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Exterior view, Bristol Hotel in Zermatt
Double Standard Mountain View - Room plan, Bristol Hotel in Zermatt
Lobby, Bristol Hotel in Zermatt
Lobby, Bristol Hotel in Zermatt
Bristol Hotel
Bristol Hotel
a room with a bed and a window with a view of the ocean, Bristol Hotel in Zermatt

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8.9

Excellent

3,925 reviews

3,925 reviews

View69
Breakfast48
Housekeeping36
See map
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
St. Mauritius Church

190 m

Matterhorn Museum

210 m

Hinterdorfstrasse

240 m

Stoked Zermatt

270 m

OLMO Zermatt

330 m

Popular landmarks
Mountaineers' Cemetery

130 m

European Snowsport Zermatt Ski School

450 m

Summit Ski & Snowboard School

560 m

Sunnegga

1.8 km

Riffelsee Lake

4.0 km

Closest landmarks
Mountaineers' Cemetery

130 m

European Snowsport Zermatt Ski School

450 m

Zermatt Zbag Zsb Train Station

530 m

Summit Ski & Snowboard School

560 m

Zermatt Zbag Lz Train Station

600 m

Bristol Hotel

Schluhmattstrasse 3, Uferweg Area, Zermatt, Switzerland, 3920 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Uferweg Area part of Zermatt, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gornergrat. This 3-star property features spa to make your stay more indulgent and memorable.

Highlights

Sparkling clean

530 meters to public transportation

Excellent breakfast

Excellent view

130 meters to Mountaineers' Cemetery

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Eco & Adventure
Hiking
Skiing
Facilities

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Spa

Sauna

Game room

Bar

This property is in high demand!

6 travelers have booked today.

Value for money8.7
Distance to city center0,2 km
Location rating8.8
Nearest airportAosta Valley Airport (AOT) - Italy
Distance to airport43.0 km

Rooms available at Bristol Hotel

Excellent
Room comfort & quality

8.7

Single Room with Mountain View
...
  • Room size: 13 m²/140 ft²
  • Mountain view
  • 1 single bed
Enter dates to see prices
Small Double Room with Mountain View
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 double bed
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Junior Suite with Matterhorn View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 queen bed
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Quadruple Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 sofa bed and 1 double bed
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Double Room with Matterhorn View
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds and 1 queen b...
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Single Queen Bed
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 queen bed
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Double Room Deluxe with Matterhorn View
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 double bed
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Triple Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 double bed and 1 single b...
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Double Standard Mountain View
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 double bed
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Queen Double Room
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Bristol Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Bristol Hotel?

A stay at Bristol Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Bristol Hotel has a car park that's close to the hotel.

Is breakfast offered at Bristol Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Bristol Hotel.

What is the smoking policy at Bristol Hotel?

Bristol Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Bristol Hotel?

Bristol Hotel’s neighborhood is Uferweg Area which includes popular restaurants such as Old Zermatt, Restaurant Schaferstube and Rua Thai.

See map

Explore the neighborhood

What people love about Bristol Hotel

  • 10

    Exceptional
    Cleanliness

    "Overall, room is clean, and facilities are good."

    Zi

    |

    December 3, 2022

  • 10

    Exceptional
    Cleanliness

    "Hotel is very clean and with superb breakfast buffet."

    Katlyn

    |

    November 21, 2022

  • 9.6

    Exceptional
    Location

    "There is a shopping street nearby the hotel."

    Teo

    |

    February 17, 2023

Property ranking|Compared to 503 Zermatt properties
See all rankings
Room comfort score
8.7/10
Service score
9/10
Value for money score
8.7/10
Location score
8.8/10
Better than
99
%
of Zermatt properties
Better than
94
%
of Zermatt properties
Better than
93
%
of Zermatt properties
Better than
92
%
of Zermatt properties
Overall rating:

8.9

Excellent
3,925 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
I loved the location, the room and the breakfast was good.
Kannie from Singapore
Solo traveler
More about Bristol Hotel

More about Bristol Hotel

Bristol Hotel

Enjoy the best of Zermatt and nearby adventures with a stay at Bristol Hotel. Bristol Hotel puts numerous activities at your fingertips, with its convenient location just 4.8 km from the Gornergrat.
Bristol Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Zermatt is made even more convenient with the shuttle services available at the hotel. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Bristol Hotel provide guests with a range of amenities to ensure a restful night. Some rooms at Bristol Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as mini bar is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Bristol Hotel. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Bristol Hotel offers unique recreational opportunities for all guests. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the spa, located right in the hotel. Challenge your travel group members or other guests to competitive fun, with the hotel's dart board, ping-pong table and hiking trails.
Family time on relaxed evenings is easy with the hotel's library and games room.


