11 Dec 2018
Tuesday
12 Dec 2018
Wednesday
2 adults
1 room
9.2
Exceptional"Fantastic location with amazing views."
Phillip
|
April 24, 2018
See map
Exceptional
Location
9.5
Removed from saved list
What guests are saying:
Beautiful hotel with lovely amenities.
Fantastic location with amazing views. True maharaja’s palace with abundance of features throughout. Best place in town!
Excellent staff
This historical fort was right on the Ganges, amazing location. Inside we felt we'd stepped back in time.
Superbly decorated and with wonderful staff
Staying here should be a must in the old city.
The breakfast could be better, same for breakfast service.
HEAVENLY EXPERIENCE , LONGING TO VISIT AGAIN WITH FAMILY
EXCELLENT BOAT SERVICE MADE AVAILABLE TO SAVE TRAVEL TIME AND THE LOCATION WAS VERY NEAR THE AARTHI POINT
Staff and location was phenomenal.
We loved this hotel and everything it offered. It also excels in customer care. Food at their restaurant is delicious.
A haven of peace and quiet with a great location right on the ghats.
The hotel is brand new and it is truly a design and boutique hotel with very hospital staff. The free river tour was memorable. Overall very impressive and probably the best for my India trip whereby I spent 9 days in 9 different hotels in India.
Newly built
BrijRama Palace - A Heritage Hotel
From 107 reviewsSee what guests said
9.1
/
10
Exceptional service
9.5
Recommended by 94% of guests
| Value for money | 8.4 |
| Location rating | 9.5 |
| Nearest airport | Varanasi Airport (VNS) - India |
| Distance to airport | 21.5 km |
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
Room choices
See photos and details
Grand Deluxe with Airport Transfer
...
- Room size: 28 m²/301 ft²
- River view
- 1 double bed
Enter dates to see prices
See photos and details
Suite
...
- Room size: 20.01 m²/215 ft²
- City view
- 1 king bed
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See photos and details
Deluxe Room with One-Way Airport Transfer
...
- Room size: 27 m²/291 ft²
- Partial lake view
- 1 double bed & 1 king bed
Enter dates to see prices
See photos and details
Deluxe Suite With Two Ways Airport Transfer (Varuna Burj)
...
- Room size: 22 m²/237 ft²
- Balcony/terrace
- 1 double bed
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See photos and details
Executive
...
- Room size: 26 m²/280 ft²
- City view
- 1 double bed & 1 king bed
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See photos and details
Superior
...
- Room size: 25 m²/269 ft²
- City view
- 1 double bed & 1 king bed
Enter dates to see prices
Have a question for BrijRama Palace - A Heritage Hotel?
Compare to other recommended properties
 BrijRama Palace - A Heritage Hotel |  | Best value!  |  | |
| Guest rating | Exceptional 107 reviews 9.1 Location 9.5 | Very good 84 reviews 7.6 Location 9.0 | Excellent 61 reviews 8.4 Location 7.8 | Very good 71 reviews 7.9 Location 8.7 |
| Neighborhood | Dasaswamedh Ghat | Dasaswamedh Ghat | Dasaswamedh Ghat | Dasaswamedh Ghat |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"We loved this hotel and everything it offered."
Beatriz J.
|
February 9, 2017
An overview
If what you're looking for is a conveniently located hotel in Varanasi, look no further than BrijRama Palace - A Heritage Hotel. Built in the 18th century by the Royal house of Nagpur with Maratha influence, BrijRama Palace - A Heritage Hotel is considered amongst the oldest structures in Varanasi. Overlooking the Ganges River and surrounded by the vibrant Ghats, this palace is just a stone's throw away from the famous Dasashwamedh Ghat, site of the famous Annual Ganga Aarti.
This 218 years old palace came into possession of one of the oldest and influential families of Varanasi a few decades ago it and was named as BrijRama Palace. Constructed out of solid sandstone from Chunar with beautifully carved Verandha's and Pillars, the BrijRama Palace - A Heritage Hotel is now a luxurious destination for guest from around the world. Guests of the hotel can enjoy on-site features like 24-hour front desk, express check-in/out, currency exchange, coffee shop and 24-hour room service. A truly unforgettable experience at BrijRama Palace - A Heritage Hotel starts with a Bajra ride, a classical Indian wooden boat from Mahishasura Ghat to reach the palace.
