9.1
Exceptional
/10
(730 reviews)See what guests said
Food & Dining6
View5
Housekeeping2
See map
9.6

Exceptional

Location rating score

Exceptional location
Popular landmarks
Banaras Ghats 120 m
Dasaswamedh Ghat 200 m
Shri Kashi Vishwanath Temple (Golden Temple) 640 m
Manikarnika Ghat 780 m
Assi Ghat 1.86 km
Monkey Temple (Durga Temple) 2.1 km
Sankat Mochan Temple 2.63 km
New Vishwanath Temple 5.87 km
Sarnath 8.55 km
Dhamek Stupa 8.57 km
Nearby landmarks
Kashi Vishwanath Temple 110 m
Banaras Ghats 120 m
Taal Music School 140 m
Sunrise Yoga with Ayush - Varanasi 190 m
International Music Centre Ashram 190 m
Dasaswamedh Ghat 200 m
Ganges River 210 m
The Ganges River 210 m
Zindagi Jewelery Shop 230 m
Astronomical Observatory 310 m
BrijRama Palace - A Heritage Hotel

"Brijrama Palace is beautiful, clean and safe."

Michael - November 11, 2019

Suite - Guestroom BrijRama Palace - A Heritage Hotel
Lobby BrijRama Palace - A Heritage Hotel
Lobby BrijRama Palace - A Heritage Hotel
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Free Wi-Fi
2019

BrijRama Palace - A Heritage Hotel

Munshi Ghat, Darbhanga Ghat, Dashashwmedh, Varanasi, Dasaswamedh Ghat, Varanasi, India, 221001 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Mind - Body
Yoga room
What guests are saying:Read all 730 reviews
Exceptional cleanliness
9.4 rating for cleanliness
Exceptional service
9.4 rating for service
Exceptional reputation
Recommended by 91% of guests
Excellent facilities on premise
8.8 facilities on premise

I travelled in India for 3 weeks and this was the best hotel of the trip (most other hotels were Taj)

Jonathan | November 20, 2019

It was a good value for the money, stunningly beautiful and had great views.

Michael | November 11, 2019

Absolute perfection - staff, facilities, location, everything.

Bryan | April 23, 2019

I also highly suggest hiring a guide for your entire stay.

Meredyth | March 9, 2020

The people, the service, the location were all exemplary.

Jonathan | November 20, 2019

Clean and calm which can be needed in Varanasi.

Meredyth | March 9, 2020

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Varanasi every 30 minutes on Agoda.com
Value for money8.3
Location rating9.6
Nearest airportLal Bahadur Shastri Airport (VNS)
Distance to airport22.1 km

Rooms available at BrijRama Palace - A Heritage Hotel

Grand Deluxe with Airport Transfer
Grand Deluxe with Airport Transfer
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 double bed
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Deluxe Room with One-Way Airport Transfer
Deluxe Room with One-Way Airport Transfer
...
  • Room size: 27 m²/291 ft²
  • Partial lake view
  • 1 double bed & 1 king bed
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Suite
Suite
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed or 2 single be...
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Executive
Executive
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed & 1 king bed
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Deluxe Suite With Two Ways Airport Transfer, 15% discount on food & complimentary mini-bar refill (Varuna Burj)
Deluxe Suite With Two Ways Airport Transfer, 15% discount on food & complimentary mini-bar refill (Varuna Burj)
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room(Nadidhara) with 15% discount on food & complimentary mini-bar refill
Deluxe Double Room(Nadidhara) with 15% discount on food & complimentary mini-bar refill
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Maharajah Suite With Two Ways Airport Transfers, 15% discount on food & complimentary mini-bar refill
Maharajah Suite With Two Ways Airport Transfers, 15% discount on food & complimentary mini-bar refill
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Vasundhara (Includes one way airport transfer, 15% discount on food & complimentary mini-bar refill)
Vasundhara (Includes one way airport transfer, 15% discount on food & complimentary mini-bar refill)
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Dhanurdhara with 15% discount on food & complimentary mini-bar refill
Dhanurdhara with 15% discount on food & complimentary mini-bar refill
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at BrijRama Palace - A Heritage Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to BrijRama Palace - A Heritage Hotel?

BrijRama Palace - A Heritage Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2756 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at BrijRama Palace - A Heritage Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, BrijRama Palace - A Heritage Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Varanasi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at BrijRama Palace - A Heritage Hotel?

BrijRama Palace - A Heritage Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about BrijRama Palace - A Heritage Hotel

  • 10.0
    Exceptional
    "I will say this place is amazing."

