 2 nights. As from AirPort pick-up till drop off all the services provided by the hotel were impeccable. This gave me the opportunity to focus on my goal: learning about Varanasi. After spending intense time outside coming back to the hotel was like entering an oasis. Clean comfortable room, amazing surrounding and decoration, access to terraces viewing the river Ganges and the small Ghatt, elegant restaurant with very good kitchen (vegetarian, no alcohol) , some live music and dance performance in the evening and yoga in the morning! This ancient palace is about beauty not luxury and so it is not in contrast with its surrounding but is in perfect harmony with it. The staff was professional and very helpfull and friendly. The service smooth. Travelling alone, I felt safe. The bill was correct. This is not a cheap hotel but you get value for the money. I found it worthwhile.

Luxury amid the chaos”

We booked 3 nights here at the end of a month in India for a bit of luxury and it definitely delivered. The staff are wonderful, so efficient, friendly and polite- nothing is to much for them. Our room came with an excellent complimentary breakfast, afternoon tea, fruit platter, mini bar and tea and coffee room service for each day of our stay- lots of extra perks for one of the more affordable rooms ! The spa also offered us a complimentary foot massage and we made use of the fitness centre. The front desk organised us a walking tour ( heritage tour) which we would highly recommend - the guide was excellent. Best we experienced in India. As it was monsoon season the river was too high for us to enjoy the boat ride to the hotel and it can be tricky to find on foot as it is in the maze of old town Varanasi , hence 4 star for location, and would be nice to have a swimming pool, hence 4 for facilities.

Great Hotel”

The location on the main Dashwamedha Ghat is outstanding and the hotel arranges boat trips with its private boats on the Ganges. We enjoyed the spectacular Ganga Arati in the evening which the hotel offers on a complimentary basis to all guests. The rooms are fitted well with excellent bed linen, cupboard space and are comfortable. The breakfast and the high tea were also nice . The people in the hotel across all functions were warm , Meeting our needs and have exceptional attitude ( particularly Mr Akash their Hotel Guide). It’s the best Varanasi has to offer and among our best experiences in Asia

Unbeatable location! The property is small and beautiful and the service is fantastic. ”

We had a wonderful stay at the hotel. Service and location are great. During monsoon, the elevator from the base of the ghats to the top aren’t operational due to high water levels, so access may be an issue for the elderly & young children. There are steps to go up- but we did see a lot of elderly people navigating them successfully. The hotel provides free boat rides to either ends of the ghat- from where you can carry on your journey either by foot or car/Tuk tuk. Apart from visiting the temples, must see the Ganga Arti (hotel arranged for a boat at no extra charge). This is a vegetarian hotel (eggs can be requested) and they have a great spread for breakfast. Our package includes dinner as well- and there are many options to choose from!

Brijrama is the place to stay to get the true experience of Banaras..”

Excellent food, very courteous staff , felt like family, live music, royal palace and loved the artifacts and views . Brijrama is the place to get the ultimate experience of Banaras.. Will be back soon..

Exceptional stay”

The whole experience was breath taking. arrival by boat takes some beating. The standard of the hotel, in an historic building is incredible. The team are amazing, we were spoilt from start to finish. Everyone made our stay truly special. Stunning hotel, fantastic team and amazing memories. A massive thank you to everyone at the BrijRama.

Dulcis in fundo : one expencive night in Varanasi (please no more then 1 )”

it was our last night in india (chosed Varanasi as last stop) after a night in a train "1class A / C" . We wanted to "abound" and sleep the last night ... comfortable. At arrival they served tea and snaks and the amenities are good. The structure is beautiful a reconstruction of some old ruins castle. The staff is friendly and attentive (if you manage to be nice to the waiters at breakfast they can suggest you some good typical dishes ). We took advantage of the free boat transfer on arrival and when we left. Excellent option. Getting there by land with big suitcases would have been a bit problematic. We did not have to organize the boat walk on the ganghe and it was also included the boat visit to the Arti ceremony (in any case, rather cheap activities if you organize yourself at the moment) and we were delighted by a beautiful evening dance inside the hotel. These small attentions, especially the dance show, made us forget the price that was the most expencive of all our 2 weeks

Excellent location”

An excellent place to stay in Varanasi. Staff were very good, friendly and professional during our 3 days stay. The room was comfortable although a bit small, with good WiFi and complementary mini bar. We only encountered 2 problems. It looked like reception forgot to arrange our airport transfer when we left. We were given a second class taxi (not their own hotel car) which was just big enough to squeeze 2 passengers with our luggage but we still paid the full price. Also, reception called during boat transfer to say they'd forgotten to charge us for a river ride we had the day before (a line on the bill still mentioned a boat ride on the 12th) so we had to pay cash. Fortunately we had enough money on us but this could have been a problem later on if we had needed the cash at the airport.

Exceptional”

Apart from a star hotel,this Brij Rama palace has given some unique feeling which is to be felt personally. The most welcome feather is that the location of the hotel which is in the banks, of Holy Ganges.The staffs from the chauffeur,cruise staff house keeping,restaurant staff,security,manager,everyone is to be appreciated.My stay( 21.08.18-23.08.18) in the palace will always be in my good remembrance. Regards, Kamaraj.K

Great experience!”

They had just started for last year so I think they are still trying to settle the total service system. They need to improve especially food. It was fine and safe but not outstanding or sophisticated, still home style level, and service was patchy, some of them were thoughtful on details, some of them were not. There are a great receptionist, Mr. Sandeep, and a great head waiter, Mr.Shann.Their services was outstanding!! The premises was one of the kinds ! They only changed 25% from original the palace so it was not modern fancy like other 5 stats hotel but well done and loved it however we need to climb steel staircases. ( The outside elevator was out of order due to flood at the time ) Also, their gift shop has amazing selections !! Since the owner has the textile factory, they have original and high quality of shawls and Indian traditional. I'd love to come back there and hope to see their improvement.

Thrilled by this boutique hotel”

Special in all the little details, activities, common areas and client care. Love this place! The only heads up I want to share is that if you arrive by taxi, you must walk a busy and chaotic block with your luggage as the road is not accessible by taxi. Don't let a local mislead you and walk you all over the little alleys after a hectic day of travel. Go the direct route which the taxi driver can advise on. As well the hotel is happy to pick you up and boat you down to the palace. Note that their phone number is wrong in the booking confirmation - but easy to google.