All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities such as air-conditioning, free Wi-Fi, satellite/cable channels, seating area and ironing facilities to ensure an unparalleled sense of comfort for the guests. BrijRama Palace - A Heritage Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Varanasi.
This 218 years old palace came into possession of one of the oldest and influential families of Varanasi a few decades ago it and was named as BrijRama Palace. Constructed out of solid sandstone from Chunar with beautifully carved Verandha's and Pillars, the BrijRama Palace - A Heritage Hotel is now a luxurious destination for guest from around the world. Guests of the hotel can enjoy on-site features like 24-hour front desk, express check-in/out, currency exchange, coffee shop and 24-hour room service. A truly unforgettable experience at BrijRama Palace - A Heritage Hotel starts with a Bajra ride, a classical Indian wooden boat from Mahishasura Ghat to reach the palace.
All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities such as air-conditioning, free Wi-Fi, satellite/cable channels, seating area and ironing facilities to ensure an unparalleled sense of comfort for the guests. BrijRama Palace - A Heritage Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Varanasi.
Show less
Nearest essentials
Airports
Varanasi Airport (VNS) - India
21.5 km
Gautam Buddha Airport (BWA ) - Nepal
247.2 km
Public transportation
Varanasi Railway Station
3.4 km
Manduadih Railway Station
3.8 km
Hospital or clinic
Samvedna Hospital
1.3 km
Convenience store
On-site
Cash withdrawal
ATM
550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What they offer
6.4
Good"Very good staff"
ASHOK
|
April 22, 2017
Languages spoken
- English
- Hindi
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Boating
- Tours
- Ticket services
- Yoga room
Dining, drinking, and snacking
- Breakfast [free]
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Shops
- Convenience store
- Gift/souvenir shop
- Shrine
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
For the kids
- Family room
Access
- Check-in/out [express]
- Front desk [24-hour]
- Security [24-hour]
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Taxi service
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Seating area
- Bathrobes
- Free welcome drink
- Shower
- Bathroom phone
- In-room safe box
- Slippers
- Blackout curtains
- Internet access – wireless
- Telephone
- Coffee/tea maker
- Mini bar
- Toiletries
- Daily newspaper
- Mirror
- Towels
- Desk
- Non-smoking
- Wake-up service
- Fan
- Satellite/cable channels
- Wi-Fi [free]
Show less
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-5 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 6 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 12:00 PM
Check-out from: 12:00 PM
Reception open until: 12:00 AM
Getting around
Travel time to airport (minutes): 60
The property
Non-smoking rooms/floors: YES
Number of bars/lounges
: 0
Number of floors: 4
Number of restaurants: 1
Number of rooms : 32
Year property opened: 2016
Parking
Daily parking fee: 0 INR
Show less
Announcements
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Real reviews from real guests
Agoda Reviews (107)Booking.com Reviews (551)
9.1
/
10
Exceptional
Provided by verified guests of 
All languages
All guests (107)
All room types
Showing 61 verified guest comments
1234
10.0
Exceptional
Susan from United Kingdom
Group
Superior
Stayed 1 night in December 2018
Wonderful hotel on the banks of the Ganges.”
Excellent location, staff and food. Free sunset cruise was fab. Hotel had dancing in eve and wonderful live musician .
Could not better this hotel.
Reviewed December 09, 2018
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10.0
Exceptional
JOANNE from United Kingdom
Couple
Superior
Stayed 2 nights in August 2018
Spectacular- the only place to stay in Vanarasi”
Absolutely loved Brijrama Palace. It is located right on the Ganges, even though the river was very high so no boats running (due to a very good monsoon) it was still an amazing experience.
When there are no boats, the hotel is accessed via the alleyways (about 20 mins walk). You will not be able to find it yourself but hotel staff will meet you and walk you through the lanes to the hotel.
We received a lovely welcome when we arrived and the staff were well trained and very attentive.
The attention to detail is wonderful. Spotlessly clean and beautifully restored, the food was great (and safe no worries about Delhi belly). There are lots of little cafes within walking distance but they all looked very basic. So everyone ate in the hotel restaurant.
Live music every evening and in the morning. Free high tea, and lots of little extras. The staff take guests to the religious ceremony every evening , only 5 mins walk away & they have an arrangement with a local that guests if brijrama palace can use their roof top to watch rather than being sausages in the crowds which was great.