    Meredyth | March 9, 2020

  • 10.0
    Exceptional
    Breakfast
    "Breakfast and high tea were both good."

    Michael | November 11, 2019

  • 8.8
    Excellent
    "Rooms were fine."

    Seth | February 3, 2020

Property ranking|Compared to 474 Varanasi properties
See all rankings
Location score
9.6/10
Service score
9.4/10
Cleanliness score
9.4/10
Review score - United States
9.3/10
Better than
99
%
of Varanasi properties
Better than
99
%
of Varanasi properties
Better than
99
%
of Varanasi properties
Better than
99
%
of Varanasi properties
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Overall rating:
9.1
Exceptional
730 reviews
Cleanliness
9.4
Facilities
8.8
Location
9.6
Read all reviews >
What travelers say they love:
Food was great and servers were awesome.
Dharmendra from United States
Family with young children
More about BrijRama Palace - A Heritage Hotel

More about BrijRama Palace - A Heritage Hotel

If what you're looking for is a conveniently located hotel in Varanasi, look no further than BrijRama Palace - A Heritage Hotel. Built in the 18th century by the Royal house of Nagpur with Maratha influence, BrijRama Palace - A Heritage Hotel is considered amongst the oldest structures in Varanasi. Overlooking the Ganges River and surrounded by the vibrant Ghats, this palace is just a stone's throw away from the famous Dasashwamedh Ghat, site of the famous Annual Ganga Aarti.

This 218 years old palace came into possession of one of the oldest and influential families of Varanasi a few decades ago it and was named as BrijRama Palace. Constructed out of solid sandstone from Chunar with beautifully carved Verandha's and Pillars, the BrijRama Palace - A Heritage Hotel is now a luxurious destination for guest from around the world. Guests of the hotel can enjoy on-site features like 24-hour front desk, express check-in/out, currency exchange, coffee shop and 24-hour room service. A truly unforgettable experience at BrijRama Palace - A Heritage Hotel starts with a Bajra ride, a classical Indian wooden boat from Mahishasura Ghat to reach the palace.

All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities such as air-conditioning, free Wi-Fi, satellite/cable channels, seating area and ironing facilities to ensure an unparalleled sense of comfort for the guests. BrijRama Palace - A Heritage Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Varanasi.

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Most talked about facilities

Food & Dining
13 mentions
Housekeeping
2 mentions
Breakfast
1 mention

What they offer

8.8
Excellent
"Beautiful palace on the banks of the Ganges."

Seth | February 3, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Vegetarian

Restaurants on site

Darbhanga
Cuisine:Chinese, Indian, Italian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of BrijRama Palace - A Heritage Hotel from real guests

Overall rating
9.1
Exceptional
From 730 reviews
9.6Location
9.4Service
9.3Cleanliness
Agoda Reviews (247)Booking.com Reviews (483)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.4
Facilities8.8
Location9.6
Service9.4
Value for money8.3
High score for Varanasi
Rating
9+ Exceptional (86)
8-9 Excellent (21)
7-8 Very Good (13)
6-7 Good (2)
<6 Below Expectation (9)
Time of the year
Mar - May (21)
Jun - Aug (37)
Sep - Nov (38)
Dec - Feb (35)
Don't miss out!Users are booking a place in Varanasi every 30 minutes on Agoda.com
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Showing 131 verified guest comments
12345
9.2
Exceptional
Rashmi from India
Group
Superior
Stayed 2 nights in July 2018

Peaceful haven by the Ghats”

Brijrama Palace is a heritage hotel right by the Ghats of Varanasi! Their service and hospitality is outstanding , the location is brilliant - In summary highly recommended. Rain Gods played havoc with our itinerary and all the boats in Varanasi were cancelled due to excessive rain - but the team at Brijrama ensured guests were able to attend the Aarti in the evening, arranged for alternative tours on the road etc!!!! Thanks to the entire team for making our stay comfortable and enjoyable!