Around the property

Don't miss out on all that Zermatt has to offer! Be sure to visit Matterhorn Glacier Paradise located 9.1 km away, an item on every checklist of those who travel to Zermatt.


Reasons to stay here

Find rooms here that are cheaper than 99% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Zermatt.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

27 mentions

Housekeeping

16 mentions

View

12 mentions

Internet

6 mentions

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Swedish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Game room
  • Garden
  • Hammam
  • Hiking
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
Services and conveniences
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
Access
  • Allergy-free rooms
  • Dog-friendly
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
Getting around
  • Bicycle parking
  • Car park [nearby]
  • Shuttle service
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Balcony/terrace
  • Free bottled water
  • Heating
  • Mini bar

Food and dining

Breakfast options
  • Vegetarian
  • Buffet

Location

Schluhmattstrasse 3, Uferweg Area, Zermatt, Switzerland, 3920
Excellent
Location

8.8

Public transportation
  • Zermatt Zbag Zsb Train Station
    530 m
  • Zermatt railway station
    630 m
Airports
  • Aosta Valley Airport (AOT) - Italy
    43.0 km
Convenience store
  • Migros
    350 m
Cash withdrawal
  • ATM
    210 m

What's nearby

Popular landmarks
  • Mountaineers' Cemetery
    130 m
  • Matterhorn Museum
    210 m
  • Stoked Zermatt
    270 m
  • European Snowsport Zermatt Ski School
    450 m
  • Summit Ski & Snowboard School
    560 m
  • Sunnegga
    1.8 km
  • Riffelsee Lake
    4.0 km
  • Gornergrat
    4.8 km
  • Matterhorn Glacier Paradise
    9.2 km
Nearby landmarks
  • Mountaineers' Cemetery
    130 m
  • St. Mauritius Church
    190 m
  • Matterhorn Museum
    210 m
  • Hinterdorfstrasse
    240 m
  • Stoked Zermatt
    270 m
  • OLMO Zermatt
    330 m
  • Chocolaterie Laderach
    340 m
  • Lindt Chocolate Shop Zermatt
    340 m
  • Metzgerei Bayard
    440 m
  • European Snowsport Zermatt Ski School
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Shuttle service is available at the property from 08:00 AM to 05:00 PM. Kindly contact the property for more details.
  • Please note that Zermatt is a car-free village.
    Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:00
Getting around
  • Distance from city center0,2 km
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of rooms 44
  • Room voltage220
  • Year property opened1959
  • Most recent renovation2010

Property announcements

Room types Apartment Liskamm (1-Bedroom Apartment) and Apartment Pollux (2-Bedroom Apartment) are located 10 minutes walking distance from Hotel Bristol.

From September 26, 2022 there will be no more half board and the restaurant will be closed.

Reviews of Bristol Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location8.8
Room comfort and quality8.7
Service9.0
Value for money8.7
High score for Zermatt
Rating
9+ Exceptional (227)
8-9 Excellent (91)
7-8 Very Good (71)
6-7 Good (20)
<6 Below Expectation (18)
Time of the year
Mar - May (84)
Jun - Aug (144)
Sep - Nov (141)
Dec - Feb (58)

Show reviews that mention 

Showing 427 verified guest comments
12345
10.0
Exceptional
HTWE from Singapore
Couple
Double Room with Matterhorn View
Stayed 3 nights in May 2022

Amazing family-run hotel at best location”

First time visiting Zermat, wasn’t entirely sure but trusted the reviews from other travellers. Glad i did that! Bristol hotel is a family-run establishment with top-notch service. It is super clean and located right around the main street. When they say “room with Matterhorn view”, they are not exaggerating at all. The room & bed is literally facing the best view of Matterhorn (day & night). Breakfast spread is really good too. Though it is not a travel season yet in Zermatt, the hotel ensures the wellness facilities (Finnish sauna / steam bath etc..) are running and well-maintained. Definitely book again if i ever return to Zermatt. Tip: request (or pay a bit more) for newly renovated rooms on top floor.. You won’t regret it.

