8.8
Excellent
/10
(1,404 reviews)See what guests said
View29
Breakfast21
Housekeeping20
See map
8.6

Excellent

Location rating score

Excellent location
Popular landmarks
Mountaineers' Cemetery 130 m
Matterhorn Museum 210 m
The Matterhorn 210 m
Stoked Zermatt 270 m
European Snowsport Zermatt Ski School 450 m
Summit Ski & Snowboard School 560 m
Sunnegga 1.76 km
Riffelsee Lake 4.05 km
Gornergrat 4.81 km
Matterhorn Glacier Paradise 9.16 km
Nearby landmarks
Mountaineers' Cemetery 130 m
St. Mauritius Church 190 m
Matterhorn Museum 210 m
The Matterhorn 210 m
Hinterdorfstrasse 240 m
Stoked Zermatt 270 m
OLMO Zermatt 330 m
Chocolaterie Laderach 340 m
Lindt Chocolate Shop Zermatt 340 m
Metzgerei Bayard 440 m
Bristol Hotel

"Clean room, shuttle bus service just use free phone booth near bretzel shop at zermatt banhof , can shower after checkout when back from hiking"

Rapeepan - July 6, 2019

Single Room with Mountain View Bristol Hotel
Lobby Bristol Hotel
Lobby Bristol Hotel
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Free Wi-Fi

Bristol Hotel

Schluhmattstrasse 3, Uferweg Area, Zermatt, Switzerland, 3920 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 1,404 reviews
Exceptional reputation
Recommended by 93% of guests
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.9 rating for service
Excellent comfort
8.7 room quality and comfort

Clean rooms, cosy and beautiful lobby and very friendly staff.

Ozgur | December 29, 2019

  • 530 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Balcony/terrace

  • Bar

  • Table tennis

Value for money8.5
Distance to city center0,2 km
Location rating8.6
Nearest airportAosta Valley Airport (AOT) - Italy
Distance to airport43.0 km

Rooms available at Bristol Hotel

8.7
Excellent
Room comfort & quality
2-Bedroom Apartment
2-Bedroom Apartment
...
  • Room size: 94 m²/1012 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Apartment Liskamm
Apartment Liskamm
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 queen bed & 1 sofa bed
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1-Bedroom Apartment
1-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Double Room with Matterhorn View
Double Room with Matterhorn View
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds and 1 queen b...
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Apartment  Pollux
Apartment Pollux
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
Enter dates to see prices
Small Double Room with Mountain View
Small Double Room with Mountain View
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 double bed
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Single Queen Bed
Single Queen Bed
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 queen bed
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Queen Double Room
Queen Double Room
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 queen bed
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Double Room Deluxe with Matterhorn View
Double Room Deluxe with Matterhorn View
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 double bed
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Double Standard Mountain View
Double Standard Mountain View
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Bristol Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Bristol Hotel?

A stay at Bristol Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel.

What is the smoking policy at Bristol Hotel?

Bristol Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Bristol Hotel

  • 8.8
    Excellent
    Location

    "Strategic location of the hotel which allow you to see Matterhorn from room during good weather."

    YONG

    |

    November 9, 2019

  • 8.4
    Excellent
    Staff 

    "Staff is very friendly and responds fast to your questions and request as well!"

    KIT

    |

    June 3, 2019

  • 10.0
    Exceptional

    "Room is decorated with white furnitures and everything looked simple and nice."

    Min

    |

    October 11, 2019

Property ranking|Compared to 467 Zermatt properties
See all rankings
Room comfort score
8.7/10
Review score - United States
8.8/10
Value for money score
8.5/10
Location score
8.6/10
Better than
99
%
of Zermatt properties
Better than
98
%
of Zermatt properties
Better than
96
%
of Zermatt properties
Better than
96
%
of Zermatt properties
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Overall rating:
8.8
Excellent
1,404 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
The room is pretty clean and the breakfast is above average ...
Chi from Hong Kong
Solo traveler
More about Bristol Hotel

More about Bristol Hotel

This luxurious hotel is located just a short drive from the main airport and is close to major skiing areas and popular shopping centers. The hotel houses stylish and cozy guestrooms complete with excellent amenities and comfortable furnishings. The Bristol Hotel houses an excellent international restaurant, and there is a great selection of local cafes around the area. There is also a fully equipped fitness center for guests to take advantage of complete with all the latest exercise equipment. The hotel is ideally situated within walking distance to many of the areas best activities which makes the hotel popular with people visiting the area for skiing and hiking.