Sitting on the roof in the evening watching all the kites and monkeys was very special
Varanasi is fantastic & staying here only made the visit even more special. I did not want to leave .
Reviewed August 08, 2018
Dear Guest,
Thank you so much for taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded August 28, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
8.8
Excellent
Amitava from Singapore
Family with teens
Superior
Stayed 2 nights in July 2018
Great Hotel”
The location on the main Dashwamedha Ghat is outstanding and the hotel arranges boat trips with its private boats on the Ganges. We enjoyed the spectacular Ganga Arati in the evening which the hotel offers on a complimentary basis to all guests.
The rooms are fitted well with excellent bed linen, cupboard space and are comfortable.
The breakfast and the high tea were also nice .
The people in the hotel across all functions were warm , Meeting our needs and have exceptional attitude ( particularly Mr Akash their Hotel Guide).
It’s the best Varanasi has to offer and among our best experiences in Asia
Reviewed July 19, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we are able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded July 20, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
8.4
Excellent
MANISHA from India
Group
Executive
Stayed 2 nights in October 2018
Excellent location, but a bit overpriced”
The location and service is really good. However, for the price, the room size is quite small. While the hotel feels luxurious, can't say the same about the room itself.
Location is great, staff is friendly.
Reviewed October 30, 2018
Did you find this review helpful?|
8.4
Excellent
roy from United Kingdom
Solo traveler
Superior
Stayed 1 night in September 2018
Perfect location”
Stayed in july and again in september. Very Good and secure place. Staff and food are great.
The hotel might seem expensive to some, but the extras thats provided, such as free boat to ganga arti, live music morning and evening, free ironing makes up for it. No other hotel in varanasi provides such a professional service.
Highly recommended. Will visit again.
Reviewed September 27, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
I am delighted to see your special compliments after your 2nd visit. Our staff is soul of Brijrama, we firmly believe that if we look after our staff, they will look after our guests well and that is the key to our professional services.
We hope to welcome you back again and again to Brijrama Palace, Varanasi and assure you of even better services.
Warm Regards
Vice President - Brijrama Palace
Responded October 12, 2018
BrijRama Palace - A Heritage Hotel
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8.8
Excellent
alessandro from Italy
Couple
Superior
Stayed 1 night in August 2018
Dulcis in fundo : one expencive night in Varanasi (please no more then 1 )”
it was our last night in india (chosed Varanasi as last stop) after a night in a train "1class A / C" . We wanted to "abound" and sleep the last night ... comfortable. At arrival they served tea and snaks and the amenities are good.
The structure is beautiful a reconstruction of some old ruins castle.
The staff is friendly and attentive (if you manage to be nice to the waiters at breakfast they can suggest you some good typical dishes ).
We took advantage of the free boat transfer on arrival and when we left. Excellent option. Getting there by land with big suitcases would have been a bit problematic. We did not have to organize the boat walk on the ganghe and it was also included the boat visit to the Arti ceremony (in any case, rather cheap activities if you organize yourself at the moment) and we were delighted by a beautiful evening dance inside the hotel. These small attentions, especially the dance show, made us forget the price that was the most expencive of all our 2 weeks
Reviewed September 19, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of best services always.
Warm Regards
Vice President - Brijrama Palace
Responded October 12, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
8.8
Excellent
rafe from Singapore
Couple
Superior
Stayed 2 nights in May 2018
Relaxing despite the heat and crowds”
The hotel is luxurious and accommodating with a 14th-century Mughal India presence. The furniture and architecture certainty do not feel cheap. From the interior design to the crew's kurta uniform and the musical performances, the management of the entire hotel is superbly well put together. The crew were also extremely polite and courtesy we really felt like royalty. All of the snacks in the room were complimentary, and everyday we had a change of complimentary indian sweets.
The only bad thing that really put us off is how the hotel operates their transportation services. Varanasi train station is only 15minutes away to the harbour (Raj Ghat, where the hotel fetch you to the hotel with a complimentary boat ride) while Varanasi Airport is 1hour away, yet charging the same price.
Overall, it was still a good holiday, made even more wonderful with friendly crew. Special shoutout to Shubum :)
Reviewed May 13, 2018
Dear Guest,
Thank you so much for taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
9.6
Exceptional
Elisabeth from Belgium
Solo traveler
Superior
Stayed 2 nights in August 2018
Peaceful silence, beautiful setting and excellent service.”
