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Above average



based on 1866 reviews
  • Cleanliness 5.4
  • Location 6.4
  • Room Comfort/Standard 5.8
  • Service 5.8
  • Value for money 6.4
  • Food/Dining 5.4
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wan from Malaysia
Groups
Family Deluxe
Stayed 2 nights in June 2014
so bad, old hotel at chow kit road, need repair
chip and bad
Reviewed September 02, 2014
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Abdurrahman from Pakistan
Families with young children
Superior
Stayed 2 nights in August 2014
Value for money, untrained staff, NO WiFi in rooms
Value for Money, Key Location (20 minutes walk to Petronas Towers), Got what specially requested
We stayed for two nights. Overall good experience. Good city views. No doubt value for money. Room was clean however we encountered a little insect on our bed a couple of times. Definitely needed some renovations. Room refrigerator was not working and when complained, the receptionist said "Sir! I'm sending maintenance staff" and wow absolutely nothing happened!!! Staff also needed some training n should learn to smile. Complimentary coffee n tea (one sachet each) was provided daily however, the hotel knew that the guest was a couple (both of us drink coffee). I don't know how much they saved by doing so but what I know is they lost a lot a goodwill as this also reflects management's approach. When tried to order meal from Hotel kitchen the response was "we are all out because we had a seminar and participants were many". A good hotel would always manage such situations. I was so tired of all day rush and work but had to leave the hotel for nearby restaurant in scorching heat at 3:30pm. But the good news is that hotel is located near lots of restaurants. Variety of Chicken curries from Restaurant Mehran (which is actually across the main road under the bridge) are highly highly recommended.
Reviewed September 02, 2014
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Marie from France
Families with young children
Family Deluxe
Stayed 2 nights in July 2014
,
swimming pool; transportations
Reviewed September 01, 2014
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Zakaria from Malaysia
Business travelers
Superior
Stayed one night in August 2014
Value for money
Accessibility
Good
Reviewed August 31, 2014
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Khairul from Malaysia
Business travelers
Superior
Stayed one night in August 2014
Ok
Ok
Reviewed August 30, 2014
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Mohammad from Malaysia
Families with young children
Superior
Stayed one night in April 2014
my 1st & my last
It was located very near to the favourite local shopping places.
The hotel was old amd not properly maintain. Hope the there will be improvement.
Reviewed August 26, 2014
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Shahfared from Malaysia
Couples
Superior
Stayed one night in August 2014
Good for foreigner.
Large room. Good money value. In KL.
Great.. large room for a cheap price..
Reviewed August 25, 2014
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Nurul from Malaysia
Families with older children
Family Deluxe
Stayed one night in September 2013
Not a good choice
Staff
its not a good choice for your holiday accomodation
Reviewed August 24, 2014
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TAIWU from Taiwan
Families with young children
Superior
Stayed one night in August 2014
Brisdale Hotel
good
Reviewed August 17, 2014
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Delvin from Singapore
Families with young children
Family Deluxe
Stayed one night in August 2014
worst experiance
location, shopping and near by food stalls. every thing good is actually outside the hotel.
my worst hotel experiance so far. there were cockroaches in the room. the bed sheets were stained.the tv remote dosen't work. the aircon the counter staff were ok but the security were very rude and unfriendly. i wonder how this place got 3 star. will never recommend this place to anyone.
Reviewed August 14, 2014
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