Reviewed July 31, 2018

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi and your appreciations for the team. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded August 02, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
JOANNE from United Kingdom
Couple
Superior
Stayed 2 nights in August 2018

Spectacular- the only place to stay in Vanarasi”

Absolutely loved Brijrama Palace. It is located right on the Ganges, even though the river was very high so no boats running (due to a very good monsoon) it was still an amazing experience. When there are no boats, the hotel is accessed via the alleyways (about 20 mins walk). You will not be able to find it yourself but hotel staff will meet you and walk you through the lanes to the hotel. We received a lovely welcome when we arrived and the staff were well trained and very attentive. The attention to detail is wonderful. Spotlessly clean and beautifully restored, the food was great (and safe no worries about Delhi belly). There are lots of little cafes within walking distance but they all looked very basic. So everyone ate in the hotel restaurant. Live music every evening and in the morning. Free high tea, and lots of little extras. The staff take guests to the religious ceremony every evening , only 5 mins walk away & they have an arrangement with a local that guests if brijrama palace can use their roof top to watch rather than being sausages in the crowds which was great. Sitting on the roof in the evening watching all the kites and monkeys was very special Varanasi is fantastic & staying here only made the visit even more special. I did not want to leave .

Reviewed August 08, 2018

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace. We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded August 28, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
Michael from United States
Solo traveler
Superior
Stayed 2 nights in November 2019

Sleep in a palace”

Brijrama Palace is beautiful, clean and safe. It is located on one of the most important ghats in Varanasi and easy walking distance to the other important ghats. It was a good value for the money, stunningly beautiful and had great views. Breakfast and high tea were both good. I recommend you utilized the pick up service. You can't get there by taxi, you can only get to the hotel by boat or on foot and the way on foot is through a maze of tiny alleys where is is impossible not to get lost.

Reviewed November 11, 2019

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace, Varanasi. I am delighted to know that you had a good experience at Brijrama Palace during your stay. Team Brijrama is always committed to consistently providing warm, efficient & discrete services to our guests. We wish to welcome you back at Brijrama Palace, Varanasi and assure you of our best services always. Warm Regards Vice President - Brijrama Palace

Responded December 07, 2019
BrijRama Palace - A Heritage Hotel
9.6
Exceptional
Edward from United States
Couple
Deluxe Double Room(Nadidhara) with 15% discount on food & complimentary mini-bar refill
Stayed 4 nights in April 2018

Magical”

BrijRama is a magical place. Best possible location in Varanasi. Best possible service. The night boat ride (included with room) to see the night ceremonies on the ghats, as well as the "burning ghat", was exceptional. On this boat ride was the best guide we had while in India. The refurbishment of the property is just beautiful. The only slight complaint is the quality of the food in the restaurant. The included breakfast was acceptable, but the one dinner was pretty bad, and quite expensive. But nothing is perfect, so if you are going to Varanasi and have the funds available, you could make no better choice than BrijRama.

Reviewed April 18, 2018

Dear Guest, Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi and appreciating our services. It is our sincere endeavor to ensure that our guests carry a memorable experience with them. I regret that you didn't enjoy your one dinner. We would have loved to serve the food as per your taste and requirement had this been shared by you with our Service team. We are always committed to provide warm, efficient & discrete services to our guests. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
T from India
Family with teens
Executive
Stayed 3 nights in August 2019

Brijrama Palace is an amazing place to stay in Varanasi.Everything about the hotel is awesome.”

The service offered by the staff of Brijrama Palace is extra-ordinary. Each and every staff member makes us feel so good for choosing their hotel.The food served there is just delicious.Though the prices are high, I found it completely worth.Great service and great food is all Brijrama Palace is about.They made my mom's and my stay memorable and satisfactory in Varanasi. God's blessings and our wishes are with the entire staff of Brijrama Palace.Thank you all!

Reviewed August 20, 2019

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace, Varanasi. I am delighted to know that you had a good experience at Brijrama Palace during your stay. Team Brijrama is always committed to consistently providing warm, efficient & discrete services to our guests. We wish to welcome you back at Brijrama Palace, Varanasi and assure you of our best services always. Warm Regards Vice President - Brijrama Palace

Responded October 11, 2019
BrijRama Palace - A Heritage Hotel
9.2
Exceptional
Somasundaram from India
Family with teens
Superior
Stayed 4 nights in December 2018

Great location, amazing property, above all, excellent staff, everyone of them. ”

The Heritage walk organised by the hotel was an eye opener to the history of the place. A few indoor games like chess or pool table would have been good. The driver who took us to Saranath, Dharamraj, was a role model. The Ganga Arti sitting in the hotel's boat on Ganges was surreal! Loved every moment. Food was great. The biggest draw was the way staff interacted with you! One suggestion - must include a tour of the benares silk weaving area. View from the terrace of the property (located at Dasaswamedh Ghat ) particularly in the early morning and at dusk is exhilarating. For the devout, the Kasi Viswanath temple is just 10 minutes from the hotel, makes it easy to do the early morning darshan at 3 AM. Can see visible signs of development in the town, albeit at a calibrated pace that does not disturb the centuries old traditions. It is not just about infra but needs support of visitors too -which is happening but needs time. Great place made all the more attractive by this ho