I flew in from Mumbay for only 2 nights. As from AirPort pick-up till drop off all the services provided by the hotel were impeccable. This gave me the opportunity to focus on my goal: learning about Varanasi. After spending intense time outside coming back to the hotel was like entering an oasis. Clean comfortable room, amazing surrounding and decoration, access to terraces viewing the river Ganges and the small Ghatt, elegant restaurant with very good kitchen (vegetarian, no alcohol) , some live music and dance performance in the evening and yoga in the morning! This ancient palace is about beauty not luxury and so it is not in contrast with its surrounding but is in perfect harmony with it.
The staff was professional and very helpfull and friendly. The service smooth. Travelling alone, I felt safe. The bill was correct. This is not a cheap hotel but you get value for the money. I found it worthwhile.
Reviewed August 31, 2018
Dear Guest,
Thank you so much for taking the time to write such a wonderful review on your experience at Brijrama Palace, Varanasi and your appreciations for the team.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded September 09, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
9.6
Exceptional
Jawahar from United Arab Emirates
Group
Superior
Stayed 2 nights in August 2018
Exceptional”
Apart from a star hotel,this Brij Rama palace has given some unique feeling which is to be felt personally.
The most welcome feather is that the location of the hotel which is in the banks, of Holy Ganges.The staffs from the chauffeur,cruise staff house keeping,restaurant staff,security,manager,everyone is to be appreciated.My stay( 21.08.18-23.08.18) in the palace will always be in my good remembrance.
Regards,
Kamaraj.K
Reviewed August 24, 2018
Dear Guest,
Thank you so much for taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded September 09, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
smriti
Couple
Executive
Stayed 3 nights in August 2018
Unbeatable location! The property is small and beautiful and the service is fantastic. ”
We had a wonderful stay at the hotel. Service and location are great.
During monsoon, the elevator from the base of the ghats to the top aren’t operational due to high water levels, so access may be an issue for the elderly & young children. There are steps to go up- but we did see a lot of elderly people navigating them successfully. The hotel provides free boat rides to either ends of the ghat- from where you can carry on your journey either by foot or car/Tuk tuk. Apart from visiting the temples, must see the Ganga Arti (hotel arranged for a boat at no extra charge).
This is a vegetarian hotel (eggs can be requested) and they have a great spread for breakfast. Our package includes dinner as well- and there are many options to choose from!
Reviewed August 19, 2018
Dear Guest,
Thank you so much for your appreciations and taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded August 28, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
9.2
Exceptional
Rashmi from India
Group
Superior
Stayed 2 nights in July 2018
Peaceful haven by the Ghats”
Brijrama Palace is a heritage hotel right by the Ghats of Varanasi! Their service and hospitality is outstanding , the location is brilliant - In summary highly recommended.
Rain Gods played havoc with our itinerary and all the boats in Varanasi were cancelled due to excessive rain - but the team at Brijrama ensured guests were able to attend the Aarti in the evening, arranged for alternative tours on the road etc!!!!
Thanks to the entire team for making our stay comfortable and enjoyable!
Reviewed July 31, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi and your appreciations for the team.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded August 02, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
Priyanka from India
Family with young children
Executive
Stayed 1 night in July 2018
Exceptional!!”
If we could give 10 stars to our stay, we would. The service standard starts from airport itself where they have a office. They arrange everything for you, from transport through cab (for a price, third party) followed by boat. What an amazing welcome do they give. Be ready for list of surprises from the hotel. Amazing staff, amazing food!!!
All in all, an exceptional stay!!
Highly recommended!!
Reviewed July 23, 2018
Dear Guest,
Thank you so much for taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded July 30, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
terje from United States
Solo traveler
Superior
Stayed 2 nights in July 2018
Perfection!”
I loved my stay to Brijrama Palace! The location on riverside is excelent to see Varanasi. Hotel has beautiful architecture and service is exceptional! Very helpful, professional staff and great hospitality!
Reviewed July 20, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded July 30, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
Bryany from United Kingdom
Couple
Superior
Stayed 2 nights in July 2018
Amazing, couldn't fault a thing. ”
The hotel is beautiful down to the smallest details and the wonderful staff make the experience even more special. They went out of their way to make our stay special from a surprise birthday card and flowers to the attentive service in the restaurant. Cannot recommend it enough, we will be coming back!