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Most talked about facilities

Breakfast
27 mentions
Housekeeping
16 mentions
View
12 mentions
Internet
6 mentions

What they offer

8.4
Excellent

"The hotel can arrange free arrival pickup and also departure..."

KIT

|

June 3, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Vegetarian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Bristol Hotel from real guests

Overall rating
8.8
Excellent
From 1404 reviews
9.1Cleanliness
9.1Location
9.0Service
Agoda Reviews (423)Booking.com Reviews (981)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality8.7
Service8.9
Value for money8.5
High score for Zermatt
Rating
9+ Exceptional (130)
8-9 Excellent (74)
7-8 Very Good (60)
6-7 Good (18)
<6 Below Expectation (12)
Time of the year
Mar - May (59)
Jun - Aug (114)
Sep - Nov (87)
Dec - Feb (34)
All guests (423)
All room types
All languages

Show reviews that mention 

Showing 294 verified guest comments
12345
10.0
Exceptional
Nurliana from Singapore
Couple
Small Double Room with Mountain View
Stayed 2 nights in August 2017

superb service”

we love the view from the balcony. the staff were very friendly especially the reception named Catherina and breakfast served was perfect. the room and toilet were clean. zermatt is a pretty small town and its easy to find the hotel. we recommend this hotel for future customers of bristol hotel.

Reviewed August 18, 2017
9.3
Exceptional
Rosy from Singapore
Couple
Small Double Room with Mountain View
Stayed 3 nights in September 2015

Wonderful stay! :)”

Cozy,friendly,spacious

I stayed here during September where it's in low season in Zermatt view room so this is a late review . I enjoyed my stay here, the reception is always so friendly and willing to help, felt the great hospitality throughout. Instead of a hotel, i say this place feels like home with its cozy and homely feeling. the breakfast selection was good , having stayed in switzerland for 2 weeks in different hotels, felt that the cheese selections here have a wide selection. The room was spacious where i can open up my two huge suitcase inside with lots of space. Room and toilet are clean and organised when i stepped in. Would love to stay here again when back in zermatt! Thank you for the great job!

Reviewed November 17, 2015
8.3
Excellent
Sitas from Thailand
Couple
Double Room Deluxe with Matterhorn View
Stayed 1 night in November 2014

Great choice for Zermatt, especially the view”

Matterhorn view from room, nice adn friendly service, reasonable price

We selected the deluxe room wtih Matterhorn view. During our stay, we get to see the peak from our balcony in the evening then wake up to see it again in the morning. This highlight already makes us feel we got our money worth. The staff are helpful and friendly. The location is not too far to walk from train station and the hotel has a taxi service to help transport guests and baggage to and from the hotel. The room was reasonably large and comfortable. The breakfast was quite simple but the fun part is how they let us boil the eggs or make pancakes for ourselves. We would most likely choose Bristol Hotel again if we revisited Zermatt.

Reviewed November 29, 2014
10.0
Exceptional
Jennifer from United States
Family with teens
Quadruple Room
Stayed 2 nights in November 2017

Exceptional”

The Bristol Hotel was clean, comfortable, and close to everything we wanted to see. The staff was friendly and helpful!! I would recommend the Bristol Hotel to those traveling to Zermatt!!

Reviewed December 01, 2017
9.2
Exceptional
Joyce from Hong Kong
Couple
Small Double Room with Mountain View
Stayed 2 nights in August 2019

Well located and very convenient ”

Nice short stay at Hotel Bristol. It is located right in the middle of the town, close to electric bus. Can easily walk around town anyway. They work with and are close to a ski / bike rental shop where we got a discount. A small convenience store below was great too. They were helpful in arranging shuttle to and from train station. I didn't get to enjoy the sauna facilities but they looked nice. Good spread at breakfast and you can make your own eggs, pancakes and waffles fresh. Staff was generally friendly but they didn't provide too much detail responses leaving me with more questions and I had to go to figure things out myself - unlike what I read on the previous reviews which was a little disappointing. The one major issue I had was that the "one" bed was still two different mattresses and comforters, and the mattress was not well supported so I left the hotel with quite a sore back.