Reviewed December 19, 2018

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace. I am delighted to know that you had a good experience at Brijrama Palace during your stay. Team Brijrama is always committed to consistently providing warm, efficient & discrete services to our guests. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded January 29, 2019
BrijRama Palace - A Heritage Hotel
9.6
Exceptional
RAKESH from India
Couple
Superior
Stayed 3 nights in February 2019

Pleasantly surprised”

Apprehensively we were taken by their boats to the Ghat of the Hotel. What awaited us was a real pleasant surprise! The first thing that hits u is the staff friendliness, the hotel cleanliness. The rooms are extremely comfortable and toiletries are liberal. Our special thanks to Prem, Aakash,Surojit and Amresh for making our stay memorable. Not to forget Chef Nitin for churning out delicious food from the extensive hotel menus and beyond. My compliments to the Human Resources Team for a motivated staff. Well Done Brijrama Palace Hotel!!! C U soon.

Reviewed February 22, 2019

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi and appreciating us. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am happy to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of even better services. Warm Regards Vice President - Brijrama Palace

Responded February 23, 2019
BrijRama Palace - A Heritage Hotel
8.8
Excellent
rafe from Singapore
Couple
Superior
Stayed 2 nights in May 2018

Relaxing despite the heat and crowds”

The hotel is luxurious and accommodating with a 14th-century Mughal India presence. The furniture and architecture certainty do not feel cheap. From the interior design to the crew's kurta uniform and the musical performances, the management of the entire hotel is superbly well put together. The crew were also extremely polite and courtesy we really felt like royalty. All of the snacks in the room were complimentary, and everyday we had a change of complimentary indian sweets. The only bad thing that really put us off is how the hotel operates their transportation services. Varanasi train station is only 15minutes away to the harbour (Raj Ghat, where the hotel fetch you to the hotel with a complimentary boat ride) while Varanasi Airport is 1hour away, yet charging the same price. Overall, it was still a good holiday, made even more wonderful with friendly crew. Special shoutout to Shubum :)

Reviewed May 13, 2018

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace. We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
terje from United States
Solo traveler
Superior
Stayed 2 nights in July 2018

Perfection!”

I loved my stay to Brijrama Palace! The location on riverside is excelent to see Varanasi. Hotel has beautiful architecture and service is exceptional! Very helpful, professional staff and great hospitality!

Reviewed July 20, 2018

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded July 30, 2018
BrijRama Palace - A Heritage Hotel
9.6
Exceptional
Elisabeth from Belgium
Solo traveler
Deluxe Double Room(Nadidhara) with 15% discount on food & complimentary mini-bar refill
Stayed 2 nights in August 2018

Peaceful silence, beautiful setting and excellent service.”

I flew in from Mumbay for only 2 nights. As from AirPort pick-up till drop off all the services provided by the hotel were impeccable. This gave me the opportunity to focus on my goal: learning about Varanasi. After spending intense time outside coming back to the hotel was like entering an oasis. Clean comfortable room, amazing surrounding and decoration, access to terraces viewing the river Ganges and the small Ghatt, elegant restaurant with very good kitchen (vegetarian, no alcohol) , some live music and dance performance in the evening and yoga in the morning! This ancient palace is about beauty not luxury and so it is not in contrast with its surrounding but is in perfect harmony with it. The staff was professional and very helpfull and friendly. The service smooth. Travelling alone, I felt safe. The bill was correct. This is not a cheap hotel but you get value for the money. I found it worthwhile.

Reviewed August 31, 2018

Dear Guest, Thank you so much for taking the time to write such a wonderful review on your experience at Brijrama Palace, Varanasi and your appreciations for the team. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded September 09, 2018
BrijRama Palace - A Heritage Hotel
9.2
Exceptional
Jenny from United Kingdom
Couple
Superior
Stayed 3 nights in August 2019

Luxury amid the chaos”

We booked 3 nights here at the end of a month in India for a bit of luxury and it definitely delivered. The staff are wonderful, so efficient, friendly and polite- nothing is to much for them. Our room came with an excellent complimentary breakfast, afternoon tea, fruit platter, mini bar and tea and coffee room service for each day of our stay- lots of extra perks for one of the more affordable rooms ! The spa also offered us a complimentary foot massage and we made use of the fitness centre. The front desk organised us a walking tour ( heritage tour) which we would highly recommend - the guide was excellent. Best we experienced in India. As it was monsoon season the river was too high for us to enjoy the boat ride to the hotel and it can be tricky to find on foot as it is in the maze of old town Varanasi , hence 4 star for location, and would be nice to have a swimming pool, hence 4 for facilities.

