superb service”

we love the view from the balcony. the staff were very friendly especially the reception named Catherina and breakfast served was perfect. the room and toilet were clean. zermatt is a pretty small town and its easy to find the hotel. we recommend this hotel for future customers of bristol hotel.

Wonderful stay! :)”

I stayed here during September where it's in low season in Zermatt view room so this is a late review . I enjoyed my stay here, the reception is always so friendly and willing to help, felt the great hospitality throughout. Instead of a hotel, i say this place feels like home with its cozy and homely feeling. the breakfast selection was good , having stayed in switzerland for 2 weeks in different hotels, felt that the cheese selections here have a wide selection. The room was spacious where i can open up my two huge suitcase inside with lots of space. Room and toilet are clean and organised when i stepped in. Would love to stay here again when back in zermatt! Thank you for the great job!

Great choice for Zermatt, especially the view”

We selected the deluxe room wtih Matterhorn view. During our stay, we get to see the peak from our balcony in the evening then wake up to see it again in the morning. This highlight already makes us feel we got our money worth. The staff are helpful and friendly. The location is not too far to walk from train station and the hotel has a taxi service to help transport guests and baggage to and from the hotel. The room was reasonably large and comfortable. The breakfast was quite simple but the fun part is how they let us boil the eggs or make pancakes for ourselves. We would most likely choose Bristol Hotel again if we revisited Zermatt.

Exceptional”

The Bristol Hotel was clean, comfortable, and close to everything we wanted to see. The staff was friendly and helpful!! I would recommend the Bristol Hotel to those traveling to Zermatt!!

Well located and very convenient ”

Nice short stay at Hotel Bristol. It is located right in the middle of the town, close to electric bus. Can easily walk around town anyway. They work with and are close to a ski / bike rental shop where we got a discount. A small convenience store below was great too. They were helpful in arranging shuttle to and from train station. I didn't get to enjoy the sauna facilities but they looked nice. Good spread at breakfast and you can make your own eggs, pancakes and waffles fresh. Staff was generally friendly but they didn't provide too much detail responses leaving me with more questions and I had to go to figure things out myself - unlike what I read on the previous reviews which was a little disappointing. The one major issue I had was that the "one" bed was still two different mattresses and comforters, and the mattress was not well supported so I left the hotel with quite a sore back.

Great hotel in great location.”

The Bristol Hotel is an easy 10 to 15 minute walk from the Train Station. If you only have carry-on luggage, don't bother with a taxi, and enjoy the stroll up main street, turn left at the big church, walk across the small bridge and you are there. This bridge, which is just on the Bristol's doorstep, is the choice of many photo enthusiasts who gather anxiously each morning before sun up to capture the magnificent Matterhorn soaking up the sun's first rays. Make sure you check out -2 level which has a sauna / hot tub, as well as great photos of mountain ascents by the owner.

First time in Zermatt”

I visited Zermatt to see Matterhorn and stayed 2 nights at the hotel. Hotel manager welcomed me and walked me to the room. At first red carpet and hallway looked a but old that I got worried. But when the door opens it’s another story! Room is decorated with white furnitures and everything looked simple and nice. Bathroom, I was surprised that they could manage to keep it very clean. Bath tub was squeaky clean! Also rooms were kept in nice and warm temperature. From the terrace I could see Matterhorn which was great. I strongly suggest to see Matterhorn when it lights up gold in the sunrise. I really enjoyed the stay and staff were all nice and friendly. I will definitely go back to this hotel for stays in Zermatt!

Great hotel with great stuffs!!!! ”

The hotel staffs and utilities are great!!!!!!!! Since we were there in the low season (May), the hotel offered us the room with Matterhorn view. We could see the Matterhorn from our window when we woke up, just nice and wonderful.... Also the hotel provided the shuttle service (golf car) from the train station to the hotel (free of charge). This is really worth the money.... and for sure if we go to Zermatt again, we would stay here!!! :)

Lovely hotel with great service.”

this is a hotel run by a couple with children. it has a very homely feel to it. they have a kids room to keep the children entertained with videos games, movies, books etc at the lobby. there's jaccuzzi and sauna at the basement. the room is very spacious for a family of 4.design is clean cut, no fuss, simple but cozy and with modern amenities, just like swiss style. the front desk assistant was also very nice and helpful to give suggestions on where to go and what to do in zermatt.