Reviewed July 12, 2018
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10.0
Exceptional
Xianshi from China
Solo traveler
Superior
Stayed 1 night in September 2018
A top enjoyment ”
It’s just a shelter from the crazy Varanasi city and Varanasi people
Reviewed September 30, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of best services always.
Warm Regards
Vice President - Brijrama Palace
Responded October 12, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
LEANDROS from United States
Family with young children
Suite
Stayed 3 nights in February 2017
A peaceful, palatial retreat in the middle of hectic Varanasi”
We were lucky enough to call this place home for 3 nights in February and everything about our stay was simply outstanding.
The property is immaculate. It's clean, calm and serene, a complete contrast to what lies beyond the doors!
The restaurant is superb. It's fine dining (with perfectly pressed white linens and silver service) at its best, without the hefty price tag. The menu was varied and offered a good variety of Indian, western and Chinese dishes. Everything we ate was delicious and reasonable.
Our room was immaculate, adorned with beautiful silk accents.
The little extras such as the complementary tea & coffee service in the room, the free ironing service, the high tea served on the terrace overlooking the Ganga just added to the experience.
Finally and most importantly, the service here is exceptional. Everyone at the hotel was professional and friendly, but a special thank you to Rakesh, Rohit, Vaishali & Amok who made our entire experience unforgettable.
Reviewed February 13, 2017
Dear Guest,
Thank you so much for taking time to share your feedback on your experience at Brijrama Palace.
We are delighted to read your review and to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests.
We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
General Manager
Responded December 27, 2017
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
9.6
Exceptional
Edward from United States
Couple
Superior
Stayed 4 nights in April 2018
Magical”
BrijRama is a magical place. Best possible location in Varanasi. Best possible service. The night boat ride (included with room) to see the night ceremonies on the ghats, as well as the "burning ghat", was exceptional. On this boat ride was the best guide we had while in India. The refurbishment of the property is just beautiful. The only slight complaint is the quality of the food in the restaurant. The included breakfast was acceptable, but the one dinner was pretty bad, and quite expensive. But nothing is perfect, so if you are going to Varanasi and have the funds available, you could make no better choice than BrijRama.
Reviewed April 18, 2018
Dear Guest,
Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi and appreciating our services.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them. I regret that you didn't enjoy your one dinner. We would have loved to serve the food as per your taste and requirement had this been shared by you with our Service team. We are always committed to provide warm, efficient & discrete services to our guests.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
10.0
Exceptional
Roger from United Kingdom
Couple
Superior
Stayed 2 nights in March 2018
Exceptional stay”
The whole experience was breath taking. arrival by boat takes some beating. The standard of the hotel, in an historic building is incredible. The team are amazing, we were spoilt from start to finish. Everyone made our stay truly special. Stunning hotel, fantastic team and amazing memories. A massive thank you to everyone at the BrijRama.
Reviewed March 19, 2018
Dear Guest,
Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi and appreciating our services.
It is our sincere endeavor to ensure that our guests carry a memorable experience with them. Team Brijrama is always committed to provide warm, efficient & discrete services to our guests.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
Did you find this review helpful?|
7.6
Very good
Martin from Germany
Couple
Superior
Stayed 2 nights in October 2018
palace but no luxury ”
the building is very impressive, great location for exploring the ghats, BUT rooms are small and nothing special, restaurant very expensive (vegetarian, no alcohol served)
Reviewed October 26, 2018
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9.6
Exceptional
Sunil from Japan
Business traveler
Superior
Stayed 2 nights in September 2018
Excellent!”
Excellent location, food, service and cleanliness. Only due to flooding in river and road blocks, access to the hotel was the problem for business travelers. But still it's worthy !
Reviewed September 08, 2018
Dear Guest,
Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi.
Due to unanticipated rainfall in month of September we have seen an unexpected rise in the river and local administration stopped all boat operations due to safety concerns. We do understand that this becomes a problem for the guests but we always try to make their stay more experiential by adding some other features.
I am delighted to know that you enjoyed our hospitality and our team was able to provide you the warm, efficient & discrete services.
We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services.
Warm Regards
Vice President - Brijrama Palace
Responded September 09, 2018
BrijRama Palace - A Heritage Hotel
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