Reviewed August 27, 2019

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am happy to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again. Warm Regards Vice President - Brijrama Palace

Responded October 11, 2019
BrijRama Palace - A Heritage Hotel
8.8
Excellent
Amitava from Singapore
Family with teens
Superior
Stayed 2 nights in July 2018

Great Hotel”

The location on the main Dashwamedha Ghat is outstanding and the hotel arranges boat trips with its private boats on the Ganges. We enjoyed the spectacular Ganga Arati in the evening which the hotel offers on a complimentary basis to all guests. The rooms are fitted well with excellent bed linen, cupboard space and are comfortable. The breakfast and the high tea were also nice . The people in the hotel across all functions were warm , Meeting our needs and have exceptional attitude ( particularly Mr Akash their Hotel Guide). It’s the best Varanasi has to offer and among our best experiences in Asia

Reviewed July 19, 2018

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we are able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded July 20, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
smriti
Couple
Executive
Stayed 3 nights in August 2018

Unbeatable location! The property is small and beautiful and the service is fantastic. ”

We had a wonderful stay at the hotel. Service and location are great. During monsoon, the elevator from the base of the ghats to the top aren’t operational due to high water levels, so access may be an issue for the elderly & young children. There are steps to go up- but we did see a lot of elderly people navigating them successfully. The hotel provides free boat rides to either ends of the ghat- from where you can carry on your journey either by foot or car/Tuk tuk. Apart from visiting the temples, must see the Ganga Arti (hotel arranged for a boat at no extra charge). This is a vegetarian hotel (eggs can be requested) and they have a great spread for breakfast. Our package includes dinner as well- and there are many options to choose from!

Reviewed August 19, 2018

Dear Guest, Thank you so much for your appreciations and taking time to share your feedback on your experience at Brijrama Palace. We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded August 28, 2018
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
Shanti from United States
Couple
Superior
Stayed 2 nights in August 2019

Brijrama is the place to stay to get the true experience of Banaras..”

Excellent food, very courteous staff , felt like family, live music, royal palace and loved the artifacts and views . Brijrama is the place to get the ultimate experience of Banaras.. Will be back soon..

Reviewed August 26, 2019

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am happy to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again. Warm Regards Vice President - Brijrama Palace

Responded October 11, 2019
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
Roger from United Kingdom
Couple
Superior
Stayed 2 nights in March 2018

Exceptional stay”

The whole experience was breath taking. arrival by boat takes some beating. The standard of the hotel, in an historic building is incredible. The team are amazing, we were spoilt from start to finish. Everyone made our stay truly special. Stunning hotel, fantastic team and amazing memories. A massive thank you to everyone at the BrijRama.

Reviewed March 19, 2018

Dear Guest, Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi and appreciating our services. It is our sincere endeavor to ensure that our guests carry a memorable experience with them. Team Brijrama is always committed to provide warm, efficient & discrete services to our guests. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded May 24, 2018
BrijRama Palace - A Heritage Hotel
8.8
Excellent
alessandro from Italy
Couple
Superior
Stayed 1 night in August 2018

Dulcis in fundo : one expencive night in Varanasi (please no more then 1 )”

it was our last night in india (chosed Varanasi as last stop) after a night in a train "1class A / C" . We wanted to "abound" and sleep the last night ... comfortable. At arrival they served tea and snaks and the amenities are good. The structure is beautiful a reconstruction of some old ruins castle. The staff is friendly and attentive (if you manage to be nice to the waiters at breakfast they can suggest you some good typical dishes ). We took advantage of the free boat transfer on arrival and when we left. Excellent option. Getting there by land with big suitcases would have been a bit problematic. We did not have to organize the boat walk on the ganghe and it was also included the boat visit to the Arti ceremony (in any case, rather cheap activities if you organize yourself at the moment) and we were delighted by a beautiful evening dance inside the hotel. These small attentions, especially the dance show, made us forget the price that was the most expencive of all our 2 weeks

Reviewed September 19, 2018

Dear Guest, Thank you so much for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests carry a memorable experience with them and I am delighted to know that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of best services always. Warm Regards Vice President - Brijrama Palace