Great Experience”

Was given a free upgrade to a mountain view room. Rooms are just about the right size to chill and relax. Rooms are clean and there is a ski rental shop just right next to the hotel that will provide discount to hotel occupants. The owner and staff are very friendly and they answer to any queries you have about Zermatt. For example, the best places for food and skiing.

Excellent”

👍 All staff were helpful and friendly!! Thanks for making us feel at home! 👍 Complimentary spa. 👍 Complimentary ride to the Zermatt Bahnoff upon checkout. 👍 Great breakfast buffet. 👍 Provides anti-slip mats upon request in case guests find the bathtub slippery. 👍 Mountain-view. Do note that one side of the hotel rooms face the Matterhorn while the other side of the hotel rooms don't. 👍 Spacious room, given that hotel rooms in Switzerland generally tend to be small. 👎 Would be great if the hotel provides slippers.

Highly Recommend!!”

We had a wonderful time staying in a hotel room with the best view of Matterhorn. The hotel was very close to the town, and all the staffs were extremely friendly :) Breakfast was also fine. We definitely would stay here again next time we visit Zermatt.

best place to enjoy Mattehorn”

It’s a little bit far from the station but that’s the good point to enjoy Mattehorn. In the room with Mattehorn view, it was perfect! The hotel provides pickup service for free. Sauna was also wonderful! If I visit Zermatt again, I’ll choose this hotel!

Nice n sweet hotel”

The staffs are very nice and welling to help. They treat their customers like a family,although this is not a five starts hotel but if you need a sweet n clean place to stay , bristol is a good choice for you!!

Wonderful hotel”

It was a wonderful stay we had in Bristol. The room was great, staff were friendly, the wifi was strong. Breakfast was wonderful as well. Wide variety of bread cheese cereals and other stuffs. Would definitely stay again

excelent hotel”

Last time I was in Zermatt is 30 years ago and lots of things have happen to this little hide away. Lots of nice shops are there today, everything from Chocolate makers to nice clothing. The slopes are very nice and quiet easy to ski in, but without Cervinia on the other side skiing could be a bit boring after a couple of days. Money wise there may be a good idea to stay in Cervinia and ski to Zermatt as prices are more friendly there, but on the other hand you will miss the charm of Zermatt.

Nice matterhorn view from the room”

Pros: The hotel is just 10 mins walk to the train station though at first you will be shocked of the pick up transfer ride offer by the hotel as the ride will making a big round before reaching a hotel because in zermatt some road is not allow to travel by the vehicle. The Zermatt main street is just a 3mins away from the hotel where you can do all the shopping. The room come with the matterhorn view which is the best part of all. Cons: The breakfast varieties is not much hence, you have not much to choose from. I would definitely book this hotel again the next time i am back to switzerland. A wonderful place with wonderful people!

Good hotel, great service.”

The Bristol is a good hotel for skiers. Located next to the ski bus, albeit down some steps, it is mid way between the ski train and Matterhorn Paradise with Sonnegga in bewteen the hotel and ski train. The hotel is 5 minues walk from the top of the main street for bars and the staff are very friendly. I have now stayed there twice.

Enjoyed holiday .... good hotel”

Our room has a very nice view. It was supposed to be summer but was raining and cold when we arrived in Zermatt. Room was cold and staff was very helpful to loan us a portable heater. Nice and helpful reception and restaurant staff. We enjoyed our 2 night stay at Bristol Hotel.

Matterhorn view is excellent”

Nice staff, clean room, good view, tasty breakfast, what could you ask more. We would definitely stay here again if we visit Zermatt in the future.