Reviewed May 25, 2022

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10.0
Exceptional
Min from Hong Kong SAR, China
Solo traveler
Small Double Room with Mountain View
Stayed 1 night in September 2019

First time in Zermatt”

I visited Zermatt to see Matterhorn and stayed 2 nights at the hotel. Hotel manager welcomed me and walked me to the room. At first red carpet and hallway looked a but old that I got worried. But when the door opens it’s another story! Room is decorated with white furnitures and everything looked simple and nice. Bathroom, I was surprised that they could manage to keep it very clean. Bath tub was squeaky clean! Also rooms were kept in nice and warm temperature. From the terrace I could see Matterhorn which was great. I strongly suggest to see Matterhorn when it lights up gold in the sunrise. I really enjoyed the stay and staff were all nice and friendly. I will definitely go back to this hotel for stays in Zermatt!

Reviewed October 11, 2019

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10.0
Exceptional
Siau from Hong Kong SAR, China
Solo traveler
Single Room
Stayed 1 night in July 2021

A very good stay! Will surely return!”

I highly recommend this hotel! Staff are extremely helpful and friendly. Room is very cozy and clean. Breakfast is very good with a good selection. I had 3 course dinner at the hotel restaurant and it is very good! I will surely return!

Reviewed July 26, 2021

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10.0
Exceptional
kenichi from Germany
Couple
Small Double Room with Mountain View
Stayed 1 night in September 2019

superb for everything”

great location, kind service, clean and cozy sauna, don't forget to stay at Matterhorn view room!!! Only negative comment if I make it is don't let people use the cozy sauna as they are rude and don't know how to use properly, especially Korean and Chinese.

Reviewed September 12, 2019

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10.0
Exceptional
Pantila from Thailand
Group
Triple Room
Stayed 1 night in June 2022

Exceptional”

Really appreciate hotel’s help and support when I made a mistake of reservation. Junior suite with Matterhorn view is really nice and comfortable. There is pick-up service from the train station.

Reviewed June 14, 2022

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10.0
Exceptional
Ho
Group
Standard
Stayed 2 nights in October 2019

Matterhorn view is excellent”

Nice staff, clean room, good view, tasty breakfast, what could you ask more. We would definitely stay here again if we visit Zermatt in the future.

Reviewed October 18, 2019

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10.0
Exceptional
DONGSEOUNG
Family with teens
Double Room with Matterhorn View
Stayed 1 night in April 2019

Highly Recommend!!”

We had a wonderful time staying in a hotel room with the best view of Matterhorn. The hotel was very close to the town, and all the staffs were extremely friendly :) Breakfast was also fine. We definitely would stay here again next time we visit Zermatt.

Reviewed April 06, 2019

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10.0
Exceptional
Sean from United States
Solo traveler
Single Room with Mountain View
Stayed 3 nights in May 2022

Beat my expectations”

I didn't pay a lot for this room so considering that this hotel far exceeded my expectations, the only hotel in europe that did that. Had a balcony, breakfast was the best I had in any hotel. The only thing I would change is spending more money and getting a larger room next time.

Reviewed June 03, 2022

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10.0
Exceptional
Chaisit from Thailand
Couple
Double Room with Matterhorn View
Stayed 2 nights in February 2019

Best hotel in Zermatt”

The room was cleaned and comfortable. Helpful staffs. Good breakfast and great dinner. We will back soon.

Reviewed March 09, 2019

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10.0
Exceptional
BB from South Korea
Couple
Double Room Deluxe with Matterhorn View
Stayed 2 nights in July 2022

Exceptional”

Loved staying here at bristol. Very good location, good breakfast, staff, etc. And watching Matterhorn while lying in the bed and having wine time at the terrace was the best.