Responded October 12, 2018
BrijRama Palace - A Heritage Hotel
8.8
Excellent
SERGE from France
Couple
Suite
Stayed 2 nights in April 2017

Excellent location”

An excellent place to stay in Varanasi. Staff were very good, friendly and professional during our 3 days stay. The room was comfortable although a bit small, with good WiFi and complementary mini bar. We only encountered 2 problems. It looked like reception forgot to arrange our airport transfer when we left. We were given a second class taxi (not their own hotel car) which was just big enough to squeeze 2 passengers with our luggage but we still paid the full price. Also, reception called during boat transfer to say they'd forgotten to charge us for a river ride we had the day before (a line on the bill still mentioned a boat ride on the 12th) so we had to pay cash. Fortunately we had enough money on us but this could have been a problem later on if we had needed the cash at the airport.

Reviewed April 17, 2017

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace. My sincere apology for the inconvenience due to confusion regarding the BOat ride payment. We had to book another Taxi for you since Hotel cab which was on the way to Rajghat (Pick up point) got stuck in Jam. To avoid any delay we had booked another cab. We are happy that you have enjoyed your stay at Brijrama Palace. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards General Manager

Responded December 27, 2017
BrijRama Palace - A Heritage Hotel
9.6
Exceptional
Jawahar from United Arab Emirates
Group
Superior
Stayed 2 nights in August 2018

Exceptional”

Apart from a star hotel,this Brij Rama palace has given some unique feeling which is to be felt personally. The most welcome feather is that the location of the hotel which is in the banks, of Holy Ganges.The staffs from the chauffeur,cruise staff house keeping,restaurant staff,security,manager,everyone is to be appreciated.My stay( 21.08.18-23.08.18) in the palace will always be in my good remembrance. Regards, Kamaraj.K

Reviewed August 24, 2018

Dear Guest, Thank you so much for taking time to share your feedback on your experience at Brijrama Palace. We are delighted to know that you have enjoyed your stay at Brijrama Palace. At Brijrama Palace we are committed to consistently providing warm, efficient & discrete services to our guests. We look forward to welcome you back at Brijrama Palace, Varanasi and assure you of our best services. Warm Regards Vice President - Brijrama Palace

Responded September 09, 2018
BrijRama Palace - A Heritage Hotel
8.8
Excellent
Shizuka from Japan
Family with young children
Superior
Stayed 2 nights in August 2017

Great experience!”

They had just started for last year so I think they are still trying to settle the total service system. They need to improve especially food. It was fine and safe but not outstanding or sophisticated, still home style level, and service was patchy, some of them were thoughtful on details, some of them were not. There are a great receptionist, Mr. Sandeep, and a great head waiter, Mr.Shann.Their services was outstanding!! The premises was one of the kinds ! They only changed 25% from original the palace so it was not modern fancy like other 5 stats hotel but well done and loved it however we need to climb steel staircases. ( The outside elevator was out of order due to flood at the time ) Also, their gift shop has amazing selections !! Since the owner has the textile factory, they have original and high quality of shawls and Indian traditional. I'd love to come back there and hope to see their improvement.

Reviewed August 13, 2017

Dear Guest, Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests enjoy their stay with us and carry a memorable experience with them. Your concerns and suggestions are invaluable and we will certainly look into them for an even better experience for all our guests. We look forward to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards General Manager

Responded December 27, 2017
BrijRama Palace - A Heritage Hotel
10.0
Exceptional
Tracy from Canada
Couple
Superior
Stayed 3 nights in October 2017

Thrilled by this boutique hotel”

Special in all the little details, activities, common areas and client care. Love this place! The only heads up I want to share is that if you arrive by taxi, you must walk a busy and chaotic block with your luggage as the road is not accessible by taxi. Don't let a local mislead you and walk you all over the little alleys after a hectic day of travel. Go the direct route which the taxi driver can advise on. As well the hotel is happy to pick you up and boat you down to the palace. Note that their phone number is wrong in the booking confirmation - but easy to google.

Reviewed November 04, 2017

Dear Guest, Thank you for taking the time to write a review on your experience at Brijrama Palace, Varanasi. It is our sincere endeavor to ensure that our guests enjoy their stay with us and carry a memorable experience with them and we are delighted to read that you had a wonderful stay with us. Team Brijrama is always committed to provide warm, efficient & discrete services to our guests. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of our best services. Warm Regards General Manager

Responded December 27, 2017
BrijRama Palace - A Heritage Hotel
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