Reviewed September 04, 2019
8.7
Excellent
John from Canada
Solo traveler
Single Room with Mountain View
Stayed 3 nights in June 2014

Great hotel in great location.”

Friendly staff, view of the Matterhorn, nice breakfast.

The Bristol Hotel is an easy 10 to 15 minute walk from the Train Station. If you only have carry-on luggage, don't bother with a taxi, and enjoy the stroll up main street, turn left at the big church, walk across the small bridge and you are there. This bridge, which is just on the Bristol's doorstep, is the choice of many photo enthusiasts who gather anxiously each morning before sun up to capture the magnificent Matterhorn soaking up the sun's first rays. Make sure you check out -2 level which has a sauna / hot tub, as well as great photos of mountain ascents by the owner.

Reviewed June 15, 2014
10.0
Exceptional
Min from Hong Kong
Solo traveler
Small Double Room with Matterhorn View
Stayed 1 night in September 2019

First time in Zermatt”

I visited Zermatt to see Matterhorn and stayed 2 nights at the hotel. Hotel manager welcomed me and walked me to the room. At first red carpet and hallway looked a but old that I got worried. But when the door opens it’s another story! Room is decorated with white furnitures and everything looked simple and nice. Bathroom, I was surprised that they could manage to keep it very clean. Bath tub was squeaky clean! Also rooms were kept in nice and warm temperature. From the terrace I could see Matterhorn which was great. I strongly suggest to see Matterhorn when it lights up gold in the sunrise. I really enjoyed the stay and staff were all nice and friendly. I will definitely go back to this hotel for stays in Zermatt!

Reviewed October 11, 2019
9.7
Exceptional
Nichalee from Thailand
Business traveler
Stayed 2 nights in May 2011

Great hotel with great stuffs!!!! ”

Hotel staffs are really helpful :)

The hotel staffs and utilities are great!!!!!!!! Since we were there in the low season (May), the hotel offered us the room with Matterhorn view. We could see the Matterhorn from our window when we woke up, just nice and wonderful.... Also the hotel provided the shuttle service (golf car) from the train station to the hotel (free of charge). This is really worth the money.... and for sure if we go to Zermatt again, we would stay here!!! :)

Reviewed July 04, 2011
9.3
Exceptional
HEUY from Malaysia
Family with young children
Stayed 1 night in December 2011

Lovely hotel with great service.”

Walking distance to main shopping street.

this is a hotel run by a couple with children. it has a very homely feel to it. they have a kids room to keep the children entertained with videos games, movies, books etc at the lobby. there's jaccuzzi and sauna at the basement. the room is very spacious for a family of 4.design is clean cut, no fuss, simple but cozy and with modern amenities, just like swiss style. the front desk assistant was also very nice and helpful to give suggestions on where to go and what to do in zermatt.

Reviewed December 22, 2011
9.3
Exceptional
MARK from United Kingdom
Group
Small Double Room with Mountain View
Stayed 2 nights in December 2015

Great Experience”

Mountain view, Great food and great location

Was given a free upgrade to a mountain view room. Rooms are just about the right size to chill and relax. Rooms are clean and there is a ski rental shop just right next to the hotel that will provide discount to hotel occupants. The owner and staff are very friendly and they answer to any queries you have about Zermatt. For example, the best places for food and skiing.

Reviewed December 27, 2015
8.4
Excellent
Yvonne from Singapore
Group
Small Double Room with Mountain View
Stayed 1 night in May 2017

Excellent”

👍 All staff were helpful and friendly!! Thanks for making us feel at home! 👍 Complimentary spa. 👍 Complimentary ride to the Zermatt Bahnoff upon checkout. 👍 Great breakfast buffet. 👍 Provides anti-slip mats upon request in case guests find the bathtub slippery. 👍 Mountain-view. Do note that one side of the hotel rooms face the Matterhorn while the other side of the hotel rooms don't. 👍 Spacious room, given that hotel rooms in Switzerland generally tend to be small. 👎 Would be great if the hotel provides slippers.

Reviewed May 08, 2017
10.0
Exceptional
DONGSEOUNG
Family with teens
Double Room with Matterhorn View
Stayed 1 night in April 2019

Highly Recommend!!”

We had a wonderful time staying in a hotel room with the best view of Matterhorn. The hotel was very close to the town, and all the staffs were extremely friendly :) Breakfast was also fine. We definitely would stay here again next time we visit Zermatt.