Reviewed July 20, 2022

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10.0
Exceptional
Lisa from Malaysia
Couple
Double Room with Matterhorn View
Stayed 1 night in May 2022

Great value for money”

We thoroughly enjoyed our stay looking over the Matterhorn and the complimentary breakfast was amazing! We highly recommend Bristol Hotel Zermatt to anyone looking for a place to stay in Zermatt!

Reviewed May 07, 2022

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10.0
Exceptional
Ozgur from United States
Group
Triple Room
Stayed 4 nights in December 2019

Excellent Hotel”

Clean rooms, cosy and beautiful lobby and very friendly staff. They even did our laundry after our incident in Venice with flood soaking our luggage.

Reviewed December 29, 2019

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9.2
Exceptional
Joyce from Hong Kong SAR, China
Couple
Small Double Room with Mountain View
Stayed 2 nights in August 2019

Well located and very convenient ”

Nice short stay at Hotel Bristol. It is located right in the middle of the town, close to electric bus. Can easily walk around town anyway. They work with and are close to a ski / bike rental shop where we got a discount. A small convenience store below was great too. They were helpful in arranging shuttle to and from train station. I didn't get to enjoy the sauna facilities but they looked nice. Good spread at breakfast and you can make your own eggs, pancakes and waffles fresh. Staff was generally friendly but they didn't provide too much detail responses leaving me with more questions and I had to go to figure things out myself - unlike what I read on the previous reviews which was a little disappointing. The one major issue I had was that the "one" bed was still two different mattresses and comforters, and the mattress was not well supported so I left the hotel with quite a sore back.

Reviewed September 04, 2019

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9.6
Exceptional
Evadne from Singapore
Couple
Double Room with Matterhorn View
Stayed 2 nights in June 2022

Definitely go for a room facing the Matterhorn!”

We stayed in a corner room facing the Matterhorn and got to enjoy the splendid views from our balcony. Hotel shuttle to and fro the train station was also very useful on the days of check in and check out. Location is great as it is right in front of a photo spot/bridge with a lovely view of the Matterhorn. We enjoyed the breakfast spread as well! Thank you Team Bristol. :)

Reviewed June 12, 2022

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9.6
Exceptional
Alan from Singapore
Solo traveler
Double Room Deluxe with Matterhorn View
Stayed 2 nights in May 2022

Great view”

Simply love the great view of Mr Matterhorn from my bed's balcony. There is also sauna at basement. In addition, I love the "wooden bucket basin" installed where we can soak our tired feet in warm water, especially long hours of walking. They should consider opening longer hours. They also have hot kettle so I used it to cook my instant noodles as I have been eating western food. Overall I think its value for money and service is great.

Reviewed May 09, 2022

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10.0
Exceptional
Andrew from United Kingdom
Solo traveler
Single Room with Mountain View
Stayed 6 nights in February 2022

Good central place to stay”

Friendly and efficient staff right in the heart of Zermatt. Good place to stay!

Reviewed February 16, 2022

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10.0
Exceptional
Max from Singapore
Couple
Double Room Deluxe with Matterhorn View
Stayed 2 nights in April 2022

Exceptional”

Reception staff were extremely helpful to our requests. Facilities in the hotel and amenities in the room were top notch. Thank you!

Reviewed May 03, 2022

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10.0
Exceptional
Ling from Singapore
Couple
Small Double Room with Mountain View
Stayed 3 nights in May 2019

Nice breakfast, Nice Location & Nice staff <3”

Nice breakfast, Nice Location & Nice staff <3

Reviewed May 29, 2019

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9.6
Exceptional
Daina
Couple
Standard
Stayed 1 night in November 2019

Warm atmosphere and good breakfast”

I only stayed at Bristol for one night, but I was very satisfied. The staff was super kind and friendly, offering us to leave the luggage and take a shower later on the day after checking out. Breakfast was very good, a lot of choice and good quality.

Reviewed December 18, 2019

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9.6
Exceptional
Ancharee from Thailand
Solo traveler
Triple Room
Stayed 1 night in May 2022

Beautiful hotel”

Stayed only one night but the place was worth it. Huge room with all the fixings ( plenty of usb-c, usb-a and outlets throughout. The service was great. Highly recommend the breakfast buffet -huge selection to choose from. They also provide complimentary transportation to the station too.

Reviewed May 03, 2022

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12345
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