Reviewed April 06, 2019
9.6
Exceptional
Sunpyo from South Korea
Solo traveler
Single Room with Mountain View
Stayed 2 nights in November 2017

best place to enjoy Mattehorn”

It’s a little bit far from the station but that’s the good point to enjoy Mattehorn. In the room with Mattehorn view, it was perfect! The hotel provides pickup service for free. Sauna was also wonderful! If I visit Zermatt again, I’ll choose this hotel!

Reviewed November 09, 2017
9.0
Exceptional
Sherry from Taiwan
Family with teens
Triple Room
Stayed 3 nights in April 2013

Nice n sweet hotel”

Service, cleaness, and the location is also very easy to reach every direction

The staffs are very nice and welling to help. They treat their customers like a family,although this is not a five starts hotel but if you need a sweet n clean place to stay , bristol is a good choice for you!!

Reviewed May 03, 2013
9.7
Exceptional
Zhong from Singapore
Couple
Small Double Room with Mountain View
Stayed 2 nights in March 2016

Wonderful hotel”

The view is simply amazing. The staff were really friendly and helpful

It was a wonderful stay we had in Bristol. The room was great, staff were friendly, the wifi was strong. Breakfast was wonderful as well. Wide variety of bread cheese cereals and other stuffs. Would definitely stay again

Reviewed March 16, 2016
8.0
Excellent
Michael from Sweden
Solo traveler
Stayed 8 nights in January 2010

excelent hotel”

The hotel staff was very friendly with a good breakfast and a nice dinner accompanied with a fine wine list to moderate prices. The position of the hotel, with the last bus stop on the front, makes the location excellent.
Even if the dinner was very nice I still think a slightly more robust dinner would be more appreciated after a hard day in the sloop. The ambition of a gourmet style dinner is not always easy to achieve.

Last time I was in Zermatt is 30 years ago and lots of things have happen to this little hide away. Lots of nice shops are there today, everything from Chocolate makers to nice clothing. The slopes are very nice and quiet easy to ski in, but without Cervinia on the other side skiing could be a bit boring after a couple of days. Money wise there may be a good idea to stay in Cervinia and ski to Zermatt as prices are more friendly there, but on the other hand you will miss the charm of Zermatt.

Reviewed February 11, 2010
7.7
Very good
KAY from Singapore
Couple
Small Double Room with Mountain View
Stayed 2 nights in December 2013

Nice matterhorn view from the room”

location, cleaniless, cost

Pros: The hotel is just 10 mins walk to the train station though at first you will be shocked of the pick up transfer ride offer by the hotel as the ride will making a big round before reaching a hotel because in zermatt some road is not allow to travel by the vehicle. The Zermatt main street is just a 3mins away from the hotel where you can do all the shopping. The room come with the matterhorn view which is the best part of all. Cons: The breakfast varieties is not much hence, you have not much to choose from. I would definitely book this hotel again the next time i am back to switzerland. A wonderful place with wonderful people!

Reviewed December 19, 2013
8.3
Excellent
Craig from United Kingdom
Group
Stayed 2 nights in February 2011

Good hotel, great service.”

Good location for ski bus and nightlife.

The Bristol is a good hotel for skiers. Located next to the ski bus, albeit down some steps, it is mid way between the ski train and Matterhorn Paradise with Sonnegga in bewteen the hotel and ski train. The hotel is 5 minues walk from the top of the main street for bars and the staff are very friendly. I have now stayed there twice.

Reviewed February 09, 2011
6.8
Good
Lee from Singapore
Family with teens
Triple Room
Stayed 2 nights in June 2016

Enjoyed holiday .... good hotel”

Our room has a very nice view. It was supposed to be summer but was raining and cold when we arrived in Zermatt. Room was cold and staff was very helpful to loan us a portable heater. Nice and helpful reception and restaurant staff. We enjoyed our 2 night stay at Bristol Hotel.

Reviewed June 30, 2016
10.0
Exceptional
Ho
Group
Twin Standard
Stayed 2 nights in October 2019

Matterhorn view is excellent”

Nice staff, clean room, good view, tasty breakfast, what could you ask more. We would definitely stay here again if we visit Zermatt in the future.

Reviewed October 18, 2019
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|Excellent 8.6
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  • Excellent location
  • Mountaineers' Cemetery
  • Zermatt Zbag Zsb Train Station is within 0.53 km
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